Apollo HP

Apollo HP

Apollo HP
2209 Plaza Dr Ste 150, Rocklin CA, 95765 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
7/17/2019
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

5.0 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - C.H, | Vacaville CA
    Aug 5, 2019

  • "Joe Thiele%2C sales manager completely put us at ease with his knowledge and professionalism. He was very accessible to answer any of our questions. The entire roofing and solar crews were very professional pleasant."

    - S.B, | El Dorado Hills CA
    Jul 1, 2019

5.0 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - C.H, | Vacaville CA

  • "Joe Thiele%2C sales manager completely put us at ease with his knowledge and professionalism. He was very accessible to answer any of our questions. The entire roofing and solar crews were very professional pleasant."

    - S.B, | El Dorado Hills CA

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Google
3.6 (25)

Google Reviews

Contractor reviews from customers on Google

  • "After having our solar installed by this company in April of 2020 it was never officially finalized and turned on. However, we were told that our system was producing and working. Several months later, an electrician came over and noticed it hadn’t been switched on. As a result, we have a $3000 true-up. The company admitted it was their fault in January and reassured me that they would take care of the true-up. It’s been nearly impossible to get ahold of anyone and they still haven’t fixed this. I was really they would resolve this and I wouldn’t have to seek further action."

    - K.A, Aug 31, 2021

  • "Kevin and his team gave us a great deal on our system and you can’t even tell it is on the roof. My PGE bill was 400-600 dollars a month and my current bill was 17 dollars."

    - D.B, Jul 29, 2021

  • "Great customer service and response time! Solar panels are up and running. Kevin was very helpful throughout the process."

    - A.E, Jul 28, 2021

See All Google
3.6 (25)

Google Reviews

Contractor reviews from customers on Google

  • "After having our solar installed by this company in April of 2020 it was never officially finalized and turned on. However, we were told that our system was producing and working. Several months later, an electrician came over and noticed it hadn’t been switched on. As a result, we have a $3000 true-up. The company admitted it was their fault in January and reassured me that they would take care of the true-up. It’s been nearly impossible to get ahold of anyone and they still haven’t fixed this. I was really they would resolve this and I wouldn’t have to seek further action."

    - K.A.

  • "Kevin and his team gave us a great deal on our system and you can’t even tell it is on the roof. My PGE bill was 400-600 dollars a month and my current bill was 17 dollars."

    - D.B.

  • "Great customer service and response time! Solar panels are up and running. Kevin was very helpful throughout the process."

    - A.E.

  • "A couple of years ago. I had Apollo HP Inc put solar panels on a property I own. I reviewed and spoke with many other companies, and decided to go with Apollo. All went well, they did what they said, but I did have an issue with the way they looked, The photo I was sent looked like the panels were black, and what I got was to me a gray color. I did not like the way they looked, I am sure they functioned just fine, but it was not what I thought I was getting. It took me a bit to get hold of Kevin the owner, and after I explained to him what had happened, he listened to me was not defensive and got them changed ASAP. I do not think you can do better than that. I also had him do another job for me last year. So far so good. I am very happy, and love the reduced PGE bill. Thank you Kevin and staff. DeAnn"

    - D.G.

  • "We also paid a 1,000 and have not been given our deposit. He Kevin said he sent it, but never did. We are going to the District Attorney's Office of Consumer Protection to prefer what action that can be. And small claims, as well as the CSLB."

    - J.A.

  • "If this company even exists stay away. Over a year trying it get Warranty work done. Paying true up bills because the system isn't working properly."

    - C.F.

  • "We have been waiting since October 14, 2020 for them to finish the solar install. They always tell me "We are working on it ", but it's been 7 months and I always have to contact them!!"

    - L.T.

  • "Solar never got connected to the grid on our home project. Currently paying loan payments AND PG&E bills with no contact from anyone in the company in over a month. And when we do get contact its typically non-commital excuses and blow offs. We have taken to contacting BBB, and seeking out another solar company to help finish the work they started. Beware. If the other reviewers with similar experiences see this: Josh, and Corey, we are also contacting the state licensure board and if either of you do lawyer up we should consider getting into contact on Facebook. Look me up and message me."

    - B.B.

