ARC Contracting

May 13, 2022

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"Extremely overpriced, $93,000 for a 3,500 sq foot for steel, and then was abandoned after two voicemail and multiple emails. Unprofessional that I cannot even get a call back after the initial quote. Recommend getting multiple quotes, remember some companies have alot of overhead to cover and their prices reflect that. Initially the gentleman that gave me the quote was professional but eventually fell off and have not heard of since. Would not recommend based on my experience."

May 12, 2022

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"They came on time & completed my roof in 2 days (3 layers removed & new shingles out on). Their Inspectors, Garrett & James came & took lots of photos of the completed job. I did voice a concern & the roofer returned, WITH the inspector, Garrett, who stayed to help him complete it to my satisfaction! I am very happy, with my new roof & the GREAT job done. Garrett was courteous, pleasant & understanding of my concerns. He explained everything fully, to help relieve any anxiety I had. Garrett definitely is an asset to ARC…he needs a raise!!!! I would recommend them."

May 5, 2022

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"I had a very positive experience working with ARC Contracting particularly Brad and Nick these guys got the job done right and on time. I had a two part job which was shingles and a flat top roof on my home both look great and the work was completed in 3 days. I would definitely recommend this company for your roofing needs :)"

Apr 7, 2022

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"Extremely happy with ARC. My salesman was Nick and I can’t say enough good things about him. Very professional and worked with me and the insurance company all the way through the process. The crew was excellent and they did the whole roof in a day. Roof looks amazing and we couldn’t be happier with the results. Crew cleaned up very well and they did a secondary inspection and walk around to make sure there wasn’t anything left behind. I would highly recommend this company. Thanks again guys for the great job"

Mar 1, 2022

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"Communication is poor. I am waiting on a return call. I requested to speak to the owner several times since November each time I'm told he's out of state. Currently waiting on a call that was supposed to be delivered last Tuesday but true to form the call never took place. I'll be happy to write a full review when the project and billing are completed. Update: I spoke with Ryan, he visited the site and is working to fix and remedy the situation to my satisfaction."

Feb 20, 2022

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"Communication is poor. I am waiting on a return call. I requested to speak to the owner several times since November each time I'm told he's out of state. Currently waiting on a call that was supposed to be delivered last Tuesday but true to form the call never took place. I'll be happy to write a full review when the project and billing are completed."

Feb 17, 2022

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"Our experience with ARC was very good. We met with Rick Headley a couple times. He went through all the information we needed. He got us scheduled. The install group came and took the old roof off put the new one on in one day. The following day they came for cleanup. Scott came the following day for inspection. I believe I talked to Josh on the phone he said if we needed anything or if there was is problem just let me know. Rick said the same."

Feb 17, 2022

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"ARC Contracting provided high quality products & craftsmanship, with added personalized touch. My salesman, Ben Sullivan, took the time to provide prompt attention and individualized information, specific to the needs of my home’s construction. I am completely satisfied with the end result. It has transformed the look and function of the home."

Feb 17, 2022

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"Sam Jeffers was amazing with helping me look at all my options on a huge project. We talked about how to save and what the best options were. I look forward to working with them on future projects!"

Oct 22, 2021

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"I will not be using ARC for the exterior work on my house. There was a lack of communication between the office and the sales person that led to my distress regarding my initial appointment. I went to the ARC office for my appointment and noticed dirty exterior doors and old dirt spots on their carpeting around the desk. I was not impressed. I would think any company that uses the word “excellence” (misspelled on their website) in their tag line should be real sure it fits their motto. The term doesn’t in my opinion"

Aug 31, 2021

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"Fast talking swindlers. No one communicates with each other and they do not honor paperwork. I will be disputing the charges to my account via my bank as breech of contract and fraudulent. The receptionist could not answer my questions about the project, or if they needed me to provide a ladder or attic access. I made a consultation appointment with her anyway. Another person called me back to say the first one had no idea what she was talking about and didn't actually have access to the calendar. so she canceled and rescheduled my appointment. I did get someone out to look at the house. He was very chatty and helpful. When it came time to look at estimates and products, he was very fast talking and pushy. Offering discounts for scheduling earlier, which might push someone out of there spot, but oh well! He told me I could only get those estimated numbers if I put a deposit down. He gave me the 'cancel contract' form and stated I had 3 business days to cancel the contract and my check would not be cashed. I received an email that another person would actually be the project manager. So now I have 4 people i've talked to in a matter of days about this. I got estimates from a few other companies for far less. I called to cancel the contract and the receptionist told me to call or email the firs guy. I called and left a voice message. I signed the 'cancel contract' and emailed it to him and the main office. I got a call a day later from the project manager that they had scheduled me for the following Monday. I emailed him to inform him that I already canceled the contract. I have yet to receive an email or phone call confirming that they have canceled my project. They did cashed my check."

