Buffalo's Best Roofing Co LLC

Buffalo's Best Roofing Co LLC

No GAF Verified Reviews

Buffalo's Best Roofing Co LLC
4589 Genesee St, Cheektowaga NY, 14225 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
5/4/2018
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.6 (95)

Google Reviews

Contractor reviews from customers on Google

  • "I hired Buffalo's Best Roofing to replace my roof on my home, their price was very reasonable & have easy financing. The quality & speed of their work was great & then a thorough clean up. I am very pleased with Buffalo's Best Roofing..."

    - A.P, Jun 30, 2021

  • "We had Buffalos best roof our house. Best price came 3 weeks earlier than anticipated which was great! The work crew was great! I have a very nervous dog which they all befriended. Took the time to pet him and let him sniff them! Always were smiling and waving, very friendly. Awesome clean up, don’t think my driveway has been that clean In a long time! Definitely would recommend them! Thanks for the great work our roof looks great!"

    - S.S, Jun 25, 2021

  • "The owner, Roy, really cares. He does his best to make sure his customers are happy. The crew is very experienced and bang out the job very quickly. I am happy with my new roof. It looks great and no more leaks!"

    - J.D, May 29, 2021

See All Google
4.6 (95)

Google Reviews

Contractor reviews from customers on Google

  • "I hired Buffalo's Best Roofing to replace my roof on my home, their price was very reasonable & have easy financing. The quality & speed of their work was great & then a thorough clean up. I am very pleased with Buffalo's Best Roofing..."

    - A.P.

  • "We had Buffalos best roof our house. Best price came 3 weeks earlier than anticipated which was great! The work crew was great! I have a very nervous dog which they all befriended. Took the time to pet him and let him sniff them! Always were smiling and waving, very friendly. Awesome clean up, don’t think my driveway has been that clean In a long time! Definitely would recommend them! Thanks for the great work our roof looks great!"

    - S.S.

  • "The owner, Roy, really cares. He does his best to make sure his customers are happy. The crew is very experienced and bang out the job very quickly. I am happy with my new roof. It looks great and no more leaks!"

    - J.D.

  • "This company sent someone right away to give me an estimate (which several others did not). The salesperson was professional, explaining thoroughly what was needed & why. The office staff were very kind & worked with me through the obstacles my insurance company was providing. The crew was professional, on time & worked a very long day to assure that the job was completed in that one day. They left my property just as they found it except for my beautiful new roof! The owner showed personal interest in making sure I was satisfied with my job. What more could anyone possibly expect from a contractor?! I am already scheduled for another job with them & will definitely call them again for any other work needed in the future. What a refreshing difference from previous experiences. Thank you!"

    - R.B.

  • "We needed a new roof, full tear off and replace. Three companies came out and provided us estimates. Aside from offering the best value for our money, Buffalo's Best was also the only company that said they could start almost immediately. The replacement of the roof took a little more than a day. A crew of three did the job. They were hard working, professional and friendly. I am not exaggerating when I say that there was never a time during the job that work wasn't being done. I was amazed with their work ethic. The roof looks fantastic, and we couldn't be happier with the result. Our gutters were installed about a week after the roof. It uncovered some rotted wood which cost us a little extra, but they did a great job showing us the damage, explaining the repair, and the charge was more than reasonable. If you're looking for the best value for your money, I don't think you'll find much better than Buffalo's Best. They lived up to their name on our job."

    - A.R.

  • "I don’t often write reviews but this experience is worth sharing. I had a small piece of siding get ripped off my house in February as a result of some crazy weather we get. I got estimates from 3 companies and chose Buffalo’s Best Roofing based on their quote and their salesman, Al. He was really great in terms of explaining the process, how they operate and what the quote was all about. Once I had chosen them, I worked with Amanda to coordinate the date to get the siding replaced, which ultimately was the entire side of the home. I was pleasantly surprised by the communication level surrounding the work to be done on my house as not only did the office call to let me know when they would be out to fix my house, but the day of the job I was also notified about the time they would arrive which I didn’t expect. Once the work crew arrived at my home, they went right to work and I couldn’t be happier with how things turned out. In fact, the new siding matches the exact color of my current siding, which was put on the house in 1993. You would never know I had new siding on 25% of my home, that’s how well it matched, which helps with the curb appeal naturally. I recommend you use this company. I recognize there a lot of choices, but between the responsiveness, the level of communication, the work that was done and the final appearance of how it all looks I couldn’t be happier."

    - K.M.

  • "I am currently having a roof installed by Buffalos Best and will update when completed, but Roy and his team have been so impressive thus far I felt compelled to type a review. For starters my roof is by no means an easy one, in fact some other companies were scared away by its complex design as well as its size which includes flats, precision metal work, many transitions and multiple layers to tear off. The work they have done so far is excellent and the owner is a man of integrity and his employees all respect him. I worked in the construction industry for over 10 years and have never seen workers with such a high respect level for their boss. With all that being said, I will update when the roof gets completed, but so far Buffalo’s Best Roofing LLC really lives up to their name. One year follow up review: Although we had a couple issues along the way, Mr. Hamilton stood by his guys and the company completed a roof no other company (including some of the “fancy” companies with all their commercials and empty promises who only take jobs they can make a killing on) would even provide a quote for. Through all four seasons, no leaks, no issues and it looks incredible. The tear off guys were professional, clean and fast, and Danny did a fantastic job taking pride in his metal work. No job that large goes perfect, but in the end, the roof looks stunning. For being a newer company, they have some real talented guys and get the job done!"

