Feazel Roofing Co
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Feazel Roofing Co

Feazel Roofing Co
128 Towerview Ct, Cary NC, 27513 USA
CALL US

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
1/23/2019
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.5 (27)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WE HAVE NEVER BEEN MORE PLEASED WITH A"

    - J.W, | Youngsville NC
    Apr 12, 2021

  • "VERY PROFESSIONAL & WORKED WITH US"

    - W.S, | Rolesville NC
    Sep 23, 2020

  • "Started strong but ended very weak."

    - Y.K, | Raleigh NC
    Sep 23, 2020

4.5 (27)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "WE HAVE NEVER BEEN MORE PLEASED WITH A"

    - J.W, | Youngsville NC

  • "VERY PROFESSIONAL & WORKED WITH US"

    - W.S, | Rolesville NC

  • "Started strong but ended very weak."

    - Y.K, | Raleigh NC

  • "A most excellent installation crew"

    - R.M, | Raleigh NC

  • "Customer asked us not to share his/her review."

    - X.X, | Wake Forest NC

  • "Did a very good job."

    - J.F, | Creedmoor NC

  • "Salesperson was essential"

    - B.B, | raleigh NC

  • "Customer asked us not to share his/her review."

    - X.X, | Raleigh NC

  • "Great Company and Shingle Product"

    - S.H, | Holly Springs NC

  • - S.D, | Raleigh NC

  • - D.C, | Wake Forest NC

  • "I trust Feazal"

    - W.C, | Apex NC

  • "Customer asked us not to share his/her review."

    - X.X, | Cary NC

  • "FRAZEL DID A GREAT JOB"

    - R.B, | Raleigh NC

  • - D.K, | Apex NC

  • - L.F, | Raleigh NC

  • "Professionalism%2C Punctuality%2C Quality%2C Responsiveness"

    - J.S, | Durham NC

  • - L.A, | Pittsboro NC

  • - R.T, | Garner NC

  • "Customer asked us not to share his/her review."

    - X.X, | Wendell NC

  • - G.S, | Rolesville NC

  • "Customer asked us not to share his/her review."

    - X.X, | Raleigh NC

  • "Customer asked us not to share his/her review."

    - X.X, | Raleigh NC

  • "Customer asked us not to share his/her review."

    - X.X, | Wake Forest NC

  • - J.W, | Durham NC

  • "More Attention to Detail"

    - D.D, | Zebulon NC

  • "Feazel Acct. Receivable Mgr Keith Patterson"

    - J.C, | Raleigh NC

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Google
4.7 (357)

Google Reviews

Contractor reviews from customers on Google

  • "Quality work, prompt communication, and easy paperwork. This sums up our experience with Feazel Roofing. After a terrible hailstorm damaged our shingled roof, our metal porch roof, and gutters, we searched for a local, trusted company and settled on Feazel. We were not disappointed. I think the quality and installation of our shingles, metal roof and gutters are better than the original builders work (our house is only 3 years old). Everyone we dealt with from Ryan Rodriguez in Sales, to Amber Terry in the Production Office, to our Project Manger, Dustin Johnson, was professional, courteous, and prompt with all communications and scheduling. Overall, we had a great experience with Feazel Roofing and are recommending them to our neighbors, family, and friends."

    - M.S, Nov 12, 2021

  • "I could not have hoped for better experience working with Feazel Roofing. I had them do full asphalt shingle roof replacement with some portion changed to metal roof. Tim Squire came and inspected the damage, communicated with the insurance company. Tim did everything in timely manner to set the project in motion. Matthew Lambert was the project manager and kept me up to date with the schedule. He also went an extra mile to work around my travel schedule and with special metal roof installation. Best part was, I could communicate with the team over text messages, and they responded promptly. Amber Terry kept me apprised of the billing and completion items. This was very smooth and professional work. I recommend Feazel Roofing, and ask for Tim, Matthew and Amber to be your team."

