A1 Home Improvement LLC

A1 Home Improvement LLC

A1 Home Improvement LLC
1348 Berlin Tpke, Berlin CT, 06037 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
7/16/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.9 (148)

Google Reviews

Contractor reviews from customers on Google

  • "The whole process of our roof installation went so smoothly. All the staff, from Cortland, Korrin and all the workers were so professional. The job was done so efficiently! Would highly recommend this company."

    - J, Apr 13, 2022

  • "From my first phone call, speaking with Korrin / Jamie, they are very professional. Meeting up with Brandon he went over everything we needed to know about our roofing project (was not pushy), Johnathan worked with us on the pricing, signed contract project was started with in a few weeks, excellent job done by the roofers, including the clean up of the yard. Spoke with Brandon again for gutters to be replaced, job was completed, next project is the garage in couple of weeks. We want to thank everyone there for being so helpful. Richard & Donna Jespersen"

    - D.J, Apr 6, 2022

  • "A1 is an amazing family owned and local business. The two brothers/owners Rich and Zach will make sure you are 100% happy. Every single employee I've had the pleasure of speaking with or having to my home to work on my projects went above and beyond their job( Korrin, Jamie, and Jim thank you). I had my roof redone with A1 in 2019. Around last year, two of my custom skylights I had replaced started leaking, due to a manufacturing seal issue. Rich and Zach replaced them without any hassle or charge to us. They took responsibility for a manufacturing issue to make myself and my wife happy. We are both extremely happy with their professionalism, workmanship, and integrity. Rich also was the only contractor (out of about 8)to nail down the cause of an issue we were having with our chimneys. I cannot recommend this company enough, if you have a project in mind definitely give them a call, I'm glad we did!"

    - M.T, Apr 5, 2022

See All Google
4.9 (148)

Google Reviews

Contractor reviews from customers on Google

  • "The whole process of our roof installation went so smoothly. All the staff, from Cortland, Korrin and all the workers were so professional. The job was done so efficiently! Would highly recommend this company."

    - J

  • "From my first phone call, speaking with Korrin / Jamie, they are very professional. Meeting up with Brandon he went over everything we needed to know about our roofing project (was not pushy), Johnathan worked with us on the pricing, signed contract project was started with in a few weeks, excellent job done by the roofers, including the clean up of the yard. Spoke with Brandon again for gutters to be replaced, job was completed, next project is the garage in couple of weeks. We want to thank everyone there for being so helpful. Richard & Donna Jespersen"

    - D.J.

  • "A1 is an amazing family owned and local business. The two brothers/owners Rich and Zach will make sure you are 100% happy. Every single employee I've had the pleasure of speaking with or having to my home to work on my projects went above and beyond their job( Korrin, Jamie, and Jim thank you). I had my roof redone with A1 in 2019. Around last year, two of my custom skylights I had replaced started leaking, due to a manufacturing seal issue. Rich and Zach replaced them without any hassle or charge to us. They took responsibility for a manufacturing issue to make myself and my wife happy. We are both extremely happy with their professionalism, workmanship, and integrity. Rich also was the only contractor (out of about 8)to nail down the cause of an issue we were having with our chimneys. I cannot recommend this company enough, if you have a project in mind definitely give them a call, I'm glad we did!"

    - M.T.

  • "Great work. Roof damage was from a hail storm. A1 coordinated with insurance company negotiating all the details an expert roofer should know and demand. The entire roof was replaced including new skylights. The job was completed efficiently in just two days after the materials were delivered. Installation was very professional, with a great crew; friendly and experienced. Clean-Up was completed so you couldn't tell they were here. Great experience for this homeowner."

    - N.C.

  • "My wife and I have nothing but positive feelings for our interactions with Matthew and the team at A-1. Due to Matt's help, we were able to get most of the repairs covered by insurance. The roof was replaced, two new skylight's installed, and both our chimneys rebuilt. Everything that was promised: professional installation, full clean up after, and completing a very short punch list on time was accomplished. We would highly recommend Matthew's dedication, personality, and diligence as a sales representative. And his efforts are backed by the company he works for."

    - M.B.

  • "Had a new roof put on and new siding installed along with gutters , they preach about their 30 years experience, but then they send out an inexperienced non English speaking crew , and no project manager on sight , took way longer than they said took almost 3 months to complete, workmanship is very poor, siding was not installed level , trim was crooked, I had the driveway redone with new gravel because of the amount of nails they dropped and never picked up with their so called special magnets ,what a joke, and the best one was when they screwed the pump staging right down through the brand new shingles, I would never use them again for anything !!!!"

    - E.J.

  • "If you need a roof I'd definitely recommend them, don't settle get a quote from them. They are very professional, there on time and did a great job right down to the clean up. 🙂 Mike Thank you"

    - M.L.