    - B.C.

  • "We had major ice dam issues this winter that started to cause indoor leaks. Buffalo's Best Roofing was the only company that could get to our house within 24 hours. Pete and Mo came out and got up on the roof and removed literally tons of ice and the leaks stopped. They were courteous and cleaned up all the ice. Thanks Buffalo's Best Roofing!"

    - T.Z.

  • "We were having an issue with water leaking into the back corner of our house. I called over to Buffalo Best Roofing Company and a roofer said he could drop by to look at our roof within 10 minutes. The roofer was very polite and professional and was able to quickly determine the cause of our problem and offer the best, most cost-effective course of action. THANK YOU!"

    - S.D.

  • "Pete and Mo did a good job fixing the flashing on my chimney and venting pipes. They were quick and got the job done in no time."

    - A.N.

  • "Buffalo's Best Roofing just finished a roof repair where the entire process took less than a week, inspection, quote, schedule and completion of the work. This was not an emergency. Just fantastic, you don't always see this kind of service. Joe started the ball rolling with an inspection and quote, that was fair and fast. Even though I did not like Pete's hat (Jets hat) Pete and his partner Mo did a fantastic job and were more than anxious to please us. Completed with a total cleanup, you would never know they were there, This review would have been a 5 but need to wait a couple of weeks to determine that the rework was successful. Just can't say enough as to how impressed I am with this company, would definitely recommend. Mike Johnson."

    - M.J.

  • "Buffalo's Best Roofing just finished a roof repair where the entire process took less than a week, inspection, quote, schedule and completion of the work. This was not an emergency. Just fantastic, you don't always see this kind of service. Joe started the ball rolling with an inspection and quote, that was fair and fast. Even though I did not like Pete's hat (Jets hat) Pete and his partner Mo did a fantastic job and were more than anxious to please us. Completed with a total cleanup, you would never know they were there, Just can't say enough as to how impressed I am with this company, would definitely recommend. Mike Johnson."

    - M.J.

  • "I had a great experience with Buffalo’s best roofing! From the lovely Danielle in the office, to Al the salesman, Roy the owner, and the team of roofers, everyone made sure I was a happy customer. My roof is beautiful and I am confident it will last a very long time thanks to the high quality materials and excellent craftsmanship. Thank you Buffalo’s Best Roofing for an outstanding job!"

    - S.D.

  • "SCAM ARTISTS the owner, Roy, promised us that certain work Would get done and didn’t follow through. The biggest promise they kept was saying they were going to collect our money as soon as the work began. Do not recommend"

    - T.R.

  • "Great work, very nice workers. Highly recommend."

    - M.C.

  • "I called Buffalo's Best Roofing back in October. Their salesman came out to our house and we did a walk around the house and I explained what I wanted done. 1. New roof, complete to the rafters and replaced with new. 2. My upper porch tore off completely and rebuilt. Joe said that my porch is rock solid and that I just need a new roof and floor. 3. Replace driveway and sidewalk tore out and replace with new concrete. Joe came into our home and sat with us and went over everything and gave us a price of $30,000 for the entire job. My wife and I work hard and saved what we can. Why take advantage of people?? I called Buffalo's best Roofing back to set up a time to sign contracts and give them a deposit. Joe was back out later that day. We signed contracts and had a start date of November 30th 2020. January 4th a crew comes to our home to start the roof. My wife and I go to work. After coming home we see one side of the roof ripped off and felt paper installed. Cool, progress. Day 2 January 5th. Crew is missing 2 guys. I laughingly said a little light on guys today. The foreman then tells me yep guys went out partying last night. GREAT!!!!! Day 3 January 6th, NO CALL NO SHOW. I called the office and they told me that the crew had to take care of something else and that they would be back the next day. I brought up a few concerns I had and Stephine in their office said she would have Joe the salesman call me. He called a few hours latter we talked and he said he would come out the next day (Thursday) I told him I had to be at work by 10am so he says 7:30am okay with you. I said no problem. Well Day 4, 7:00am he is at our house. Not much you can see in the dark. I told him my concerns and he tells me I thought you just wanted it to look good. I said no I want it done right. I then told him we will be replacing our windows in the spring (Buffalo's Best advertises windows) Joe told me I should call Comfort Windows that they do great work and you can't beat their prices. I thought that was odd because his company sells and installs windows. Joe said that they will jack up the porch roof and install supports and replace the old wooden soffit that was rotted and replace with vinyl. I said great and off he went. 8:30am the first two crew members show up. Foreman and his bother. I walked out to their truck to say good morning and let them know I was off to work. Foreman rolls down his window and what do I see? They were rolling a JOINT. I said not on my job and told them to leave. Are they crazy going to smoke pot before they get up on a 40 foot peak to my house. Not going to happen. I called the office to let them know what happened. Salesman Joe calls me and said that the other guys will be there and they will just have to work 2 guys short today. I asked for an entirely new crew. I took my wife to work and came home. I took they day off to babysit these guys. I get a call from Stephine in their office saying that no one will be working on my house that day. I come home and all their ladders and picks are gone and all the supplies were tossed in my back yard. I had to go up into my attic and as soon as I opened the door is was trashed. All the debris was all in my house. Back on the phone. Said they will clean after the job is done. Day 5, Friday new crew shows up. We get home from work around 7:30pm. Other side of roof has been torn off, sheeted and felt paper installed. My DirecTV Dish is hanging off the side of my house, back yard has been completely trashed and the people next door had to clean their side walk and pick up trash this crew left behind. It has been 5 days, we have had 1 crew smoking pot before they work, 2nd crew leaves a complete mess for our neighbors to clean up. ( they should not have to deal with that) and we have no TV on a Friday night after a very long week and Saturday is Bills playoff game. We have no idea if they are coming tomorrow or not. Still nothing has been completed in 5 days. We do not recommend this company."

