Pro Roofing & Restoration

Pro Roofing & Restoration

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Pro Roofing & Restoration
102 S Wilson Ave Ste I, Dunn NC, 28334 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
12/30/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
5.0 (76)

Google Reviews

Contractor reviews from customers on Google

  • "The members at Pro Roofing were exceptionally professional. They walked me through the entire process, helping with my insurance claim and put my mind at easy in repair and restoration of the roof. Their prompt communication and service made my only experience with roof repair / replacement without worry. I would recommend their service and would consider them in the future."

    - J.A, Sep 29, 2021

  • "Mike and the whole company far exceeded my expectations and mt expectations were high. They made the whole process so easy and took care of everything. Mike., the project manager, went above and beyond to make everything run smoothly. He even cut down trees to make sure there was no harm to the roof. If I could have given more stars I would give them an A+. The roofing and repairs only took 2 days and everything was amazing. This is the best company and I would recommend them to all my friends and family tenfold"

    - C.W, Aug 29, 2021

  • "Daniel was absolutely phenomenal. Gave full disclosure and guided me and my wife through the entire process. Saved us thousands by working with our insurance carrier. He was extremely flexible and is definitely a expert in the roofing industry. Also it was nice to have someone so personable and was a joy to work with. The Roof was done in less than 8 hours, no damage to my garden and cleanup was amazing. BEST ROOFING COMPANY AND PROJECT MANAGER IN ONSLOW COUNTY HANDS DOWN!"

    - L.M, Aug 25, 2021

See All Google
5.0 (76)

Google Reviews

Contractor reviews from customers on Google

  • "The members at Pro Roofing were exceptionally professional. They walked me through the entire process, helping with my insurance claim and put my mind at easy in repair and restoration of the roof. Their prompt communication and service made my only experience with roof repair / replacement without worry. I would recommend their service and would consider them in the future."

    - J.A.

  • "Mike and the whole company far exceeded my expectations and mt expectations were high. They made the whole process so easy and took care of everything. Mike., the project manager, went above and beyond to make everything run smoothly. He even cut down trees to make sure there was no harm to the roof. If I could have given more stars I would give them an A+. The roofing and repairs only took 2 days and everything was amazing. This is the best company and I would recommend them to all my friends and family tenfold"

    - C.W.

  • "Daniel was absolutely phenomenal. Gave full disclosure and guided me and my wife through the entire process. Saved us thousands by working with our insurance carrier. He was extremely flexible and is definitely a expert in the roofing industry. Also it was nice to have someone so personable and was a joy to work with. The Roof was done in less than 8 hours, no damage to my garden and cleanup was amazing. BEST ROOFING COMPANY AND PROJECT MANAGER IN ONSLOW COUNTY HANDS DOWN!"

    - L.M.

  • "Phil was very professional, kind and considerate. He made sure that the insurance company did as they should. Once I choose my color of shingles, the closest place that had them was New Bern, NC. He drove there to get them for me. The day of installation he was there at the time he said he would be. All the employees that came were very considerate and helpful. They cleaned before they left. Phil even came back the next day to double check. He made sure I was satisfied. He also called me a few weeks later to check on me again and to make sure things were still good and that I was still satisfied. I can truly tell you that I am excited about new roof and I am very satisfied. Phil gets a “10” from me. I will definitely tell people about Pro Roofing. Great job!!"

    - K.F.

