Crest Exteriors LLC

Crest Exteriors LLC

Crest Exteriors LLC
1209 N Ave Ste 13, Plano TX, 75074 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
5/19/2016
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "CHIP AND HIS CREW WERE EXCELLANT We would not have this BEAUTIFUL ROOF if it were not for CHIP."

    - H.J, | Irving TX
    Mar 15, 2021

5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "CHIP AND HIS CREW WERE EXCELLANT We would not have this BEAUTIFUL ROOF if it were not for CHIP."

    - H.J, | Irving TX

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Google
4.8 (226)

Google Reviews

Contractor reviews from customers on Google

  • "Our project manager (David Burk) was incredibly knowledgeable, responsive, and a great communicator. After hail damage our roof was replaced in a single day, and passed 3rd party inspection shortly after. The roof is great, but the customer service is what warrants the 5 stars. Thanks to David, HIGHLY recommend."

    - J.S, Nov 29, 2021

  • "It was a wonderful learning experience doing business with Mr. Donny Martin a representative with Crest Exteriors LLC. He displays well-oriented professional knowledge. The team was always on time and very dependable. They were very Competent, Knowledgeable, and Accurate in performing their Goals and Objectives. Their Initiative and Motivation was extremely high. I would recommend their services for any roofing job."

    - D.J, Nov 12, 2021

  • "I have spent several months trying to get them to come fix my ceiling fan and ceiling. Logan’s answer “ You are just going to hold our check ransom until we fix it” my answer was “please leave my home as we are going no where.” My structural engineers answer was they damaged rafters and are responsible for the ceiling looking the way it does. Now Logan is going after my wife. I am disabled at the moment so I guess he feels that he can take advantage of a guy in a wheel chair. He follows that up with a voicemail stating he has no plans to fix it and tell me to stop leaving bad reviews..They even blocked me from Facebook as they think hiding the truth will help. These guys are crazy crooks. Don’t let them fool you!!!! They have claimed after getting 13000 that we don’t plan on paying them the rest. I have told the owners come fix it and we will pay the contract. His answer was claiming to call the police. Claiming he was going to go after us in other ways. He stated he is not going to warranty any work after he was paid in full.. These guys are crooks plain and simple. They are still the worst company as now the owner has decided not ever venting my gas hot water heater is ok with him.. Hire if you enjoy breathing in carbon monoxide!!"

    - T.R, Oct 29, 2021

See All Google
4.8 (226)

Google Reviews

Contractor reviews from customers on Google

  • "Our project manager (David Burk) was incredibly knowledgeable, responsive, and a great communicator. After hail damage our roof was replaced in a single day, and passed 3rd party inspection shortly after. The roof is great, but the customer service is what warrants the 5 stars. Thanks to David, HIGHLY recommend."

    - J.S.

  • "It was a wonderful learning experience doing business with Mr. Donny Martin a representative with Crest Exteriors LLC. He displays well-oriented professional knowledge. The team was always on time and very dependable. They were very Competent, Knowledgeable, and Accurate in performing their Goals and Objectives. Their Initiative and Motivation was extremely high. I would recommend their services for any roofing job."

    - D.J.

  • "I have spent several months trying to get them to come fix my ceiling fan and ceiling. Logan’s answer “ You are just going to hold our check ransom until we fix it” my answer was “please leave my home as we are going no where.” My structural engineers answer was they damaged rafters and are responsible for the ceiling looking the way it does. Now Logan is going after my wife. I am disabled at the moment so I guess he feels that he can take advantage of a guy in a wheel chair. He follows that up with a voicemail stating he has no plans to fix it and tell me to stop leaving bad reviews..They even blocked me from Facebook as they think hiding the truth will help. These guys are crazy crooks. Don’t let them fool you!!!! They have claimed after getting 13000 that we don’t plan on paying them the rest. I have told the owners come fix it and we will pay the contract. His answer was claiming to call the police. Claiming he was going to go after us in other ways. He stated he is not going to warranty any work after he was paid in full.. These guys are crooks plain and simple. They are still the worst company as now the owner has decided not ever venting my gas hot water heater is ok with him.. Hire if you enjoy breathing in carbon monoxide!!"

