High Tops Roofing & Construction LLC

High Tops Roofing & Construction LLC

No GAF Verified Reviews

High Tops Roofing & Construction LLC
330 S Lake St, Mundelein IL, 60060 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
5/14/2019
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.3 (11)

Google Reviews

Contractor reviews from customers on Google

  • "Dan came to review some winter damage to our roof and explained the situation clearly. We ended up getting a new roof with some design changes to the soffit in order to prevent future problems. We were very pleased with the work that was done and the team was superb. I would definitely recommend them."

    - J.N, Aug 5, 2021

  • "Hired Hightops roofing to replace a skylight, and to inspect low spots around the skylight. Dan, (the owner) arrived to do the work, but upon inspection, Dan found that half of the plywood on the roof was rotted due to lack of baffles, and in-proper air circulation. Right there on the spot Dan gave me an estimate for tearing off half my roof down to the rafters, installing baffles, new plywood, water shield, felt and shingles. He was very professional explaining what caused the problem and the process to fix it the right way. Since I had a hole in my roof Dan said he could get to my job in a week. But to my surprise, Dan managed to get me into the schedule in just a few days! He was able to fast track the permit, supplies, and his workers very efficiently. His crew showed up on time and got right to work. Greg was the site manager and was a pleasure to work with. He answered all my questions, and throughly explained the process. As the crew was preparing to re-shingle the front part of my roof, they discovered that I had rotted wood there as well. So I made the decision for Dan to tear off the front of my roof down to the rafters and replace all the plywood, add baffles, etc.... just like he did on the back of my roof. Dan had to make an emergency run back to the lumber yard to pick up some more plywood for the front of my roof. Unfortunately, dealing with my emergency, Dan mentioned that he was going to be late for another appointment, but he couldn’t leave his crew sitting idle waiting for more plywood as my roof was open to the elements. Dan prides himself on being on time, upfront, and professional, and I could see it in his face that he didn’t like to tell someone that he was going to be an hour late. But in his line of work, unexpected problems pop up more times that not, and he hopes that people can be understanding of that. In the end Dan, Greg, and his entire crew at Hightops Roofing, did a wonderful job from top to bottom. Everyone was professional, responsive, attentive to detail, explained everything to me, and they did a great job cleaning up all the debris and garbage. I would highly recommend using Hightops Roofing!!"

    - J.R, Apr 18, 2021

  • "First and foremost, it took a while for Dan to accept the request to assess the roof to a home we intended to purchase as part of the inspection which I made clear when booking the appointment. Moving forward, the roof repair would be scheduled for completion prior to our closing in a month either by the sellers or ourselves. Dan confirmed a 10:30am appointment. It took a lot to coordinate all parties involved to be present at the inspection which I made clear to him: the seller's real estate agent, our agent, the sellers, and us. This morning at 10:35am, my husband called Dan and left a voicemail to find out his ETA. No answer, and no call back. I then called and left a voicemail to find out his ETA at 10:38am, asking to be called back. At 10:45am, I receive a text from Dan indicating he's running late and had to complete plywood replacement order on a roof being 45 minutes to 1 hour away. I thought to myself, "How does this concern me?" A good way to justify would have been texting an apology, and being held up by another job. I texted back, "Thanks, cancel!" "Very unprofessional." I called the company number on the Google listing to ask if this was normal protocol. The number linked directly to Dan because when my call was picked up, I asked, "Is this Dan?" He said, "Yes." I said, "Is this normal protocol to be late, but then when you have scheduled an appointment, you indicate being 45 minutes to an hour away? He said no, and that he was tied up. An apology from the get go would have gone a better direction. Not justification via text, but a response with a phone call. (See photo of text)."

    - S.G, Apr 16, 2021

See All Google
4.3 (11)

Google Reviews

Contractor reviews from customers on Google

  • "Dan came to review some winter damage to our roof and explained the situation clearly. We ended up getting a new roof with some design changes to the soffit in order to prevent future problems. We were very pleased with the work that was done and the team was superb. I would definitely recommend them."

    - J.N.

