Clear Choice Exteriors

Clear Choice Exteriors

Clear Choice Exteriors
2871 104th St, Urbandale IA, 50322 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
2/27/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.8 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Jefferson IA
    Mar 18, 2021

  • - W.B, | Melbourne IA
    Nov 2, 2020

  • - S.A, | Baxter IA
    Sep 2, 2020

4.8 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "Customer asked us not to share his/her review."

    - X.X, | Jefferson IA

  • - W.B, | Melbourne IA

  • - S.A, | Baxter IA

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Google
4.2 (129)

Google Reviews

Contractor reviews from customers on Google

  • "I had siding put on my house and the crew was very professional. They were respectful and did an excellent job. My house looks great. I only gave 4 stars because the Forman did not return my calls when I had questions. I kept Jeremy, the salesperson's phone number, and he always returned my calls within 30 minutes of leaving a message. I give Jeremy 5 stars. I recommend Clear Choice, and if I need any more work on my house I would call them."

    - A.B, Nov 17, 2021

  • "Clear Choice took over six months to install our window. They came to our house to measure prior to ordering, but somehow ordered the wrong sized window TWICE before getting the correct window. I would’ve cancelled our order but we already paid half for down payment. We asked for a discount due to the inconvenience and were told “no”, and that the errors weren’t their problem. Disappointed in their customer service and wouldn’t use again or recommend."

    - A.B, Nov 10, 2021

  • "Steve Dillon and the team at Clear Choice Des Moines were great to work with on more than one project. Pricing is fair and product is superior. Pat Dillon is the best contractor we have ever worked with. His work is absolutely superb. When he leaves your home/project, you will be hard pressed to tell if he was ever there; it is impeccably clean and installation is perfection. Bravo to this group especially in times like today where workmanship and service are no longer norms. Thank you Clear Choice of Des Moines!"

    - M.P, Sep 13, 2021

See All Google
4.2 (129)

Google Reviews

Contractor reviews from customers on Google

  • "I had siding put on my house and the crew was very professional. They were respectful and did an excellent job. My house looks great. I only gave 4 stars because the Forman did not return my calls when I had questions. I kept Jeremy, the salesperson's phone number, and he always returned my calls within 30 minutes of leaving a message. I give Jeremy 5 stars. I recommend Clear Choice, and if I need any more work on my house I would call them."

    - A.B.

  • "Clear Choice took over six months to install our window. They came to our house to measure prior to ordering, but somehow ordered the wrong sized window TWICE before getting the correct window. I would’ve cancelled our order but we already paid half for down payment. We asked for a discount due to the inconvenience and were told “no”, and that the errors weren’t their problem. Disappointed in their customer service and wouldn’t use again or recommend."

    - A.B.

  • "Steve Dillon and the team at Clear Choice Des Moines were great to work with on more than one project. Pricing is fair and product is superior. Pat Dillon is the best contractor we have ever worked with. His work is absolutely superb. When he leaves your home/project, you will be hard pressed to tell if he was ever there; it is impeccably clean and installation is perfection. Bravo to this group especially in times like today where workmanship and service are no longer norms. Thank you Clear Choice of Des Moines!"

    - M.P.

  • "We love our new windows! We also really appreciate them working with us on a miscommunication tied to the hardware on our new exterior door. They were willing to work with us to help resolve the issue. We already plan on ordering from them in the future for more upgrades- they stand behind their work and we trust them to do a great job."

    - P.C.

  • "They did a great job with the residing of our house after the Derecho storm damage. Our salesman was very down to earth and detailed. The crew was quick and professional. I would totally recommend them to anyone."

    - M.B.

  • "Jeremy, our salesman was great! Professional, very thorough, and knowledgeable. However, he is genuinely being handicapped by a LOUSY office staff that has no clue what follow up or customer service is! They say they will call prior to delivering material but then just show up unannounced. We have half our garage entrance and driveway blocked and have heard NOTHING about when the dumpster and crew are to arrive! Their lack of communication is unacceptable! Unfortunately, my elderly mother also had her garage done and experienced some of the same issues with one added bonus. The crew apparently thought it was okay to urinate on the side of her garage that has a privacy fence to block the neighbor's view for the two days they were there. The smell was disgusting and we had to bleach the area to get it under control. They even showed up early in the AM, unannounced on Mother's Day! VERY UNPROFESSIONAL! To top it all off, one corner of her garage was incorrectly installed. She was told the would be back to fix it an now they won't return her calls!!! We are STILL waiting for the job to begin on our garage but, we are prepared for just about anything at this point! UPDATE: This company is a three ring circus without the benefit of a ringmaster! The crew showed up around 10am on Thursday, a day late! Our contract was for removal and installation of siding on our garage. The crew began arguing with us saying that they were not supposed remove the old siding. We called our salesman and were instructed to tell the crew to call the office and talk to Salina, which we did. They either didn't understand or didn't care because the next thing we knew, they were handing my husband a phone with a man on the line who spoke in broken English telling him "my guys don't remove siding, we need the old siding to make it level." What a crock! My husband called the office telling them the problem and that if they couldn't do any better that this to get their crew off our property and send another! The woman who always answers the phone belligerently told him that she would get it "straightened out but they were NOT leaving." We called our Salesman again, Jeremy, and he called the owner to get things straightened out. Finally, the crew began tearing off the siding. The siding looks very nice but the stress was UNBELIEVABLE! They severely damaged a rose bush that we had marked and had warned them about that we brought back from not mother-in-law's garden 3 years ago when she passed away, we aren't sure yet whether or not it will survive! Threw away two trim pieces the window crew left for us to give then we and had to dig them out of the dumpster! We will felt like we had to watch every step of the job to prevent further issues or damage! I recommended them to my mother, prior to our siding install, because of Jeremy's fine salesmanship and the beautiful install of our garage windows but, would NEVER recommend them to anyone again!"

