Brown Roofing Co Inc

Brown Roofing Co Inc

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Brown Roofing Co Inc
12 Progress Ave Bldg 6, Seymour CT, 06483 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
6/7/2021
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (249)

Google Reviews

Contractor reviews from customers on Google

  • "Brown Roofing provided fantastic service throughout the repair process. My sales rep, Austin Miller, went above and beyond in providing exceptional service. He stayed in constant communication with me throughout the process, and ensured everything met my expectations. The service techs who came out were prompt and professional, and did fantastic work. I highly recommend Brown Roofing to anyone in their area needing roofing services."

    - A.M, Aug 2, 2021

  • "My experience with this company rates as one of the best experiences I have had in dealing with a contractor in every aspect. From sales, scheduling to the actual workers. I had a unique issue with my roof ventilation system that was caused by a different roofing company. First off I could not find anyone knowledgeable enough to figure out how to resolve the mold that started to develop on my wood ceilings. Secondly the recommend remedy by some of the contractors would not have worked. Then my luck changed when I contacted Brown Roofing and Nello their sales rep. In no time at all the problem was was understood and a strategy to remedy it was developed. The cost was reasonable and the timing of the work was too. The job has been completed now and I feel great that this venting issues is solved. If there were 6 stars I would give this company 6 stars. Don’t hesitate to call this company if you need a solid roofing company. ."

    - J.A, Jul 28, 2021

  • "This is a great place to get roofing done. Austin, the sales rep was great, explained everything in detail and to our satisfaction. Harold, the project manager, was great also. His team was timely, neat, and professional in all aspects of our house's roof installation. They cleaned up impeccably and finished when promised, ONE DAY! I even warned them about our neighborhood bears and they were diligent in watching for those critters. I highly recommend Brown Roofing for all your roofing needs."

    - F.G, Jun 30, 2021

See All Google
4.8 (249)

Google Reviews

Contractor reviews from customers on Google

  • "Brown Roofing provided fantastic service throughout the repair process. My sales rep, Austin Miller, went above and beyond in providing exceptional service. He stayed in constant communication with me throughout the process, and ensured everything met my expectations. The service techs who came out were prompt and professional, and did fantastic work. I highly recommend Brown Roofing to anyone in their area needing roofing services."

    - A.M.

  • "My experience with this company rates as one of the best experiences I have had in dealing with a contractor in every aspect. From sales, scheduling to the actual workers. I had a unique issue with my roof ventilation system that was caused by a different roofing company. First off I could not find anyone knowledgeable enough to figure out how to resolve the mold that started to develop on my wood ceilings. Secondly the recommend remedy by some of the contractors would not have worked. Then my luck changed when I contacted Brown Roofing and Nello their sales rep. In no time at all the problem was was understood and a strategy to remedy it was developed. The cost was reasonable and the timing of the work was too. The job has been completed now and I feel great that this venting issues is solved. If there were 6 stars I would give this company 6 stars. Don’t hesitate to call this company if you need a solid roofing company. ."

    - J.A.

  • "This is a great place to get roofing done. Austin, the sales rep was great, explained everything in detail and to our satisfaction. Harold, the project manager, was great also. His team was timely, neat, and professional in all aspects of our house's roof installation. They cleaned up impeccably and finished when promised, ONE DAY! I even warned them about our neighborhood bears and they were diligent in watching for those critters. I highly recommend Brown Roofing for all your roofing needs."

    - F.G.

  • "Professionally installed, well done. We had 1/2 of the house done 20 years ago with Gutter Shutter. It worked very well and we decided to install the system on the rest of the house this year. (After 20 years the old gutters were still clear of leaves and debris). The Brown folks were great - prompt, careful of plantings, and very neat."

    - A.L.

  • "Brown Roofing did an excellent job on our roof. Austin Miller was great to work with. He took his time inspecting our roof and told us what needed to be replaced and what could wait. The crew was timely, finished in a day and the roof looks great! They also replaced the roof on my shed that had water damage. Clean up was perfect, nothing for me to come home to worry about. I recommend Austin and Brown to anyone looking for a new roof. Friends of mine have already schedule a time for Brown Roofing."

