Storm Restoration Services

Storm Restoration Services

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Storm Restoration Services
3135 State Road 580 Ste 8, Safety Harbor FL, 34695 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
4/21/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (118)

Google Reviews

Contractor reviews from customers on Google

  • "My over all experience with SRS was outstanding , they helped me deal with my insurance company that it was not easy dealing with. At one point the insurance company denied my claim SRS came in as my savior. Julie and Nora went well above and beyond my expectations i highly recommend this company for any of you roofing needs ."

    - N.N, Oct 13, 2021

  • "We had a couple leaks after a recent storm. 2 neighbors highly recommended SRS and gave me Josh’s number. He was very responsive, knowledgeable and respectful. He walked us through all the processes, kept us informed along the way. The install crew worked very fast, and the supervisor was engaging, explaining everything. After the work was done, the roof looks great and they cleaned up extremely well. 5 stars."

    - P.S, Oct 13, 2021

  • "I can’t say enough great things about SRS! Not only does my roof look fantastic, the staff was exceptional to work with. Julie went over & beyond in assisting me. She made the experience so easy for me as I was Out of town for the majority of the process. She is a true asset to your company!"

    - T.S, Sep 28, 2021

See All Google
4.8 (118)

Google Reviews

Contractor reviews from customers on Google

  • "My over all experience with SRS was outstanding , they helped me deal with my insurance company that it was not easy dealing with. At one point the insurance company denied my claim SRS came in as my savior. Julie and Nora went well above and beyond my expectations i highly recommend this company for any of you roofing needs ."

    - N.N.

  • "We had a couple leaks after a recent storm. 2 neighbors highly recommended SRS and gave me Josh’s number. He was very responsive, knowledgeable and respectful. He walked us through all the processes, kept us informed along the way. The install crew worked very fast, and the supervisor was engaging, explaining everything. After the work was done, the roof looks great and they cleaned up extremely well. 5 stars."

    - P.S.

  • "I can’t say enough great things about SRS! Not only does my roof look fantastic, the staff was exceptional to work with. Julie went over & beyond in assisting me. She made the experience so easy for me as I was Out of town for the majority of the process. She is a true asset to your company!"

    - T.S.

  • "We recently had our roof replaced by Storm Restoration. Eduardo was our sales professional who was wonderful to work with. He was honest, knowledgeable and kind. Once we were deep in the process, we began working with Julie Brower who really went above and beyond for us in a special way. She stayed in contact with us throughout the entire process and was honest and diligent. She did everything in her power to make this process seamless and painless for us. When we needed some additional repairs, she made it her personal mission to ensure the job was completed to the highest standards. I can honestly say that she provided some of the best customer service I’ve ever experienced. The roof itself was completed in one day and came out beautifully. Would absolutely recommend."

    - M.B.

  • "Julie was FABULOUS to work with! She was kind and helpful! She will keep customers coming back!"

    - K.H.

  • "Good experience overall with SRS. Eduardo was a proactive sales rep. The installation was scheduled several weeks out, that was fine. The installation only took one day. The team at the office took are of some urgent issues we had due to a refinance at the same time. The roof did leak around one of the vents, but SRS took are of it quickly. SRS also sent someone out within two weeks to make other repairs."

    - J.B.

  • "This is an exceptional company. Besides the fact that they worked with our insurance company directly to cover the cost of a new roof, they work was done professionally. The crew they sent worked very hard and cared about the details. They took pride in the work and it showed. It's a tough job in the Florida sun. These guys were relentless and gave us an excellent roof that adhered to all storm and wind codes, ultimately lowering our insurance. I highly recommend!"

    - J.B.

  • "Exceptional team led by Josh. I used my Hurricane deductible due to a named storm that damaged our roof last year, and after it was approved by insurance...he had his guys out there installing a roof in 2 days. Amazing. Great experience from start to finish. Just in time for another hurricane season!!"

    - M.H.

  • "I cannot say enough good things about Storm Restoration Services. Extremely professional and a well oiled machine. Eduardo came over and walked us through the process making everything easily understandable. Our roof was finished in 1 DAY, unlike the other roofing companies we see taking multiple days on one roof. These guys are absolute Pro’s. No mess, great clean up, and good oversight of the crew. Their office team is first class. Nora is an absolute rockstar, I cannot thank her enough for helping me not only with my insurance company and payments, but helping me get the refinancing of my home completed at the same time. If you need someone to go to bat for you...for anything in life...I’d give Nora a call. Julie in the office was also sweet and very informative when it came to claim filing, working with my insurance company and also my mortgage company (we’d switched due to the refinance). Again, I cannot recommend them enough. Seriously."

