Custom Roofing of SC Inc

Custom Roofing of SC Inc

No GAF Verified Reviews

Custom Roofing of SC Inc
108 Bombay Dr, Columbia SC, 29209 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
6/16/2010
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.5 (11)

Google Reviews

Contractor reviews from customers on Google

  • "Best roofing company in South Carolina. They do residential and great commercial work."

    - R.B, Nov 13, 2021

  • "After a brief dispute, I have been contacted by the company to resolve my leak issue. They did apologize for not responding in a timely manner and are willing to make any necessary repairs."

    - K.V, Aug 2, 2021

  • "If you are searching for a good and reliable roofer, then I beg you to NOT go with Custom Roofing of South Carolina or Otho Poole Jr. They are literally the WORST contractor that I have ever dealt with. They state they will come on certain days and won't show up. They have had my metal roofing supplies in their shop since the first week of May 2021. As of July 19, 2021, they still do not even have 1/3 of the roof complete. When they do decide to show up (usually only one day a week), they leave around noon or so because they state their hands are too hot to continue to work. As a business owner myself with over 300 employees, I could not imagine treating my customers the way that this company does. Mr. Poole stated, that his people would arrive on July 14, 2021 and not leave until my job was done. Guess what, NO ONE showed up and NO COMMUNICATION. When we finally heard from him over the weekend he stated "Well the world changes". I have no idea how this company continues to stay in business. STAY FAR AWAY FROM THIS COMPANY."

    - M.M, Jul 19, 2021

See All Google
3.5 (11)

Google Reviews

Contractor reviews from customers on Google

  • "Best roofing company in South Carolina. They do residential and great commercial work."

    - R.B.

  • "After a brief dispute, I have been contacted by the company to resolve my leak issue. They did apologize for not responding in a timely manner and are willing to make any necessary repairs."

    - K.V.

  • "If you are searching for a good and reliable roofer, then I beg you to NOT go with Custom Roofing of South Carolina or Otho Poole Jr. They are literally the WORST contractor that I have ever dealt with. They state they will come on certain days and won't show up. They have had my metal roofing supplies in their shop since the first week of May 2021. As of July 19, 2021, they still do not even have 1/3 of the roof complete. When they do decide to show up (usually only one day a week), they leave around noon or so because they state their hands are too hot to continue to work. As a business owner myself with over 300 employees, I could not imagine treating my customers the way that this company does. Mr. Poole stated, that his people would arrive on July 14, 2021 and not leave until my job was done. Guess what, NO ONE showed up and NO COMMUNICATION. When we finally heard from him over the weekend he stated "Well the world changes". I have no idea how this company continues to stay in business. STAY FAR AWAY FROM THIS COMPANY."

    - M.M.

  • "They replaced my roof in 2009. I now have a leak and can't get anyone to return my calls. Very disappointed. Their customer service is lacking."

    - K.V.

  • "Did not complete the work ! Customer were not please."

    - C.S.

  • "Great company for any of your Roofing or metal needs"

    - W.E.

  • "Mr. Pool Jr. Replaced my roof on 10-2015. Since that time I have had several leaks around my Skylight. Each time I called Mr. Pool (3 times for leaks), he was Cavellier about the complainants. It was not until I mentioned, I would contact someone from the “DAV”, that he got serious about sending someone out to fix the problem. My bathroom ceiling has several water stains and the ceiling paint is chipping. I had another roofer come out to fix the leak around the skylight in January of 2020. Now water is coming in around the toilet vent. Before Custom Roofing put the new roof on, I did not have any leaks. The roof was old, and I had to replaced it before a refinance. I am a disabled veteran on a limited income, and can’t really afford all these extra repairs. I am extremely dissatisfied with the work Custom Roofers did, and definitely do not recommend them! 😡"

    - M.M.

  • "Excellent company by far the best around for all your roofing needs"

    - W.E.

  • "Mr. Pool did a great job from the very first call. He showed up for the estimate when he said he would and completed the estimate thoroughly. They sent a proposal to me that afternoon and were quick and responsive to all my questions. Once the job began, his crew made sure our yard was in better shape than they found it and they actually finished a day sooner than expected. I would gladly recommend them to anyone looking for quality work and craftsmanship on their roof."

    - J.B.

  • "Grade A roofing!"

    - A.C.

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