  • "Someone in a GMC Sierra not paying attention completely cut my fiance and I off on a main road when we had a green light for the right away. He almost hit our car and then purposely kept going. Your company is a joke and you should probably hire new employees. Too bad I couldn't get a license plate because I would have had his job but he didn't have one on the front of the truck which is illegal. Learn to hire people with more respect and safety on the road. 🙂"

    - R.M.

  • "Excellent company to business with. They were very knowledgeable on how to correct leaking issue. Excellent and professional job crew. Would highly recommend."

    - R.V.

  • "First let me express with great satisfaction that A1 home improvement does professional work and thanks to a great team of workers my roof and chimney repairs came out nice. They listen to your concerns plus they work in a timely manner. I had my rolling roof repaired from storm damage. And flashing around my chimney. The price was affordable and within budget."

    - T.D.

  • "Zach came to the house within hours of my inquiry. He was honest and told me that my roof did not need to be completely re-shingled and a few repairs would stop the leaks. He was the only one who didn’t try to sell me an entirely new roof. When repairs were done, the guys who came did a phenomenal job. They were neat and even answered questions about other problems I was having. An overall fantastic experience."

    - N.B.

  • "A1 did an excellent job helping me add extra ventilation to my attic space. They responded quickly when I called to have them take a look at the problem. They keep me updated throughout the process of ordering and installing an attic fan. They were on time and completely the job on time without any issues. I will definitely use them in the future when it comes time to replace the roof."

    - R.F.

  • "Made an appointment for consult and Brandon came to do an estimate. He made a great first impression of this business. He was on time, respectful knowledgeable, neat and friendly. These days you don’t always find good people. He wasn’t pushy either. I would do business with you after all the great qualities of this salesman as well as the workmanship he showed me in photos as well."

    - L.T.

  • "Great experience! Quality work! Would definitely recommend them and use them again."

    - J.G.

  • "Nick and Mike did a great job. Perfefessional and very fair. Would call again"

    - M.M.

  • "Extraordinary service from the girls in the office, to the guys in the field. Highly recommend A1 for all projects"

    - M.N.

  • "I am extremely pleased with A1. From start to finish, I felt very confident in their work. Nick was kind and paitent with me, explaining the whole process and gave me a detailed quote of the work to be done. Melissa, who I spoke with on the phone, answered any questions I had with ease. She followed up with me as well, which I appreciated. And the project manager, Mike, was punctual and professional, and hard working This! This company was a pleasure to work with and I would absolutely recommend them to anyone. Thanks again guys!"

    - L.N.

  • "I have had some really awful experiences in the past doing upgrades to my home. This company has by far been the best in all areas. Melissa is the office returned my call ASAP, was pleasant and professional. Nick did an awesome job presenting my quote and options. Lastly Mike was super efficient, friendly, and my roof looking amazing. Look no further for these services because this is top notch stuff and reasonable prices. I HIGHLY recommend."

    - N

  • "I really enjoyed all interactions with this company. I spoke with Melissa and she was very personable and helpful. I spoke to nick about the issues and he was very informed on what needed to be done and how to do it with great quality and price. As well as Mike who was super accommodating as the project proceeded. The time of the project and price exceeded my expectations. Going to be recommending to anyone who asks. Thanks guys!"

    - V.R.

  • "I had A1 install a replacement gutter for my house and I will say I’m impressed with the time it took and how good the job looks. Not to mention they beat every price from all the companies I called! Very pleased, would surely call them again"

    - Q.W.

  • "I recently noticed that my roof has started to lose its structure due to weather and wind and was in desperate need for some help. I was recommended by a good friend who works for A1 and gave them a call. I am very pleased with the fast response and hard work that these people do for their customers. I too would recommend A1 to whoever may need repairs or installations."

    - T.S.

  • "Very professional, Excellent communication. They show up when they say they will be there. Do excellent work and leave the property cleaner than when they arrived. Highly recomended!"

    - L.B.

  • "Good golly!! Talk about outstanding! From friendly customer servce and knowledgeable professionals to super efficient workers We couldn't be happier! Honest and decent company."

    - C.M.

  • "A-1Home Improvement did an excellent job on my new roof! I never heard of them until I started to budget for my job. Brandon sold me on the company and the job that they would do,an they hit it out of the park. The crew was so professional and organized. I feel so lucky that I picked A-1,they weren’t the cheapest estimate but they weren’t the most expensive. Great job guys and girls. It’s great to do business with a positive company. Thanks again Wayne Gagnon"

    - W.G.

  • "I first spoke to Korrin about having 2 skylights replaced. She was very helpful, polite & professional. A very positive first experience. She sent Brandon out to inspect my roof. He showed up on time! He was also very professional & knowledgeable when explaining my options. The skylights were installed on time. The install team was polite, professional & cleaned up completely after finishing work. I would definitely recommend A1 to a friend."