    - B.H.

  • "Recently we had our roof installed by Storm Restoration Services. I was stressing about how the whole process was going to be but yet the Supervisor Billy and his crew make sure it run smoothly. We are very happy with our new roof. They did a beautiful job. Mr Billy is very knowledgeable and explain and answer all my questions. The crew was very respectful of my property and left it spotless with no debris left behind. Thank you Mr Billy and SRS for a job well done. Definitely recommending this company and Billy as a site supervisor."

    - R.R.

  • "We had our roof replaced with them recently and we're so happy with the results that we got. They did a beautiful job and the staff was so helpful throughout the whole process. Josh helped us each step of the way and Supervisor Matt kept us informed as they were working as well as answered any questions that we had. Definitely would recommend them!"

    - H.D.

  • "UPDATE- they are simply lying below when they say the issue has been addressed and resolved. Months still and not even a call. What could have been resolved through communication has come to this. We will see. Thank you for finally responding to me-unfortunately it had to be through google reviews instead of the multiple phone calls, texts and emails. As you can see in their response below, all it would have taken was a simple phone call back or email explaining this. As you may not see it as a 90% failure, I see it as such. I do not have the color I paid for and chose. I have multiple areas of damage from falling debris to decorative trim that I addressed the day after installation. That alone is an eyesore. I have gutters that were broken by your company which pours down on our front door every storm. I had damage to my driveway that took over a month to be addressed. I still have a non color matched stack (all brown except one) and lifted shingles on a brand new roof. I would say that is a 90% fail. Hopefully your company can rectify the situation and I would be happy to amend my review, but the lack of communication from everyone besides Chris has soured this situation to this point. We hired storm after they did a neighbors house. We expected professionalism, timeliness and quality work. We got none of that. They installed the wrong color drip edge, damaged much of our decorative trim, broke a gutter and have not been back since. We are now on 3 months and other than the salesman, I can not get a call back. They won’t return emails either. Stay away and go with another company. They will give you nothing but headaches and the run around."

    - S.H.

  • "We could not be more happy and impressed with the work and professionalism of this company! It all went so smoothly. Chris did all the negotiations with our insurance company and was even able to get us new gutters and down spouts. Matt, the person who oversaw the work, was also very knowledgeable and professional. I would highly recommend Storm Restorations to friends and family."

    - D.P.

  • "We are very pleased with the excellent service provided by Chris Lawless and Matt with Storm Restoration Services. From dealing with the insurance company to the roof replacement they were responsive, prompt, courteous and professional every step of the way. The crew showed up on the scheduled date and completed the removal and replacement in one day. We couldn’t be more satisfied."

    - T.M.

  • "Matt and his crew were awesome!! Showed up on time, worked hard and cleaned up everything after they were finished (in 1day). Even using magnets to make sure little to nothing was left behind. Matt also kept me very informed as to what was going on with each step in the process, which made the whole project worry-free and nice! Thanks again guys, we LOVE our new roof!! Can't recommend Storm Restoration enough!!!"

    - J.M.

  • "Recently, I had my roof replaced by Storm Restorations Services and I couldn't be more pleased. Supervisor Matt was awesome. He kept me well informed with progress reports throughout the day. Matt answered any questions I had and went the extra mile in providing me with a true quality roof. Thanks Matt and SRS for a job well done. I definitely will be recommending the SRS team to family and friends."

    - V.T.

  • "Supervisor Matt was incredible. He is very knowledgeable and kept me informed throughout the entire process of my roof install. The guys doing the work were prompt, respectful of my property and made the least amount of noise as possible. I have given friends my review and they are going to call and schedule appointments. I will tell anyone in need of a roof repair or replace to call Storm Restoration Services first."

    - L.B.

  • "The supervisor Matt W was great! He called through the process of them doing the roof with updates, which was very helpful. I didn’t have to worry at all while they were doing my roof. I’m giving Matt W 5 stars not the whole company. The commune from the sakes guy(Ken) was not that great. Had it not been for Julie and Matt I would have given the company a 1 star. Thank you Julie and Matt for turning my bad experience into a great one !"

