This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
Certifications & Awards
"Not pushy and very responsive%21"
"Customer asked us not to share his/her review."
"Great to work with Steve and Kevin%21 Very professional"
- "Not pushy and very responsive%21"
- "Customer asked us not to share his/her review."
- "Great to work with Steve and Kevin%21 Very professional"
- "Very helpful throughout the process. Even met with my insurance adjuster, and inspector."
- "worked to help us get insurance coverage"
- "Customer asked us not to share his/her review."
"Grateful to have Quality RRC replace the roof on both my rental properties. I live in another state and having people like Dallas/Spencer take care of things for me when i cannot physically do it myself is such a blessing and gave me great peace of mind knowing that people i did not know before are now trusted friends whom i can depend on to do what is best for my properties. I just felt so comfortable with them and also Vickie who oversees the business side of things is so friendly and up to date on everything. Thank You everyone at Quality RRC!!! God Bless!!!"
"They were very professional and did a great job. They cleaned the area around the house and were done in a few days. They worked from sun up to sun down. Very thorough. We would recommend them highly to anyone needing a roof replacement."
"Honestly the best home repair experience my wife and I have ever had in this house. Everything went smooth. The installers did a really good job! It was truly a pleasure!"
- "Grateful to have Quality RRC replace the roof on both my rental properties. I live in another state and having people like Dallas/Spencer take care of things for me when i cannot physically do it myself is such a blessing and gave me great peace of mind knowing that people i did not know before are now trusted friends whom i can depend on to do what is best for my properties. I just felt so comfortable with them and also Vickie who oversees the business side of things is so friendly and up to date on everything. Thank You everyone at Quality RRC!!! God Bless!!!"
- "They were very professional and did a great job. They cleaned the area around the house and were done in a few days. They worked from sun up to sun down. Very thorough. We would recommend them highly to anyone needing a roof replacement."
- "Honestly the best home repair experience my wife and I have ever had in this house. Everything went smooth. The installers did a really good job! It was truly a pleasure!"
- "After some storms damaged our roof in the spring, we called Quality RRC to take a look and give us an estimate. Devin came out and after inspecting the roof, he told us that he was pretty confident our insurance company would give us a new roof rather than do a piecemeal repair. Devin was very professional every step of the way, he made sure that we understood all of our options, he answered all of our questions, and he checked in several times to make sure we knew what steps came next and that we were satisfied. Our roof looks spectacular, and we can rest easy knowing that our home is protected by a new roof of excellent quality. I highly recommend giving these folks a call to see what they can do for you."
- "Absolutely would not recommend this company. We had a tree fall on our house 3 weeks ago and immediately called them to get an estimate on repairs. A week later we never heard back from them, so we called several times and they said "we will be there sometime this week." Two weeks later, they still had not come. I finally had to call and get fussy with the scheduler only to find out we were never on the schedule. I was promised "Monday, Tuesday at the latest" and then later received a call stating it would be Wednesday. Once they finally arrived, we had NO IDEA they were even here. We didn't get a phone call, knock on the door, estimated time, nothing. We only knew they were here because they were making loud noises on our roof. When we went out to see if it was actually them, they asked US what they were doing. This whole thing was already planned and estimated with repairs and costs with the insurance company. It is absolutely ridiculous that they arrived and had already started working without knowing what they were doing. On top of that, they blocked our driveway and had a chord running into a plug on our front porch that again, was not communicated. I cannot believe the level of unprofessional-ism. ** And to add another issue, I was just informed they brought the wrong color shingles so this will not only not be completed today, but they will have to get the right ones and come back another day."
- "Shelby was very helpful in the process, and the roof replacement and gutters were done quickly. The roof looks great."
- "Replaced my roof, did a great job. 10/10 would reccomend."
- "Poor quality of workmanship by unqualified laborers. To many issues to list."
- "The men worked efficiently and neatly. They were very respectful of our property. A job well done."
