Integrity Roofing LLC
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Integrity Roofing LLC

Integrity Roofing LLC
4445 Corporation Ln Ste 251, Virginia Beach VA, 23462 USA
CALL US

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
5/29/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

5.0 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - A.N, | Ivor VA
    Aug 14, 2020

  • - M.P, | Virginia beach VA
    Jul 10, 2020

  • "VERY PROFESSIONAL AND WELL-INFORMED"

    - W.M, | Norfolk VA
    Jul 5, 2020

5.0 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - A.N, | Ivor VA

  • - M.P, | Virginia beach VA

  • "VERY PROFESSIONAL AND WELL-INFORMED"

    - W.M, | Norfolk VA

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Google
4.7 (74)

Google Reviews

Contractor reviews from customers on Google

  • "Tim and his team are awesome, they are responsive and they do what they say they will do and Taylor was great to work with! Great roofing company!"

    - B.L, Oct 27, 2021

  • "The representative was condescending and presumptuous. He asked if a “rich aunt” was going to pay for the roof and demanded that he had to come inside. He was not wearing a mask and had to be asked to put one on. Three other roofing companies have given quotes and never came inside our home. He never walked the roof and after an hour—looking at seams in the ceiling, inside— even though he was told that there is no water-damage in the house— he wanted us to sit through a 45 minute slide presentation. We did not have time for this and asked him to share his estimate, explaining any pertinent information to why a particular product is recommended over another. He refused to provide the estimate face-to-face without us sitting through his sales-pitch. Other companies did not require us to sit through any presentation, and if they had one, they honed in on the slides that were directly related to our project (ex. This type of underlay for these reasons, this vent style because.., replacing or not replacing the existing attic-fan). The conclusion, he would email us the estimate and that the department is backed-log, so it will take some time to get these numbers. It’s fine. After this interaction, we will not be using Integrity Roofing. No one else assumed that we could not pay for the job, took our time for granted, or suggested that we’re disrespecting their roof-knowledge, when we let it be known that we have looked at GAF products and are really only interested in the estimate. Finally, every other roofer—who did walk the roof—said we are approaching the replacement time but are not there yet. This company’s rep, Stephen, told us that we are beyond the life of the roof and needed to replace “yesterday.”"

    - E.L, Oct 9, 2021

  • "This is an excellent company to work with. We will recommend them to everyone. They went over and above what was expected and the people are friendly and professional. They helped us during a stressful time after discovering that our “new roof” (installed prior to our purchasing our house) was not actually a professional install. No more leaks and no more rippling shingles! Finally a true professionally installed roof!"

    - S.M, Sep 30, 2021

See All Google
4.7 (74)

Google Reviews

Contractor reviews from customers on Google

  • "Tim and his team are awesome, they are responsive and they do what they say they will do and Taylor was great to work with! Great roofing company!"

    - B.L.

  • "The representative was condescending and presumptuous. He asked if a “rich aunt” was going to pay for the roof and demanded that he had to come inside. He was not wearing a mask and had to be asked to put one on. Three other roofing companies have given quotes and never came inside our home. He never walked the roof and after an hour—looking at seams in the ceiling, inside— even though he was told that there is no water-damage in the house— he wanted us to sit through a 45 minute slide presentation. We did not have time for this and asked him to share his estimate, explaining any pertinent information to why a particular product is recommended over another. He refused to provide the estimate face-to-face without us sitting through his sales-pitch. Other companies did not require us to sit through any presentation, and if they had one, they honed in on the slides that were directly related to our project (ex. This type of underlay for these reasons, this vent style because.., replacing or not replacing the existing attic-fan). The conclusion, he would email us the estimate and that the department is backed-log, so it will take some time to get these numbers. It’s fine. After this interaction, we will not be using Integrity Roofing. No one else assumed that we could not pay for the job, took our time for granted, or suggested that we’re disrespecting their roof-knowledge, when we let it be known that we have looked at GAF products and are really only interested in the estimate. Finally, every other roofer—who did walk the roof—said we are approaching the replacement time but are not there yet. This company’s rep, Stephen, told us that we are beyond the life of the roof and needed to replace “yesterday.”"