    - V.K, Nov 11, 2021

  • "Dustin's crew did a great job - worked very efficiently and thoroughly cleaned up site upon completion. Dustin has been in constant communication throughout the job ensure I was informed of what was going on. Very satisfied from the initial inspection by Clint all the way to the completion of job by Dustin's crew. Highly recommended"

    - S.S, Nov 6, 2021

See All Google
4.7 (357)

Google Reviews

Contractor reviews from customers on Google

  • "Quality work, prompt communication, and easy paperwork. This sums up our experience with Feazel Roofing. After a terrible hailstorm damaged our shingled roof, our metal porch roof, and gutters, we searched for a local, trusted company and settled on Feazel. We were not disappointed. I think the quality and installation of our shingles, metal roof and gutters are better than the original builders work (our house is only 3 years old). Everyone we dealt with from Ryan Rodriguez in Sales, to Amber Terry in the Production Office, to our Project Manger, Dustin Johnson, was professional, courteous, and prompt with all communications and scheduling. Overall, we had a great experience with Feazel Roofing and are recommending them to our neighbors, family, and friends."

    - M.S.

  • "I could not have hoped for better experience working with Feazel Roofing. I had them do full asphalt shingle roof replacement with some portion changed to metal roof. Tim Squire came and inspected the damage, communicated with the insurance company. Tim did everything in timely manner to set the project in motion. Matthew Lambert was the project manager and kept me up to date with the schedule. He also went an extra mile to work around my travel schedule and with special metal roof installation. Best part was, I could communicate with the team over text messages, and they responded promptly. Amber Terry kept me apprised of the billing and completion items. This was very smooth and professional work. I recommend Feazel Roofing, and ask for Tim, Matthew and Amber to be your team."

    - V.K.

  • "Dustin's crew did a great job - worked very efficiently and thoroughly cleaned up site upon completion. Dustin has been in constant communication throughout the job ensure I was informed of what was going on. Very satisfied from the initial inspection by Clint all the way to the completion of job by Dustin's crew. Highly recommended"

    - S.S.

  • "Feazel handled everything from the very beginning, making the whole process incredibly easy. Shout out to Jonathan for explaining all the details and getting everything scheduled; and Dustin for making sure everything went smoothly and keeping me informed. 10 out of 10, I would recommend to anyone in need of a new roof."

    - G.F.

  • "Feazel is a highly professional and well-managed company. That assessment is evident in the conduct of its representatives. Clint was especially helpful in getting a reasonable reappraisal from my insurance company. Joshua also was helpful as the re-roofing was underway. There were some delays along the way, but most were understandable. The crew did a great job. I especially was impressed by the overall quality of the work -- including a cleanup process that was uncommonly thorough. As I write this, I am waiting for Clint to arrive for an appointment to bid on a window replacement. Repeat business is probably the best testimony one can give for any enterprise."

    - D.C.

  • "What a great experience we had with Feazel. We were in great hands with Cody and Amber from the start of the project. My hats off to the guys on the installation crew, they were hard working and their attention to detail was second to none. If you need a new roof you need to give these guys a call."

    - T.H.

  • "Our roof looks amazing & completed in just one day! The crew was professional, friendly & efficient. Stefan Wolfe was beyond helpful & very personable from start to finish! The project manager Dustin Johnson was wonderful as well! Great experience overall!"

    - R.P.

  • "WOW! Daniel Brown & Alexi Velez helped us out tremendously with our roofing issues/repairs and we simply cannot find enough words to express how amazing they are, along with the entire Feazel team! What you need to know about them: They are GREAT at COMMUNICATION, demonstrate the follow-through you expect, beyond professional, fast, courteous, educational, hands-on, timely...need we say more?! If you are seeking repair work and want to rest easy and trust who you contact, do yourself a HUGE FAVOR and just reach out to Feazel and ask for Daniel & Alexi!! Thank you again for everything!!!"

    - S.E.