- "After a recent storm, we had a few more shingles slipping down. We were used to this due to a poor installation when the house was built (we were not here when it was being built, we found out a little over a year later). Quality RRC had been in the neighborhood last year and had done some repairs for us. They were honest, did quality work and when we needed more repairs, I remembered them. (We had agreed on a price for the repairs, but it was a bit more extensive than they originally thought, but they were going to honor the quoted price. I appreciated that, but I insisted we agree on an amount that was more fair because they went above and beyond. So when I needed a roofing company, I remembered them from last summer. Devin Flake came out, did a roof inspection and said he could repair it, but he thought that we had enough damage to warrant a replacement. I explained my concerns about the installation, and he carefully explained everything he saw up there, then asked if I minded if he brought another roof inspector over to look at it. Steve came out a few days later, and he and Devin went over every inch of the roof. They agreed we would most likely get a replacement if we filed a claim with our insurance. We filed the claim, Devin was here to walk the insurance inspector around the roof and point things out, and we were approved. Devin came back out so we could choose the style and color, and we set everything up for installation. The crew came out on a Thursday, arriving early in the morning. They quickly and quietly went about getting everything set up, asked if I had any questions, and then They moved with military precision. More rain was coming in that afternoon, and they finished just in time. The crew chief said he would be back the next morning to finish cleaning up, and sure enough, he was there just after 6 to make sure our property was as clean as when his crew first arrived. My wife and I are beyond thrilled with the installation, and the while experience overall. Every step of the way, Devin took the time to explain what was going on and what to expect next. This was our first time filing an insurance claim and our first time dealing with a major home repair, and we would recommend them to anyone without hesitation. Everyone we worked with was friendly, and we feel so much more comfortable knowing we have a solid, properly installed roof protecting us."
- "I've never had to have a roof replaced, but Shelby and the team at Quality RRC made it easy, painless and fast! Took the lead with insurance and had it approved and the full replacement completed within 2 weeks of getting the inspection done. HIGHLY recommend them for any roofing needs!!"
- "They did a fantastic job on my new roof and at a price that beat other roofers ! They were professional and beat the time estimate to install the new roof by two days . I would use them again and recommend them to all my friends ! Paul R"
- "I never write reviews but had such a great experience with Quality RRC. From day one Devin and Steve were timely, communicative, and most importantly, honest about what needed to be done with our roof after finding out we had storm damage post inspection from a potential buyer. They worked with us through the entire process including helping us file a claim with our insurance company. Once we received our insurance check the roof was completed in a few days! Highly recommend these guys and will definitely use them in the future for any roofing needs!!"
- "They were quick to respond and did a professional job. Chris Lawson is the ultimate salesperson. He was very thorough in his inspection. I will use QRRC again and again."
- "This company not only did an awesome job of the roof repair, but actually listened to my concerns with the corner that gets the most weather. They adjusted the repair and shored up the weak spot with no hesitation. The crew itself showed up on time, were respectfully to the property and left it looking like they haven't even been here. I haven't found one nail laying around! One more thing: The price of wood had gone up between the quote and work day, but they didn't even bring up that fact and honored every thing promised! Use these fine people!"
- "Vicky Barham was very responsive to my needs. All work was done in a professional and workman ship manner. The work was done in a timely fashion and we were well pleased with the services provided."
- "I recommend Quality RRC for your roofing needs. They showed up on time, worked hard and did a good job on the roof."
- "Our home suffered wind damage in May 2020 and Quality RRC roofers were VERY responsive. We decided to go with them for an entire roof replacement and the whole process was painless and smooth. These guys are very professional and it was such a pleasure working with them, particularly Devin Flake and Steve Sutherland! A++ for these guys and their entire team! We received calls promptly, and when it was rainy week after week, they were still able to squeeze us in and finish our roof in a timely fashion. The quality is superb and we are extremely happy with their service. Even the crew is professional and they make sure to clean up and take care of the property before, during and after the project. We highly recommend these guys!"
- "Hands down, the single best experience with home repair. The initial men that surveyed the roof (Russ and Brandon) were prompt, courteous, professional, and were quick to respond to my questions. They were also present when my insurance adjuster was here and assisted in the entire claims process. The booking office kept me completely updated of timelines and expectations. I was given a few items to deal with on my end to ensure everything went smoothly (like taking down pictures, removing valuables that may be near a window in the event a window was broken...things I would have never considered on my own). The supplies were delivered as promised. The crew that did the repair arrived early and started at the promised time. They covered every surrounding area of my property with tarps to catch debris and to protect my landscaping. They took reasonable breaks and worked consistently throughout the day. When it was time to leave, there were several men on cleanup duty, including magnet sweeping my property for nails. The complete job was finished on time in a single day. With the exception of the hammering during the day and the change in color of my shingles, you'd honestly never know there was work done."
- "Quality RRC has been great to work with. Kevin and Steve came out, inspected our roof and quickly got it approved through our home owners insurance. They were so helpful! Today the crew came out and did a fantastic job, cleaned up afterwards. I highly recommend this company - you won't regret it. I will definitely use them in the future when needed!"
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