    - T.R.

  • "I am very glad that when Ethan ( Company representative) stopped by to offer a free roof inspection, I accepted that. He found out that the roof needed to be replaced due to hail damage - which I did not accept as I had just moved in 5 months ago. I worked closely with him and had a brand new roof -with a higher quality set of materials. Thanks Ethan for being honest and informative during the entire process. Thanks Crest Exteriors for your business. I would highly recommend anyone to work with this company."

    - A.M.

  • "Aaron and his team did an excellent job! They were timely, professional and the quality of work was great. I would recommend them anytime for exterior property work!"

    - E.J.

  • "Chris was great as were all the people that worked on the roof! Total roof replacement after February hail storm. Chris worked with Farmers Insurance to ensure everything was correct, helped supply information for HOA, all making the process was seamless. While I hope to never need Chris again, I can recommend him and his company without reservation. Look no further."

    - J.H.

  • "Excellect in every way. Our General Contractor in Pflugerville, Ron Parks, met our insurance adjuster at our home shortly after a hail storm went through our area. Together they examined our roof and agreed on the extent of the damage. Within days, the shingles arrived and the roof was replaced, exactly as promised. Ron coordinated every detail, including the removal and reinstallation of our solar panels by a 3rd party in order to preserve the warranty. The billing matched the quote exactly, and we only paid our deductible, which was made very clear to us before work began. Communication was exceptional. I would recommend for any similar projects."

    - S.K.

  • "I highly recommend Logan as your roofer. He is HONEST, reliable and professional. He was highly recommended by other customers and now I see why! I will refer others to him as well."

    - A.S.

  • "I just wanted to say thank you to crest! I’ve never seen a more efficient, customer outcome focused organization in my life. No material possession is more important than ones home, and I was at complete peace once you took over. From start to finish (including working with the insurance) you are second to none! Thank you #lifelongcustomer"

    - B.A.

  • "Bryan Sims team did a great job, looking at the roof! But I had a contractor out doing some other work and he found three soft spots. I’ve called Bryan and left numerous voice and text messages. I would like to have a solid roof which I paid for. 04/05/2021 UPDATE Bryan called me (at the direction of owner/supervisor?) on 03/27 came out Monday 03/29/21 while my contractor was here and discovered at least half of porch repair was defective and would have material delivered, he and a crew would be out to correct the issues. YEP YOU GUESSED RIGHT - NO MATERIALS, NO BRYAN AND NO CREW! OWNER: this is completely unacceptable, is it because I’m an elderly woman on my own? I let slide some verbal promises which I paid another contractor to complete. Fascia replacement promise still open, which with non-action I’m calling in. Please send another crew to make these repairs. Downgrading review from 3 to a 1, will be glad to change once repairs are made. 04/07/2021: EDIT REVIEW Bryan and crew came out today and made repairs. I’m a happy, satisfied customer! Stars have been changed to 5 stars!"

    - N.U.

  • "Bryan Sims team did a great job, looking at the roof! But I had a contractor out doing some other work and he found three soft spots. I’ve called Bryan and left numerous voice and text messages. I would like to have a solid roof which I paid for. 04/05/2021 UPDATE Bryan called me (at the direction of owner/supervisor?) on 03/27 came out Monday 03/29/21 while my contractor was here and discovered at least half of porch repair was defective and would have material delivered, he and a crew would be out to correct the issues. YEP YOU GUESSED RIGHT - NO MATERIALS, NO BRYAN AND NO CREW! OWNER: this is completely unacceptable, is it because I’m an elderly woman on my own? I let slide some verbal promises which I paid another contractor to complete. Fascia replacement promise still open, which with non-action I’m calling in. Please send another crew to make these repairs. Downgrading review from 3 to a 1, will be glad to change once repairs are made."

    - N.U.