    - E.L.

  • "This is an excellent company to work with. We will recommend them to everyone. They went over and above what was expected and the people are friendly and professional. They helped us during a stressful time after discovering that our “new roof” (installed prior to our purchasing our house) was not actually a professional install. No more leaks and no more rippling shingles! Finally a true professionally installed roof!"

    - S.M.

  • "I called the office and made an appointment with Stephen through Taylor. The call was very prompt and professional; she was able to schedule me for the next week. Stephen came out to do an inspection and we set a date to install our new roof for the next week, LITERALLY! It was so amazing and easy. Stephen through in a new skylight and we volunteered to be a pilot house; we couldn’t wait to share how great our process was."

    - #

  • "It was so nice to speak to a company who explained everything clearly, was quick to schedule, came on time, and did everything they said they would. Our new roof looks great!"

    - V.H.

  • "We are very pleased with the professionalism that the crew provided! We would certainly recommend this company to others!!"

    - M.B.

  • "Stephen was outstanding, thorough and honest. He determined the cause of our leak and the solution. When we need our roof replaced, we’ll be going to Integrity Roofing."

    - W.H.

  • "Integrity roofing was a great experience! They were friendly and respectful and very thorough in inspecting and explaining the issues as well as the process of replacement and all materials. They also were able to schedule the installation the same week and complete it in less than a day, with no damage to our garden. Highly recommended"

    - J.P.

  • "I called a couple different companies and I chose to do business with Integrity. Taylor was courteous and able to set an appointment right away with Stephen. He was very professional and detailed about explaining the process for the roof installation, the materials involved, several options for color and an outstanding warranty. I couldn’t be more pleased. I absolutely recommend this company."

    - M.P.

  • "Everyone involved was very kind and professional. They do great work and we would recommend their services to those who need any roofing repairs, etc. We have no complaints at all."

    - J.G.

  • "Stephen was extremely nice and the price was very reasonable. Their communication is on point and all very friendly. It felt like they actually cared rather than just taking your money, Very pleased with our roof."

    - S.G.

  • "We had a very time sensitive need in order to close on our new home- this company was eager to help and beyond quick and professional- they showed up earlier than we expected and got right to work- we will be using them for sure if any new need arises!! So glad we called them- and Taylor was so kind and made sure we were taken care of!!"

    - M.S.

  • "This company employees were very professional. They worked tirelessly in the dead heat of the summer. They were pricey but well worth it. If you are looking for quality, professionalism, and the job completed on time then Integrity Roofing should be your selection. They also put the cutter covers on as well. The gutters came with the roof. Might I add the office assistant Taylor was on point and concerned about ensuring my experience was worth the money spent and it was. They receive 5 full stars from me"

    - Y.K.

  • "We had Integrity Roof come out for an estimate. The entire visit was very odd. We have no problems with our roof but knew it needed replacing due to age. Salesman insisted on looking all of our ceilings. Why are we looking at a 1st floor ceiling? The roof is 3 levels away. After looking at the 1st floor ceiling and 2nd floor ceiling (no closets), he DID NOT go into the attic and actually look under the roof. You can stand in our attic and very easy access. He wasn't interested. After spending a lot of time figuring our estimate, he came in and stated that he couldn't do it. Said he didn't have connection. Told us that he would send our estimate around Wed. (It was Sat. at the time). It is now Friday and no estimate, no literature, no idea what materials would be used. I informed him that the sooner the better because we would be making our decision by then. He asked who we had out. I told him I wouldn't discuss that but he persisted and asked again. That's not anyone's business. I wanted an estimate. I am smart enough to do my own comparison. I was very frustrated and wasted a lot of time for nothing. I would not trust them to roof my house based on this experience. Never did get an estimate."

    - T.O.

  • "We love our new roof from Integrity Roofing! We highly recommend the great product, communication and craftsmanship they provide"

    - Y.D.

  • "-* Unfortunately I don't have enough time to tell the complete story, but I'll summarize by saying, I was less than impressed, I feel possibly discriminated against and would not recommend this so called premier roofing company to anyone. Side note I did not pay them for a service, and was refused an estimate."