    - A.R.

  • "Jeremy, our salesman was great! Professional, very thorough, and knowledgeable. However, he is genuinely being handicapped by a LOUSY office staff that has no clue what follow up or customer service is! They say they will call prior to delivering material but then just show up unannounced. We have half our garage entrance and driveway blocked and have heard NOTHING about when the dumpster and crew are to arrive! Their lack of communication is unacceptable! Unfortunately, my elderly mother also had her garage done and experienced some of the same issues with one added bonus. The crew apparently thought it was okay to urinate on the side of her garage that has a privacy fence to block the neighbor's view for the two days they were there. The smell was disgusting and we had to bleach the area to get it under control. They even showed up early in the AM, unannounced on Mother's Day! VERY UNPROFESSIONAL! To top it all off, one corner of her garage was incorrectly installed. She was told the would be back to fix it an now they won't return her calls!!! We are STILL waiting for the job to begin on our garage but, we are prepared for just about anything at this point! UPDATE: This company is a three ring circus without the benefit of a ringmaster! The crew showed up around 10am on Thursday, a day late! Our contract was for removal and installation of siding on our garage. The crew began arguing with us saying that they were not supposed remove the old siding. We called our salesman and were instructed to tell the crew to call the office and talk to Salina, which we did. They either didn't understand or didn't care because the next thing we knew, they were handing my husband a phone with a man on the line who spoke in broken English telling him "my guys don't remove siding, we need the old siding to make it level." What a crock! My husband called the office telling them the problem and that if they couldn't do any better that this to get their crew off our property and send another! The woman who always answers the phone belligerently told him that she would get it "straightened out but they were NOT leaving." We called our Salesman again, Jeremy, and he called the owner to get things straightened out. Finally, the crew began tearing off the siding. The siding looks very nice but the stress was UNBELIEVABLE! They severely damaged a rose bush that we had marked and had warned them about that we brought back from not mother-in-law's garden 3 years ago when she passed away, we aren't sure yet whether or not it will survive! Threw away two trim pieces the window crew left for us to give then we and had to dig them out of the dumpster! We will felt like we had to watch every step of the job to prevent further issues or damage! I recommended them to my mother because of Jeremy's fine salesmanship but would NEVER recommend them to anyone again!"

    - A.R.

  • "Sterling product and customer service. I called with a problem his morning and rep was here within an hour to resolve my problem. I'm delighted with my windows and very pleased with their service. I recommend them highly without reservation!"

    - F.F.

  • "Jeremy, our salesman was great! Professional, very thorough, and knowledgeable. However, he is genuinely being handicapped by a LOUSY office staff and subpar crews, most of which do not speak or understand English. They say they will call prior to delivering material and then just show up unannounced. We have half our garage entrance and driveway blocked and have heard NOTHING about when the dumpster and crew are to arrive! Their lack of communication is unacceptable! Unfortunately, my elderly mother also had her garage done and experienced some of the same issues with one added bonus. The crew apparently thought it was okay to urinate on the side of her garage that has a privacy fence to block the neighbor's view for the two days they were there. The smell was disgusting and we had to bleach the area to get it under control. They even showed up early in the AM, unannounced on Mother's Day! VERY UNPROFESSIONAL! To top it all off, one corner of her garage was incorrectly installed. She was told the would be back to fix it an now they won't return her calls!!! We are STILL waiting for the job to begin on our garage but, we are prepared for just about anything at this point! We're looking at siding our house and a new roof in the near future. Unfortunately, it's looking like Clear Choice won't be on that list for estimates!"

    - A.R.

