Galaxy Builders Inc

Galaxy Builders Inc

Galaxy Builders Inc
6684 Columbia Park Dr S Ste 6, Jacksonville FL, 32258 USA

Overview

About Us

Galaxy Builders Inc. is a GAF certified roofing and general contractor that specializes in residential and commercial roofing, window and door replacement, bathroom and kitchen remodeling, and new construction.

At-A-Glance
Member Since:
4/9/2015
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.8 (15)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Johns FL
    May 24, 2019

  • "Customer asked us not to share his/her review."

    - X.X, | Jacksonville FL
    Apr 11, 2019

  • "Customer asked us not to share his/her review."

    - X.X, | Jacksonville FL
    Feb 7, 2019

4.8 (15)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Saint Johns FL

  • "Customer asked us not to share his/her review."

    - X.X, | Jacksonville FL

  • "Customer asked us not to share his/her review."

    - X.X, | Jacksonville FL

  • - L.M, | Jacksonville FL

  • "SUPERIOR PROFESSIONALS%3B STARTED AND COMPLETED THE THE ROOF WITH CONFIDENCE."

    - S.O, | Jacksonville FL

  • "EXCELLECT CONTRACTOR"

    - B.B, | Saint Augustine FL

  • "VERY PROFESSIONAL & COURTEOUS"

    - R.N, | Jacksonville FL

  • "VERY KNOWLEDGEABLE, EXPLAINED"

    - F.R, | Orange Park FL

  • "PROFESSIONAL & KNOWLEDGEABLE CONTRACTOR"

    - J.N, | Jacksonville FL

  • - P.G, | Jacksonville FL

  • "Customer asked us not to share his/her review."

    - X.X, | Middleburg FL

  • "Customer asked us not to share his/her review."

    - X.X, | Jacksonville FL

  • "Was very respectful and made the process easier."

    - C.B, | Jacksonville FL

  • - M.F, | Jacksonville FL

  • "The Sales person explained the process well and the crew was very fast and did a terrific job."

    - M.T, | Saint Johns FL

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Google
4.8 (85)

Google Reviews

Contractor reviews from customers on Google

  • "Very professional and very prompt. We had a roof replaced. Mike did a terrific job working with us through the insurance claim and the whole process was quite easy."

    - D.M, May 4, 2021

  • "Being a northerner living in the south, I feel like it's difficult to find a good, professional company to help with my new house. After attempting to get two other roofers out - one that never responded and one that set a date, but then no call/no showed - Galaxy Builders was a breath of fresh air! Very professional and courteous, and with my homeowner's insurance on the line, they came out less than 24 hours after my call. Chris is wonderful - courteous, personable, and overall very professional. Highly recommend! I'll definitely use them again for future home needs. Thanks Barbara and Chris!"

    - K.H, Apr 28, 2021

  • "We called to have an estimate for work done on our wall and window. Mike R. came to the house on March 30, checked it out and said that estimate would be sent over by the end of the week or beginning of the next. 2 weeks later now still nothing. My wife and I have both called and were told he was in meetings and would return our call for the estimate when he got out. That never happened. Poor customer service and unprofessional. If asked by others for contractors my suggestions will include NOT Galaxy Builders. Even if they couldn't do the job or it would have been a delay at the very least you would expect a reply. 1 star only because 0 stars not an option."

    - A.S, Apr 13, 2021

See All Google
4.8 (85)

Google Reviews

Contractor reviews from customers on Google

  • "Very professional and very prompt. We had a roof replaced. Mike did a terrific job working with us through the insurance claim and the whole process was quite easy."

    - D.M.

  • "Being a northerner living in the south, I feel like it's difficult to find a good, professional company to help with my new house. After attempting to get two other roofers out - one that never responded and one that set a date, but then no call/no showed - Galaxy Builders was a breath of fresh air! Very professional and courteous, and with my homeowner's insurance on the line, they came out less than 24 hours after my call. Chris is wonderful - courteous, personable, and overall very professional. Highly recommend! I'll definitely use them again for future home needs. Thanks Barbara and Chris!"

    - K.H.

  • "We called to have an estimate for work done on our wall and window. Mike R. came to the house on March 30, checked it out and said that estimate would be sent over by the end of the week or beginning of the next. 2 weeks later now still nothing. My wife and I have both called and were told he was in meetings and would return our call for the estimate when he got out. That never happened. Poor customer service and unprofessional. If asked by others for contractors my suggestions will include NOT Galaxy Builders. Even if they couldn't do the job or it would have been a delay at the very least you would expect a reply. 1 star only because 0 stars not an option."

    - A.S.

  • "I’m located in California and I stepped in to help my elderly mother in Jacksonville, after she called a different roofing company for a quote, but was tricked into immediately entering into a contract, after which they became unresponsive (they now appear to be out of business). We picked Galaxy based on their length of time in business, their excellent online reviews and their BBB rating. Our experience of working with Chris Addison was great. He was professional, honest, knowledgeable and responsive, without pressuring us. I feel he went above and beyond to arrange for zoom meetings and joint calls with us, to enable me to stay involved through the entire project. We are happy with the new roof and highly recommend Galaxy Builders."

