Custom Home Improvement & Repairs of Ham
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Custom Home Improvement & Repairs of Ham

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Custom Home Improvement & Repairs of Ham
851 Seahawk Cir Ste 103, Virginia Beach VA, 23452 USA
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Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
7/3/2013
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.9 (487)

Google Reviews

Contractor reviews from customers on Google

  • "I had all of my soffits, fascias, and door trims replaced/wrapped and I could not be happier! There is no doubt that this is a top quality company that only provide top quality services. Special shout out to Phillip and Jim for doing a FANTASTIC job on my house, and making me feel good about my investment in my property. They were fast, professional, and polite, knocking out my entire house in just a few days! I have already recommended this company to friends and family. Another thanks goes out to Mike B. for getting me interested and Lyle for coordinating the work I needed to have done! Great experience all around! Thanks again!"

    - G.H, Jul 27, 2021

  • "I am leaving a review not because I used their services, but because I tried to. Although they were unable to do a repair at this time, the woman on the phone made sure to let me know to look for reputable licensed individual, to donthe work. The fact that they are unable to help but still offered sound advice speak volumes of their work ethic and values. We will be doing some other home improvement in the future and I will not hesitate to call this company again. Honesty and kindness, no wonder you have so many fantastic reviews!"

    - B.K, Jul 23, 2021

  • "I would highly recommend Custom Home Improvement & Repairs. The sales person Keith is easy to work with, he gave the best price he can do at the first time he visited, unlike other roofers who would give you a much higher price at first and waiting for your competing offers to negotiate. The production manager Francisco is also easy to work with during the whole installation process, I have some water leakage issue and need to replace the whole roof in the back extension of my house. I also need to swap out 18 pieces of plywood. With a small overcharge, they were able to take care of all of it. The original work has been planed for 1 day but the team did a careful work in almost TWO FULL days. I have to especially praise the crew team that do the actually work, they are very responsible and did a careful and quality job. They are also willing to meet customer requirement for the details. Custom Home Improvement is not the type of cheap repair company that do work without warranty, they provide lifetime warranty with GAF product. Again, highly recommend them."

    - Y.Q, Jul 20, 2021

See All Google
4.9 (487)

Google Reviews

Contractor reviews from customers on Google

  • "I had all of my soffits, fascias, and door trims replaced/wrapped and I could not be happier! There is no doubt that this is a top quality company that only provide top quality services. Special shout out to Phillip and Jim for doing a FANTASTIC job on my house, and making me feel good about my investment in my property. They were fast, professional, and polite, knocking out my entire house in just a few days! I have already recommended this company to friends and family. Another thanks goes out to Mike B. for getting me interested and Lyle for coordinating the work I needed to have done! Great experience all around! Thanks again!"

    - G.H.

  • "I am leaving a review not because I used their services, but because I tried to. Although they were unable to do a repair at this time, the woman on the phone made sure to let me know to look for reputable licensed individual, to donthe work. The fact that they are unable to help but still offered sound advice speak volumes of their work ethic and values. We will be doing some other home improvement in the future and I will not hesitate to call this company again. Honesty and kindness, no wonder you have so many fantastic reviews!"

    - B.K.

  • "I would highly recommend Custom Home Improvement & Repairs. The sales person Keith is easy to work with, he gave the best price he can do at the first time he visited, unlike other roofers who would give you a much higher price at first and waiting for your competing offers to negotiate. The production manager Francisco is also easy to work with during the whole installation process, I have some water leakage issue and need to replace the whole roof in the back extension of my house. I also need to swap out 18 pieces of plywood. With a small overcharge, they were able to take care of all of it. The original work has been planed for 1 day but the team did a careful work in almost TWO FULL days. I have to especially praise the crew team that do the actually work, they are very responsible and did a careful and quality job. They are also willing to meet customer requirement for the details. Custom Home Improvement is not the type of cheap repair company that do work without warranty, they provide lifetime warranty with GAF product. Again, highly recommend them."

    - Y.Q.

  • "Had siding replaced. Kim was a one man crew. Did the whole 2 story house in 5 days by himself. Very professional courteous and friendly. Custom replaced my gutters and wrapped the trim a few years ago. Did a great job. That's why we went back for the siding. I would certainly use them again."

    - B.C.

  • "Awesome customer service all around. I bought my new home and we did not have gutters. They quickly came by to install them and at an affordable price. They even fixed a piece of my siding that was hanging down as a courtesy while they were working on that area of the house!! Highly recommend!!"

