AmeriPro Roofing

AmeriPro Roofing

AmeriPro Roofing
3040 Finley Rd Ste 200, Downers Grove IL, 60515 USA

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
8/14/2020
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

5.0 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "EXCELLENT"

    - R.M, | Dyer IN
    Aug 20, 2021

  • - H.K, | Rockford IL
    Mar 30, 2021

  • "GREAT JOB. VERY PROFESSIONAL"

    - A.D, | Franklin Park IL
    Dec 11, 2020

5.0 (3)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "EXCELLENT"

    - R.M, | Dyer IN

  • - H.K, | Rockford IL

  • "GREAT JOB. VERY PROFESSIONAL"

    - A.D, | Franklin Park IL

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Google
3.4 (38)

Google Reviews

Contractor reviews from customers on Google

  • "Overall decent company. As with any contractor communication is key. Keep up the good work."

    - B.G, Oct 11, 2021

  • "DO NOT USE THIS COMPANY!!!!! First they demand 50% up front AFTER you sign their contract. My roof and gutter guards are a total mess after this company got their hands on my home. The shingles are crooked and at an angle the edges are jagged. My gutters are damaged and bent after they installed the gutter guards. The gutter guards are missing the end caps still. The crew sent to my home damaged my newly installed fence and gate. I was supposed to have 50 year shingles and they installed 30 year according to my insurance adjuster. They put a hole through my roof and tried to cover it up by putting the paper and shingle over it. I caught it because the 2 days they were at my home it rained and I went into my attic to see how much water damage there was because they didn't tarp my roof. Rain poured in my living room, family room, dining room, kitchen, and master bedroom. They have refused to pay for the repairs to my fence and hole in my roof. The crew drank beer on my property while they worked. I have requested there proof of insurance and liability but they won't give it to me. The project manager and his supervisor have been a terror to deal with."

    - A.S, Sep 10, 2021

  • "Very professional, timely, and affordable. I would highly recommend to friends and family!"

    - T.C, Aug 11, 2021

See All Google
3.4 (38)

Google Reviews

Contractor reviews from customers on Google

  • "Overall decent company. As with any contractor communication is key. Keep up the good work."

    - B.G.

  • "DO NOT USE THIS COMPANY!!!!! First they demand 50% up front AFTER you sign their contract. My roof and gutter guards are a total mess after this company got their hands on my home. The shingles are crooked and at an angle the edges are jagged. My gutters are damaged and bent after they installed the gutter guards. The gutter guards are missing the end caps still. The crew sent to my home damaged my newly installed fence and gate. I was supposed to have 50 year shingles and they installed 30 year according to my insurance adjuster. They put a hole through my roof and tried to cover it up by putting the paper and shingle over it. I caught it because the 2 days they were at my home it rained and I went into my attic to see how much water damage there was because they didn't tarp my roof. Rain poured in my living room, family room, dining room, kitchen, and master bedroom. They have refused to pay for the repairs to my fence and hole in my roof. The crew drank beer on my property while they worked. I have requested there proof of insurance and liability but they won't give it to me. The project manager and his supervisor have been a terror to deal with."

    - A.S.

  • "Very professional, timely, and affordable. I would highly recommend to friends and family!"

    - T.C.

  • "Great company my whole family uses them. They used high quality material and took care of all the permits!!!"

    - P.P.

  • "Fast, easy and affordable. Very professional and would use again for any other relevant home improvement needs."

    - G.G.

  • "These clowns walk up to our door no masks and uninvited soliciting business we don’t need and littering our door with their pamphlets we don’t want. Stop coming door to door! We don’t know you and we 100% won’t even speak to anyone not wearing a mask!"

    - J.B.

  • "When I saw the door to door sales person I thought “ here we go again”. He explained he was there to do a free roof inspection, kept it short and to the point. I let him know our roof was just inspected two months ago and amazingly he didn’t apply the high pressure sales tactics. Left a brochure for future which I would at least consider this company if I did need a roofing service. First impression gets 4 stars simply because I still believe if I want a service I will seek it out myself. But this one was professional and appropriate at least."

    - C.W.

  • "Benito Miceli has already succeeded three claims for me. One last year and two this year. On behalf of the AmeriPro roofing, Benito checked my properties for the hail damage last year and won my trust quickly by his expertise, honesty, patience, and kindness. The whole claim process is pretty smooth with Benito's help and full supports. The job quality is high. I am very happy to work with Benito and highly recommended AmeriPro roofing company. Actually I already referred him to my relative and friends. And I will cooperate with Benito for my future claims. Many thanks to Benito and his company."

    - B.L.

