Artisan Quality Roofing LLC

Artisan Quality Roofing LLC

No GAF Verified Reviews

Artisan Quality Roofing LLC
1600 Olive Chapel Rd Ste 144, Apex NC, 27502 USA

Overview

About Us

Artisan Quality Roofing is a family-owned business founded by the Figueroa family. We provide roofing and exterior services in Raleigh, Cary, Durham, Apex, and all surrounding areas. Since 2011, our main goal has been to excel in achieving customer satisfaction and offer quality services. This aim for excellence has resulted in the transition from a small family owned business to a well respected roofing & windows company, fully staffed with skilled craftsmen. With so many loyal customers, we’ve proudly witness the growth of Artisan Quality Roofing as a result of continuous referrals and repeat business. With complete gratitude, today we proudly serve the Raleigh-Triangle and surrounding areas to meet their home improvement needs.

At-A-Glance
Member Since:
5/20/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
5.0 (188)

Google Reviews

Contractor reviews from customers on Google

  • "Based on mouth of word from friends, I chose to go with Artisan. I am so much impressed with a quality of work this team has provided right from Day1 until closure. Team covering inspection, schedule, execution and closure process was so much responsive and timely. They took care of all precautions including covering even far away areas with tarp, covering outside furniture and cleaning every debri and nail post roof replacement. There was always someone available to provide answers to your question. The staff is super skilled. This team is highly recommendable if you are looking for roof installs or repairs. Thanks to whole team of Artisan - Amy, Shannon, Olivia , Jose, Mike and William."

    - A.B, Jan 26, 2022

  • "Artisan came out to inspect my roof and advise if it needed to be replaced or just "patched". The estimator said my roof still had some life left and provided some repair recommendations. They quoted both options. Pricing was reasonable and about what I expected. Decided to go with the repair option. Artisan was extremely friendly and responsive during the whole process. I am very happy and highly recommend Artisan Quality Roofing!"

    - S.R, Jan 21, 2022

  • "Highly recommended without hesitation. Quality, timely, thorough, and organized service provided by personable professionals. Special shout-outs to Dustin and Shannon for thorough and patient explanation of the entire process and exemplary communications. Props to the roofing crew! They were on time and thorough, providing images of damage and special repairs. I’m still looking for the nails they must have missed when cleaning up."

    - A.T, Jan 17, 2022

See All Google
5.0 (188)

Google Reviews

Contractor reviews from customers on Google

  • "Based on mouth of word from friends, I chose to go with Artisan. I am so much impressed with a quality of work this team has provided right from Day1 until closure. Team covering inspection, schedule, execution and closure process was so much responsive and timely. They took care of all precautions including covering even far away areas with tarp, covering outside furniture and cleaning every debri and nail post roof replacement. There was always someone available to provide answers to your question. The staff is super skilled. This team is highly recommendable if you are looking for roof installs or repairs. Thanks to whole team of Artisan - Amy, Shannon, Olivia , Jose, Mike and William."

    - A.B.

  • "Artisan came out to inspect my roof and advise if it needed to be replaced or just "patched". The estimator said my roof still had some life left and provided some repair recommendations. They quoted both options. Pricing was reasonable and about what I expected. Decided to go with the repair option. Artisan was extremely friendly and responsive during the whole process. I am very happy and highly recommend Artisan Quality Roofing!"

    - S.R.

  • "Highly recommended without hesitation. Quality, timely, thorough, and organized service provided by personable professionals. Special shout-outs to Dustin and Shannon for thorough and patient explanation of the entire process and exemplary communications. Props to the roofing crew! They were on time and thorough, providing images of damage and special repairs. I’m still looking for the nails they must have missed when cleaning up."

    - A.T.

  • "I recently contracted Artisan Roofing for my roof replacement. From the very first contact, they were extremely professional and easy to work with. The process was clearly explained to me and the benefits of a new roof installed by Artisan demonstrated by an understandable and informative presentation. They worked closely with the insurance company and adjuster to assure my job was scheduled and completed in a timely manner. There was never a time during the process where I had any questions that weren't answered promptly. On installation day, the crew was on time and finished the same day so there was minimal interruption to our lives. Clean up was done quickly and completely. I highly recommend Artisan Quality Roofing for any roof related installation or repair. It is refreshing to d business with a company that does what they say the are going to do, keeps you informed during the process and completes the job on time. Thanks to Abel, Dustin, Amy and all from Artisan who helped make our experience pleasurable."

    - T.S.