  • "Bryan Sims team did a great job, looking at the roof! But I had a contractor out doing some other work and he found three soft spots. I’ve called Bryan and left numerous voice and text messages. I would like to have a solid roof which I paid for."

    - N.U.

  • "Excellent work in replacing my roof done by Crest Exteriors. The entire job was completed in just 8 hours. Special thanks to Chip Moore for explaining the process in its entirety, explanation of materials choices & quality, working with the insurance company, and responsiveness to all my questions. The crew was very professional and did a great job with clean-up afterwards. I highly recommend them."

    - T.D.

  • "I highly recommend Crest Exteriors. Phil the Roofer did a fantastic job of explaining the process and keeping us updated. They did a professional job very quickly. Home repairs are usually high stress, but I felt like these repairs went smoothly and were hassle free. Timeline (to highlight how quickly it went): - 2/25: Hail damage occurred - 2/28: I reported damage to insurance company. - 3/5: One of his team members was onsite with the insurance adjuster to provide another set of eyes. - 3/8: Phil came by to run through the process and answer all our questions. - 3/15: The repairs to the roof were completed, and Phil picked up the windows screens for repair. - 3/16: The repairs to the gutter were completed, and Phil installed the window screens. - He also coordinated the repairs of the fence. I felt they went the extra mile in customer satisfaction and would definitely recommend to my family and friends."

    - P.C.

  • "Crest Exteriors were a pleasure to work with. Always on time. Always professional. Our roof was put on in a timely manner and their customer service was impeccable. Would recommend to anyone."

    - M.Y.

  • "Crest Exteriors did an awesome job on my home. They were there from start to finish. They put a tarp on my house when I could not find anyone else to help me. When a heavy rain storm came, they were there to check on my roof and make sure the work was done properly. Crest Exteriors helped me navigate the insurance company and lobbied for me to get a new roof. The workmanship was amazing! They replaced everything that was damaged, beyond my wildest expectations. They were there when they said they were going to show up, they cleaned everything promptly. And after Hurricane Delta, they came out and checked my roof and made sure everything was perfect. They were a life saver. The contractors were so professional and I am so grateful thankful for Crest Exteriors. If you need a new roof.....5 star rating for sure!"

    - O.C.

  • "Crest did excellent work both in the actual work completed to our home as well as communication, follow up and tenacity in bringing the process to an acceptable close. The insurance company initially gave an estimate that was way too low to allow the repairs to be completed and with a long drawn out process we finally were able to come to an equitable solution. Crest stuck by us the entire way and I would highly recommend them for any work or repairs needed."

    - M.K.

  • "What I’ve learned from living in Texas is that the most important quality of a roofing company is trustworthiness. Not only are these guys honest, but they’re extremely professional and do amazing work. Next time you get hit with hail give them a call because you won’t be disappointed"

    - B.P.

  • "Honest company; not something you can say about most roofing companies. They honored their warranty and took care of our roof repair the same day. Our rep, Cody, was punctual and communicative. This is definitely a company that we will hold on to for any and all future needs with our home. Exceptional."

    - S.P.

  • "We used Crest Exteriors last year to replace our roof due to a friend recommending their work. The recommendation didn’t disappoint. Aaron was AMAZING with his recommendations for the color of the roof and gutters, which then inspired us to repaint our entire house and update it with cedar accents. Our house has been 100% transformed and We absolutely LOVE it. They also installed our updated door and painted it month or two ago. Great work! If you want a highly responsive, professional, knowledgeable, and great guy to work with on the exterior of your home I highly recommend Aaron."

    - C.W.

  • "Aaron was incredibly helpful facilitating our roof replacement within a timely manner. The sale of our house was pending the replacement of our roof before closing date. Aaron and his crew were able to not only hit the due date, but upgraded the builders grade roof to a 30 year architectural roof for no additional cost to me. He met with our insurance adjuster, got the claim filed, and all the paperwork turned in before our closing date! I would highly recommend contacting Aaron at Crest exteriors for any project you need done. Their professionalism is second to none!"

    - S.K.

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