  • "It’s been over a year since I started my project (new roof, solar, and back up generator),job never got completed, no back up generator and solar not generating power and I’m getting a bill for the project and pge. This has been a disaster and now I don’t get return calls or texts. I have an 80,000 dollar loan for solar that doesn’t work and no back up generator as I’m being billed for. Time to lawyer up, stay away from this company!"

    - J.C.

  • "Edit 3, Since last edit, Kevin, the owner, promised an install on 4/28. He hasn't returned my texts. I gave him one last chance. DO NOT TRUST Edit 2: it's been 6 weeks since my last edit. Talked and texted with the owner and I was promised an install 3 weeks ago. They've gone silent again. Kevin sounded nice on the phone but I can't trust him anymore. Hasn't returned any communication for the last 3 weeks. Edit: just after posting this review, I got a call from the owner and I had missed a text from him last week. I change my review to 2 stars for the time being until they finish the install as promised. Original: This company has been a disaster. They have 50% of my money for a substantial project and have gone radio silent for the last two months. Can't get a hold of anyone."

    - C.V.

  • "Edit 2: it's been 6 weeks since my last edit. Talked and texted with the owner and I was promised an install 3 weeks ago. They've gone silent again. Kevin sounded nice on the phone but I can't trust him anymore. Hasn't returned any communication for the last 3 weeks. Edit: just after posting this review, I got a call from the owner and I had missed a text from him last week. I change my review to 2 stars for the time being until they finish the install as promised. Original: This company has been a disaster. They have 50% of my money for a substantial project and have gone radio silent for the last two months. Can't get a hold of anyone."

    - C.V.

  • "Edit: just after posting this review, I got a call from the owner and I had missed a text from him last week. I change my review to 2 stars for the time being until they finish the install as promised. Original: This company has been a disaster. They have 50% of my money for a substantial project and have gone radio silent for the last two months. Can't get a hold of anyone."

    - C.V.

  • "I got panels put on my roof before the covid outbreak, the company was very reasonably priced, but it did take some time for everything to get up and running. All in all slow process, but price was good"

    - C.P.

  • "STAY AWAY FROM THIS COMPANY! I am a broker in the solar industry. My customer gave Apollo a $1,000. check deposit for 3 Powerwalls. After 7 months of waiting, my customer canceled and requested that their $1,000 is returned to them. Apollo sent my customer a bad check that bounced, twice (it is a crime to write a bad check). I’ve contacted multiple parties within this company, including the owner, Kevin Lee, but after multiple false promises or no response at all, I decided to reimburse my customer out of my own pocket. I will be filing a claim against Apollo and contacting the BBB. I’ve heard other brokers share horror stories about Apollo, I wouldn’t be surprised if they are all true, considering their criminal behavior towards my customer."

    - M.S.

  • "A new roof and solar panels were placed on our home in 02/2020 it is now 12/2020 and the solar panels are still not running. At first it was said because of a battery ordered from China put on hold due to COVID. An owner, Kevin, said that they would reimburse all of our SMUD payments and had a work around to get the solar panels running without this battery. Now he refuses to return emails or calls and only sends text replies committing to dates for us to pick up a check only to text the following day rescheduling, three times now. We haven't missed a single loan payment or SMUD payment. We are currently filing complaints with the BBB, contractors license board and leaving reviews every were we can. This is a nightmare."

    - P.F.

  • "I signed a contract for our business to get solar in october 2019. It is now november 2020 and I am still waiting for the solar to be functioning. If you call their main phone line it goes to a voicemailbox that is full, and if you call the ower (kevin) the result is the same. I am very dissapointed in their service and I hope they will remedy the situation"

    - C.P.

  • "From first contact through project completion, the entire process has been fantastic. Working with Kevin and his crews was a pleasure. I would highly recommend Apollo if you are looking for solar, whether you need financing or are paying up front...you will not be disappointed."

    - M.T.

  • "Received my second solar bid from Apollo Hp (Joe) and could not believe the savings compared to the other guys! They got the job done quickly and were all great to work with!"

    - L.O.

  • "Kevin at Apollo has been phenomenal. We purchased solar for our home. We went with a larger system and I am glad we did. We set the AC to 69-70 in our home and have no power consumption overages. Great to see the value in ownership and the tax credits. Glad we increased the size of our system. Fantastic finance options, great pricing (I shopped 3 other solar contractors) . Very happy with the product and service."

    - D.W.

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