    - C.B.

  • "Company was extremely thorough, answered all my many questions. Matt was in charge of my repair. I must say he was amazing. Made several calls to me explaining steps taken, materials used as well follow up calls to make sure I was satisfied and had no issues.. Thanks Matt!"

    - L.T.

  • "My experience was tremendous! Matt was the absolute best to interact with during the installation. He treated us like family/friend. He really looked out for us and made sure everything was done perfect. The crew left me with a new roof and not 1 nail or piece of debris left behind. I can’t say enough positive things about my experience. I have already referred them to 3 neighbors. Dan Joeckel also did a great job getting me started and working with my insurance company. I’m very impressed with the entire company. I would never use or recommend anyone else."

    - C.P.

  • "What could have been resolved through communication has come to this. We will see. Thank you for finally responding to me-unfortunately it had to be through google reviews instead of the multiple phone calls, texts and emails. As you can see in their response below, all it would have taken was a simple phone call back or email explaining this. As you may not see it as a 90% failure, I see it as such. I do not have the color I paid for and chose. I have multiple areas of damage from falling debris to decorative trim that I addressed the day after installation. That alone is an eyesore. I have gutters that were broken by your company which pours down on our front door every storm. I had damage to my driveway that took over a month to be addressed. I still have a non color matched stack (all brown except one) and lifted shingles on a brand new roof. I would say that is a 90% fail. Hopefully your company can rectify the situation and I would be happy to amend my review, but the lack of communication from everyone besides Chris has soured this situation to this point. We hired storm after they did a neighbors house. We expected professionalism, timeliness and quality work. We got none of that. They installed the wrong color drip edge, damaged much of our decorative trim, broke a gutter and have not been back since. We are now on 3 months and other than the salesman, I can not get a call back. They won’t return emails either. Stay away and go with another company. They will give you nothing but headaches and the run around."

    - S.H.

  • "Just had my roof replaced yesterday by SRS and I am very, very pleased with the new roof. The crew and Matt the supervisor did an excellent job. They finished the job in one day...very impressive. Matt is very knowledgeable, very helpful, professional and went an extra mile to make the homeowner satisfied and happy with the finished job. A shout also to Josh the sales guy who guided me through the whole process from beginning to end. He kept me informed every step of the way and I am so thankful for his help. He is always prompt in returning my phone calls. What an asset Josh and Matt are to your company. I highly recommend your company and as a matter of fact I have given Josh my neighbor’s name who is also interested in having the roof of her house replaced."

    - E.B.

  • "Storm Restoration Services is a first rate company to work with. The quality of their work and the professionalism of their staff is impressive. A special shout out to Josh Bravo who was the person I worked with from the start to the end. He was very conscientious in making sure I was informed on all details of the work from the initial survey through each step until it was done. Much appreciated, Josh. Thank you! And a big thanks to everyone at SRS who was involved in this. Great work, guys!"

    - K.B.

  • "This company was amazing. Chris Lawless was impeccable and was very knowledgeable about the process. He made sure that everything was transparent and made sure that we knew where everything was in the process. He answered my many, many questions in a very timely manner. Chris is the reason I brought my business to this company. I reached out to various Facebook groups looking for a roofer and he was the one to supply me with all the information I needed. Give them a call. They’re great."

    - B.C.

  • "I sustained roof damage due to high winds. SRS had recently installed a new roof across the street, which looked beautiful. I checked w those neighbors and they were extremely satisfied w the quality of the work, their roof completed in one day, so I contracted SRS. Julie, in the office, guided me through the entire process: color selection, ordering products, arranging my dumpster and shingle delivery. She kept me informed each step of the way and was wonderful to work with, always timely in returning calls and providing professional yet personal assistance. The crew arrived at 7:30 am and my roof was completed w grounds cleaned up by 5:30 pm same day. Matt was the supervisor on my job, very professional, courteous and what I appreciated, on site. I am so pleased w the workmanship and appearance of my new roof! Thank you Julie for the outstanding service you provided me! Every company needs someone like Julie in their office! I’ll refer my neighbors to SRS given my positive experience!"

    - S.B.

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