Four Seasons Kanga Roof

Four Seasons Kanga Roof

Four Seasons Kanga Roof
44039 N Groesbeck Hwy, Clinton Township MI, 48036 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
4/4/2013
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - J.M, | Fair Haven MI
    May 25, 2013

5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - J.M, | Fair Haven MI

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Google
4.8 (219)

Google Reviews

Contractor reviews from customers on Google

  • "From my experience, Kangaroof is the best in the business. This is the 2nd roof I had them install, the first being my old house. The whole process, from the quoting, to the installation, to the final inspection is conducted with utmost professionalism. Cleanup after the job was excellent. I would definitely recommend them to anyone."

    - R.B, Nov 21, 2021

  • "From my experience, Kangaroof is the best in the business. This is the 2nd roof I had them install, the first being my old house. The whole process, from the quoting, to the installation, to the final inspection is conducted with utmost professionalism. Cleanup after the job was excellent. I would definitely recommend them to anyone."

    - R.B, Nov 21, 2021

  • "They were responsive and accommodating through the whole scheduling and repair process. Making sure I got on the schedule asap and keeping me informed about the process along the way! Would highly recommend to anyone needing a new roof or any repairs!!!"

    - J.D, Nov 3, 2021

See All Google
4.8 (219)

Google Reviews

Contractor reviews from customers on Google

  • "From my experience, Kangaroof is the best in the business. This is the 2nd roof I had them install, the first being my old house. The whole process, from the quoting, to the installation, to the final inspection is conducted with utmost professionalism. Cleanup after the job was excellent. I would definitely recommend them to anyone."

    - R.B.

  • "From my experience, Kangaroof is the best in the business. This is the 2nd roof I had them install, the first being my old house. The whole process, from the quoting, to the installation, to the final inspection is conducted with utmost professionalism. Cleanup after the job was excellent. I would definitely recommend them to anyone."

    - R.B.

  • "They were responsive and accommodating through the whole scheduling and repair process. Making sure I got on the schedule asap and keeping me informed about the process along the way! Would highly recommend to anyone needing a new roof or any repairs!!!"

    - J.D.

  • "They were responsive and accommodating through the whole scheduling and repair process. Making sure I got on the schedule asap and keeping me informed about the process along the way! Would highly recommend to anyone needing a new roof or any repairs!!!"

    - J.D.

  • "The representative did a phenomenal job. We just decided there were other resources that better fit our overall needs at the time. There's no doubt I believe the company does great work."

    - A.H.

  • "The representative did a phenomenal job. We just decided there were other resources that better fit our overall needs at the time. There's no doubt I believe the company does great work."

    - A.H.

  • "Reached out to Kanga Roof about new siding and roof for a commercial building. Alec Fell, my assigned sales rep, came right out with samples, colors, and recommendations for the job. His knowledge along with the rest of the Kanga Roof team was amazing. They worked within my budget and timeline for the project. Alec, Matt and the installers were very professional, friendly, and did a wonderful job on my project. I am very happy with the outcome.I would recommend anyone looking for their services to give them a call. I will definitely be using Kanga Roof for future projects."

    - P.C.

  • "Reached out to Kanga Roof about new siding and roof for a commercial building. Alec Fell, my assigned sales rep, came right out with samples, colors, and recommendations for the job. His knowledge along with the rest of the Kanga Roof team was amazing. They worked within my budget and timeline for the project. Alec, Matt and the installers were very professional, friendly, and did a wonderful job on my project. I am very happy with the outcome.I would recommend anyone looking for their services to give them a call. I will definitely be using Kanga Roof for future projects."

    - P.C.

  • "HORRIFIC CLIENT EXPERIENCE - Please Read In It's Entirety First and foremost, I consider myself a very reasonable person and patient as well. I'm willing to give a company the benefit of the doubt if there are scheduling issues or if minor mistakes were made - we are all human after all. HOWEVER, rudeness and a refusal to address problems (problems that were caused by Kanga Roof) is UNACCEPTABLE. In this case, Kanga Roof came out to fix a bay window roof that had a leak. The leak was causing some minor staining and drywall corruption. After the work was completed, Kanga Roof assured me the bay window roof was now secure and would not allow any further water intrusion. Lo and behold, as soon as it started raining water began actually leaking through the ceiling and MAJOR DAMAGE occurred to the ceiling and adjoining walls. I called Kanga Roof and told them of the urgent issue and how it had gotten significantly worse and real damage was now occurring to my property post their "repairs". They said they would have someone reach out to me to schedule a return visit to re-inspect what had gone wrong....24 hours later, I still had not received a phone call. I called again and stressed that the "repairs" they had performed and were paid to do were causing serious damage and that someone really needed to come out ASAP. Here is what I was told - they are very welcome to pull the call records if they like to substantiate: "We are just so busy right now"... I can understand that you might be busy...I really can. In a normal scenario, I would be patient and wait till it was my turn to be scheduled. But in this case, when it was YOUR REPAIRS that have caused an issue to become drastically worse and real damage is now occurring to my property due to those repairs, I don't think it's unreasonable to expect a little more urgency. I told them they had to the end of the day to call me back so we could figure something out. 5 hours later....STILL NO CALL! Is this how you treat customers? Would the owner and partners of the company condone this? Every time I called, I was treated like a nuisance. Whoever took my call kept saying "okay, okay, okay" in rapid succession in attempt to get me off the line. In effect, I have paid for you to ruin my ceiling and walls and treat me with utter disdain. Will someone please call me back and at least attempt to right a wrong?? I would be willing to revise this review if someone would please reach out to me and treat me with an ounce of respect and correct the issue they have created."