    - D.B.

  • "Great Company to deal with! John my salesmen was very professional and kept me updated with everything that was going on with the project. Korrin in the office was great as well with keeping in contact with me about when the project would be started when supplies were being dropped off etc. I had a great experience with A-1 and would recommend them to anyone thank you for such a great job!!"

    - P.S.

  • "Hands down , best in the business. From the 1st phone call to the last piece of debris picked up, absolutely spectacular experience. We had a tough roof and some spots in a older addition, they took their time , addressed every concern and we're always one if not 2 steps ahead of my constant questions. I happened to be home all day for the roof installation,it was a pleasure watching this swiss watch run ."

    - C.M.

  • "A1 Home Improvement was exceptional! The initial inspection of the roof was extraordinary: they climbed onto the roof, inspected every inch, photographed areas that concerned them and presented how they would correct the structure. They were prompt in all of their steps: delivery of material, protection of landscape, removal of old roofing and installment of the new. They answered all of my questions respectfully. I now have a beautiful new roof, courtesy of A1 Home Improvement."

    - P.M.

  • "Nick and his team did an excellent job! Very polite and professional. They redid my roof in exceptional timing. Would highly recommend them."

    - V.G.

  • "The materials were delivered ahead of the roof installation. Just like a clock, this team really works well together! The A1 onsite Team of 7 removed the old roof and installed and cleaned up all within 6 hours! I was amazed, and pleased! Professional and great communication throughout the process. Yes, these people, from the office staff to the tradesmen are all A1 in my ratings! Thank you for an excellent job!"

    - M.S.

  • "We had bad wind damage from a storm that removed big chunks of shingles. A1 was very quick to respond and get us tarped and water tight again. They were EXTREMELY professional and knowledgeable throughout the entire process. As soon as insurance checks were sorted out and mailed, we had our new roof in less than one day for complete removal and installment. Will definitely be using them in the near future for window upgrades!"

    - C.M.

  • "Amazing experience! I had a new rook installed as well as a pellet stove and everything came out great. I come home from work and always look at my new roof. Came out great! Thanks A1!"

    - S.C.

  • "Great company and service. New roof looks great! And follow up after the job was done! Update: They followed up on an issue for me after the job was done and they were paid in full. Good people...."

    - J.A.

  • "Great company and service. New roof looks great! And follow up after the job was done!"

    - J.A.

  • "Dollar for dollar best value around for the products A1 offers. The team at this company is like no other and will make sure the project is done on time, on budget and every customer is satisfied before collecting final payment. They aren’t the cheapest but they are the best around in Berlin CT."

    - D.R.

  • "From the first day we contacted them, they handled our Roof Replacement perfectly. They were the middleman connection between us and our insurance company. Our insurance agent was confident we were getting an honest and professional roofing contractor. We were kept informed every step of the way from start to finish thru phone calls, emails and visits. The new roof is Beautiful. We are quite pleased with this Company and highly recommend them."

    - T

  • "Korrin the office manager truly was part of the extremely positive experience. She was very helpful and not pushy with anything but was super informative and helpful as well as the owner himself. They were very solutions oriented and very detailed with reports and pictures. If I need anything done as long as they’re able I will be calling them again. I highly recommend anyone in the area to give them a ring!"

    - S.L.

  • "It really speaks to the quality, and work ethic of a company when you have a sales rep come out, actually get up on the roof to inspect it (it’s a steep pitch, and pretty high up) then educates you on the products, and installation procedure instead of giving you a rehearsed sales pitch. That’s what Nick did. Answered all questions, and returned all calls leading up to my installation. On the day of installation the project manager (who I don’t remember his name) prepped me on everything going on, and answered all questions for me. The job was done in a timely fashion to perfection. The clean up was immaculate as well. I had an issue with my vent fan, and Nick came out himself, and climbed into my attic to make sure it was working properly. They went above and beyond to make sure I was satisfied with my project. I highly recommend A1 for your roofing project. You will not be disappointed."

    - M.G.

  • "I have no complaints about my experience using A1 to have my roof replaced after recent storm damage. Jonathan and Korrin were in contact with me through every step of the process, including being present during the adjuster's inspection. The entire roof replacement went surprisingly fast. The crew did a phenomenal job and also ensured that there was no leftover waste or debris in my yard and driveway. I highly recommend A1 to anyone needing home repairs."

    - D.J.

  • "A1 has done much home improvement for me that included two new bathrooms (stripped to the studs), new furnace installation, and replacing and rerouting old plumbing with new materials.They have also removed many very large trees. All these services concluded with a great cleanup. This company is by far the best I have encountered with hard working people."

    - B.F.

Showing Page {PageNumber} of {TotalPages}