  • "This company has the worst customer service I’ve ever experienced and I work in customer service. They continue to not return calls or follow up with us at all! I’ve had to contact them each time only to be told someone would call me back. We started off in October and now in March I still can not get answer. Their sales person convinced my husband that we needed a new roof on our home built 5 years ago. The supervisor stated his sales person over sold the roof repair and told me they would appeal with the insurance if the roof was denied. The insurance approved part of the roof and it still hasn’t been fixed. He stated due to COVID...blah blah but our neighbors went through them at the SAME time and they have a new roof. When I told him (Kevin) why hadn’t he appealed, he basically said I made the whole conversation up, which is a lie!!! He then informed me that AmeriPro doesn’t do “patch work” since the insurance didn’t approve the entire roof and he hasn’t appealed. His sales person explained that we should void the warranty with them so they can do the patch work or hire a new roofer or just return the check to the insurance company.When I complained to Kevin he said the same thing minus voiding the warranty. Sure Kevin, let me return the check to the insurance so if something goes wrong with my roof later they won’t cover it because we knew there was damage and didn’t fix it. I explained NO ONE, NOT A SINGLE SOUL AT THEIR COMPANY STATED THAT WAS THEIR POLICY. When I requested that he refer me to the document they supplied me stating this information he was unable to do so. He said he would talk to his supervisor and get me an answer on this and here we are one month later and still no update. They are the worst, take your business else where. I will be filing a complaint with the BBB and any other organization they are affiliated with about my personal experience."

    - A

  • "We had our roof installed by this company a couple years ago and now we are having water leaks and damage inside our home. We have tried contacting customer service for warranty and repairs. We have sent pictures of the damages. Emails have been sent back and forth about coming to take a look the past 3 days and nobody has showed up. Absolutely no integrity with this company. I would never recommend them! They just care about your insurance money. Hopefully our lawyer can get them to take action."

    - O.E.

  • "The roof started leaking a month after it was installed. The sheets needed to be replaced before putting new shingles but ameripro didn't care. After multiple calls and emails. They sent me a subcontractor who didn't even know the name of the company. Anyone who hire them needs to understand the way this company works, so Ameripro salesmen gets the deal than gives it to contractors who give it to subcontractor. they won't even bother to inspect the work. So 2 months after installing the roof, I have to change half of it due to mold and I have to fix the ventilation they had poorly installed. They are refusing to stand behind their work and want me to pay 6k to fix the leak. These people don't stand behind their work. they are only running after your insurance money. There are many small businesses with reliable people and good values that will do the work and stand behind it. Don't let the big name fool you! In my case ameripro was like a bad doctor who saw an infected bone/ organ but decided to stitch it and called it a day."

    - H.B.

  • "I will never recommend this company as long as I live. Nothing but issues since they replaced my roof and gutters. If there was a way to give a negative rating I would."

    - A.R.

  • "The roof started to leak a month after it was installed. The sheets needed to be replaced because of mold but ameripro didn't care. After multiple calls and emails. They sent me a subcontractor who didn't even know the name of the company. Anyone who hire them needs to understand the way this company works, so Ameripro salesmen gets the deal than gives it to contractors who give it to subcontractor. they won't even bother to inspect the work. So 2 months after installing the roof I have to change half of it due to mold and I have to fix the ventilation they had poorly installed. They are refusing to stand behind their work and want me to pay 6k to fix the leaking. These people don't stand behind their work. they are only running after the insurance money. They are many small businesses with reliable people and good value that will do the work and stand behind it. Don't let the big name fool you! In my case ameripro was like a bad doctor who saw an infected bone/ organ but decided to stitch it and called it a day."

    - H.B.

  • "Wow! Just wow. I can not tell you how amazing AmeriPro has been. They came highly recommended by my neighbor, but I did a little research beforehand and am so grateful I decided to use the company. I’m the kind of person who needs a bit of handholding and a lot of explanations, and I got just that. Benito Miceli was first rate! He did a preliminary roof inspection, was available when my adjuster came by, answered my thousand text and email inquiries, and gave me a great deal! Honestly, I feel like I made a great friend in the process."

    - S.R.

  • "Just watched one of the employees steel my neighbors garbage cans. Beware if they come to your neighborhood!!!"

    - M.H.

  • "Was told one thing by the salesman then didn't get what was promised. Had to fight back and forth only ended up with half of what I was promised. Very disappointing."

    - A.W.

  • "Upon them first coming to my house, I have to say I was a bit skeptical at first. But after using them and going through them, I do have to say, I’m thoroughly impressed! April first came to my door after a hail storm this summer and informed me that after a hail storm, roofs typically can get damaged. They did everything they could to get my new roof approved by my insurance company. After approval, I did run into a bit of a financial bind however, and they were more than happy and willing to work with me on this! I would 10/10 recommend them for any type of repairs! I know I will continue to go through them!"

    - C.K.

  • "This was honestly one of the worst companies I have ever dealt with in my life. A roof was installed on my house in 2016. The roof (in one area) was installed improperly per a general contractor, another roofer, and my insurance company. It caused several 1,000's of dollars in damage to my home. I need to replace a bathroom wall (wood, drywall, and siding) because of the. careless work that took place. The manager was extremely rude (feel free to listen to the recorded call you have) She instantly stated, "We can file an insurance claim" then tried blaming. it on my home inspector. I have sent photos/had my contractor contact them and the were unwilling to help in the slightest way. I was also hung up on when I asked to speak to someone higher up (she claimed it was an accident). They claim to have "the best warranty around" but it's no longer valid if the house is sold, so its essentially useless. It's a loophole to get out of doing the right thing. I never even asked them to repair the damaged that was caused inside my home, just the one poorly installed area on my roof. I called a few other roofing companies to ask about their process/as well as drip edge/flashing installation and this is the only one not willing to back their work/send someone to come look at it (even though the website says you offer free inspections). I will continue to try and get in touch with corporate, I don't understand how you can look at these pictures and think this is ok."

    - S.W.

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