  • "Jeremy, our salesman was great! Professional, very thorough, and knowledgeable. However, he is genuinely being handicapped by a LOUSY office staff. They say they will call prior to delivering material and then just show up unannounced. We have half our garage entrance and driveway blocked and have heard NOTHING about when the dumpster and crew are to arrive! Their lack of communication is unacceptable! Unfortunately, my elderly mother also had her garage done and experienced some of the same issues with one added bonus. The crew apparently thought it was okay to urinate on the side of her garage that has a privacy fence to block the neighbor's view for the two days they were there. The smell was disgusting and we had to bleach the area to get it under control. They even showed up early in the AM, unannounced on Mother's Day! VERY UNPROFESSIONAL! To top it all off, one corner of her garage was incorrectly installed. She was told the would be back to fix it an now they won't return her calls!!! We are STILL waiting for the job to begin on our garage but, we are prepared for just about anything at this point! We're looking at siding our house and a new roof in the near future. Unfortunately, it's looking like Clear Choice won't be on that list for estimates!"

    - A.R.

  • "Jeremy, our salesman was great! Professional, very thorough, and knowledgeable. However, he is genuinely being handicapped by a LOUSY office staff. They say they will call prior to delivering material and then just show up unannounced. We have half our garage entrance and driveway blocked and have heard NOTHING about when the dumpster and crew are to arrive! Their lack of communication is unacceptable! Unfortunately, my elderly mother also had her garage done and experienced some of the same issues with one added bonus. The crew apparently thought it was okay to urinate on the side of her garage that has a privacy fence to block the neighbor's view for the two days they were there. The smell was disgusting and we had to bleach the area to get it under control. They even showed up early in the AM, unannounced on Mother's Day! VERY UNPROFESSIONAL! We are STILL waiting for the job to begin on our garage but, we are prepared for just about anything at this point! We're looking at siding our house and a new roof in the near future. Unfortunately, it's looking like Clear Choice won't be on that list for estimates!"

    - A.R.

  • "Jeremy was great to work with from the start, very friendly, professional, and responsive. Then Pat Dillon removed and installed around 14 windows in our house in TWO days BY HIMSELF!! He was very nice and respectful of our house and schedule. He cleaned up nicely and overall he did a great job. Only hiccup was one of the windows was supposed to be frosted(privacy) and wasn’t, so waiting for the new one to come, but still Definitely recommend!"

    - K.S.

  • "Clear Choice Exteriors Awesome! I replaced couple of windows and door in 2015 and I was very happy the work they did for my home. Now it's time to replace my patio door and some windows, they did again exceptional work, especially Steve he is so nice and he wants to make sure customer happy with the work. Awesome!!! Will definitely recommend to my friends and neighbors."

    - B.B.

  • "The windows look beautiful and helped decrease my winter energy bill. The man who installed the windows was very pilot."

    - L.K.

  • "Very competitive pricing! Each of the customer service reps I've worked with have been very helpful and make it convenient to text them photos of what we need. Clear Choice has replaced several windows in our home over the past 5+ years and each experience has been great! Locally operated is always a PLUS too :)"

    - A.G.

  • "Clear Choice put my roof on in a timely fashion. They disconnect the cable to do it and reconnected it after they were done. The cable connection was not properly done so my cable was screwed up. When I approach Clear Choice, their response was it was my problem and I should of known this would happen. I hope my roof lasts because with this attitude I don't they will fix it i.e. I should have known."

    - K.L.

  • "First, let me say that our sales experience with Jeremy was great. So much, in fact, that I recommended to my dad. Everything since then has been a nightmare. * $7,500 worth of windows ordered end of July 2020 - estimated for installation 8-10 weeks=September 2020. We paid half. *No contact from anyone; I reached out end of October and was told they were "very backed up" and shipping date was set for 11/25. They would "install my windows as soon as they received them." *11/30 - no contact from anyone. I reach out and am told they should be on the truck this week and they'll let me know when truck unloaded. *12/8 - no contact from anyone. I reach out. *12/9 - salesman tells me my windows finally came in and to call the office. I call the office and they can't be installed until 12/30 because they are "booked out too far". *12/28 - WINDOWS INSTALLED! Pat did a great job BY HIMSELF installing ALL the windows. He finishes after dark. I pay, reach out a couple days later letting them know I'm unhappy with how the trim looks. There is one spot where it is actually broken a little bit and many of the painted trim needs touched up. There are also some wood discolorations that really detract from the beauty of our windows. Also had a screen with a hole delivered that needs to be replaced. *Owner lets me know that it should've been clarified to me that this was stock wood; a second coat of paint would be needed to "finish" the windows. (If I would have understood that I might have picked the wood option or even painted them before they were put up. There is one piece on two of the windows that is an extremely different color than the other section as well.) He said he'd look at contractor's schedule and have him stop by to fix the nail holes and broken trim. *I reach out again on 1/13/21 to see when contractor will stop by, after no response. * I reach out again on 1/24/21 to see when nail holes and screen will be replaced. *1/28 they offer for contractor to come by. He does - without the screen. He replaces the broken trim piece but says the nail holes are just the way they are and will need painted. He says someone will come by another day with the screen. *I reach out on 3/5 to see when screen will arrive. No response. *I reach out on 3/12 again. They write back and say they have re-ordered the screen. *I reach out on 3/25/21. No response *Today I have reached out again for my screen replacement. IT HAS NOW BEEN 9 months and the window project is not complete. :("

    - A.C.

