Roof Fix

Roof Fix

Member Since: 4/12/2018

830 NE Loop 410 Ste 216, San Antonio TX, 78209 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.5 (169)

Google Reviews

Contractor reviews from customers on Google

  • "Roof Fix now offers Home Fix and I had a water leak behind a wall that needed attention. I called Roof Fix and they had a licensed plumber at my door the same day!! Mark was outstanding really new his stuff and located the leak in minutes. He was able to fix the leak in no time. Of course a hole in the wall is to be expected but Home Fix also sent out their wall expert Jonathan. He and his partner were able to put new sheetrock. I offered to paint it myself and they insisted they paint it! They wanted to make sure it was done to perfection!! I was floored with the professionalism and the outstanding customer service. They took the worry from me and I'm beyond happy that this is no longer on issue, which could have resulted in major damage $$$. I can't thank Duane and his team enough. You've got a client for life!!! Thank you, Thank you , Thank you!"

    A.C, Jan 21, 2021

  • "Alonso and his crew were fantastic. They were on time and friendly. They did an excellent job replacing my roof. The guys on the roof were quick and very professional. The guys on the ground kept everything clean and picked up. I highly recommend Roof Fix to anyone who needs or wants their roof replaced. If you’re lucky, you’ll get Alonso and his crew. I LOVE my new roof! Thank you!"

    L.A, Jan 21, 2021

  • "I want to start off by saying that I had contacted several roofing companies before Roof Fix took the job. Roof Fix was the only company that continued to stay in contact with me even after all the complications with the insurance company. I had several issue with other companies that just weren’t interested in dealing with my insurance company or the complexity of dealing with a flat roof ( that needed a lot of repairs) and I believe because of those 2 reasons several sales reps just stopped messaging me. Joshua the assistant sales manager stayed on top of the insurance company he was very patient and made sure we got the most to insure we would get a quality roof, he went above and beyond! Alex, Miguel, and the crew were very professional, his crew worked, quickly but efficient. They communicated very well with me throughout the entire process and reported any additional issue that came up. Unfortunately for us it rained shortly after the roof was completed and we woke up to leaks in places we didn’t have before and our kitchen and garage were flooded. This happened on a Sunday and Alex was very responsive in working to get the issue resolved. One of the crew members came out that same day to patched up the leak site from the outside and within the week Alex had a crew member scheduled to come out to repair the ceiling sheet rock that was damaged from the leakage. Mitch came out to do a final inspection, Alex and a couple of his crew members came back to address and fixed the issues that came back from the inspection, due to the cold weather their were some places that weren’t drying properly so they took care of that. Overall, it was a great experience Roof Fix and their team did an outstanding job to insure the job was done correctly. Throughout my entire time working with any of the contractors I never had any issues getting in contact with anyone and everyone on the team was very communicative in explaining what they were doing."

    D.R, Jan 19, 2021

See All Google
4.5 (169)

Google Reviews

Contractor reviews from customers on Google

  • "Roof Fix now offers Home Fix and I had a water leak behind a wall that needed attention. I called Roof Fix and they had a licensed plumber at my door the same day!! Mark was outstanding really new his stuff and located the leak in minutes. He was able to fix the leak in no time. Of course a hole in the wall is to be expected but Home Fix also sent out their wall expert Jonathan. He and his partner were able to put new sheetrock. I offered to paint it myself and they insisted they paint it! They wanted to make sure it was done to perfection!! I was floored with the professionalism and the outstanding customer service. They took the worry from me and I'm beyond happy that this is no longer on issue, which could have resulted in major damage $$$. I can't thank Duane and his team enough. You've got a client for life!!! Thank you, Thank you , Thank you!"

    A.C.

  • "Alonso and his crew were fantastic. They were on time and friendly. They did an excellent job replacing my roof. The guys on the roof were quick and very professional. The guys on the ground kept everything clean and picked up. I highly recommend Roof Fix to anyone who needs or wants their roof replaced. If you’re lucky, you’ll get Alonso and his crew. I LOVE my new roof! Thank you!"

    L.A.