  • "Hired Hightops roofing to replace a skylight, and to inspect low spots around the skylight. Dan, (the owner) arrived to do the work, but upon inspection, Dan found that half of the plywood on the roof was rotted due to lack of baffles, and in-proper air circulation. Right there on the spot Dan gave me an estimate for tearing off half my roof down to the rafters, installing baffles, new plywood, water shield, felt and shingles. He was very professional explaining what caused the problem and the process to fix it the right way. Since I had a hole in my roof Dan said he could get to my job in a week. But to my surprise, Dan managed to get me into the schedule in just a few days! He was able to fast track the permit, supplies, and his workers very efficiently. His crew showed up on time and got right to work. Greg was the site manager and was a pleasure to work with. He answered all my questions, and throughly explained the process. As the crew was preparing to re-shingle the front part of my roof, they discovered that I had rotted wood there as well. So I made the decision for Dan to tear off the front of my roof down to the rafters and replace all the plywood, add baffles, etc.... just like he did on the back of my roof. Dan had to make an emergency run back to the lumber yard to pick up some more plywood for the front of my roof. Unfortunately, dealing with my emergency, Dan mentioned that he was going to be late for another appointment, but he couldn’t leave his crew sitting idle waiting for more plywood as my roof was open to the elements. Dan prides himself on being on time, upfront, and professional, and I could see it in his face that he didn’t like to tell someone that he was going to be an hour late. But in his line of work, unexpected problems pop up more times that not, and he hopes that people can be understanding of that. In the end Dan, Greg, and his entire crew at Hightops Roofing, did a wonderful job from top to bottom. Everyone was professional, responsive, attentive to detail, explained everything to me, and they did a great job cleaning up all the debris and garbage. I would highly recommend using Hightops Roofing!!"

    - J.R.

  • "First and foremost, it took a while for Dan to accept the request to assess the roof to a home we intended to purchase as part of the inspection which I made clear when booking the appointment. Moving forward, the roof repair would be scheduled for completion prior to our closing in a month either by the sellers or ourselves. Dan confirmed a 10:30am appointment. It took a lot to coordinate all parties involved to be present at the inspection which I made clear to him: the seller's real estate agent, our agent, the sellers, and us. This morning at 10:35am, my husband called Dan and left a voicemail to find out his ETA. No answer, and no call back. I then called and left a voicemail to find out his ETA at 10:38am, asking to be called back. At 10:45am, I receive a text from Dan indicating he's running late and had to complete plywood replacement order on a roof being 45 minutes to 1 hour away. I thought to myself, "How does this concern me?" A good way to justify would have been texting an apology, and being held up by another job. I texted back, "Thanks, cancel!" "Very unprofessional." I called the company number on the Google listing to ask if this was normal protocol. The number linked directly to Dan because when my call was picked up, I asked, "Is this Dan?" He said, "Yes." I said, "Is this normal protocol to be late, but then when you have scheduled an appointment, you indicate being 45 minutes to an hour away? He said no, and that he was tied up. An apology from the get go would have gone a better direction. Not justification via text, but a response with a phone call. (See photo of text)."

    - S.G.

  • "Very professional. Gave me a free estimate and came on time"

    - F.A.

  • "I called and he was very professional, Dan scheduled me right away and gave me a free estimate. Would recommend to anyone."

    - L.L.

  • "Honestly such a good business. I called Dan to do a roof replacement and he answered me RIGHT away and was so kind! He scheduled me right away and showed up on time and I had no issues and LOVED what he did. Very kind man, kind business, 100% recommend to EVERYONE! He was also very professional. I recommend this kind, amazing, AWESOME business."

    - M

  • - G.R.

  • "Dan Finnegan / High Tops Roofing / his excellent roofing crew did a great job on our commercial property. AA+"

    - S.P.

  • "I had a leaky ceiling when it rained! I was worried I was looking at some major repairs. After two other roofing companies gave me the run around, Dan at high tops answered and was at my house within the hour. He inspected my roof and realized my repair would be basic. He came prepared with material to seal the leak and problem was solved! I appreciate his honesty and not trying to sell me more than I needed! It’s been a few weeks of rain and no more leak! Highly recommended."

    - T

  • "Dan, owner, performs all estimates. He is highly knowledgeable in roofing and all related issues, having career-long experience in roofing and inspections. He has engineered innovative solutions to roofing design issues, from air-flow and ventilation problems, improper skylight installs and finding and solving the various ways water issues are created. He shares his industry experience with his customers as well as provides options for solutions. He is a small business and values the opportunity to serve his community."

    - J.D.

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