  • "Can’t imagine what they could do to make the process any easier! Everyone was a pleasure to work with along the way, very knowledgeable and informative. The crew was so organized and actually left the area cleaner than they found it. The new roof looks perfect-what a great experience!"

    - H.H.

  • "Perfect customer service. Dustin made the entire process smooth and painless and created a trustworthy relationship from the start. The work crew was quiet, professional, respectful, and did a fantastic job. Both Shannon and Amy provided great customer service as well."

    - L.W.

  • "My next door neighbors had their roof replaced by “Artisan Quality Roofing” and I was very impressed with the quality of their work. The 1st thing that caught my eye was an enclosed trailer that was neatly organized and was full of everything that you may need while replacing a roof. That meant no side trips to pick up supplies. They finished the neighbors roof in one day and it looks great. So I decided to have them do my roof that was very complicated and it was also a double roof. Their staff was very helpful and within 4 days they sent out someone to give me an estimate on the roof. He spent some time going over how their team worked and how they evaluated the roof to ensure that they did not over order on materials. They scheduled my roof replacement for about 2 weeks later and during that time they kept in constant contact with us to let us know what the next steps were and what were needed to do before they came. Anytime I contacted them I was able to get immediate answers followed up in writing. Normally they are able to do a roof in one day, however, I expected 2 days do to the double roofing and that they were also replacing 3 skylights. At sunup on the day the work was to be performed, a crew showed up and the wrapped the house in tarps so that roofing material would slide away from the house and shrubs. when they were done the rest of the team came by with a dump truck, shingles and all the roofing supplies. By noon all the old roofing material had been removed and quite a few 4x8 sheathing panels had to be replaced since the roof was over 50 years old. Of course that was already in their trailer. no extra runs to the lumbar yard. 3 skylights and sheathing were down by 2 pm. Another crew that was working in Durham had finished their work, so they were diverted to our house to help finish up. By 5 o’clock the roof was done, debris removed, leaf blower cleanup and nails picked up with a magnetic bar. This is the best roofing company I have ever see. the task was handled very professionally from beginning to end. I have never seen a crew work with such team work and so hard. They put the Energized Bunny to shame! There was excellent communication and follow-up by the staff. Money well worth spent."

    - B.W.

  • "We had a really excellent experience with Artisan from start to finish with our roof replacement. Dustin explained the process really well during our consultation. Everyone we dealt with in the office was fantastic - they worked with us to accommodate a tight schedule. And most importantly, the team of roofers was on-time, efficient, and tidy. We’re very happy with our new roof."

    - E.B.

  • "I was especially pleased with the quick work and cleanliness of my property when it was completed. They were on time and finished in 9.5 hours. We’re very aware of my flowers around the house and did little if no damage to them. Very pleased with their work."

    - F.H.

  • "The Artisan Team is top notch, from the estimate, to scheduling, to project completion, they are on top of things. Everyone I spoke with through the process was helpful and knowledgeable, and the team on site the day of service was truly incredible to watch in action. Well oiled machine. Thanks again guys and gals! Already have and will continue to refer Artisan to anyone needing roof services."

    - W.A.

  • "There is a wonderful group of people they take their business so seriously. The sale people are great, the office staff are friendly, the technical workers provide their services very effective, with high quality. After roof being installed, they cleaned up the debris completely so that owners or tenants did not have much affected. It is highly recommend the Artisan Quality Roofing company to other property owners. This is a great company' worth's to trust. This is a wonderful groups people Worth's to work with."

    - J.Q.

  • "They were very professional and the pricing was reasonable. Great communication. Knowledgeable and detailed. On-time and efficient; they were done by early afternoon. Cleaned up everything when they were done. Overall great job and I would work with them again."

    - R.R.

  • "Highly recommend this company. Miguel was prompt and professional. He inspected our roof, found the leak then found other trouble spots and took photos to show me rusted nails etc. Then, HE did all the repairs - didn’t pass off to another person. And I observed that he fixed additional areas he hadn’t mentioned which needed help. Spent a day and a half on our 7 year old roof fixing numerous trouble spots. Every time I checked he was diligently fixing items. I was quite impressed with his attention to detail and work ethic. Will absolutely use them again if needed."

    - J.J.

  • "FANTASTIC local company! They sent someone out same-day to check out my issue (roof leaking around flashing) and had an reasonable estimate for me overnight. They had the repair scheduled within days. Quick, professional, friendly folks, and they did a thorough job - replaced a section of the shingles and underlying waterproofing rather than just "tacking/caulking" around possible leaking screws. Highly recommend and 100% would call again!"

