Dupont Roofing and Restoration

Dupont Roofing and Restoration

No GAF Verified Reviews

Dupont Roofing and Restoration
2410 N Causeway Blvd, Mandeville LA, 70471 USA

Overview

About Us

DuPont Roofing & Restoration is a construction company specializing in roofing, interior repairs, and exterior repairs caused by storm damage. We are locally owned and operated in South Louisiana by a team of specialists with 35 years of experience.

At-A-Glance
Member Since:
9/29/2021
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (13)

Google Reviews

Contractor reviews from customers on Google

  • "They send a BLANK contract for my ELDERLY SENIOR parents to sign. The blank contract was told to them Not to worry by the salesperson, that it was based on the ACV value. That they would not pay more than insurance had given them. She signed a contract on the 7th of Oct. On the 8th they sent a bill that no one could explain that was at least $2k over the amount. We called salesman said don't worry must be an error. We called called office and texted finally got thru to someone in the office. "Ann" who yelled at us and threw the phone to another guy, we tried to cancel this contract which was ambiguousto say the least. Raefe who was supposed to call back and fix it. Never did. The crew showed up 2 days later with materials. The crew that did the work had NEVER worked for this company before. They finished the roof buy still they are wanting an unfair additional amount for the roof that is NOT OWED. I would never do business with a company like this. Customer service is non existent. They only exist to cash the check. This is still an ongoing issue. I am typing this here because it seems to be the only way they respond appropriately. We shall see. I will update Google on all our accounts to make sure the public knows the real deal here. Do not get ur roofs here. Go elsewhere."

    - S.M, Nov 29, 2021

  • "I had a very large tree fall on my house during hurricane Zeta and it cut my roof in half and blew out part on the wall in my bathroom. A large crane had to be brought in to remove it in sections for safety reasons. This cost us just under $4,000. My insurance company for all repairs waned to pay us $3,800 and only repair the roof right where the tree cut it. I called multiple companies to come out and give us an estimate. Most walked away because they said they could not repair the roof or give us any kind of guarantee that it would not give us problems down the road. I called the insurance company and the response was "be glad we were paying you this much". This went on for six months. Someone recommended that we call Dupont Roofing. James and his crew came out and spent hours on the roof and in my attic inspecting the damage and preparing the bid for the insurance company. These guys went to the insurance company and fought for us. About two weeks after the bid was placed, the insurance company came back with a full roof replacement appraisal and a full repair in the attic, bedroom, and bathroom. They did outstanding work and everyone was professional. I can not recommend these guys enough. And although I hope I don't ever go through this again, these guys will be my first call if I did."

    - S.D, Jul 16, 2021

  • "We are well pleased with the restoration work which was performed by Dupont Roofing & Restoration on our 30-plus year old home to repair a roof leak which also uncovered an early onset termite infestation in our chimney area. The finished product, inside and out, is seamless and exactly as we hoped it would be. We are also happy to report that we found James and company to be completely honest and trustworthy as well as responsive and accessible, a pleasure to know and work with."

    - J.T, Jun 15, 2021

See All Google
4.7 (13)

Google Reviews

Contractor reviews from customers on Google

  • "They send a BLANK contract for my ELDERLY SENIOR parents to sign. The blank contract was told to them Not to worry by the salesperson, that it was based on the ACV value. That they would not pay more than insurance had given them. She signed a contract on the 7th of Oct. On the 8th they sent a bill that no one could explain that was at least $2k over the amount. We called salesman said don't worry must be an error. We called called office and texted finally got thru to someone in the office. "Ann" who yelled at us and threw the phone to another guy, we tried to cancel this contract which was ambiguousto say the least. Raefe who was supposed to call back and fix it. Never did. The crew showed up 2 days later with materials. The crew that did the work had NEVER worked for this company before. They finished the roof buy still they are wanting an unfair additional amount for the roof that is NOT OWED. I would never do business with a company like this. Customer service is non existent. They only exist to cash the check. This is still an ongoing issue. I am typing this here because it seems to be the only way they respond appropriately. We shall see. I will update Google on all our accounts to make sure the public knows the real deal here. Do not get ur roofs here. Go elsewhere."

    - S.M.

  • "I had a very large tree fall on my house during hurricane Zeta and it cut my roof in half and blew out part on the wall in my bathroom. A large crane had to be brought in to remove it in sections for safety reasons. This cost us just under $4,000. My insurance company for all repairs waned to pay us $3,800 and only repair the roof right where the tree cut it. I called multiple companies to come out and give us an estimate. Most walked away because they said they could not repair the roof or give us any kind of guarantee that it would not give us problems down the road. I called the insurance company and the response was "be glad we were paying you this much". This went on for six months. Someone recommended that we call Dupont Roofing. James and his crew came out and spent hours on the roof and in my attic inspecting the damage and preparing the bid for the insurance company. These guys went to the insurance company and fought for us. About two weeks after the bid was placed, the insurance company came back with a full roof replacement appraisal and a full repair in the attic, bedroom, and bathroom. They did outstanding work and everyone was professional. I can not recommend these guys enough. And although I hope I don't ever go through this again, these guys will be my first call if I did."

    - S.D.

  • "We are well pleased with the restoration work which was performed by Dupont Roofing & Restoration on our 30-plus year old home to repair a roof leak which also uncovered an early onset termite infestation in our chimney area. The finished product, inside and out, is seamless and exactly as we hoped it would be. We are also happy to report that we found James and company to be completely honest and trustworthy as well as responsive and accessible, a pleasure to know and work with."

    - J.T.

  • "This was a repair of a partial roof. I had one company tell me that they don’t do “small jobs” like i needed. DuPont Roofing was willing and treated me as if it were a large job. I would highly recommend!"

    - S.B.

  • "Dupont Homes very professional and handled the insurance giving me a peace of mind! Our roof looks spectacular and they finished it in one day! They cleaned up very well after installation. Truly satisfied with the service . I would recommend them to anyone"

    - L.G.

  • "I was pleased with their services. And I would recommend them to my friends and family. They are awesome !"

    - A.D.

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