  • "I had a great experience with Feazel Roofing. After a recent hail storm damage, another company checked my roof and told me there was no damage. A few months later, Ryan from Feazel contacted me offering a free inspection. I decided to take that second opinion, and I am glad that I did. Scott from Feazel found considerable damage to the roof, and showed me pictures. My insurance company assessed and approved insurance payment. Scott was very helpful to explain the whole process. Feazel readily accepted the compensation my insurance company approved even though they provided upgraded material. My roof had additional complication because of rooftop solar panels, which needed to be removed first and reinstalled after the roofing work. Jeannie from Feazel was very prompt and efficient to schedule the work coordinating with the solar panel company. They were flexible about dates and rescheduled once on my request. The workers who came for the installation work did a great job even though rain interrupted their work and they had to come another day to complete the work. They cleaned up the place after the completion of the work. Feazel is also very accommodating about the final payment, as they are willing to wait until I get the money from my insurance company. I am very satisfied with their work, and I highly recommend them to others."

    - S.G.

  • "I am extremely satisfied with Feazel roofing company. The team is highly professional and easy to communicate with. Clint was quick in response and have started the process with insurance company quickly with little to no effort from my side. Amber helped us easily to schedule the project and Dustin our project manager was very nice he and his team arrived on time and completed the task on time. Dustin came over couple times to check progress and also came next dat to ensure work site was cleaned properly. Roofing team was also very nice they took utmost care of plants and things around property. they bring lot of tarps to cover your house during demo phase even my vegetable garden next to my house was secured they were thorough in clean up. Highly recommend them."

    - D.B.

  • "The Feazel Roofing team was extremely professional. They came on time, finished in a day and a half, and cleaned up completely. They responded to any questions I had immediately and courteously. I would highly recommend them!"

    - L.C.

  • "Very pleased with the quality and look of our roof. Andrew worked on initiating the process. Juliana communicated the project date and important details to us. Jordan was the project manager who stayed in touch regarding the project as well. All 3 made the process seamless and stress free. Andrew helped us chose the color and we couldn't be more pleased! Very happy with our roof."

    - C.A.

  • "Great experience! Prompt and communicative. Adam did a great job of answering all our questions in a timely manner before the project started. Jordan communicated during the project. Julianna afterwards. The roofers were friendly and cleaned thoroughly (important, because we have small children) after each day. We're pretty pleased with the roof and the entire process. Would highly recommend (and have recommended)."

    - S.G.

  • "We had weather damage done to our roof and Cody Organ from Feazel helped to make our Insurance claim easy! We are very very happy with the job that Feazel Roofing has done placing our new roof. From the beginning to end, it was a pleasure to deal with this company. Field Supervisor, Cody Organ, and Project Manager, Dustin Johnson are top notch professionals and were knowledgable, friendly, positive and helpful throughout the whole project. Also Kudos to the labor team, who were very professional, and hard working folks! Together this Team got the work done in a timely and skilled manner. We highly recommend this company for your roofing needs! Total positive vibes and a positive experience all the way through!"

    - M.W.

  • "Everyone that I encountered at this company was kind, personable, and responsive from the sales rep, Johnathan, the crew member, Andreas, the crew chief, Gustavo, the project manager, Charlie and the production manager, Mitchell. Even my initial contact with Juliana, the production assistant, and subsequent communication with the office regarding scheduling and follow-up occurred without ANY problems. Although my insurance company Allstate required many hoops before the meager payout, Johnathan worked extremely hard to provide the multiple pictures and information requested. He even helped me out at the completion of the project to save me a little money, considering that we paid for the bulk of the renovation out of pocket. Charlie, the project manager, was responsive to my concerns. The initial finished product did not meet my expectations, and he sent a team to redo the entire front of the house. Three months later, I discovered another area of the roof that I felt was not up to par. This time, I reached out to the production manager, Mitchell. Within a few days, Charlie sent someone over to address the issue. Andreas, the gentleman sent, worked very, very hard on my area of concern. Additionally, Gustavo, Andreas’ direct supervisor, Charlie, and Mitchell came to ensure that the work was completed to my satisfaction. I now have a beautiful new roof. However, the roof is not the reason this company earned a five-star rating from me. They earned a five-star rating because they truly stand behind their goal of the customer’s “complete” satisfaction."

    - P.B.