  • "they helped repair a sash that would not stay up on a window that hey installed. Steve quickly repaired the problem at no charge. Very helpful-would recommend for siding, windows, roofing or any other job"

    - J.T.

  • "They did my siding and gutters did a fine job of installing but a couple of pieces of siding blew off in a storm in November. I called the next day and keep getting put off now in March this is getting really old! I have called every few weeks and get nothing from the girl that answers the phone except I can’t give you a time frame when it will get fixed."

    - J.W.

  • "Clear Choice Exteriors in Urbandale has been awesome!! We have had them replace windows, siding and doors. I would definitely recommend them!"

    - P.W.

  • "Amazing sales person, walked us through everything and was very patient. Installation was terrible. They broke one window and didn't order another. They left debris all over the inside of my house and outside. They did not install the trim on all the windows, and there are gaps in the installation where we can see daylight and have drafts big enough to move our blinds. We have been waiting four months for the broken window and the one they forgot. We call periodically, have to leave messages, NO ONE CALLS US BACK!! Terrible customer service after the sale. They come today to install the two windows, they forgot the broken one? HORRIBLE CUSTOMER SERVICE!!! DO NOT USE!"

    - M.S.

  • "DO NOT USE CLEAR CHOICE! ZERO STARS. I had all windows in my house replaced. My kitchen has 8 floor to ceiling style that had to be completely reframed due to rot. Pat the installer charged me $250 extra for each window frame that needed replaced which I was ok with. I had to do the drywall myself. As I went to start the drywall I noticed 3 columns in between the windows were protruding out over an inch which caused the drywall to also protrude out to far for the trim to be installed. First I was told to use "spacer" (which would have been very noticeable) Then I was told I would have to pay to have them to fix thier mistakes.. I had to shave off an inch of the center king studs so the drywall would be flat. Next issue,the window in our bedroom has defective latches and leaks air very bad. when I first called them about it they sent a guy out to GLUE THE SCREWS IN! Now that that has failed, as expected I am supposed to get a replacement sash and its now been months... Piss Poor service!!!!"

    - A.H.

  • "Clear Choice Exteriors did a tear off and replace of our shingles. They did a great job and are very friendly people to do business with."

    - R.R.

  • "These guys are GREAT! If you are in the market for replacement windows combined with a stress free experience you should give them a call."

    - F.A.

  • "We hired Clear Choice for a complete tear off. The salesman Jeremy answered all of our questions, and the installation crew arrived exactly when he said they would. Clear Choice was knowledgeable and efficient, the clean up was very good, and every time we had a question, they answered us immediately. We now have a beautiful 50 year guarenteed roof and are the envy of our neighborhood. Thank you Clear Choice!!"

    - D.B.

  • "I had Clear Choice put in windows, siding, roof, and gutters. Gutters are installed incorrectly and I've been promised multiple times over 6 months that someone would come to fix them. Then I never hear back. The last 2 emails I've sent have not even gotten a response. 5 pieces of siding fell off the house within the 1st 2 months and it took multiple emails, pictures, begging, and pleading to get anyone to come reattach them. One window is broken. Also, they broke my radon mitigation system and promised to pay to fix it. I have still not been reimbursed for that cost. We signed a contract for this job in January 2020. It is still not finished as of October 2020."

    - M.H.

  • "Clear choice have accomplished windows and siding on my 100yr old home. Simply Beautiful work, has made a very big difference. All crews and inspectors have been polite, work driven and have great attention to detail. Could not be happier! I Highly Recommend for your window and siding needs! Thank you again!"

    - S.B.

  • "We decided to go with Clear Choice because the salesman told us the entire process of getting new windows and siding would only take 2-3 weeks. It took months. We were told that the day after the windows were put in, the siding crew would come. Then the day after the siding was done, the gutters would be put on. That did not happen. The window crew arrived when they said they would. they did an excellent job. The siding people, they didn't show up when they said they would, they changed dates on us 4 different times. Once they did finally arrive and start replacing the siding, they did a good job. It just took a very long time for them to start. The gutter crew were to come the day after the siding was complete (according to salesman), they didn't come till about 2 weeks later. We had a couple hard rains, and no gutters. Once they did arrive, it didn't take them long to install the gutters. I just wish people would show up when they say they will. We were very frustrated."

    - L.A.

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