    - Z.H.

  • "Nice people to speak with and Professional. Mark gave good presentation and followed up after. Roof installation was done in a day and looks great. Nice crew worked together as team and helpful to move small shed out of the way and back. Even helped put a nail on shed base support for me. Cleaned up beautifully after. Great manager Jim. Keep on contact through the Job."

    - L.A.

  • "I hired Brown Roofing Company to replace my entire roof. It is a big roof with lots of angles. They did an amazing job. Austin came out to give me an estimate, they completed the job in the timeframe they gave me (1 week). No extra cost, excellent work and on-time. Excellent company - I would highly recommend them."

    - A.S.

  • "Let me start by saying what a great experience!!! Our sales rep Mike Perry was great and found damage I didn't know was there. He helped process an insurance claim and made the entire process easy. Our project manager was Danny Lantieri and he was amazing! Danny answered all of questions and made sure that everything was perfect. He is fantastic to work with and I highly recommend requesting him as your project manager. The entire crew was polite and very respectful of my home. I am extremely happy with Brown Roofing and will definitely recommend them to others."

    - C.T.

  • "Brown Roofing is awesome ! Right from the initial phone call. They responded promptly. Called when then said they would etc..... Micheal was great. Very informative and HONEST! I had experienced an ice darn after a winter storm and had interior leaking from my front window. Michael promptly came out and knew what needed to be done. I received an estimate which was in order and agreed to have them do the job. The repair guys were fantastic! They were knowledgeable, professional and explained everything they did . The job was perfect. I am very pleased! I hope I never have to call on them again BUT if there is a need, I am so blessed to know a reliable, excellent company that I would most certainly use again if need be. As well as recommend them!"

    - D.D.

  • "When we purchased our house the inspector found , among other things, that the roof might need patching in a few places. We called several companies among them Brown Roofing. Mark Rebb came to the house at the time we agreed on to inspect and give us an estimate. We talked at the kitchen table and Mark showed us the high quality roofing products Brown uses right down to their custom made nails. Mark took a look in the attic and then went up on the roof. After his inspection he told us you have a good roof. You don't need a new one. It's fine the way it is. My boss wouldn't want me to try and sell you a roof or services you don't need. He further said, my father gave me a good name. I'm the only one who can ruin it. We have Mark's card. He's going to be our go to for any future roof, or gutter issues."

    - W

  • "My husband is a retired carpenter so our expectations of home repair and improvement contractors are high. When we needed to replace our roof we consulted with several contractors before choosing Brown Roofing to do the job. We chose Brown Roofing because we thought they would provide quality workmanship and be respectful of our property and our family. Brown Roofing did not disappoint. Their representative Mike was very helpful coordinating all aspects of the process from start to finish. The team of workers arrived when promised, worked professionally and carefully, left the job site in excellent condition at the end of each day and finished the job on schedule. We are very pleased with our roof and with Brown Roofing. We highly recommend them."

    - E.F.

  • "Had them install a whole new roof and gutter repair after significant storm damage from a tree. Great experience and cannot thank our Sales Rep Andrew enough for working with us and my insurance to get the roof repaired. He went above and beyond. Job team was able to do whole roof in one day and the roof has been great months later. Thank you Brown Roofing!"

    - K.S.

  • "Estimate was provided promptly and competitive, Michael was pleasant and professional through the process. Danny and installation crew were on site promptly as scheduled, pleasant and polite, neat, organized and left my yard as they found it with no debris or trash left behind. Work was completed as estimated. They provided pictures of work as it progressed which was greatly appreciated. I highly recommend you include Brown Roofing to provide a quote, you will not be disappointed in either price or quality of work. Excellent and reputable company to do business with!"

    - P.P.