    - S.S.

  • "My roof developed a leak. Artisan sent someone out immediately to inspect my roof and determine where the leak had formed. Once determined, they sent me an estimate and scheduled the repair. The repair was done on time and beautifully. Unlike other contractors, there was no mess for me to clean up later!! I am very pleased with the service and quality of work. Thanks guys!!"

    - C.M.

  • "Artisan first did our roof inspection and then did the roof replacement. They were very prompt to do the inspection and provided a detailed report of the damages to the insurance company. Once the roof replacement was approved by our insurance company we waited a couple of months for the job to start because Artisan has a lot of demand. They were very responsive to questions we had. They gave us detailed instructions of the process, of when they were going to deliver the materials and the how we needed to prepare the area for their work. On the day of installation they were punctual and protected the bushes and area around our house. They completed the roof replacement the same day and they cleaned everything meticulously. We are very pleased with the work done by Artisan and would highly recommend them. Our roof looks great!"

    - E.V.

  • "We just had a new roof and skylight installed by Artisan Quality Roofing. It looks great! Crew arrived on time and worked extremely hard and efficiently all day, then promptly cleaned their work area when the work was completed. Great experience from initial estimate until installation. Would highly recommend. Thanks!"

    - H.D.

  • "We had a great experience with Artisan. They came out on the day they told us they would, started on time, and finished on time. The roof looked great and the yard and driveway were clean when they finished. The office staff was very responsive and answered all of our questions. The one thing that stood out to us above all else, is that Artisan provided us a quote for the work without asking us what our insurance would pay. All of the other companies that we got a quote from insisted that we provide them what our insurance was willing to pay before giving us a quote. We will definitely recommend Artisan to our friends and neighbors. Thank you to Abel and all the staff at Artisan."

    - S.P.

  • "Working with Artisan was awesome! They were helpful and kind, kept us informed, and did great work. We have a beautiful new roof, installed in one day by a super hardworking and polite crew. What is almost as amazing as the roof work, is the fact that when they left, except for the sign, there was nothing that showed we just had major work done. They were super careful with our plantings, garden, and deck furniture and everything was put back right where it came from."

    - S.W.

  • "I highly recommend Artisan Quality Roofing. From start to finish, they made the whole process easy. Communication was excellent. Workmanship was on point. I can’t say enough. Thanks Abel!"

    - C.W.

  • "We had some damage to our roof and we called and within three days a representative came out and fixed it. They were very efficient and did a very good job. They also took a satellite dish off our roof and took it away. We will use them again if the opportunity comes up. Great service and well qualified"

    - T.C.

  • "We highly recommend Artisan Roofing. I was impressed during the initial contact with Abel how they worked to educate me on what a quality roof should look like. I thought this was very smart of them as it built my confidence in their company. Office personnel were very helpful and friendly as well. Up charges were outlined in the contract and we did have up charges for two layers of shingles removed and some sheathing. Not shocking as our home is older. They did a real nice job and saved us money, even with the up charges. Thank you Artisan!"

    - M.K.

  • "What more can I say about this company that I used for my recent roof repair after hail damage. Almost every company that was in our neighborhood were not upfront about the process, costs etc. and the amount of damage. Jose from Artisan was straight to the point and very upfront about everything including the extent of damage. I am extremely satisfied with how the roof replacement went and the job was finished with everything cleaned up by noon. I have not found a single nail around the house as people talk about after their roof repairs. They worked with me throughout the process, keeping me updated and I would highly recommend their services."

    - P.A.

  • "Very pleased with their prompt response to my request to look at a leaking skylight problem. The quote was reasonable and they completed the work within a week. Excellent communication and professionalism from every person I dealt with. Frankly, the best contractor I have worked with in this area."

    - N.M.

  • "Work performed was a full roof replacement. Artisan was very professional and reliable from beginning to end. They make a good use of technology to enhance the interaction with their company. Communication was excellent throughout. The work crew was efficient and did a good job protecting the landscaping before starting the work. Clean-up was excellent. Quality materials and quality installation. Would recommend without hesitation."

    - R.S.

  • "Our new Artisan roof looks great and the team did their work quickly today. They also did a great job of covering flowers, shrubs and moving items away from the house. Then they cleaned everything up very nicely. We are very pleased with the work done to replace our roof as a result of hail damage received last year."

    - B.R.

