"Last year, Professional Roofing led by Randy Rainey replaced our foam over tar and gravel flat roof on our house and on two outbuildings. A 60 ml PVC roof was then installed on our 21 year-old home and out buildings. The catalyst for replacement was hail damage. After obtaining quotes and discussing techniques for replacement with several roofing companies, my wife and I chose Professional Roofing for the following reasons: Quality: Flat roofs are a quality challenge. Professional Roofing demonstrated that quality of the installation work was the first priority. Self-inspection by Professional Roofing exceeded all expectations of external inspectors ; as a result all required inspections passed. More importantly, as my wife and I followed work execution, questions were promptly answered or addressed. Professional Roofing self-identified installation deficiencies while they were small and corrected them during work. My wife and I were pleased with this approach. Insurance: Randy was present for the initial insurance representative walk through and pointed out several instances of hail damage that I, as a homeowner, would not have recognized. As a result, my wife and I were completely satisfied with the insurance re-imbursement. Similarly, when scope increase occurred, Randy contacted our insurance company promptly as discussed below. Cost: The cost quote for replacement was in the band of all cost quotes for replacement. As owners of several decades old houses, we as homeowners know to expect unforeseen technical impediments during major repairs. For our roofing job, cost increases were for such changes in work scope . In each case, the cost increase was reasonable and justified and reported to our insurance company, resulting in additional reimbursements. In conclusion, my wife and I are completely satisfied with the performance of the work and the final product. We would recommend Professional Roofing to all homeowners, but in particular to those who require maintenance or replacement of flat roofs. If homeowners needed to view a product of Professional Roofing, we would be happy to show them our roofs. Art and Diane Tryon"