Big Tuna Roofing

Big Tuna Roofing

Big Tuna Roofing
3780 Kori Rd Ste 11, Jacksonville FL, 32257 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
6/13/2016
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

3.5 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "LAZY, NO CUSTOMER SERVICE"

    - A.P, | JACKSONVILLE FL
    Sep 14, 2018

  • - G.S, | Jacksonville FL
    Apr 4, 2018

3.5 (2)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "LAZY, NO CUSTOMER SERVICE"

    - A.P, | JACKSONVILLE FL

  • - G.S, | Jacksonville FL

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Google
4.0 (44)

Google Reviews

Contractor reviews from customers on Google

  • "Danny the Roof Guy at Big Tuna provided exceptional service from start to finish in the replacement of my roof in Jacksonville. He was very responsive to emails, texts, and phone calls, and provided detailed responses to make the process smooth. From the information he provided it was evident that he was knowledgeable and had replaced many roofs in Jax. He made coordination efforts with my HOA for approval and pulled the necessary permits from the city in advance. His team replaced the roof on time and without issue. I could not have been more pleased with Danny the Roof Guy's service."

    - J.M, Nov 18, 2021

  • "Highly Recommend. We had a leak around our fireplace. The roof was only 2 years old but we had no warranty from previous roofer because he had passed and company was no longer in business. We called several recommended companies but no one called us back. First call to this company and received call back with prompt service and roof was repaired within 2 weeks. Can’t say how happy and appreciative we are. Thank you Big Tuna Roofing for coming to Callahan. Ray and Carol Holliman"

    - C.H, Sep 18, 2021

  • "Mediocre service, always excuses, one minor warranty repair, came threw some shingles on my yard, never came back, never heard from them and this is a month ago. , Never again big tuna, regret using this company."

    - J.J, Aug 1, 2021

See All Google
4.0 (44)

Google Reviews

Contractor reviews from customers on Google

  • "Danny the Roof Guy at Big Tuna provided exceptional service from start to finish in the replacement of my roof in Jacksonville. He was very responsive to emails, texts, and phone calls, and provided detailed responses to make the process smooth. From the information he provided it was evident that he was knowledgeable and had replaced many roofs in Jax. He made coordination efforts with my HOA for approval and pulled the necessary permits from the city in advance. His team replaced the roof on time and without issue. I could not have been more pleased with Danny the Roof Guy's service."

    - J.M.

  • "Highly Recommend. We had a leak around our fireplace. The roof was only 2 years old but we had no warranty from previous roofer because he had passed and company was no longer in business. We called several recommended companies but no one called us back. First call to this company and received call back with prompt service and roof was repaired within 2 weeks. Can’t say how happy and appreciative we are. Thank you Big Tuna Roofing for coming to Callahan. Ray and Carol Holliman"

    - C.H.

  • "Mediocre service, always excuses, one minor warranty repair, came threw some shingles on my yard, never came back, never heard from them and this is a month ago. , Never again big tuna, regret using this company."

    - J.J.

  • "Wayne helps me with my yard care and I've very happy with the service; I"m sure if you contact Big Tuna they'll be able to help you!"

    - J.V.

  • "Professional. They came out, did the job, cleaned up. Great roof. All went well, on time. Absolutely would recommend to anyone asking."

    - A.B.

  • "Big tuna helped us submit a very detailed wind claim with our insurance that got approved for full replacement. We had two companies submit claims that got denied for not enough information. Big tuna was responsive, detailed, quick and professional! Danny was a joy to work with and the workers who replaced the roof were fast and professional."

    - A.C.

  • "Great company. Very personable office staff. Reliable workers. 5 stars."

    - C.O.

  • "My roof was recently replaced by Big Tuna and worked directly with Project Manager Wayne Taylor. Wayne was very professional and very responsive to all my questions and anything I needed - email, texts, and phone calls - he got back with me right away. I was given the price up front, with no sales pitch for extra items or add-ons, which I appreciated. The job was scheduled quickly to meet our needs and the site was cleaned up afterwards. The dumpster got there the day before, and was picked up the day after. No hassles at all. Overall it was a great experience working with Wayne and Big Tuna."

    - K.P.

  • "BUYER BEWARE !!! Not often do I rate a company. Proceed with extreme caution. Bait and switch with low price and then gauge you on extras."

    - J.K.

  • "BUYER BEWARE! I had Big Tuna replace the roof on my home in Feb of 2018. Within the first year the roof leaked 4 times causing damage to interior drywall. Each time they sent a "repair man" but each time there was a rain storm water would be running down my walls and coming through recessed lights. They attempted to repair the damage to the wet drywall by simply painting over the moldy drywall stains (see images). I requested their insurance SEVERAL times so I could make a claim for the damages as they were clearly not competent enough to do it themselves and was ignored... I've since had to file a compliant with the licensing board as now multiple shingles have completely fallen off the roof after only 3 years. DO NOT USE THESE GUYS!"

    - J.S.

  • "I just moved in to a home where the previous owner used this company to replace the roof. The roof came out nice and passed all inspections. The problem is that during our walk through prior to closing and during moving in to the house my wife and I literally picked up at least 15 rusty roofing nails left around the property. After moving in we continued to find nails. To make matters worse in the past week my wife ended up stepping on nail in the grass in the front of the house and had to get a tetanus shot. The gentleman who came to cut my lawn also stepped on one in the backyard but luckily didn't break skin. Lastly, I ended up getting a flat due to, take a guess?!! A ROOFING NAIL. I called the company and they never called back or responded. In any trade cleaning up after yourself is just as important doing the work itself. Use this company at your own risk. I ended up buying a magnet to sweep the property and found more nails. I have a bag with all the nails I continue to pick up. I will try to upload pictures."

    - A.F.

  • "Called them 3 weeks ago and still havent called me till this day"

    - S.F.

  • "I recently had my roof replaced by Big Tuna Roofing and I can't say enough good about them. Danny Stella, my salesperson was a total professional. Danny met my insurance adjuster and ensured all back the office procedures were handled. He made it a breeze! Mike Jolet, my site foreman, went above and beyond for me. I had a lot of rotten wood and Mike made numerous trips to get wood and supplies while he did a great job directing the install crew. I heard from him numerous times throughout the build as he provided me with consistent updates. The crew was also very good. They worked very hard in the hot sun and cleaned up as they went. I would highly recommend this company as they are obviously customer service people who happen to be in the roofing business."

    - N.F.

  • "Randall Lewis and his team are second to none in my opinion. The attention to detail and fast and efficient work. Are just some of the reasons I refer anyone I know that needs a new roof or roofing repairs. They have top of the line customer service. Don't wait until its to late check your roof for any possible issues or just call Randall and his team to give you a free estimation. And remember Knowledge Is Power!!"

    - J.E.

  • "There are two types of people in this world; those who listen to me and those that do not but end up wishing they did. I recently experienced one of both types and I would like to reiterate their experiences. I recently referred both a neighbor and my brother-in-law who both needed a new roof. Both spoke to Randall Lewis and only one ended up having their roof done by Big Tuna Roofing. The one that did go with my recommendation was very happy with the job as it was completed on time and for the cost quoted. Because both wife and husband have construction careers they were most impressed with Randall and the crew that installed their roof. The one that did not choose Big Tuna chose instead a cheaper alternative. Although their initial quote was less, they soon realized that the true cost was much more both in terms of monetary concerns and with the time it took to complete the job. They have told me that they wish they had done the right thing from the beginning. Which type of person are you going to be?"

    - R.F.

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