  • "A couple of guys were going through the community for a walk-in inspection for possible damage after last fall's hail storm. One of them assessed that there were some damages and repair was needed while the other guy assessed that there was extensive damage and the entire roof needed to be replaced. He insisted on talking to insurance right away which we did not want to rush into since there was a difference between the two assessments and we had a doubt about the extent of the damage. That is when we started checking for a reliable roof inspector before making a final decision. We decided to call Artisan based on various great reviews on yelp, google etc. The inspection was scheduled within a week and we were updated regularly with status throughout the process. After inspection, we were informed that the shingles were fine. There were minor things but did not warrant any repairs at the time as the shingles were fine. We highly recommend Artisan roofing for fair assessment and professionalism."

    - S.P.

  • "Artisan replaced the roof over my screened in porch. They came out with a large crew. They were quick, efficient and on time. I would use them again. Jose was knowledgeable and knew exactly what needed to be done."

    - P

  • "Artisan Quality Roofing is a local family-owned business that has integrity and does honest professional work. My family has been a customer for many years, and highly recommend them to all our friends and family, who have used them for both minor and major repairs. They will tell you the truth about your roof, showing you pictures of any issues they find, never pushing for work that is unnecessary. If your roof does not need repair, that’s exactly what they will tell you—unlike companies where every inspection magically finds problems. Jose has always taken time to thoroughly inspect potential issues and deliver an honest assessment. His personable and friendly manner is refreshing. Peter performed a repair recently, and impressed me with his exemplary customer service. He sought to precisely understand the issues we were experiencing before beginning his repair, found a pre-existing problem from when our home was first built, and addressed it. That’s an example of the honest work and clear communication I’ve come to expect from Artisan."

    - D.T.

  • "I am a very meticulous and a perfectionist. I did my due diligence and many of the recommendations led to Abel and his team at Artisan Quality Roofing. His team is local and works year round. Their quote was middle of the road for top notch service, parts, and clean up. The crew showed up on time, FINISHED IN 1 DAY! (for reference we have over 3,000 sqft house), and cleaned everything up to perfection. Look no further, they are the best!"

    - A.S.

  • "Artisan Roofing did an excellent job, they were very responsive and the work they did installing a large roof in one day was impressive. The workers were very careful about protecting the house and you could tell they were very good at their job. I would highly recommend this company for any roofing work you need done."

    - C.J.

  • "Amy, Abel, Olivia, Jose, and the entire Artisan team were a pleasure to work with throughout the process of bidding, scheduling, and replacing our roof. We had a unique situation, given we had a specific time window in which we needed the work done, and they made it happen despite some challenging weather. And the entire Artisan team came across as professional and focused on customer needs. I highly recommend them."

    - P.H.

  • "A very professional and organized team. Initial consultation to roof sizing to the actual roof work, all done seamlessly. Easy to reach over phone and on the day of the appointment, team was on the ground and running by 6:30am. Good post work cleanup and followup on the following day. Overall a smart team and impressed with their work. A definite recommend if anyone is looking for professional roof work."

    - R.R.

  • "I highly recommend Abel Figueroa and his team at Artisan Quality Roofing. I like them because: a) they did a quality job; b) the price was very reasonable; c) Abel is very knowledgeable and his installation crew are very experienced; d) the installation crew are employees, not subcontractors; e) they met all schedules; f) they are a locally owned company; g) they are very responsive to emails and telephone calls; and h) the office staff are very pleasant to work with. RCL Cary, NC"

    - R.L.

  • "Roof looks great and was completely done in half a day. Crew put down tarps in my yard and ran magnets to prevent leaving nails behind. Would recommend to anyone."

    - K

  • "Extremely happy with my entire experience, all the way from the initial contact and appraisal. They were super accommodating with all my requests for information, and when it came to the actual workday, things went super smoothly. The workers were fast, efficient, respectful, and quiet (obviously aside from the unavoidable construction noises). I had a particular interest in understanding some of the nuances of the work and had an entire battery of questions about things like construction waste, their insurance coverage, and various other procedures. They were kind enough to set up a zoom call to help go over all my questions and left me feeling very comfortable about choosing them. The roof looks amazing, of course, and with their warranty and customer service I feel like I’ve made an excellent investment."

    - A.T.

  • "The crew came first thing in the morning on the scheduled day. They did a great job keeping the yard neat and they were actually very quiet which was extra nice since we had both work and school going on in the house. When we communicated with the office personal (which was several times) prior to the installation they were always quick in responding. I would highly recommend Artisan Roofing!"

    - T.C.

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