Reitzel Home Improvement Inc

Reitzel Home Improvement Inc

Reitzel Home Improvement Inc
3324 VA Beach Blvd Ste 108, Virginia Beach VA, 23452 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
8/13/2012
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.9 (82)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - M.B, | Virginia Beach VA
    Feb 5, 2019

  • "TIMELY, PROFESSIONAL AND KNOWLEDGEABLE"

    - G.L, | Virginia Beach VA
    Feb 4, 2019

  • "GREAT JOB"

    - R.Y, | Portsmouth VA
    Sep 21, 2018

4.9 (82)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - M.B, | Virginia Beach VA

  • "TIMELY, PROFESSIONAL AND KNOWLEDGEABLE"

    - G.L, | Virginia Beach VA

  • "GREAT JOB"

    - R.Y, | Portsmouth VA

  • "REITZEL HOME IMPROVEMENTS"

    - C.K, | Norfolk VA

  • - B.H, | Virginia Beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Norfolk VA

  • "Extremely wonderful contractor. Very courteous and started job be expected."

    - B.Z, | Virginia Beach VA

  • - L.S, | Virginia Beach VA

  • - A.W, | Virginia Beach VA

  • "OUTSTANDING"

    - W.S, | Virginia Beach VA

  • "PROFESSIONAL & KNOWLEDGE"

    - J.A, | Virginia Beach VA

  • "A VERY KNOWLEDGEABLE CONTRACTOR"

    - J.A, | Portsmouth VA

  • "Very professional"

    - S.J, | Suffolk VA

  • "Very knowledgeable and worked well with me to meet my needs."

    - G.H, | Virginia Beach VA

  • "PERFORM AS EXPECTED"

    - R.D, | Virginia Beach VA

  • - E.T, | Norfolk VA

  • - B.M, | Virginia Beach VA

  • "REITZEL - GREAT CONTRACTOR"

    - J.P, | Virginia Beach VA

  • "OUTSTANDING CONTRACTOR"

    - J.T, | Chesapeake VA

  • "VERY PROFESSIONAL"

    - M.R, | Norfolk VA

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - S.N, | Chesapeake VA

  • "Perfect roofing contractor"

    - D.B, | Virginia Beach VA

  • "GOOD JOB"

    - G.S, | Suffolk VA

  • "Customer asked us not to share his/her review."

    - X.X, | Portsmouth VA

  • - J.W, | Virginia Beach VA

  • "PROFESSIONAL AND KNOWLEDGEABLE"

    - G.S, | Virginia Beach VA

  • - E.J, | Chesapeake VA

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

    - P.E, | Portsmouth VA

  • "Very professional and patient will all the questions we had"

    - F.W, | Virginia Beach VA

  • "Great Crew"

    - R.L, | Virginia Beach VA

  • "CONTRACTOR"

    - D.F, | Norfolk VA

  • - W.H, | Chesapeake VA

  • "Customer asked us not to share his/her review."

    - X.X, | Virginia Beach VA

  • "REITZEL IS THE BOMB!"

    - M.M, | Virginia Beach VA

  • "MARC REITZEL"

    - J.B, | Virginia Beach VA

  • "Best value and excellent quality."

    - T.S, | Virginia Beach VA

  • "GREAT MAN WITH A EXCELLENT CREW"

    - J.B, | Norfolk VA

  • "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - L.M, | Virginia Beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Chesapeake VA

  • "PROFESSIONAL AND THHOROUGH CONTRACTOR"

    - D.S, | Virginia Beach VA

  • - L.K, | Virginia Beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Suffolk VA

  • - C.G, | Chesapeake VA

  • "Marc was very professional. He used his tablet to show us real time problems with our roof and described in detail the process and materials to be used for our new roof. We are very satisfied with the work done by Reitzel Home Improvement Inc."

    - K.G, | Virginia Beach VA

  • "PROFESSIONAL"

    - R.G, | Virginia Beach VA

  • "MY HIGHEST PRAISE"

    - V.C, | Chesapeake VA

  • "Customer asked us not to share his/her review."

