Gilstrap Roofing, Inc. has been serving Greenville, Spartanburg, Anderson, Laurens, and Upstate South Carolina longer than any other roofing contractor accredited by the Better Business Bureau. Spanning four generations, the Gilstrap family holds the same values today as we did back in 1935.
"I needed a new roof installed and other services due to some wind and hail damage so I wanted a company that could perform all the work needed. I was given the name Gilstrap Roofing as a company that could do this. I was completely satisfied with all the contractors this company has in the network. Everyone worked well with me and the jobs were completed in a very timely manner. I am one happy customer and I would highly recommend this company for all your Roofing issues. Thank you Gilstrap Roofing and the entire team!"
"I was very pleased with Gilstrap Roofing. They quoted me a fair price and did a great install. Erik Martin was so easy to work with. He communicated with me through the entire process and was always kind and courteous dealing with all my questions. Highly recommend this company."
"We needed to have our 7-year old roof replaced due to hail damage…not something we had on the radar for home improvements, so we were very grateful to have Gilstrap Roofing walk us through the process. The salesman was present for the roof inspection (even the first two the insurance representatives no-showed), and helped answer all our questions regarding the insurance claims process, even responding after hours quickly. The team that worked on our roof was timely and made clean up easy for us. It came at just the right time as well…we had torrential rains for several days after it was finished. It puts me at ease now knowing the job was done right!"
- "I needed a new roof installed and other services due to some wind and hail damage so I wanted a company that could perform all the work needed. I was given the name Gilstrap Roofing as a company that could do this. I was completely satisfied with all the contractors this company has in the network. Everyone worked well with me and the jobs were completed in a very timely manner. I am one happy customer and I would highly recommend this company for all your Roofing issues. Thank you Gilstrap Roofing and the entire team!"
- "I was very pleased with Gilstrap Roofing. They quoted me a fair price and did a great install. Erik Martin was so easy to work with. He communicated with me through the entire process and was always kind and courteous dealing with all my questions. Highly recommend this company."
- "We needed to have our 7-year old roof replaced due to hail damage…not something we had on the radar for home improvements, so we were very grateful to have Gilstrap Roofing walk us through the process. The salesman was present for the roof inspection (even the first two the insurance representatives no-showed), and helped answer all our questions regarding the insurance claims process, even responding after hours quickly. The team that worked on our roof was timely and made clean up easy for us. It came at just the right time as well…we had torrential rains for several days after it was finished. It puts me at ease now knowing the job was done right!"
- "Loved working with this company. They took care of everything for me from start to finish. I am extremely busy and was able to do everything by phone. I didn't even have to take time out of my schedule to meet with anyone. Erik worked with my insurance company, to set up a time, so that he could be there for the insurance inspection and made everything so easy for me. My roof is beautiful and I would definitely recommend this company."
- "Contacted Brian Gilstrap after reading some entries in Neighborhood app and reading reviews in Google. I was aware that we needed some shingles repaired and the 3 person crew assigned were very thorough. They made an effort to find the replacement shingles to match the 14 yr old shingles on roof as closely as possible, they added some flashing on front porch roof, they inspected the roof for any other issues, including the condition of the boots around vent pipes where they touched up the sealant around them, and removed an old satellite dish and made sure the area under where the dish had been was repaired appropriately. They (Marcos, Marco and 3rd roofer) made sure everything that needed to be done was done the right way. Their thoroughness impressed me and I was grateful for their efforts."
- "I had a leak in my bathroom and called them (after several people suggesting them) back in October 2020. They were responsive and fast. The man came and looked and said I needed a roof maintenance. He did it quickly and the price was lower than I was anticipating. This year in July (2021), I noticed the same place was leaking again in the same place after we had a couple of days of pretty severe storms and rain. Someone came out again to look and took pictures and said they would speak with management and let me know what they could do. The next day, I was contacted by email (Jessica), and also I was called by Tasha Gilstrap and they are going to repair the roof free of charge. I was also told that if anything else happened, to call them and let them know. The customer service is amazing. I would give them more than 5 stars if I could. It’s rare to find quality customer service these days, but Gilstrap Roofing is top of the line! Thank you so much Gilstrap Roofing! I will recommend you to anyone that needs roofing services, and will definitely use you all in the future!"
- "Came within a couple days, started and finished as promised, and did good work. Pleasant workers."
- "We highly recommend Gilstrap Roofing, Inc. They are so helpful from the quote to the finished product. The crew was efficient, professional, and kept everything tidy throughout the entire process. We were very impressed with how they cleaned up after removing the original roof. They even sent someone back the next day to inspect and sweep for nails. We could not be happier with the final product. Overall, an excellent experience with Gilstrap Roofing!"
