Diamond Roofing Specialists Inc

Diamond Roofing Specialists Inc

Diamond Roofing Specialists Inc
99 Brookside Rd, Waterbury CT, 06708 USA

Overview

About Us

We provide Residential and Commercial flat roofing to your home or business since 1970, and we are fully committed to providing quality workmanship, outstanding customer service and competitive pricing for our customers. Diamond Roofing Specialists, Inc. will listen to your concerns and provide you with our honest opinion and knowledge for the most cost-effective solution for your roofing project. Having separate divisions to complete both commercial and residential roofing projects allows us to give you quality workmanship along with trained installers in their areas. Our commercial roofing division specializes in flat roofing systems for industrial and institutional customers, while our residential roofing division specializes in shingle roof systems for homeowners, businesses, churches and condominiums.

At-A-Glance
Member Since:
10/16/2019
Certifications & Awards
Payment Options
Financing
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

5.0 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - B.M, | Woodbury CT
    May 15, 2020

  • "BEST ROOFERS EVER"

    - S.M, | Waterbury CT
    May 5, 2020

  • - E.P, | Waterbury CT
    Feb 5, 2020

5.0 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • - B.M, | Woodbury CT

  • "BEST ROOFERS EVER"

    - S.M, | Waterbury CT

  • - E.P, | Waterbury CT

  • "WOULD RECOMMEND TO ALL!!"

    - E.W, | Easton CT

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Google
3.6 (10)

Google Reviews

Contractor reviews from customers on Google

  • "Called for a quote to present to our realtor. They said to email photos which I did. Called back a few days later asking them if they got the email because I hadn't heard anything. And was told flat out they aren't going to look at that or do that.. Poor customer service. They could of called and told me that instead of me waiting around in hopes I was getting a quote."

    - R.T, Jan 18, 2021

  • "We had a great experience with Diamond Roofing from start to finish. They were fast, professional and did an awesome job. Thanks Diamond! BTW your roofers are fantastic. Very pleased."

    - R.F, Jul 1, 2020

  • "Went with the company before and had no issues, however this time Diamond decided to rush through the job. I have an old house build in 1895 and I needed to replace the existing roof and installing new gutters. The initial assessment was done without actually going up on the roof. Later on during the job we were told that they had to remove some cedar shingles to add flashing. They went and cut not only multiple rows of shingles out of my house but also removed 1-2 feet of the original cedar gables telling us they were rotten (which they weren't after inspecting the pieces that were cut out) After the claimed their job was done the town inspector looked at their work and wrote up a comprehensive list of problems with their installation and therefore did not approve the job. With this information we confronted Diamond Roofing who tried to bullying us into paying the full amount. We refused to pay for an incomplete job and the damage and requested them to either inform their insurance company or fix the issues stated in the town inspector's report. It took them 1 1/2 months to finally complete the roof job and the repairs after the initial town inspection. During the repair work I received multiple calls from Diamond's Management telling me I should pay the contract amount due to the repair cost being high and that they would need to pay their guys. I refused on basis of our contract which stated payment upon job completion. After a final inspection of the roof job by the town inspector, we paid the in the contract agreed sum. As for the rain gutters, we were put on hold for multiple weeks with every possible excuse as to why they couldn't do perform the work. We were called today (11/28/2018) by the company's owner (Bill Martin) and were told that they refuse to conduct any further work. Even though we were scheduled for an install of the rain gutters for 11/29/2018. So with that I have old gutters, half of them hanging of the side of my house, letting rain water hit my siding. If ensuring that you receive the work that you pay for by also ensuring that the contractor doesn't cause more damage to your house is called rude, then you know what type of contractor you are dealing with. I can not recommend Diamond Roofing"

    - H.L, Nov 28, 2018

See All Google
3.6 (10)

Google Reviews

Contractor reviews from customers on Google

  • "Called for a quote to present to our realtor. They said to email photos which I did. Called back a few days later asking them if they got the email because I hadn't heard anything. And was told flat out they aren't going to look at that or do that.. Poor customer service. They could of called and told me that instead of me waiting around in hopes I was getting a quote."

    - R.T.

  • "We had a great experience with Diamond Roofing from start to finish. They were fast, professional and did an awesome job. Thanks Diamond! BTW your roofers are fantastic. Very pleased."

    - R.F.

  • "Went with the company before and had no issues, however this time Diamond decided to rush through the job. I have an old house build in 1895 and I needed to replace the existing roof and installing new gutters. The initial assessment was done without actually going up on the roof. Later on during the job we were told that they had to remove some cedar shingles to add flashing. They went and cut not only multiple rows of shingles out of my house but also removed 1-2 feet of the original cedar gables telling us they were rotten (which they weren't after inspecting the pieces that were cut out) After the claimed their job was done the town inspector looked at their work and wrote up a comprehensive list of problems with their installation and therefore did not approve the job. With this information we confronted Diamond Roofing who tried to bullying us into paying the full amount. We refused to pay for an incomplete job and the damage and requested them to either inform their insurance company or fix the issues stated in the town inspector's report. It took them 1 1/2 months to finally complete the roof job and the repairs after the initial town inspection. During the repair work I received multiple calls from Diamond's Management telling me I should pay the contract amount due to the repair cost being high and that they would need to pay their guys. I refused on basis of our contract which stated payment upon job completion. After a final inspection of the roof job by the town inspector, we paid the in the contract agreed sum. As for the rain gutters, we were put on hold for multiple weeks with every possible excuse as to why they couldn't do perform the work. We were called today (11/28/2018) by the company's owner (Bill Martin) and were told that they refuse to conduct any further work. Even though we were scheduled for an install of the rain gutters for 11/29/2018. So with that I have old gutters, half of them hanging of the side of my house, letting rain water hit my siding. If ensuring that you receive the work that you pay for by also ensuring that the contractor doesn't cause more damage to your house is called rude, then you know what type of contractor you are dealing with. I can not recommend Diamond Roofing"

    - H.L.

  • "Great job thank you for the fast and clean Job."

    - N.C.

  • "Listed as a qualified warranty repair specialist with Firestone. They declined to perform warranty work for our Firestone roof that is still under warranty."

    - B

  • "They did an excellent job on our roof! Fast, professional, and efficient - the cleanup was immaculate. We'd definitely recommend them! Thanks Diamond!"

    - C.C.

  • "I was buying a property in the area and Tommy came out and inspected the roof for me free of charge He confirmed what I suspected all along, roofing that was not done by a pro. Tommy identified numerous trouble spots of concern. Because of this, he saved me 10k on a possible new roof. It was a real pleasure to work with someone as professional and friendly as Tommy. I will definitely use Diamond Roofing for all my roofing needs in the future and recommend them to my friends and family."

    - J.S.

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