    - X.X, | Virginia Beach VA

  • - C.P, | Virginia Beach VA

  • - C.D, | Chesapeake VA

  • - R.G, | Virginia Beach VA

  • "REITZEL HJ"

    - M.J, | poquoson VA

  • "PROFESSIONAL CONTRACTOR"

    - R.B, | Virginia Beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Chesapeake VA

  • "EXCELLENT COMMUNICATION SUPPORT STAFF"

    - R.S, | Newport News VA

  • "PROFESSIONAL AND"

    - C.S, | Portsmouth VA

  • - M.M, | Chesapeake VA

  • "Friendly, professional and courteous contractor and employees"

    - A.H, | Chesapeake VA

  • "Customer asked us not to share his/her review."

    - X.X, | Virginia Beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Norfolk VA

  • "Customer asked us not to share his/her review."

    - X.X, | Virginia Beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Portsmouth VA

  • "Customer asked us not to share his/her review."

    - X.X, | Virginia Beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | newport news VA

  • "Customer asked us not to share his/her review."

    - X.X, | virginia beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Norfolk VA

  • "Customer asked us not to share his/her review."

    - X.X, | Newport News VA

  • "Customer asked us not to share his/her review."

    - X.X, | Chesapeake VA

  • "Customer asked us not to share his/her review."

    - X.X, | Chesapeake VA

  • "Customer asked us not to share his/her review."

    - X.X, | Norfolk VA

  • "Customer asked us not to share his/her review."

    - X.X, | Chesapeake VA

  • "Are the best if the best. I have already recommended to 6 neighbors and co-workers. But the new roof does most of the advertising. For it is beautiful."

    - N.S, | Virginia beach VA

  • "Do great work"

    - R.M, | Virginia beach VA

  • "have the needs of the homeowners in mind, they are not out make a buck, they make you feel like a person instead of a source of income."

    - B.A, | Virginia beach VA

  • "Exceeded all expectations have received compliments from neighbors"

    - G.O, | Virginia beach VA

  • "are professional and timely"

    - C.B, | Virginia beach VA

  • "are honest, dependable, and excellent craftsmen. They put the needs of their customers over short-term profit."

    - C.C, | Chesapeake VA

  • "Are reputable, honest and have an excellent product"

    - J.A, | Chesapeake VA

  • "did a great job for us and we are very plesed."

    - B.H, | Virginia Beach VA

  • - D.K, | Virginia beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | Virginia beach VA

  • "do good jobe"

    - M.G, | Virginia beach VA

  • "Customer asked us not to share his/her review."

    - X.X, | virginia beach VA

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Google
4.7 (78)

Google Reviews

Contractor reviews from customers on Google

  • "We could not be more thrilled with our experience with Reitzel Home Improvement! The care and attention to detail was spot on from day one. The roof inspection and quoting process was thorough and easy to understand. Once we agreed to the quote Marc and his team showed up on time, worked hard, and did an outstanding job cleaning up. Communication was the best I have ever experienced with a contractor and we have now renovated two homes. I am looking forward to referring Reitzel Home Improvement!"

    - J.T, Nov 23, 2021

  • "Marc and his team of roofing professionals are top notch and a pleasure to work with. They will go the extra mile to make sure the install is correct and of the best quality and they have the patience and professionalism to work with you for all of your roofing needs. Thank you Reitzel Home Improvement for all you have done for us to install a great and beautiful new roof, gutters, etc., and we look forward to continuing to work with you in the future!!"

    - J.Z, Nov 12, 2021

  • "It was a relief to have a company and people that I trust working on my home. I unfortunately can lose count how many times I have been let down by companies I believed did a god job until I looked closely. Thank you Mark and Crew for being GREAT at what you do and most of all trust worthy. I know you will always do a wonderful job.."

    - K.G, Nov 3, 2021

See All Google
4.7 (78)

Google Reviews

Contractor reviews from customers on Google

  • "We could not be more thrilled with our experience with Reitzel Home Improvement! The care and attention to detail was spot on from day one. The roof inspection and quoting process was thorough and easy to understand. Once we agreed to the quote Marc and his team showed up on time, worked hard, and did an outstanding job cleaning up. Communication was the best I have ever experienced with a contractor and we have now renovated two homes. I am looking forward to referring Reitzel Home Improvement!"

    - J.T.

  • "Marc and his team of roofing professionals are top notch and a pleasure to work with. They will go the extra mile to make sure the install is correct and of the best quality and they have the patience and professionalism to work with you for all of your roofing needs. Thank you Reitzel Home Improvement for all you have done for us to install a great and beautiful new roof, gutters, etc., and we look forward to continuing to work with you in the future!!"

    - J.Z.