    - C.M.

  • "Had Kanga Sales Rep out for a roofing quote. VERY thorough with high level of professionalism. Pricing is higher compared to others. We haven't decided on which company to use for our project yet."

    - A.M.

  • "Mason from Kangaroof showed up on time with a text message in advance. Upon inspecting my roof, which is about 11 years old, he showed me the tiny source of the leak. He advised me that they could repair it, but it really only needed a bit of Calk. He instructed me on how and where to best apply the calk and what kind. I appreciate his honesty and not trying to "Sell" me. He also educated me that our roof was actually not the correct material for its low pitch and if they did it, Kangaroof would use a different material and process. I would consider using them in the future just based on this short visit."

    - L.K.

  • "Our initial time with the company went well. Since the consultation, it gradually became a challenging experience. From the install through 2 years later. During install, the workers used our property like a garbage can- drink & food trash scattered front and back. They used our landscaping for a work bench damaging our box woods. We have had 3 leak issues with no resolve (hoping for a solution on leak 3). We had indoor damage after leak two and no one responded to me when asking for repair or direction. We have replaced stairway carpeting and had to refinish our banister. I tried to pay our final balance and no one responded to my calls so I waited to be contacted and then paid immediately. All the gentlemen are very polite- but it is surface professionalism. From the trash, to the landscaping to trying to pay, to the roof and indoor damage- zero response or remedy- except paying the final bill. I would not recommend this company. The 2 stars are to give credit for the staff seemingly like kind people."

    - M.F.

  • "Our initial time with the company went well. Since the consultation, it gradually became a challenging experience. From the install through 2 years later. During install, the workers used our property like a garbage can- drink & food trash scattered front and back. They used our landscaping for a work bench damaging our box woods. We have had 3 leak issues with no resolve (hoping for a solution on leak 3). We had indoor damage after leak two and no one responded to me when asking for repair or direction. We have replaced stairway carpeting and had to refinish our banister. I tried to pay our final balance and no one responded to my calls so I waited to be contacted and then paid immediately. All the gentlemen are very polite- but it is surface professionalism. From the trash, to the landscaping to trying pay, to the roof and indoor damage- zero response or remedy- except paying the final bill. I would not recommend this company. The 2 stars are to give credit for the staff seemingly like kind people."

    - M.F.

  • "Everyone at Four Seasons Kanga Roof was very professional and easy to talk to. They listened to our concerns and answered any questions we had. Pete DuBois, who inspected our 2 houses, was very cordial, explained all that was involved, and didn't pressure us to buy anything. The crews that worked on the houses were very considerate and friendly. They cleaned up exceptionally well after they were done. Our project manager, Jeff Wolfe, kept us informed from beginning to end of the project. He was on site several times to check on the work being done. He then came back at the end of the project to make sure we were completely satisfied. Thank You Four Seasons Kanga Roof for a job well done."

    - J.J.

  • "Don't really know if two stars is accurate. They canceled my appointment for an estimate because of rain which I thought was odd for a company that works outside. Went with a different roofer. Probably not a big deal for them but they lost my 42 square roof and 293' of gutter job. About 20k."

    - D.B.

  • "We were so pleased with Alex from Four Seasons Kangaroof Roofing Company. He was prompt, professional, and spent a great deal of time evaluating our roofing issues. He made sure we understood what would be needed to complete our repair....he even got up on the roof in the rain and showed us photos he took of the problems. Awesome experience, thank you Alex!! We will be going with your company for all of our roofing needs!! Great job!"

    - G.B.

  • "Mason inspected my roof. He was great, explained his findings. I greatly appreciated his honest recommendation!! Great customer service! Mason was awesome!"

    - E

  • "Dr. Vince Mitchell Alec and his crews were very professional, courteous, and did everything possible to complete a job with a great result while allowing us to operate our office with little to no inconvenience to our patients. Thanks to all at Kangaroof. Recommend to anyone."

    - T.M.