  • "We had a tree fall and hit our house. The first company that came out said they were 5 weeks out just to start TALKING about the project. A friend referred me to Feazel and I'm so glad he did. Matt Lambert was our first point of contact and he was super responsive. He made us feel like our project was a priority. With the rain and weather, he helped us get a new roof on the house as soon as possible. Matt also dealt with our insurance and I'm glad he was in our corner because the insurance was giving everyone a hard time about the project, with no reason to be doing so. Matt called them, explained everything and got them in line. My project manager Dustin Johnson was also super responsive and very personable. We had a complex project as the tree had broken the roof truss as well as mangled the roof. Dustin and his team, removed the roof, repaired the truss and replaced the roof in one day! They also cut in new ridge vents and coordinated the gutter, soffit and fascia replacement that needed to be done. All of the scheduling and coordination of payment was also handled very well. From start to finish Feazel was awesome and I would recommend them to anyone needing a roofing project of any scope to be completed."

    - P.M.

  • "From the inspection to the installation, these folks were great. Clint was my inspector, he was professional and pleasant. He got my quote over to me super fast.Juliana was a lovely scheduler. Dustin Johnson was my project manager and he and his team were FAST! They cleaned up everything. My roof looks fantastic and I already have neighbors complementing me on the new look. I highly recommend Feazal Roofing."

    - L.B.

  • "There are not enough good things to say about Feazel Roofing. I started off with working with Matthew Lambert - Field Supervisor. He came out that day and inspected my roof. By the end of the business day, we had already gotten my insurance to cover the roof and he had worked out all of the details with my insurance agent. He was professional, kind, very knowledgeable and incredibly easy to work with. I knew that I had made the right decision in choosing Feazel because of him. The Project Manager that I worked with, Dustin Johnson, 100% cemented that fact. I can't say enough good things about Dustin. He kept me up to date on any scheduling changes prior to the installation. On the day of installation, he communicated very well on what was going on in the process and made sure that I was 100% satisfied with the quality of work. Which I was - the roof looks impeccable. I've received several compliments already. Feazel has a very high standard of quality. Now, after the roof was installed, I ran into an issue where my shed lost power. I contacted Dustin and he was over that afternoon. He climbed ladders and searched all in the shed to make sure that it wasn't something that his crew hit by mistake and he came inside and checked the breaker. Even though Dustin likely knew (which he was correct on) that the issue was not from the roof install, he still called and scheduled a third party electrician to come out and perform diagnosis just to be sure. The electrician was scheduled for 2 days later and each day, Dustin checked in with me to make sure that we were on the same page. He is a very good person, so very patient with me, I hope that everyone gets a chance to work with him. It is very easy to get walked all over with companies. Dustin could have written this off knowing it wasn't his team and left me to deal with it. But he didn't do that. He went above and beyond for me and I'm so grateful for that and for him."

    - K.M.

  • "Roof replacement process from insurance approval to get the job done was seamless. I shopped around among several roofers from seasonal PO Box companies to professional companies and decided to go with Feazel Inc. Reason is they are not one roofer one truck company who can disappear quicker than I know. Their warranty is unmatched lifetime parts and labor with 10 year transferable. Work was done neat and quietly. Couple of days later I noticed a gap around a vent in attic. They came and fixed it next day. During this entire time Clint, Dustin and Jeannie were great in getting the roof replaced with awesome GAF shingles to my satisfaction. If you need a new roof get a quote from Feazel Inc. and compare it with others."

    - T.K.

  • "I had storm damage to my roof and contacted Feazel Roofing for their help. They were very responsive and professional, specifically Clint who inspected the roof and clarified the work throughout the process. The insurance claim process can be involved but Clint and others, such as Juli in the office, made things easy. This was done primarily through good communication, being professional, sticking to the schedule, and preparation tips prior to the work to be done. The final roof looks great and I highly recommend."

    - J.S.

  • "Had a great experience with Feazel this past summer. Andrew Davis the sales consultant got things started with my insurance co. And got the ball rolling. Dustin Johnson the project mgr kept me up to date on things and made sure things were done right. The crew did a great job and cleaned up as they went and Jeannette and Kaitlyn in the office took care of the paperwork and payments."