  • "I want to start off by saying that I had contacted several roofing companies before Roof Fix took the job. Roof Fix was the only company that continued to stay in contact with me even after all the complications with the insurance company. I had several issue with other companies that just weren’t interested in dealing with my insurance company or the complexity of dealing with a flat roof ( that needed a lot of repairs) and I believe because of those 2 reasons several sales reps just stopped messaging me. Joshua the assistant sales manager stayed on top of the insurance company he was very patient and made sure we got the most to insure we would get a quality roof, he went above and beyond! Alex, Miguel, and the crew were very professional, his crew worked, quickly but efficient. They communicated very well with me throughout the entire process and reported any additional issue that came up. Unfortunately for us it rained shortly after the roof was completed and we woke up to leaks in places we didn’t have before and our kitchen and garage were flooded. This happened on a Sunday and Alex was very responsive in working to get the issue resolved. One of the crew members came out that same day to patched up the leak site from the outside and within the week Alex had a crew member scheduled to come out to repair the ceiling sheet rock that was damaged from the leakage. Mitch came out to do a final inspection, Alex and a couple of his crew members came back to address and fixed the issues that came back from the inspection, due to the cold weather their were some places that weren’t drying properly so they took care of that. Overall, it was a great experience Roof Fix and their team did an outstanding job to insure the job was done correctly. Throughout my entire time working with any of the contractors I never had any issues getting in contact with anyone and everyone on the team was very communicative in explaining what they were doing."

    D.R.

  • "After a rocky start as far as scheduling, (holidays and Covid-19 may have been a factor) we were nervous about having the job done. They sent out Sergio and his crew and they were amazing. They were on time, very professional and definitely knew their craft. They also found some issues that other roofers in the past had simply chosen to ignore. They let us know about them and fixed them immediately. They turned our initial opinions around and we are now happy customers."

    J.H.

  • "I needed a new roof for my home and I must say, Alonso and his team did an awesome job! I was amazed at the time it took to complete. I had my carport rebuilt as well and job well done. The staff is very friendly and helpful. Mason was also on hand to make sure I was satisfied. I highly recommend Roof Fix and plan to use them again in the future."

    V.N.

  • "I had several clay tile on my roof that needed replaced. I called numerous companies locally. No one responded because the job was too small. I saw Roof Fix advertised on TV and called them. JR responded immediately and set up a repair order. David and Pedro called me to see if they could come a week earlier than scheduled! The men repaired my roof tile and were extremely professional and knowledgeable. Not only did they replace the damaged tiles they took time to blow off the leaves on the roof! Roof Fix treats the customer like family. They really want you to be 100% satisfied. What a pleasure to find a company that takes pride in their work and customer satisfaction. Thank you so much! Barbara and David G."

    B.G.

  • "Roof Fix did a SUPER job replacing my roof in the fall of 2020. The experience of working with Roof Fix was EXTRA-Ordinary! Who knew a roof is really part of a whole system…not just shingles??? They repaired all the rotten wood of the decking and fascia. They replaced the felt and put on new gutters. When they say they are giving you a roof for life …they mean it! I had called and met with several other roofers and it was clear that Roof Fix was the company I wanted to work with. I was concerned with cost because of their commitment to doing the job perfectly. Guess what? They were totally competitive on price while hitting the work out of the park. I’m not sure there is a better roofing company out there! One other thing, they assigned an entire team to me to communicate with me (and insurance) all along the way. Roof Fix handled every aspect of my new roof. It was a blissful experience. Everything about Roof Fix and the service they rendered was more thank I could ever have expected. Thank you to each and every person at Roof Fix for making my life and home comfortable and beautiful."

    S.N.

  • "I cannot say enough good things about this exceptional company. We had quite the project going including the roof replacement, cement work and patio built into roofline. The work was quick and efficient and very detailed. From the start, Joshua H. let us know what the plan was going forward as well as letting us know our options with everything from roofing material to warranty and any other questions we had. The team that worked on our patio and siding on rear of house was excellent. Sylvia went above and beyond with her team executing our dream patio. She was very personable, knowledgeable and friendly and in constant communication about what was going on the whole process. Our roof came out perfect and tied everything together and we couldn’t be any happier. JR made sure our roof was satisfactory and came back to check the final roof project."

    J.P.

  • "Roof Fix is a very excellent and professional company, which I enthusiastically recommend with no reservation or hesitation. From my initial meeting with the VP of the company to the finished product of a perfectly installed roof, my impression was always “WOW!”. The installation process was seamless, due to two supervisory gentlemen, Nelson and Miguel, and the hard working crew of installers. When a huge rainstorm came out of nowhere, Miguel had his crew ( while getting soaked) rapidly cover the roof with a tarp. Without complaint, his talented group of workers quickly and flawlessly accomplished the task. The final product was a perfectly completed job. My thanks to the entire company for their professional and flawless work on my behalf."

    M.M.

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Awards & Certifications