This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.
Certifications & Awards
"Great job from start to finish with extensive roof work. Awesome quality control and customer service. Sales rep Brent Y was involved, responsive to ensure that I was satisfied with the results."
"JAEA did both great work and a great job managing everything from start to finish. I credit Ryan F. For this completely. He was excellent from start to finish. He was always responsive, punctual, detail-oriented and went above and beyond to make sure we were taken care of. I would confidently recommend JAEA (and Ryan) and would happily work with them again in the future."
"What a company!! Didn’t think in 2021 there was still good responsive communicative and professional companies left. What a great experience dealing with Frank P. I was kept very informed about the roof work and he’d answer questions before I could ask them. Very happy with my new roof and gutters!! #FrankieFixit"
- "Great job from start to finish with extensive roof work. Awesome quality control and customer service. Sales rep Brent Y was involved, responsive to ensure that I was satisfied with the results."
- "JAEA did both great work and a great job managing everything from start to finish. I credit Ryan F. For this completely. He was excellent from start to finish. He was always responsive, punctual, detail-oriented and went above and beyond to make sure we were taken care of. I would confidently recommend JAEA (and Ryan) and would happily work with them again in the future."
- "What a company!! Didn’t think in 2021 there was still good responsive communicative and professional companies left. What a great experience dealing with Frank P. I was kept very informed about the roof work and he’d answer questions before I could ask them. Very happy with my new roof and gutters!! #FrankieFixit"
- "Stay Away from Company. Had them come out to check my roof. They told me there was damage and I should open an Insurance claim. I tried contacting them to let them know when the Insurance agent was coming out and also to let them know I was still waiting on information they said they were going to provide. Insurance agent came out and checked the roof and there were no signs of any issues. They showed me the pictures of the roof and I could tell there was no damage. I wouldn't trust this company as communication was horrible, they gave us the wrong information, and never followed up."
- "Very good service and quick installation once scheduled."
- "After a hail storm they sent me a letter which I responded to. The person who came out was initially very responsive and did an inspection. He told me to send him some information and he would follow up. I did as requested and never heard back from him. I emailed him two more times with no response. My assumption is that they had better jobs in the area than mine and that’s fine but at least be professional and let me know."
- "Great service, Tom made sure everything was done correctly the entire process went very smoothly the team that did the work was on time and very professional and did my roof in one day, very happy with the service I recommend them to everyone."
- "From start to finish, it's been a pleasure dealing with JA Edwards. I was lucky enough to get Laura S. as the person in charge of my new roof. She is awesome! Always responded to all emails and texts quickly! She always kept me up to date on everything and anything with my project. She is simply awesome! I recommend her to anyone who is looking to get their roofs repaired or replaced. The team that came out the day of installation was on time and professional. They completed my project in less than 12 hours and did a fantastic job cleaning everything up. I have Laura S. helping me replace my parents roof. JA Edwards is extremely happy to have her, and again ask for her directly if your looking for a stress free roof replacement. She goes above and beyond for you!"
- "Jordi was very helpful and resourceful. So far, roof is great."
- "This company replace the roof in 2018 . This year 2021 I notice a leak in the bedroom. I call them and they said that I only had 2 years Workmanship warranty and it expired so they refer me to roofing repairing company .I'm very disappointed. with their workmanship ."
- "***edit- after the below review, JA Edwards sent out another contractor Luke DeNoyer who did an amazing job with getting us back on track and getting our roof done. He was easy to talk to and communicate with, and was night and day from the last contractor. We got it done, and are now are sitting happy with a new roof. Thank you Luke for taking the time to fix the situation!! You were great!! Hired this contractor to help after the hail storm, to get some estimates, as he left his card and info after the storm. He said he would communicate with insurance company etc. Just a heads up, they have you sign a contract right off the bat, don’t show up to appointments, and claim to file paperwork and emails to insurance carrier, which they don’t, and lie about doing so. They also do not return calls in a timely manner or complete tasks in the windows allotted. Buyer beware."
- "JA Edwards did a fantastic job making sure my roof was approved by insurance for a hail storm that occurred in my neighborhood. Harrison Cremata was easy to work with and made sure we were well informed of the process. The roof replacement went smoothly and was completed in just over a day. The roof looks great and we are very happy."
- "Mike Dhingra and Jordi Levinrad did a great job managing the insurance claim process for my roof replacement, and were always available and responsive, from start to finish. My new roof went up quickly, on schedule and looks great."
- "Dylan was my sale person he was great. Thank you!"
- "I worked with Jordi Levinrad to get new gutters installed at my house. I was impressed with the responsiveness and professionalism he and his subcontractor demonstrated. I really like my new gutters!"
- "Jordi over at JAE is absolutely amazing!! He is friendly, responsive, and professional. Working with him is an absolute pleasure. If you need a roof repair, see a leak, or need a consultation before hurricane season - he is the guy to call!!"
- "Dylan Berlingieri came to my home and did a thorough inspection of the roof. He was able to document clearly wind damage which resulted in my insurance company providing funds to replace the roof. They were timely, professional and I would use them again. Thank you Dylan and JA Edwards."
- "ROOFING AND GUTTERS REPLACED. Roofers did a good job. They detached the original gutters when my roof was replaced . JA Edwards sent a Gutter company to replace my gutters. They attached the gutters to the fascia and destroyed the fascia in certain areas. After 3 months of calling the warranty dept, they sent someone to "FIX" the detached gutter in the pool enclosure. And they finally advised that they WOULD DO NOTHING TO REPAIR THE COLLATERAL DAMAGE ON THE FASCIA. Another case of BUYER BEWARE. Warranty has not complied with their contractual agreement."
- "Joe did an amazing job from the beginning of the process to the end. He provided us with great service and care. He was always available to respond my questions and concerns. His team was extremely respectful and hard working. I will highly recommend contact them for your roof needs!"
- "Great company with exemplary customer service. Alex Acevedo is a superstar! He showed such a great interest in taking care of our needs during the roofing process and went way beyond the norm to make sure we were happy. He also did a great job of communicating with us before and during the project.This company is fortunate to have him. Thank you Alex!"
- "Darrell James did a great job from start to finish. Very professional and would highly recommend you ask for him on your roofing needs. He was updating us every step from start to finish. We have had a few properties that had roof replacements. None of the other companies were as Professional and used the highest grade products to make your roof look it’s best. The roofers were very professional as well. JA Edwards has a right to be proud of there staff. 👍👍"
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