- "Gilstrap Roofing did a great job on our roof. Erik at Gilstrap Roofing was quick to come to our home for a roof inspection and estimate for replacing our roof. Once we had the estimate, the roof was installed and completed the following week. The crew installing the roof was very nice and cleaned up well. Erik came by to check on the installation and clean up to be sure that it went well. We are very satisfied with Erik's customer service and his quick response to any questions that we had before, during, and after the roof was installed."
- "Gilstrap was prompt about getting out to inspect my roof and then they were able to repair it right then in about 20 minutes. They took the time to show me what was wrong and then how they fixed it."
- "Gilstrap Roofing was amazing to work with. They worked with our insurance company to get our roof replaced. Dan was very professional and was prompt. He came out and looked at the damage and then began paperwork with the insurance. Dan also came out to meet with the adjusters. After the paperwork was final, the roof was started in two days. The insulation was a whole roof and was scheduled for 2 days. Dan's crew worked to replace our roof in a day. The crew was very professional and hard working. One area of our roof had to be reconstructed so that water does not stand after a rain storm. This was added relief to us as the homeowners. Dan came several times to bring the crew materials and check on them. He also checked on them and provided what they needed to continue a long day of work. Gilstrap Roofing is very supportive of their employees. Our neighbor even commented on the professionalism of the contractors to the crew members. The crew protected my flowers and moved items that could have been damaged when the shingles were removed. They cleaned up after the completion of the job (old shingles removed, nails picked up and trash cleaned up). They replaced everything that they had moved. We had nothing to do after the roof. This was very nice. It is so nice to step back and look at our new roof. We are totally satisfied with our roof and the professional staff at Gilstrap Roofing. If you are in the need of a roof, we highly recommend Gilstrap Roofing. Give Dan a call."
- "Gilstrap did a great job they were very reasonable and professional. Cleaned up after themselves yea. I would recommend them highly."
- "I called several companies and Gilstrap was the only one who responded and did what they said they would do. They were very professional and timely and did an amazing job. I will only use them moving forward and I highly recommend them to anyone"
- "My 5 year old roof began leaking after a recent heavy rain/wind event. The original installer was unavailable so I did a web search. I read some reviews for 4 & 5 star companies but there were few to view. I made a few calls. (One company told me to contact the installer.) I left a message on the Gilstrap company website and they contacted me the next day. Brian was helpful and said they could also accommodate the the little extra work I needed. Chuck came a few days later.. We discussed the situation and I showed him the leak site in my bedroom. He began investigating the roof, found the problem quickly and snapped a picture to show me It was an installer issue that could be easily fixed, I gave the ok to proceed. Chuck finished the repair and the bit of extra service the roof needed within an hour. The total cost was very reasonable and I was happy to pay it! Chuck was also fun to chat with, a pleasant guy. I won't hesitate to call Gilstrap Roofing for future needs. And the company is local, a plus to me. Edit on 03/22/2021. Gilstrap sent a subcontractor on 02/18 to inspect a repeat leak (the second time!). "JJ" took pictures, said he would reseal the vent and replace some shingles, but I never heard/saw him working on the roof thereafter. I have no idea if his repair was actually performed. I'm watching the ceiling stains carefully to see any additions and I will call again if necessary. I worry because the leak is over the bathroom fan area with associated electricity."
- "For a few years they have patched my roof with no issues. Finally decided to get entire roof replaced. It look wonderful. They were done in one day."
- "Great roofing company! Professional and courteous, the roofer worked extremely hard to get the job done right, and explained everything along the way. Fair price, great quality."
- "They were absolutely wonderful. Very quick to respond. As soon as we realized that there was roof damage, they were able to come out at our leisure to meet our adjuster and within a week had us on the schedule to replace our roof. Roof was completed in a day. Zero complaints and it looks really nice."
- "Used Gilstrap Roofing to replace roof that is approx 15 years old and has storm damage. Two story home with basement so its very high and steep. They also subcontracted some fascia repair and gutter replacement. Prompt & professional to quote the job. Very detailed with work to be done and easy to understand. Old roof had hail damage and needed replacement. Work was done all in one day and into the night by a crew of very hard workers. Cleanup could be improved but some to be expected. All in all it looks great and they've been responsive and helpful throughout."
- "I was so pleased and happy with the help and service provided by Gilstrap roofing! Their contractor, Chase, was amazing and so professional! As a first time homeowner I was lost as to what to do when my roof showed a leak but this company took great care of me and I will be using them for any future roofing needs!"
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
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