American Home Improvements & Roofing
Member Since: 09/20/2017
102 Camellia Dr , Kill Devil Hills NC, 27948 USA
Verified Customer Reviews
"Disappointed… With contractor: I was very specific with the fact that I had a rotten wall section to do first before the roof and that parts of the house sagged and needed to be addressed. He ignored my request to do rotten wall first and did roof first. This left the sags in a couple of places after the roof was done and he did not address the rotten wall completely or the entire rotten plate across the wall he did re-build. I did ask him to leave off the interior wall board & interior floor board so we could do electric, plumbing, etc.. I asked him to replace all rotten wall about 8' that I knew about and told him if there was more to let me know and we could do more if necessary. I have been in the hospital while work was done and in a bed for 10 weeks and this is an investment property and I do not live there in NC and live in VA. I have finally been to see the project after my doctors release and could drive on 1/12/18. I was so disappointed with the wall and flat roof and had to hire additional contractors to complete the rotten wall replacement . I have emailed him when I finally saw that he did not do what I asked and his reply offered nothing to make this right or to do the repairs. He said he is paid and it is a done deal. Not at all friendly or even offering to help. I personally do not want to deal with him again. I would like to deal with GAF. My bother is the owner of a construction company here in VA Beach, VA and I work for him and we do a lot of work with GAF products. We really like your company & product and the company we deal with for our homes we build in VA. Unfortunately, I do not have my subs in NC who I wish I could have used. I would like a representative to contact me or meet me at the job if possible. You can contact me to schedule a time. I do not want to meet with the contractor who did the work unless a GAF rep is with him and I have a man with me. I am not comfortable. I also would like to have his Contractor number. He did not put it on my GAF Warranty or paperwork. Please contact me anytime for pictures or to meet at the site. Thank you. 359-5016"
- R.D., Avon, Nov 28, 2017 (Verified Purchaser)