CTI Property Services Inc

CTI Property Services Inc

No GAF Verified Reviews

CTI Property Services Inc
5450 Old Wake Forest Rd Ste 101, Raleigh NC, 27609 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
1/22/2021
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.2 (17)

Google Reviews

Contractor reviews from customers on Google

  • "I have worked in the property management industry in the area for years and have always been able to count on CTI to assist with a broad range of tasks from general work orders, to estimates for small, mid-size, and large projects. The owner and staff are always very responsive, professional, and helpful. I have specifically worked with Matthew the most and it has always been a great experience!"

    - C.S, May 11, 2021

  • "CTI Property Services is my GO TO for everything! They are responsive, reliable, honest, and on time. Grace, Tim, Frank and the entire team are a pleasure to work with. I couldn't recommend a company more!"

    - A.P, May 10, 2021

  • "We have worked with CTI Property Services for over 10 Years. Their response time and quality of work is the best in the business. We count them as a partner in our HOA Business that we could not live without. We highly recommend CTI! Josh Lindgren, President - Community Focus of NC, Inc"

    - J.L, May 10, 2021

See All Google
4.2 (17)

Google Reviews

Contractor reviews from customers on Google

  • "I have worked in the property management industry in the area for years and have always been able to count on CTI to assist with a broad range of tasks from general work orders, to estimates for small, mid-size, and large projects. The owner and staff are always very responsive, professional, and helpful. I have specifically worked with Matthew the most and it has always been a great experience!"

    - C.S.

  • "CTI Property Services is my GO TO for everything! They are responsive, reliable, honest, and on time. Grace, Tim, Frank and the entire team are a pleasure to work with. I couldn't recommend a company more!"

    - A.P.

  • "We have worked with CTI Property Services for over 10 Years. Their response time and quality of work is the best in the business. We count them as a partner in our HOA Business that we could not live without. We highly recommend CTI! Josh Lindgren, President - Community Focus of NC, Inc"

    - J.L.

  • "I manage a dozen properties in the Raleigh, Durham and Chapel Hill area so I frequently have emergencies on those sites. Graham and his team are very responsive, always do a good job making repairs, being professional and also arriving right on time. I’ve had them do everything from remove and replace drywall painting ceiling tile replacement plumbing emergencies water restoration repairing leaks fixing doors, roof repairs and every other a job you could imagine. They have never let me down! I think I can speak for the rest of the managers at my company when I say they help make our job much easier!"

    - G.C.

  • "CTI Property Services and their subcontractors ruined my home. Supposedly, CTI Property Services hired Sincere Property Services to repair roof (install new trusses, insulation, sheathing, etc.) We later learn that the subcontractor Sincere, gives the job to three guys who definitely didn't know what they were doing, including sheathing that they were about to install that was coded for walls. He (Sincere's subcontractor) stated that they use it (the sheathing), for everything...roofs, walls, everything. City Inspector arrives while they are in the act and asks for the permit. No permit and wrong sheathing for this property...no more work will be done on this property per the inspector until all permits are obtained, and just to let you know, CTI did not obtain the permit until 7 days later. That's right, 7 days later. Subsequently, heavy thunder and rainstorms with hail came and blew tarp off the house. Guess what? Rain poured in the house...down the walls, on the carpets; had to cover personal belongings, move furniture, etc. Not only once, but twice the rains came and blew off the tarp. Wait! That's not all...there's more.The tarp that Sincere placed on the roof had holes and per Sincere, they "patched" the tarp! The storm again filled my house with water. Summer time and no roof on the house means no air conditioning. Instead of repairs, I got MOLD! They (CTI) have the nerve to say they have finished the job although they have not replaced soffits, fascia, insulation, and more and per 2 licensed engineers, the work is not completed properly and did I mention that their project manager tried to use the engineering specs that came with the trusses as an official engineer's letter. In a complaint filed with the Attorney General's Office, CTI's project manager lies about getting final inspections...framing, etc. He never scheduled the framing inspection or any inspection. CTI and their project manager hurriedly got off the job and the HOA allowed the permit to expire. No one ever got an inspection of any kind, so again, no inspection was ever done at this house...never. I would never, ever, hire this firm nor their subcontractors (Sincere Property Services) to do anything...not even clean the gutters and did I tell you...the damaged gutters, soffits, fascia, etc., are still missing. The HOA hired this firm and the HOA as well as the property management company, (Sentry Management), knowingly allowed CTI to continue working even after I (my attorney) made them aware of them working without a permit; no engineer's letter, trying to take shortcuts, etc., and their inferior work. Want to learn more about CTI Property Services? See Johnson & Hawkins vs CTI Property Services, Inc., Wake County Superior Court. Settled for over $100,000.00...yes, you heard correctly, over one hundred thousand dollars."

    - J.J.

  • "Very pofessional, knowledgeable and càn perform a wide range of services and repairs."

    - J.A.

  • "From initial call to workmanship to payment, this is a quality company. Will use again."

    - J.O.

  • "If there was a 0 (zero) star/rating or below zero, I would give this company less than 0. This company and their subcontractors ruined my house. Began project (cut out trusses, removed sheathing, shingles, etc.) without obtaining permits and engineer's letter which was required to perform the job...not only that, workers were about to replace the damaged sheathing with sheathing not approved/coded for roofing. City Inspector shows up and catches the workers trying to install trusses and asks for the permit...they DO NOT have one and are working without a permit. He tells them to Stop All Work and they cannot put up any more trusses or do any more work until they have the proper permits. He also notices the sheathing they had purchased to place on my house...inferior sheathing not coded for roofing and tells them they cannot put the inferior sheathing on the roof. In addition, Inspector tells them they must STOP all work and place a tarp on the house until proper permits are obtained as well as the correct sheathing...sheathing approved/coded for roofs. Project manager promises he will be in their/Inspector's office by 9:00 am the following day to get proper permits. Two days later City Inspector comes by to check my property because the company/project manager who had promised to get the required permits did NOT get them. A "Stop Work Order" was placed on the door of my home! Subsequently, heavy thunder and rainstorms came and blew tarp off the house. Guess what? Rain poured in the house...down the walls, on the carpets; had to cover personal belongings, move furniture, etc. Not only once, but twice the rains came and blew off the tarp. Wait! That's not all...there's more.The tarp had holes! The storm again filled my house with water. Summer time and no roof on the house means no air conditioning. Instead of repairs, I got MOLD! They have the nerve to say they have finished the job although they have not replaced insulation back in the roof, replaced soffits, and more...I would never, ever, hire this firm nor their subcontractors to do anything...not even clean the gutters and did I tell you...the damaged gutters are still hanging."

    - J.J.

  • "CTI Property Services seemed like a great place to work with on a commercial residential building. We need four new exterior doors on our property, which seems like a simple enough job for everything they say they do. Well after being in contact with them for a week trying to get them to come out to our property, the project manager stopped answering/returning my calls and messages. I talked to the people at the main office and it seemed like everything was back on track, and they told me to wait for a call from the project manager later that day. I never received a call so I called him the next day. I explained the situation and asked when he or one of his guys would be coming out. He told me that they were "too busy" to "schedule" and appointment. Their schedule is obviously full for weeks on end. He told me he gave my number to another company to work with. Didn't tell me the name of the company or who I was supposed to be working with, told me to have a good day, and hung up the phone. Very rude service from their property managers. Considering I never actually saw any of these guys in person after trying to work with them for 3 weeks, I wouldn't recommend using this company for any sort of business or residence."

    - J.C.

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