Jun 29, 2021

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"We are big ARC fans! Trevor Lord was our agent and project manager. We had hail damage to our siding and he did an awesome job planning our repairs and some added work every step of the way. His communication style and frequency was professional and top notch. The work was done to perfection (and we were on vacation)! I highly recommend ARC and will contact them with future needs for our home."

Jun 28, 2021

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"This company claims to use quality materials, only time will tell. The crew contracted to do the job did an outstanding job. Our home really looks good. Seems that project managers do more desk jockeying than actually getting out to the works sites. Due to mechanical issues the trailer used had to be delivered by the PM who just dropped it and sped off. Never to be seen again. It's been over 2 weeks, and several calls, the leftover material that was left on my lawn is still there. Not for long."

May 28, 2021

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"ARC contracting did an awesome job on a previous house of mine. Recently, Dennis Larsen came out to my recently bought house and gave a very thorough estimate. He went above and beyond, sharing his expertise. Thank you Dennis and ARC contracting."

May 28, 2021

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"ARC contracting did an awesome job on a previous house of mine. Recently, Dennis Larsen came out to my recently bought house and gave a very thorough estimate. He went above and beyond, sharing his expertise. Thank you Dennis and ARC contracting."

May 25, 2021

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"They were very professional. They came and quoted out quickly and talked through different options for colors and payment option. Was able to come and do the repair a lot sooner than they thought. The crew arrived in the early morning and did not leave until after dark. They cleaned up when they finished as best as they could in the dark and the rain. They noticed that there was a leak in the gutters and came back after the rain to fix it completely after they did a temporary fix as soon as they found it. I have already reccomended them to some friends that were needing some work done."

May 18, 2021

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"Dennis Larson was the sales person that came to our home. We had 3 different companies give us estimates and went with ARC because Dennis Larson told us the job would be completed inside and out. The gentlemen that did the work to replace the bathroom and one living room window did a great job. the front wall window was installed well, but the finish work was never done. See pics. This is what the company considered finished. Dennis Larson assured us that the outside would be finished (we even had the siding to finish it) and the inside was suppose to be drywalled with insulation, he lied. now after spending almost $7000 . we have to hire someone else to finish the job. We are very disappointed in the company, the contract was signed on Sept 8th, 2020 the installation was in May of 2021. Not very timely. Think twice before using the company."

May 12, 2021

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"Great company to deal for all our windows and patio doors. Wonderful staff. Highly recommend!"

May 9, 2021

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"The sub contractors were excellent to work with and did a good job. ARC it self was horrible to deal with and never in my life would I work with such an unorganized company again. Did half the work we wanted and still got change for the whole price. Said we would get compensated for taking off days of work and wouldn’t show up. Would get compensated for the work that wasn’t relayed to the sub contracted that never happened. The financing was not to be desired as well."

Apr 28, 2021

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"I am kind of disappointed with this company. We had someone come out to look at our home and provide a quote for a somewhat extensive exterior home remodel. The salesman diminished other contractors for telling us they couldn't provide the work or were too busy but then after leaving our home we never heard anything from them again, even after multiple follow up calls. I understand if a company is too busy but just be honest then instead of leaving us hanging."

Apr 15, 2021

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"I had the pleasure of meeting and communicating with Trevor Lord from ARC Contracting. Trevor went above and beyond the scope of his duties to try and help me get my project completed. From our first scheduled meeting, I knew that Trevor took pride in his work. We had an appointment scheduled for which he was going to be late. He communicated immediately to me that he was running late. Trevor was always upfront and honest with me. Unfortunately due to some weird time contraints we weren't able to use his company. However, that didn't stop Trevor from continuing to try and help me. Even though it didn't work out, I would Highly Recommend Trevor Lord."