    - N.C.

  • "Update: The owner called me after seeing this review and committed to getting things taken care of for me. The leaf guards were installed the following Monday, chimney cap put back up the following day and he sent someone over on Friday to power wash my deck. I appreciated that he tried to rectify the situation. I updated the rating to 4 stars. Pros: Pricing was the best offered for similar work. Stephanie in the office is really pleasant and helpful. The gentleman who did the gutters was professional and seems to care about quality of work. Cons: Was told by Salesperson that roof was 1 day job followed by gutter installation next day. Would be scheduled in next 2-4 weeks. Reality: Had to call at 4 week mark, crew came out a week later. Roof took 2 days. No one could tell me when gutters would be installed. Gutters were installed today (4weeks later) without leaf guards as quoted. Called office and they're out of stock. I do not plan to ever see these installed. Any updates are obtained by calling the office. There is zero proactive communication. After roof tear off my yard was left a complete mess. Only one tarp was laid over the ac unit. Deck has soot and asphalt all over it which I'll need to clean with power washer. Entire deck and yard covered in old roofing materials, landscaping trampled. Had to call and ask why it was left this way. I was told they weren't done (even though they had clearly left for the day) but 15 mins later 3 different guys showed up to clean it. Crew never came back. They also left their garbage in my yard-coffee cups, cigarello wrappers etc. Gutter guy came to measure, cut and leave materials in my yard. No advance notice, just a guy who let himself into the fenced backyard who I found walking around. Called office to ask that they not send gutter installation on Monday as sewer was being replaced. Gutter installation guy showed up on Monday but politely understood and came back today. Chimney cap came flying off a week ago. Called and asked if someone could come put that back on. Can't seem to get any commitment as to when that can happen. Overall impressions:the price value is not worth the amount of cleanup, phone calls and aggravation of having used this company. There is clearly an oversite problem or I just ended up with the only situation where this occured. No one followed up after any of these incidents. Incredibly frustrating situation overall and I would never recommend."

    - S.F.

  • "I used Buffalo's Best when the wind blew off parts of my roof. We ended up replacing the entire roof. They were so amazing to deal with insurance, Joe personally drove a sample shingle to my insurance appraiser. They helped guide me through the insurance maze. Overall very happy, will see after this winter how the roof holds up!"

    - A.R.

  • "Buffalo's Best Roofing Company was recommended to me by my neighbor who owns a lot of properties and has used them many times before. I was sold on them because they both solve and prevent problems and clearly stand by their work with the longest warranty of 12 years. They did a complete roof replacement and gutters. I had my home inspector come and inspect the job and he was impressed with the quality of their work. All of the roofers were polite, professional and cleaned up my property after the job was complete. I highly recommend them."

    - C.C.

  • "Highly recommend their services! Hard working and very professional crew. The whole project took only 2 weeks from the day I signed the contract to my roof being installed. We had such a great experience and certainly recommend this company to anyone looking for a home improvement contractor!"

    - J.F.

  • "Very impressed overall with the services provided to me by Buffalo's Best Roofing Company as well as the overall experience I had through the entire process. Scheduled our entire roof to be torn off and rebuilt on a week I was to be on vacation. Communication during the scheduled time was flawless, from the roofing Foreman all the way up to the owner. The roofers ran into some issues with the rafters and had to repair a lot of them, and were very knowledgeable and Buffalo's Best worked with me to come to an agreement that I was more than happy with. Very professional and ambitious company. I'm more than satisfied with my choice. Every question I had was answered, and all of my concerns addressed. Job was completed when and I returned as promised and it was like they were never there. I'd recommend this company every time. As a matter of fact, they're coming back in the Summer to do our siding and rebuild the front porch for the best price I was estimated for amongst 35 other contractors. As a business owner myself, I can see this company is here to stay. I give my best to Buffalo's Best"

    - G.J.

Showing Page {PageNumber} of {TotalPages}