  • "BY FAR, THE BEST ROOFING COMPANY ON THE EAST COAST!!!! We had a metal roof installed 15 years ago. Honestly we thought it would last a lifetime but unfortunately it was not installed correctly by the original builder. My husband and I had no idea so unfortunately our roof suffered from it. We had obvious wind and storm damage so we contacted Ricky Baker with Pro Roofing. We were told by several people that he was the best. To back up a few years, we had storm damage and had another local roofing company come in that pretty much took our money and ran. We were hesitant about calling someone else but knew it had to be done and figured with the reputation that Ricky Baker and Pro Roofing seem to have we would give them a chance. Ricky came out and did the assessment on the house. He handled everything for us from the very beginning to the end. We felt at ease throughout the process knowing that our home was in good hands. He even dealt with the insurance adjusters which saved us a lot of headache. He managed to get us a fully covered roof through our insurance company, praise the Lord! We have a 5800 square-foot roof. His team completed this roof in one day. They were very professional. They covered up important items around our house to keep them from getting damaged. They did an excellent job cleaning up after themselves. Ricky put in the extra work it took to guarantee me a storm proof roof and my husband and I will forever be grateful for Ricky and pro roofing. We are 1000% more confident in the structure of our roof. If you are looking for someone to take care of your home like you were their family, look no further. Call Ricky Baker at Pro Roofing. He is an honest, hard working gentlemen and will not let you down!"

    - H.S.

  • "I worked with Kyle on getting my roof repaired through my insurance after a hail storm. He explained to me and was there for each step of the process, which was very helpful. He also sat down with me when talking to my insurance! Great communication. The day of getting the new roof, the team was able to finish in a day and cleaned up."

    - M.S.

  • "Our roofing project was completed this past Saturday. Kyle has been handling everything and has been great to work with! When we noticed the damage after the windstorm the first part of May, we called him and he came and checked it all out. Told us it was definitely worth filing a claim. He helped me call into our insurance and start the claim process. Also came out when the insurance adjuster came, kept me up to date with everything, and has been so easy to talk with. The crew that came out on Saturday were really good, respectful to my home and family, and seemed to have fun with each other while getting the job done. It was amazing to watch them work and even my neighbors have commented on their cheerfulness while working like that. This whole process has gone much smoother than I expected it to be! I'm so thankful!"

    - R.B.

  • "We interviewed three roofing contractors & went with Pro--Roofing + Restoration and we're so glad we did. Terrific customer service from first contact and a good price. Chip was professional, reliable and helpful. The whole process was very quick, and our new roof looks great. We'd recommend them to anyone."

    - J.B.

  • "Pro-Roofing is an excellent team. Kevin walked us through every detail. Home owners insurance fault against our roof needs, Kevin took excellent pictures of our roof needs, and fought for us. Never did he give up on our needs. Once approved, we received our confirmation date for our new roof. June 1, 2021 arrived, roofing team arrived exactly as planned. Pro-Roofing, roofers did and excellent job. Within eight hours our new roof was completed, yard spotless and once again Kevin was on site for final inspection with us. Thank You Pro-Roofing"

    - A.F.

  • "I worked with John Godwin in my area. John was great and provided updates along the process. Neighbors of mine also used him and his team. He made it very easy to work with his team. I had my roof replaced because of storm damage. The roof looks great and makes the house look new! I would recommend using this company and definitely working with John."

    - R.P.

  • "Kevin Tudor is an awesome employee of this company and represents them very well. He is polite, quickly responsive to all communication, and explained the entire process from start to finish in great detail. The only thing I had to do was submit the claim to my insurance company and he did the rest. It was a pleasure to deal with you Kevin!"

    - C.A.

  • "Kyle Karcher from Pro Roofing is the best salesman I have ever done business with. He came through for us in a big way and got us our roof faster than promised. Always kept his word and impeccable communication. I highly recommend Kyle if you have a need for roof repair/replacement. 50 five star reviews on Google don’t lie!"

    - S.R.

  • "Phillip was great, came by today to look at a concern that I had with water leaking in underneath the attic window area. It ended up not being a roofing issue, but more of a window issue. He was very friendly, patient, and gladly answered all of my questions. I like how down to earth and helpful he was, l would definitely recommend and call this company again in the future for my roofing needs."

    - K.R.