    - D.S.

  • "Feazel replaced our shingles and we are satisfied with the work that was done. The dates were communicated well and everything finished on timely manner and good quality shingles were used. The project manager Jordan kept us informed and kept clear line of communication. Feazel worked worked with insurance company for us and made the whole process easy. It would be worth mentioning that communication from our sales rep could have been better. There were few things that were targeted but insurance company did not cover those, so Feazel did not work on it; this should have been communicated and discussed with us. There were some damages to plants, Feazel was nice enough to provide credit for those. Overall I recommend this company."

    - P.S.

  • "Feazel did an amazing job with the removal of my old roof and installation of a new one. This company is very professional, neat, and timely. There on going communication with the customer is also above average. I would definitely refer them to anyone that is looking to have their roof replaced."

    - L.P.

  • "Highly recommend Feazel for your roofing needs. We had a leak inside and after contacting Ryan Rodriguez, everything was handled quickly and was so easy. Ryan handled the inspection, coordinating with our insurance company, and everything else from start to finish. We are very pleased with our new roof and would happily recommend to anyone considering their services!"

    - T.P.

  • "A gentleman stopped by and even though I told him that I had a roofer contracted, h left a card. My insurance company turned down the other vendor's costs and I called Feazel. Cory was on a roof when he called. I had all the paper work and roof inspection results from my insurance company and Coy matched the price with a superior tile and a lifetime warranty. Julianna then contacted me and informed me of the next steps and a schedule was set. Everything went smoothly, on time delivery of materials and the completion of the roof in one day thanks to great weather and a very early start by the crew. Dustin was the P M and he followed every step of the roofing process and was there or my every question with the right answers. Julianna again followed with a phone call to explain the process with the final and sent an email explaining the process. I was very fortunate that the first gentleman left the card, the company website had reviews of their work listed with complaints and resolutions to help me judge whether or not to trust them with the job, and to have a team of Cory, Dustin and Juliana to see the project through to completion. Dustin and Julianna made it especially clear that this is a lifetime relationship and they are great partners. They should be recognized and rewarded for their dedication to outstanding customer service."

    - J.D.

  • "We had an excellent experience with Feazel Roofing. From beginning to end everyone we came in contact made it very comfortable. Their employees Clint Humphreys, Dustin Johnson and Jillian Fallon did a fantastic job of putting all the details together. The workers were very professional and very hard workers. I was very impressed with the excellent cleanup. I highly recommend this company!!!"

    - K.T.

  • "Feazel was very thorough from starting till end. My sales guy Clint kept me updated about the process and made it easy. Juliana , project assistant and Mitchell the production manager were super communicators, checking with me back and forth. I am very satisfied with the work and would recommend Feazel to anyone who is looking for Roof repair/replace."

    - T.C.

  • "Feazel really helped us with our insurance company, which made the process of getting a new roof much easier. The communication was good, and we were updated along each step of the way. They were reliable, and came when they said they would come. I would highly recommend Feazel if you want a professional company with excellent customer service!"

    - C.W.

  • "I highly recommend this company for roof installation and repair; I needed to have a roof replaced a few months ago, and they were wonderful to work with; not only did they do quality work, but they were professional, and customer service was exceptional! I specifically worked with Matthew Lambert, who was very transparent during the process; he thoroughly explained to me his plans for roof repair, including the length of time and cost. He was also very personable--in fact, talking to him was like talking to a close friend. Again, this is the place to contact for your roofing needs!"

    - S.H.

  • "Feazel has been nothing but professional and responsive throughout the entire process. When a hail storm came through our neighborhood, there were a lot of storm chasers coming through from out of town, and out of state. I called Feazel because I knew they had a strong presence here in the Apex/Cary area before the storm, and I wanted a company that would be here after the storm chasers left. From the initial inspection to installation to the follow up after the installation, Feazel has been great to work with. I highly recommend Feazel, our estimator Lamont Barber, and Mitchell Morgan our Project Manager, they've been great. Highly recommend."