  • "It was a relief to have a company and people that I trust working on my home. I unfortunately can lose count how many times I have been let down by companies I believed did a god job until I looked closely. Thank you Mark and Crew for being GREAT at what you do and most of all trust worthy. I know you will always do a wonderful job.."

    - K.G.

  • "Very professional company! Arrived when they said they would and got started immediately. Cleaned up everything. Did not require payment until job was completed to our satisfaction. Very happy with the results. Would highly recommend Reitzel Home Improvement."

    - P.W.

  • "Definitely a five star experience! Best investment I have made! Crew was on time, professional, and skilled. New roof, gutters, and trim completed on schedule. Good value and final results look beautiful. I am so happy that I went with this company! They even followed up after to make sure I was satisfied and I didn’t have any issues. Great customer service! I will continue to use this company for home repairs they are definitely the best!"

    - C.D.

  • "I've been using Reitzel for about 15 years for a variety of jobs from roof repairs to full re-roof and re-siding at different properties. Marc has always been professional, timely and reasonable on cost. Very responsive and easy to work with. I've recommended him to a lot of people over the years and still do."

    - J.C.

  • "The workers arrived and started the job to replace my attic fans. Came at 8:15 and were done by 10;15 They aso repaired some of my shingles blown off from wind. They cleaned up any debris. I am totally satisfied with the job done. I recommend this company for any of your roofing needs. t"

    - P.F.

  • "I just received an absolutely thorough installation of a replacement roof system on my home, using quality products and professional installers. From start to finish, and even in follow-up, Reitzel built a roof I can definitely count on. I had two items of concern several days after the work was done, and the staff immediately addressed them both, meeting me at home at a convenient time to demonstrate their commitment to keeping their promises. It all came down to a man keeping his word and standing by his work. I unequivocally recommend Reitzel for their roof installations."

    - M.P.

  • "Got a quote loved the guy taking the quote. He was kind enough to do a thorough inspection on what had to be done and even cleaned some of my gutters while he was up there. The quote was spot on what needed to be replaced on what I was expecting. The quote was atomized and was explained step by step of the process. The repair was done earlier than expected and the repairman was motivated,kind, and took pride into his work. Both gentlemen did and exceptional job!"

    - R.O.

  • "I have been using Reitzel Home improvement for quite some time. One of the few contractors I've found that is 1) RELIABLE 2) HONEST 3)PROFESSIONAL 4) FAIRLY PRICED. My only complaint is that they don't do electrical, plumbing and everything else I need!!!!!! Intend to use them whenever I have something that falls within their wheelhouse!!!"

    - N.H.

  • "This Company replaced a pergola on my deck as well as some rotten deck boards. They power washed and then painted the entire deck and pergola. The gentlemen who did the work showed up on time, were professional and cleaned up after themselves. I highly recommend this Company."

    - F.M.

  • "Responsive and professional. I had a roof inspection and subsequent minor repair completed, and had a ridge vent installed in one area of my roof. Also had window metal trim (brick mold) repaired and 15 windows recaulked. Looks like a top-notch job. Recommended."

    - G.W.

  • "I had a rep from Reitzel come out to provide an estimate for some work. While the rep was here, he took pictures of my house, which was odd given that I was asking for work on the shed. The rep explained that it was in case I wanted to call in for an estimate in the future for additional work on the house. Ok, whatever. After he provided the estimate, high$$, we discussed that he would get back to me with additional options, at a lower price point. A week later.....chirp, chirp.... email sent to remind for the need for additional estimate info to help guide my decisions. Today , I got an email back stating that they would not provide me with the info as I was not planning to do my job within 30 days. Yet, they could not even do the work in the next 30 days. They also stated that they would need to come back out to provide an estimate when I was ready. ---?? Why do you need to come back if you took all those pictures, I mentioned earlier? Poor customer service from my point of view. TP"

    - T.P.

  • "Colin Cook was the repair technician that showed up to repair a few areas on my roof, was on time and ready to go. Very professional, explained what he was going to do, gave me an update midway thru and cleaned up everywhere and probably some areas that were not his responsibility. He gave me a full detail of what he completed and also some helpful homeowner maintenance tips for keeping a sound roof. Very polite and professional. Would use again. No surprise cost."

    - H.U.