  • "The Pro-Roofing crew were so great to work with from start to finish! John Gowan went the extra mile in his efforts with assessment, insurance collaboration, and shingle selection. When my wife was struggling a bit with the final shingle choice (it’s a big decision, for sure), John was patient, bringing all the samples requested and answering all questions with humor and professionalism The pricing was very fair/competitive and the work done is excellent. The crew completed the roof and new skylight installation in half a day, including clean up. We were so pleased with the finished product. Our neighbors have also commented on how good the roof looks and how impressed they were with the installation efficiency. We highly recommend Pro-Roofing!"

    - L.D.

  • "The roof installed on my house is the "stand out" roof of my street! The color and quality of the roof has amassed numerous compliments which attests to the excellent work of this company. John, Phillip, and crew were excellent! They arrived early and finished the roof hours earlier. The yard was clean, and Phillip ensured no nails or debris were in my yard. Consummate professionals, friendly service, and caring attitude. I highly recommend Pro-Roofing + Restoration!!! 5 stars!!"

    - K.L.

  • "The roof of my house was stripped and replaced largely in 1 day. Minor details were finished up the next day. I couldn't believe it go done so quickly. There was a large, experienced crew that worked so hard. I really appreciated Daniel Lee's help with filing the insurance claim. I've never had to do that before so I didn't know where to start. My roof looks great and now I have piece of mind that my house is protected. I checked out the products they used and they are top quality! Both Daniel Lee and Ricky Baker were on site the day of the project to ensure all went well. I'm very pleased with this company. I don't get to say that very often!!"

    - R.F.

  • "Highly recommend Joe Latham and Pro-Roofing + Restoration. The work crews did three roofs for us and repaired/painted the living room wall and ceiling after storm damage. Conscientious, thorough, friendly. Came the day they said they would be here and were very efficient. Our friend referred us to Joe after they did our friend’s roof. We have referred several folks to him, as well. Joe worked well with our insurance company and lessened our headaches and concerns. Good people."

    - E.M.

  • "Easy to work with and a great experience. Kevin and his team came out almost immediately after I reached out because of a hail storm / repair. He walked us through the whole process and completely took care of the insurance side of things. The new roof looks great and was installed in a day by a very professional crew. He personally inspected the roof during and after the installation."

    - S.W.

  • "Pro Roofing and restoration gave us an amazing experience. Kendall made it so easy for us. He came at a time that was convenient for us . He assessed the damage , talked to my insurance company , showed up to meet the inspector once again at a time that was convenient for us . He handled everything ! The hardest part for us what picking a shingle color . During the repair he stayed most of the time and made sure the job was going smoothly , he bought the crew lunch and they finished the job right at the time that Kendall expected . This man knows exactly what he was doing and he does it flawlessly . They also covered all the shrubs around the house and cleaned up so well , that when we went outside when they were done , you would never know we had people tear off an entire roof and install one .the property was left exactly the same as before they came . I am very impressed with Kendall and his employees and I would recommend them to anyone looking for a roofer . In my opinion I could not have gotten better service anywhere !"

    - A

  • "Pro-Roofing helped our church with full shingle replacement and inside ceiling repairs following a wind damage event. Kendell worked with our insurance company throughout the claim process and managed the work on-site exceeding all expectations with regard to professionalism, communication, and ensuring the work was completed with high-quality and in a timely manner. We will definitely contact again for any future roofing needs."

    - J.B.

  • "Great business! Ricky was able to work with our insurance company to make our originally denied whole roof replacement claim approved. We went from an approved $800 repair to a full 14-16,000 roof. On top of that Ricky was extremely nice and honest throughout the whole experience. Thanks again man."

    - N.S.

  • "Rick Baker was awesome! He was courteous, prompt, and above all, the roof looks great! We are so glad we trusted him with our roof replacement. We will be definitely be contacting him for any of our future needs. It was really great to have met someone who does the job right the first time, has awesome communication, and is transparent about pricing. Thanks so much Mr. Baker!"

    - S.L.

  • "Great work and excellent customer service. Kevin checked with us before service making sure we got what we wanted. And from the start to finish made sure we were satisfied. Can't say enough how pleased we are with our roof and their customer service."

    - H.P.

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