Mar 15, 2021

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"We hired ARC contracting to put a new roof new gutters on our house, We did eventually a get new roof and new gutters but it took much longer than promised to get the work done. We have pets in the house so it was very important to us to have all this work done in one day and they promised it would be, it actually took 2 days for the roof and several weeks later the gutters were done by a sub contractor. When the roof was completed they left all the extra supplies laying in our driveway and when I called to ask about them he just happened to be on his way that day to get them. After waiting several weeks for the gutters to be replaced we finally called to see what the holdup was the project manager had no idea the gutters had not been completed. When the gutters were finally install we were very dissatisfied with the appearance of the gutters. After multiple phone calls and multiple no shows somebody finally arrived To inspect the problem. We were promised the issues would be resolved immediately. After months of broken promises, unreturned phone calls and txt and more contractor no shows. The project was finally completed. Do not recommend."

Feb 26, 2021

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"Took off work to be home for a 12noon window quote.. got a call at 11:59 saying the rep would be 2 hours late... thanks for wasting my time.. great customer service from the start!"

Jan 7, 2021

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"I was very fortunate to be able to work with Trevor Lord of ARC Contracting on the roof replacement at Lord of the Lakes Church in Winneconne, WI. As the chairperson of the Buildings & Grounds team, I was the point person from the church for the inspection, the proposal to church council and ultimately the replacement of the roof due to storm/wind damage. Trevor effectively negotiated with the insurance company for the maximum benefit to the church. His proposal to Church Council and the Buildings & Grounds team was very comprehensive and professional. Trevor led the project from the inspection through the replacement, all the while maintaining fantastic communication with me. It was a pleasure to work with Trevor and ARC Contracting and recommend them without reservation!"

Nov 30, 2020

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"Windows siding fascia soffit door awesome job by all from estimate till job completed always on time very friendly always let us know what was going on would recommend them for any job thanks again Gary and Terri Kaiser also cleaned up everything every day"

Nov 22, 2020

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"The installation of the roof went smooth and and they cleaned up super well. All people involved were very nice and upbeat. They made sure the job was done right!"

Oct 29, 2020

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"We are so impressed with ARC Contracting. We asked them to come out and look at our gutters, expecting to be charged for whatever repairs were necessary. They ended up doing minimal repairs and didn’t charge us anything at all for their time. They were very professional, we will definitely be using their services in the future."

Oct 16, 2020

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"From the beginning we felt like we were in good hands. Our initial meeting was very thorough. ARC went into our attic for a full inspection and came very close to the original estimate. One of the nicest jobs I’ve seen done on a roof. They made sure we were happy. They followed up and took our input seriously. Not sure what else you could look for in a contracting company. I will have them do it again if I’m alive in 50 more years! Definitely will consider ARC for doors and windows as well."

Aug 22, 2020

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"Got up on my roof recently and was shocked. I knew it was bad but I thought I had a couple years. Wrong. I live in Stevens Point and called all the locals hoping someone could squeeze me in. No luck, they're all booked until next summer. I broadened my search and found ARC. They had a salesman there the next day with free estimate. Price was in line with what I've heard and they said they were 2 weeks to a month out. They had a crew there about 3 weeks later. They ran into a problem on my garage and Jake called me with the info (he was running my show). This slowed them and added cost but was necessary and appreciated. Would have finished in a day but delay added another half day. Jake and the crew were great. They worked hard and cleaned up well. A gutter downspout was wrecked but was replaced within another day. You get what you pay for (in this case anyway), and this was a solid investment. I'm very pleased and would recommend highly."

Jul 26, 2021

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"Customer asked us not to share his/her review."

Apr 26, 2021

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"POOR COMMUNICATION AND FOLLOW-UP"

Apr 26, 2021

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"Sam was a great sales person."

Apr 8, 2021

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Jan 18, 2021

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"ARC DID AVERY PROFESSIONAL JOB!"

Jan 4, 2021

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"Customer asked us not to share his/her review."

Jan 1, 2021

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"ARC"

Dec 28, 2020

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"TO MANY PEOPLE INVOLVED"

Dec 15, 2020

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Dec 10, 2020

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Oct 27, 2020

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"Customer asked us not to share his/her review."

Sep 22, 2020

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"Customer asked us not to share his/her review."

Sep 21, 2020

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"GOOD TALKER - NICE PERSONALITY"

Sep 10, 2020

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Aug 28, 2020

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"Not worth the hassle."

Jul 31, 2020

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Jul 31, 2020

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Jun 29, 2020

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Jun 25, 2020

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"ARC CONTRACTOR PROBLEM SOLVER"

Jun 4, 2020

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"VERY PERSONABLE%2C EASY TO TALK TO."

