Artisan Building & Remodeling LLC

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"My wife and I could not be happier with the job. We spoke to a dozen contractors before settling on Artisan. We were concerned about all of our landscaping and didn’t want it to ruined during the roofing process. Artisan was great! Nothing was damaged and they were incredibly neat and organized. I am a meticulous person, and I could not find a single roofing nail in my yard after the project. I would not hesitate to hire them again. Thank you Artisan."

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"Roof and 4 skylights replaced in 2023. I’d give 2 stars for the skylights and 5 stars for the roof. (Overall 3.5 stars) Pros: The roof job was done in 1 day. They did a good job cleaning up. They even replaced an outdoor light bulb that was too high up on the house for us to reach. Cons: Our old skylights were a custom size, so we had 2 options to replace them: 1) pay a very expensive price for a custom size skylight that would fit perfectly, or 2) pay a very reasonable price for a skylight that would be slightly smaller. We decided to go with the slightly smaller skylights. One room where the skylights would be installed had recently been completely redone, including fresh paint on all the walls/ceiling (it is a very large room with cathedral ceilings). The Artisan salesman even commented on how nice our room looked when he came to take measurements. However, when the day came to replace the roof and skylights we were informed that they would have to cut into and damage our existing ceiling to put in the new skylight. This is something that was NOT made clear to us before. Artisan salesman claimed that he informed us that they would have to make a “rough cut” when replacing the skylights. My husband and I didn’t remember any such conversation, and certainly wouldn’t have approved such work since we had recently spent a lot of money to fix up that room. Artisan then claimed we would be responsible for fixing the destroyed areas of ceiling and repainting. Of course this was not acceptable to us since Artisan did not make us aware of any such requirement when we initially discussed the work. After speaking with a manager, Artisan agreed to have their workers come on a different day to “frame out” the new skylight to fix the issue. Our Artisan salesman told us once they framed out the skylights, there would be no cost to us and nothing else we had to do. Artisan’s workers did come to frame out the skylights. It looks pretty good, but not as good as it looked before this whole situation. Before leaving, the workers told us the framed portion needed to be painted and that it was our responsibility. Again, this is not something we agreed to or anticipated since this was a newly renovated room. It’s also not an easy thing to paint on our own due to the very high ceilings. Aside from that major issue, the skylights came with scratches and glue residue marks from the stickers which I requested Artisan remove. The workers from day 1 told me that the workers coming to fix the skylight framing would clean them. When the workers on day 2 heard of the issue (only from me telling them) they complained that workers on day 1 should’ve done that (I agreed), and reluctantly cleaned the inside of the windows. Overall, not the experience we were hoping for. We waited a couple months to write this review to make sure there were no other issues with the roof/skylights."

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"As a first time homeowner with a very old house I was nervous when I decided to get my wood siding and old gutters replaced. Artisan Building did a great job helping me through the process. They were very patient and responsive to all my questions which put me at ease. There were some unavoidable/unpredictable hiccups during the job, as with most old homes, but full responsibility was taken by the company. They went above and beyond to not only fix the issues with no extra expense to me, but made sure I was satisfied with the results of the fixes. I am very satisfied with the new look of my home and at a very reasonable price."