  • "The work has not been done yet, but so far Pete was exceptional. With calling 8 different companies, he was the only one that said part of the work ight be covered by insurance. This saved me a lot of money. I am very grateful of his knowledge and kindness. I really would like to wait to rate everything once the job is completed, but this system won't let me."

    - S.P.

  • "This was the best experience I've had with a service company! I originally called them for a chimney repair. I asked about doing a whole roof repair and after Alex broke everything down for me, I felt great with the price and the whole process. They scheduled me much faster than I thought and finished the work in one day! Jeff was great to work with too, he even helped me move a chair into my house. I have already referred one friend to them and will refer them to anyone with roofing needs."

    - M.M.

  • "Jason answered all questions and pointed out things we should know. Very knowledgeable! Did a thorough job for us."

    - C.S.

  • "Excellent company. This is the second time I’ve used them, first for metal roof install then install of snow guards. Both times I had great customer service, competitive pricing, and didn’t have to clean up after them! The crew is respectful, engaging and extremely well trained. I recommend Four Seasons Kanga-Roof to anyone needing repair or replacement of a roof. I plan to use the company for siding in the future."

    - S.D.

  • "Mason is awesome! He is so good at answering all of our questions and follows up with us quickly."

    - R.F.

  • "Very professional and accommodating. Pete explained everything to me and gave me several options for my repair. Will definitely use them when it's time to replace my roof."

    - L.B.

  • "I should start by saying that I have only had the initial estimate and temporary repair. I was very satisfied with Alex and Jason. Alex had shown up first, at the time his office said that he would, and was courteous and wore PPE correctly the entire time we were interacting. Alex explained to me that since I was filing an insurance claim (we had wind damage) that he would contact our insurance on our behalf to make sure the insurance company will give us a reasonable and accurate cost-of-repair. Jason came a few minutes later and was able to get up on our steep roof, assess the damage, and make a temporary repair to stop the water from leaking into our house AT NO COST TO US! I was very satisfied with Four Seasons Kanga Roof so far and would recommend them to folks in the area."

    - J.M.

  • "My experience with Four Seasons Kanga Roof was excellent! When I called with a concern about my roof, the staff was extremely welcoming and informative. They took the time to understand my concern and walked me through the whole process of roof repair from start to finish. When it came time for them to come out, I was given a reminder of the appointment time and provided more background information on the roofing specialist who would be coming out. My specialist, Mason, was extremely professional and thorough. He made sure I understood what the issue was and all of the options available to me. I would strongly recommend Four Seasons Kanga Roof for your roofing needs!"

    - C.W.

  • "Very good quality workmanship and quick to get the job done. Needed new roof installed quickly, they had it done in 2 days, they started 3 days after hired. Afterwards they were very good about picking up any nail/screws and any garbage. Very clean and professional and great at explaining what was needed and what they would do to fix my problem."

    - A

  • "I paid $50 for them to come take a look at a roof leak, but they sent a sales person. Told me it would be $2500-2700 to repair because he wasn’t able to narrow down the leak area enough without an attic. He said I needed a new roof and quoted 9-12k. My roof is low pitch and very basic but maybe they use high quality materials. Kanga acted very professionally and I don’t doubt they do good work based on some other reviews. I found another company on HomeAdvisor who did not charge a service fee and sent an actual project manager with roofing experience. He went up, came down, wrote me up a quote for $1,200 and said he didn’t need an attic to find the soft wood spots. He said I had 30 year shingles with close to 10 years life left and I should not be considering a new roof yet. They also warrantied their repair for 4 years. They were booked up for two weeks but the next day finishes a job early and squeezed me in another day later. Took them a little over 3 hours, they showed me the before, during and after photos of their work and away they went."

    - A.D.

  • "Dave and Four Seasons Kanga Roof did an excellent job. Our roof had leaks and they repaired them quickly and at a very reasonable price. The work was excellent. Would definitely call them for any additional work."

    - J.D.

  • "After doing some research I decided to call Kanga Roof to do a quick roof inspection. I had originally planned just to add some insulation to my attic before winter. I had a feeling it was lacking. I am SO glad I called. They were quick to respond and send someone out. Alex came out and did a thorough inspection of not only the outside of the roof, but the attic as well. He was extremely professional and did a fantastic job. What he found was a absolute nightmare. My last roofing company did a sub par job and my roof deck was basically rotting away. Alex was able to give me a good price for a new roof right on the spot. My project manager Joe did a great job in supervising and explaining everything they were doing. The crew that came out was very friendly, professional, and hard working and 24 hours later I had a new high quality roof on my house that I am very pleased with. I'm also very impressed with the level of customer service. After the roof was complete they sent a second person out to double check the clean up and make sure it was perfect, and then another person came out to inspect the roof again. In addition, I was able to email Bill Jr at any time with any questions or concerns that I had and he was quick to address them. I would highly recommend Kanga Roof and I plan to use them again for my detached garage."

    - L.B.

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