  • "I'm 58 years and I've used many contractors over the years. Brown Roofing is by far the best contractor I've ever hired. From the Sales Rep (Gene) explaining step by set the materials and installation process to the actual replacement of my roof and gutters, they were excellent. The job was done professionally by the team and when they left, you wouldn't even know they had been there. Go get your other estimates and then call Brown Roofing, I'm confident you'll hire Brown Roofing because they know what they're doing and they price competitively."

    - V.P.

  • "Brown Roofing is very professional and friendly. The team that came to my home arrived on time, did what they had to do to protect the house, replaced shingles cleaned up. They were done in a day. They were an awesome team. I would recommend Brown Roofing to anyone who needs a new roof. They are awesome and accommodating"

    - D.C.

  • "Brown Roofing is awesome ! Right from the initial phone call. They responded promptly. Called when then said they would etc..... Micheal was great. Very informative and HONEST! I had experienced an ice darn after a winter storm and had interior leaking from my front window. Michael promptly came out and knew what needed to be done. I received an estimate which was in order and agreed to have them do the job. The repair guys were fantastic! They were knowledgeable, professional and explained everything they did . The job was perfect. I am very pleased! I hope I never have to call on them again BUT if there is a need, I am so blessed to know a reliable, excellent company that I would most certainly use again if need be. As well as recommend them!"

    - D.D.

  • "Working with brown roofing has been great. They were on site fast. They kept me in the loop the whole way sending me pictures of the progress. They protected the house with tarps and covered the floor as well to capture everything. The walked the whole area with magnets and cleaned up really good. Overall the quality of the roof that was put on I’m very glad I chose them. Thanks."

    - M.V.

  • "I had a great experience with this company replacing my gutters. Gene in sales was excellent- thorough and thoughtful, pleasant to deal with. The crew was outstanding- they recommended a change when the came to install and it made a big difference. They were also highly efficient and professional. And the end product looks great."

    - B.B.

  • "I was so impressed by this company. They did everything that they said they would. Hats off to their crew. Those guys worked none stop. Very professional. When they were done, the only thing they left behind, was my beautiful roof. If your looking for a new roof, don't hesitate to call Brown Roofing. You wont be disappointed. Great job, great price."

    - D.F.

  • "Estimate was provided promptly and competitive, Michael was pleasant and professional through the process. Danny and installation crew were on site promptly as scheduled, pleasant and polite, neat, organized and left my yard as they found it with no debris or trash left behind. Work was completed as estimated. They provided pictures of work as it progressed which was greatly appreciated. I highly recommend you include Brown Roofing to provide a quote, you will not be disappointed in either price or quality of work. Excellent and reputable company to do business with!"

    - P.P.

  • "Brown Roofing installed cutter guards on my house. This is the second time I have used Brown and they alway do a superb job. The team arrived on time and introduced themselves. They did the work in a timely manner and at a very reasonable price. I would definitely recommend Brown Roofing for all services they perform"

    - D.B.

  • "The services provided by Brown Roofing were beyond any of our expectations. The professionalism, timeliness and craftsmanship speaks to a company that takes great pride in its reputation. Moreover, the cost for such a wonderful service was no more than any other competitor that we interviewed prior to selecting Brown Roofing. The workers (led by Juan), the project manager (Jackson) and the initial company liaison (John) all maintained a transparent, honest and customer centered approach to the entire process. Many thanks to all of you at Brown Roofing for your work and integrity."

    - G.T.

  • "Brown Roofing gave me a very reasonable estimate to replace the flashing on my chimney and the sales rep seemed very knowledgeable. After signing the paperwork, I did not receive any word from the company for about three weeks. They called to tell me I had been put on the scheduled but no one ever showed. A couple days later, someone from the company came out and spent about thirty minutes removing the existing tar before realizing they needed an additional person. I was told they would come back the next day to finish, but no one ever showed up. I called the company again, was put on the schedule, but again. No one showed up to do the work. This happened two more times. Meanwhile, more water is coming into my home because of the work they started doing but didn't finish than before. I was told they would come today to finish the work. Understandably, it was too icy to do the work this morning, but I was promised they would be back later today to finish. No one has showed up. With a major snow storm on the way this job will likely be pushed back even further while my home is subjected to worse water damage than before they ever came. Very unfortunate and frustrating. I would not recommend them."