    - J.H.

  • "Mr. Steve Blackwell exhibits strong customer service coupled with integrity and sincerity which is rare in the world of contracting..Moreover, he really cares about customer satisfaction"

    - T.M.

  • "Very pleased with the quality of work from Integrity Roofing. I had a fairly complete job to including replacing roofing panels, the roof itself, fascia/soffits wrap, and gutter replacement. The installers were professional, courteous, and true craftsmen. The materials and workmanship were top notch and a great value for the costs. Highly recommend Integrity Roofing."

    - S.R.

  • "They were quick and the roof and gutters look good. Cant beat the warranty. Would have liked a bit more communication after the roof install. Would give them my recommendation if someone was looking for a new roof."

    - B.S.

  • "Overall pleased with the roof that was installed on our 1,500 sq ft townhouse. My biggest displeasure is that Stephen gave us a sales pitch with the verbal promise that they do not subcontract there roof installs, but this is why I have to deduct 2 stars for the overall experience! Once signing the finance paperwork, they quickly scheduled us in for the install in under 24 hours! On the day of install, a crew in a white non-marked van showed up and I eventually spoke with the foreman from Hernandez Roofing and Remodeling LLC, which left us at odds??!! Quickly called Taylor, who sugar coated the facts "that it's not a subcontractor but rather a company they work with," which obviously angered me even more with her loose interpretation of a subcontractor! A subcontractor (noun) is a business or person that carries out work for a company as part of a larger project. Then there was the issue of the deck boards that were underneath a 20 year old roof, which Stephen verbally promised that they will be replaced upon a full roof tear-off. But once the old shingles were off, the subcontractor was only willing to remove 3 boards and claimed to only have removed boards that are visibly rotten to them, which I found a few more that were visibly unusable just by me looking from the ground up. They initially refused to replace those as well but after enough persistence and pleading with the foreman, they were replaced, no thanks to Taylor or Stephen. The crew from the subcontractor were great, hardworking and only took a lunch break as downtime, on a day that it was 90+ degrees with Virginia humidity. They started at 7am and completed the work by 5:45pm. We are happy with the roof, but for a company that pitches you on transparency and whose name is Integrity, I was not happy to find that that they hid the fact that they will lean on other roofing companies to complete the work, if they have a full schedule planned. I highly recommend Hernandez Roofing and Remodeling LLC for the backbreaking labor and attention to detail that they put on our roof install, but Integrity Roofing LLC should verbally disclose the fact that they partner up with other roofing vendors, during the sales pitch. Had we been informed of this during the sales pitch, it would have been more transparent, then having to figure out who was actually installing our roof. I'm not upset that they use subcontractors, but it's misleading and false for a customer to sign contracts with one company, just to have someone else come in and do the work! Stay informed!"

    - N.I.

  • "Had a great experience with Integrity Roofing, specifically Stephen and Taylor! Both were extremely professional and made sure I was aware of progress and any weather delays. They continually checked in with me and ensured customer satisfaction was a priority! The roofing crew was great and professional! Completed my tear off/install in half a day! If you’re in need of a superb roofing company, Integrity Roofing should be your #1 choice! Thanks again for a job well done!"

    - M.G.

  • "Replacing a roof is one of those necessary but no-fun expenses and I was dreading the cost and the process. After storm damage, I had to bite the bullet and I feel so blessed to have found Tim and Integrity Roofing. They are where quality product, affordable price, and customer care intersect - I wish all of my home projects were this successfully completed. Tim is a joy to work with and his crews were very polite - I was especially impressed how well they cleaned up afterwards. I have a three-story, steep roof so my job was no small feat. 👍👍"

    - R.A.

  • "I would highly recommend Integrity Roofing. They were very prompt and did exceptional work. Once they began work, they discovered the entire roof decking needed to be replaced. The additional 84 boards that were used and work done would have cost me an extra $4000-$8000 had I used another company but because of their price lock guarantee I did not pay anything more than what was quoted. Great experience!"

    - E.E.

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