May 22, 2020

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"Customer asked us not to share his/her review."

May 13, 2020

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Apr 16, 2020

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"VERY PROFESSIONAL"

Apr 14, 2020

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"VERY GOOD EXCELELNT WORK"

Feb 7, 2020

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"Customer asked us not to share his/her review."

Feb 6, 2020

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Dec 30, 2019

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"OKAY"

Nov 20, 2019

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Nov 20, 2019

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"Great service"

Nov 4, 2019

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Oct 9, 2019

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Sep 20, 2019

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"Nightmare roofing crew and company doesn%27t care"

Sep 17, 2019

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Aug 20, 2019

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"Customer asked us not to share his/her review."

Jul 12, 2019

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"INFORMATIVE AND KNOWLEDGEABLE"

Jul 9, 2019

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"PROFESSIONAL CONTRACTOR"

May 28, 2019

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"ARC CONTRACTING WAS ALWAYS IN COMMUNICAT"

May 13, 2019

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"PROFESSIONAL KNOWLEDGEABLE"

Apr 4, 2019

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"HAPPY CAMPER"

Nov 11, 2018

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"ARC"

Oct 29, 2018

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Oct 22, 2018

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"Customer asked us not to share his/her review."

Oct 17, 2018

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"The contractor was professional and answered all my questions."

Oct 9, 2018

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Oct 4, 2018

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"The work crew was great"

Sep 22, 2018

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Sep 13, 2018

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"ARC CONTRACTORS"

Sep 7, 2018

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"VERY KNOWLEDGABLE ABOUT PRODUCTS & PRICE"

Jul 24, 2018

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Jul 5, 2018

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"Customer asked us not to share his/her review."

Jun 25, 2018

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Jun 22, 2018

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"Roof work good%2C other work not so good"

Jun 1, 2018

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"Customer asked us not to share his/her review."

May 31, 2018

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May 8, 2018

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"3347 N. Newhall Milwaukee, Wisconsin53211"

Apr 27, 2018

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Apr 12, 2018

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"PROFESSIONAL & KNOWLEDGEABLE"

Apr 12, 2018

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Apr 11, 2018

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"Customer asked us not to share his/her review."

Apr 10, 2018

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"Customer asked us not to share his/her review."

Jan 17, 2018

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"WELL DONE"

Dec 20, 2017

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"ANDREW ROCKS"

Nov 29, 2017

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Nov 9, 2017

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Oct 26, 2017

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"Worst company I%27ve had to deal with in a LONG time"

Oct 12, 2017

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"Returned call, came out right away for estimate"

Oct 10, 2017

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"YOU CAN COUNT ON ARC"

Sep 27, 2017

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Sep 25, 2017

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"WORRY FREE CONTRACTING"

Sep 22, 2017

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"Estimator secured business."

Sep 20, 2017

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"PROFESSIONAL AND KNOWLEDGEABLE"

Aug 18, 2017

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Aug 9, 2017

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"Customer asked us not to share his/her review."

Aug 3, 2017

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Jul 26, 2017

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"AVERAGE CONTRACTOR"

Jul 26, 2017

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Jul 11, 2017

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"BAD CREW."

Jul 5, 2017

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"A JOB WELL DONE"

Jun 8, 2017

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"YES"

Nov 26, 2015

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"PERFECTION!"

Nov 19, 2015

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"HABITAT FOR HUMANITY CONSTRUCTION CHAIR"

Nov 19, 2015

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"exceptional"

Oct 29, 2015

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"Customer asked us not to share his/her review."

Oct 5, 2015

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"EXPLAINED ALL THINGS"

Aug 11, 2015

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"Customer asked us not to share his/her review."

Jun 5, 2015

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"ONE OF THE BEST"

Oct 30, 2014

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"Customer asked us not to share his/her review."

Dec 11, 2013

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"Did a good job"

Oct 1, 2013

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"Very professional"

Sep 27, 2013

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"Are professional and courteous and make sure you are satisfied"

Sep 17, 2013

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"Did an excellent job in explaning all the option and the warranty of the shingles"

Sep 3, 2013

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"Saw the project through from beginning to end."

Aug 27, 2013

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"Are courteous, professional and good hard workers"

Aug 12, 2013

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"Are fair and professional"

Aug 12, 2013

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"Customer asked us not to share his/her review."

Jul 31, 2013

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"Are honest"

Jul 10, 2013

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"have a quality product"