  • "I was extremely satisfied with the work and professionalism I received from the Reitzel Home Improvement company. They were very responsive to my roof problem. Migael the roofer was very informative. Explained what he was doing and why. Kept me informed of his progress and answered all my questions in a very professional way. Upon inspection, his work was exactly what I requested. He cleaned up after himself and left the work site better than he found it. Hopefully I’ll not need their services to soon but if I do I’ll ask for Migael."

    - J.P.

  • "Alan and his team of roofers did an excellent work replacing my townhome roof and fixing associates issues, all in one day! They were very courteous, took great care in cleaning up and protecting my property and neighbor's property. Reitzel handled my irate neighbor very well, even though he had no cause to complain. The team was excellent, from the first moment they arrived to when they left after dark, and returned the next day to ensure all was taken care of properly. I would highly recommend them for any roofing issues and replacement."

    - J.W.

  • "The best service I have EVER received. I highly recommend this company and will use again in the future. This was the third time I have used Reitzel Home Improvement and each time has been a total success!"

    - J.N.

  • "After it rained for 2 weeks straight, I called Reitzel Home Improvement to give me an estimate on a leaky roof. We scheduled an appointment and they came out within a few days. It happened to be raining that day too, go figure. The contractor started in the attic and then walked the roof to take photos. They came back inside and had photos and an estimate ready for us to discuss. We paid $100 deposit. They said it may be 2 weeks until we could schedule so I was pleasantly surprised when 3 days later they called and asked if they could get started. The quality of work was great and the crew was professional and very considerate. I would highly recommend."

    - M.G.

  • "I had my roof repaired 2 years ago by someone else and it was still leaking. Reitzel came out and went above my expectations. I had 2 big leaks on the roof and my whole back wall was leaking since the roof was replaced. They stand behind their work and take pride in what they do. Miguel repaired my chimney and then resealed all of my vents before the became a problem at no additional charge. The guys that replaced the wood under the vinyl, re sealed everything that wasn’t done correctly on the installation. They left no mess! Overall I feel relieved knowing I won’t have another problem for years to come!"

    - I.S.

  • "I am a repeat customer of Reitzel and they continue to deliver great service at a great price. They came out the next day to inspect the damages and complete the estimate. They prioritized my repair and had a technician (Miguel) onsite asap to start repairs. Miguel was polite, professional, detailed oriented and did an overall excellent job with the repairs and clean up. The quality of Miguel's work is great and I am very pleased with the repairs."

    - D.(.

  • "Miguel and Nito did a fabulous job completing all of the repairs that I had contracted for-roof repair, air vent replacement, front door molding repair and painting, etc. They were both so professional, highly qualified, and communicated what they were doing. I was so impressed that they showed me the pictures of my roof after repairs were made. No more leaking now! I will definitely use Reitzel again and will recommend this company to others."

    - K.T.

  • "Being a military family we have owned and improved quite a few homes in the years. The majority of our interactions with contractors and home improvement businesses have been difficult and at times disappointing for a variety of reasons. But, working with Reitzel was an absolute pleasure from start to finish! We worked with Reitzel for 3 projects so far-exterior shutters, door replacement, roof/vent repair. Each job was done RIGHT, in a quality and timely fashion with professional workmanship. This company took great care of our family home. What I liked best was the follow through to make sure that we were satisfied with the end result-in my experience, very few companies care seriously whether you are happy with the finished state. Reitzel does. I cannot say enough what a pleasure it was to work with Reitzel! I will definitely go to them for any future projects or repairs with full confidence that the job will be done right to high standards."

    - C.C.

  • "Reitzel has been great to work with. They repaired a leak at my rental property earlier this year without me having to make a trip to the home. When my garage flooded in my new home choosing them was a no brainer. Marc came out quickly on a busy weekend to access the issue and diagnosed the problem and scheduled my appointment within a few days. Miguel completed the repairs and did a phenomenal job. He called before his arrival, showed up on time and was ready to work. He was friendly and very professional. He entertained all of my annoying questions while he was trying to work, which by itself should get him 10 stars. He was very knowledgeable and welcomed my questions. Added bonus he also cleaned the entire work area after he was done which doesn’t always happen with other contractors! He actually swept the entire area with a huge magnet to pick up and nails that fell. Having 3 children at home I really appreciate the thoughtfulness and extra care he put into his work. They always provide before and after pictures of their work so you know what is being done and why. Hiring contractors is nerve recking but I’m totally confident in the service Reitzel provides. Thank you Marc and Miguel! 10 out of 10"

    - N.E.

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