    - W.D.

  • "I contacted Brown Roofing for a quote on an issue with leaks around a chimney. Their sales rep Gene was very personable, friendly, and honest. Standing on the ground, he originally said it looked like my chimney needs to be repointed. However, once he got on the roof, he said I would just need flashing to be replaced. I was quoted about $1100.00 to replace the flashing and add an exhaust vent for a bathroom fan. I immediately booked the work to be done, which I had to wait about 2 weeks to be worked into their schedule. SO, today I contacted Brown Roofing to confirm they were still coming out. I was told the service team was in a meeting and I would be contacted later today for a follow up. Three hours later I had to call back and find out if they were still coming. That is when I was told during their service meeting that they determined that Gene's physical inspection and opinion were wrong. They then stated i would need the entire chimney to be replaced and they could recommend some masonry companies for the work to be done. I asked the girl on the phone if what she was telling me is that her sales rep's opinion was wrong and she said yes. This was very unprofessional. I felt Gene was a great sales rep and gained my trust but dealing with Brown Roofing has been a terrible experience. Thank you for booking the job and then making we wait two weeks to find out the work you quoted me is not going to fix my problem. You wasted my time. I requested time off from work so I could be home while the work was going to be done. I also didn't get additional quotes because I committed to your company. It is a poor business decision to review your appointments the day before they happen. Perhaps you should consider reviewing the inspection done by your sales rep prior to giving a quote and prior to booking the appointment so that you don't waste everyone's time. I would not recommend this company to anyone. It seems like because I didn't need an entire roof replacement that I'm not worth their time. I hope I can find a company that can do the work before major snow. Thank you so much."

    - A.A.

  • "Wonderful job all around. Finished in 1 day!!!! All trash removed and area looked better than before they started. Very friendly and highly recommend them."

    - A.R.

  • "My gutters got destroyed during the tornado. I called Brown Roofing. Their sales representative, Mike Perry, came out the next day and walked me through a solution and gave me an awesome deal. We agreed on a date and the gutters look fantastic."

    - C.G.

  • "I signed the contract for some snow guards and leaf guards. I was scheduled for Wednesday November 4th at 10:30am. 11am rolled around and nobody showed up. So I called and the girl said she was just about to call me to reschedule because they ordered the wrong snow guards. Not professional to wait until the day of the appointment to be told this. This wasn’t very considerate of my time. Anyway, she said I have you set for Saturday the 7th at 1:30pm. Guess what? It is now 2:00pm and another no show. No phone call. Nothing. This is twice that my time has been wasted and I have sat around waiting for this company. I would strongly recommend against using this company for your needs because if they are this inconsiderate before they even get your money, just think about if you need them after they have taken your money. Good luck getting them to show up. Fortunately I am only out two wasted days because I didn’t have to put a down payment but it’s still wasted time spent sitting around. To the owner(s)-Learn how to schedule your customers and learn some manners regarding calling a customer if you can’t make the appointment (twice in my case). You’ve got quite a high head count of employees shown on your website, unfortunately that kind of head count allows for frequent passing the buck to the “other” guy as in “oh I thought the other guy was gonna take care of that customer”."

    - P

  • "I initially contacted Brown Roofing interested in a traditional metal farm-style roofing system, and their Sales Consultant, Andrew Karsen, was very patient and thorough in going through all of the features, advantages and benefits of a number of roofing system. They completed the installation today and I am completely satisfied. The installation crew arrived right on time, they picked up every shred of debris and our yard is spotless. I am involved in construction myself, and am completely impressed by the level of care and professional techniques that Job Site Supervisor Jose, and his crew exhibited. If you want a premium product, professional worry-free installation, and great home owner - contractor experience - call Brown today. This was a rare pleasant experience in home improvement."

    - P.C.

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