    - G.P.

  • "Galaxy Builders were professional and provided great communication. Mike, the owner, was friendly and knowledgable. The only thing that I didn't like was the quote being outside of my budget."

    - J.B.

  • "Had an issue with our home owners insurance telling us we needed to fix a patio roof that really did not need to be fixed. Mike had our best interest at heart and was very quick and responsive to notify our insurance company that our roof was in good standing. Saved us a lot of time and unnecessary money to be spent. First roofing company that did not try to get over on us. Very professional."

    - S.S.

  • "What a great experience with Mike and his crew! They replaced my roof and gutters and I couldn’t be happier! They were very responsive and extremely professional! My roof was done quickly and is now energy efficient and I’ll even get a federal tax credit!! Their on site job photo cam sent me pictures as they were working so I could see the process! I highly recommend Galaxy Builders!"

    - C.S.

  • "It was pleasure working with Galaxy Builders . Mike Roof kept me informed from the beginning to the end. They did a great job. The crew showed up and showed out. They got the job done. Thank you ."

    - A.S.

  • "Galaxy Builders is a top notch company and did a great job replacing my roof. They offer the best quality products and an experienced crew to get the job done quickly and up to code! Mike and his team are great to work with and give great customer service! Give them a call!"

    - M.R.

  • "Mike was truly exceptional. His assistance and follow up during this process was above and beyond. His can do attitude was tried and true. He was prepared in the beginning and came through in the end."

    - L

  • "Our windows were delayed due to Covid-19 supply chain issues but the quality of product, install, and overall engagement made up for it. I highly recommend Galaxy. Their team was in my house for about 2 days with my kid and wife and I felt very safe. They did an amazing job with our 33 windows including some tough challenges with the brick setup."

    - C.C.

  • "I highly recommend this company if you need a new roof or any other services. The project consultant Chris Addison was very professional and always on time, I would like to thank him for the great job that he performed and the patience that he had with my case. Luba"

    - I

  • "I hired Galaxy to do the work that was beyond my own abilities. They removed the very old roof and replaced any rotten wood, installed the roof and added a beautiful skylight to the kitchen which brightens up the entire house. There have been 3 issues with the windows they installed but the problems came from the manufacturer, not Galaxy. Mike Rooff has been very reactive to the issues and has fixed/replaced any defective windows. I would strongly recommend working with Mike and the entire Galaxy Builders crew."

    - S.M.

  • "Mike and his crew did a great job installing an outdoor roof at our business. The job was done in a timely professional manner . I would recommend this business to anyone who needs services in their field."

    - K.O.

  • "I had my master bathroom remodeled. Mike, Nick and crew did a great job. We love our new barhroom."

    - F.C.

  • "I’m located in California and I stepped in to help my elderly mother in Jacksonville, after she called a different roofing company for a quote, but was tricked into immediately entering into a contract, after which they became unresponsive (they now appear to be out of business). We picked Galaxy based on their length of time in business and their excellent online reviews and BBB rating. Our experience of working with Chris Addison was great. He was professional, honest, knowledgeable and responsive, without pressuring us. I feel he went above and beyond to arrange for zoom meetings and joint calls with us, to enable me to stay involved through the entire project. We are happy with the new roof and highly recommend Galaxy Builders."

    - G.P.

  • "About a month ago, I noticed a water mark on the ceiling of my old house. After researching websites and businesses in person, I decided to have a representative from Galaxy Builders come to my home for inspection and estimate. After accepting the estimate, two weeks was spent in getting permits and approval through the historical society. The following week, my roof was gutted and replaced with alterations from the old roof that would prevent standing water from happening on the new flat roof. The process seemed complicated to me in that coordination between the materials arriving, dumpster arriving, staff and supervisors arriving, and dumpster leaving, all was completed on-time and with courtesy, cleanliness, and completeness of the job in the specified time. I will use them again if and when needed in the future. Thank you all for taking such great care of my 100+ year old home."

    - N.O.

  • "Mike was very easy to get ahold of throughout the entire process whether it be phone call, email, or text message. He and his crews met the timelines and kept me updated through each step of the process. The quality of work also met our high expectations. Mike was very nice to work with and we would do business with him again as well as refer our friends."

    - D.D.

  • "Galaxy Builders has now done 2 jobs for us. We had all our windows replaced and French Doors installed in 2019 and most recently (2020) they did our guest bath remodel. They are a fantastic company to work with! We met Mike Rooff first when we installed the windows/door. He was very informative and not pushy which is definitely right up my ally. I think what I appreciate most about them is their communication and they show up (on time!) Mike would always get back to us by the end of the day if we had a question about anything. We always knew what was happening and when it would be happening. The quality of work on the Windows/Door absolutely met my expectations. The bathroom was a different process, but the quality was still top notch. There was a lot more back and forth for decisions and timing, but again their communication is better than any company I've worked with. I want to give high praise to their new Project Manager, Nick, as well. His attention to detail on the bathroom really helped me feel confident we would be 100% satisfied with the finished project and we were!! Thank you Galaxy!! Excited to start our next project :)"

    - M.L.

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