    - T.A.

  • "We decided to get our roof inspected due to a hail storm that caused damage to some of my neighbor's home. Scott Anderson (Field Supervision) did the initial inspection and got the ball rolling with our insurance company to get our roof replaced due to their findings. Scott is very nice to work with, he's knowledgeable about this industry and he explained the entire process very clearly to my husband and I. We are 1st time home owners, so we wanted to make sure we got this right. Jordan Schreiber (Project Manager) and the crew did an amazing job replacing our roof. The crew is extremely hard working, punctual, experienced and friendly. They left our property completely spotless. Incredible! The project took approx 3 days to complete and everything ran smoothly. Jordan called every night to report the status of the job and next steps. He's friendly and he answered all the questions/concerns we had. Again just really professional and easy to work with. We would highly definitely recommend Feazel for anything roof related. The customer service and staff is outstanding!"

    - B.P.

  • "Anyone looking for a good roofing company for a roof replacement I recommend Feazel Roofing!!! On a scale of 1-10 they might be an 11. The entire Feazel team is second to none. All were very professional and very knowledgeable. I met Dominik first. He did my appraisal. He was extremely professional. Never having a roof replaced before I had a lot of questions. He explained everything about the project in great detail using terms I could understand. He also explained the procedure by which my insurance company would process my claim. So when I contacted the insurance company I knew what to expect so there were no surprises. Next up was Jordan. He was the project manager the day of the replacement. Jordan thoroughly explained in detail everything that was going to happen that day. He checked up on his guys a couple times throughout the day and even came back a couple days later to make sure that I was happy with the their work. The workers took great care to keep my property clean and undamaged while the work was being done. They cleaned up after themselves throughout the day even going as far as raking up the leaves on my lawn. I thought that was really nice. Last but not least I got introduced to Jeanie. Jeanie works at the home office. She was very nice on the phone. She too was very helpful answering billing questions. Jeanie moved very quickly to get my billing processed through my insurance company. Together these folks represent a great company. And to top it all off their prices are affordable. So if you need a roof be sure to contact Feazel for an estimate. You will not be disappointed."

    - R.K.

  • "Feazel was great to work with from start to finish. Dominik, the appraiser, worked with us to get our damage assessed and covered by our homeowners insurance and explained the process thoroughly. Any question or concern I had, he got me an answer. Jordan, the project manager, checked in with us every day to ensure we were happy with the progress and to keep us informed of the project length, when it would start, what was left, etc. The work crew, they were amazing. Absolute professionals. If you are having roof issues of any kind, you owe it to yourself to call Feazel. I have been a homeowner for 14 years and have never had any significant repair issues to deal with. I have been lucky in that regard. When faced with significant damage to my roof, I was dreading dealing with it. We have all heard horror stories. This was as easy as a phone call. And less than a month later, my roof is brand spanking new. Thanks guys, keep up the great work."

    - S.R.

  • "I just had my roof replaced using Feazel Roofing. They did a fantastic job. I was very impressed with how organized they were. Connor initiated the process and was awesome. Jordan was in charge of overseeing the job and crew. He was on top of everything and did a great job. It was very well handled and everything went as they had said. I would highly recommend this company. My roof looks really great!!!"

    - V.W.

  • "Start to finish a wonderful experience. Ryan Rodriguez was excellent in sales and customer support. He worked with my insurance company to make the proper case for coverage and followed the job through all stages to make sure I was satisfied. Jordan Schreiber was an outstanding project manager who made sure I was comfortable while work was being done, including keeping me well informed of progress and scheduling changes due to weather. Highly recommend."

    - O.P.

  • "Our experience was fantastic- no only did they complete the entire roof in one day, which was great, but the CLEAN UP was outstanding. I have a 2yr old and was super worried about all the nails and little debris all around the yard. There is not a single nail or trash item left! They cleaned up absolutely every scrap. I’d highly recommend them for any future needs. Thank you to Dustin Johnson, our PM and thank you Andy Davis for coordinating the insurance details with us!! Great job all around."

    - J.D.

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