    - H.W.

  • "I had a wonderful experience working with this company. The employees were very responsive and professional. Everything was completed on time. If I ever need anything in the future I will only be calling them. A special thanks to Emily as she made me feel comfortable and at ease from the start! Keep up that great work!"

    - B.O.

  • "We are happy to recommend Jayhawk for your roofing needs. Our new roof looks amazing! The crew worked diligently and had our roof done by 3pm that day. They even covered the bushes next to the house to keep them from being damaged. Chili was the project manager and made sure our questions were answered and kept us informed every step of the way. Their prices were reasonable and very competitive."

    - L.C.

  • "I understand that you are trying to run a business, as I am a hard working individual myself. As stated, I work VERY hard and appreciate my peace and quiet when I'm home and NOT working. Therefore, to maintain that peace and quiet, I've taken the personal responsibility for that peace and have placed A VERY obvious "No Soliciting" sign on my door. So I can enjoy my down time. Custom Home Improvements is the ONLY company that CONSISTENTLY ignores that sign, rings my bell, and gets my 3 large dogs barking (for the next half hour) in Holland Pines. I've tried to be patient. I've tried to be understanding. Like I said, I'm a working man too. I get it. But, after this mornings latest intrusion after working a 16 hour shift yesterday, I swear the next time you try ringing my doorbell in Holland Pines, I think those three large dogs might just accidentally get loose. Hopefully a good medical plan is part of your companies benefits."

    - B.D.

  • "The team provided a wealth of knowledge about the roofing industry, provided websites other than their own for me to research value and product quality of their recommendations. I am very pleased with the work and love our "new look". My husband and I pride ourselves on the appearance of our home and this is the icing on the cake! We are a corner lot so high traffic and visibility. Thank you for the work team that did a great job and the clean up was so good you would never know they were here for the best part of a day. Love our new roof!"

    - C.B.

  • "First of all, I am really impressed with this company. I am a retired Electrical Engineer that owns a 3500 Sq ft home in Va Beach that I had built 25 years ago. As many of you know, after a certain amount of time, things need renovation so I started looking for a company that I could trust and get the job done for all of the Items that I need to have done. I do not want to deal with 3 or 4 companies so I met with Tim, one of the owners and perhaps one of the nicest and knowledgeable guys I have recently met in this industry. My criteria in finding the "right" company is the following: 1. The company needs to be licensed and insured 2. The company needs to be rated A with the Better Business Bureau 3. The company needs to have an informative website 4. The company needs to have adequate number of online positive reviews 5. The company should be in business for at lease 10 years I am happy to report that Custom Home Improvement met and exceeds all of my requirements and I am going to going to continue to work with these guys because I see the value this company provides its cutomers. I was really impressed with their website, especially the before and after comparison pictures. Their reviews are truly awesome, and quite frankly, I have never seen so many 5 star reviews. I am totally sold on this company and plan on using them again later on this summer. Keep up the good work Tim and team. Take care"

    - W.M.

  • "From start to finish everyone that we dealt with at custom home improvements was very nice and professional. Roof was completed in one day and the cleanup and care for the yard and bushes was excellent. Had one spot on the overhang that had wood rot that was damaged with a ladder and they came the very next day to repair it. Very happy with everything they’ve done. Great job, will use them again for some other projects in the future."

    - J.C.

  • "After getting a couple of estimates from the other "big names" in the area (the ones with lots of commercials), I saw Customer Home Improvements on a Google search and decided for one more estimate. Do yourself a favor and call those other guys first, then call Custom Home Improvements. Same quality GAF roofing system as the other guys, but at almost half the price! Price for roofing was so reasonable, we got new leaf protect gutters as well. The roofing crew showed up at 7:30am and got to work and was done my 4:30pm. I have seen other roofs be replaced in the neighborhood and the crews are usually 3-4 people. My crew had 8 members! I was super impressed that there was a member of the crew dedicated to clean-up while the new roof was going on. Most jobs I've seen, the old roof lies on the ground until the new roof is on, then it is cleaned up. And I think my yard was cleaner after they were finished than when the started! There were some leaves behind the bushes...they raked those up for us as well! Definitely glad I made the extra call."

    - J.L.

  • "From the get go of our free window measurement estimate all the way through the installation and checkup this company has been so easy to work with! Mark and his team are awesome and their windows are top notch quality! Highly recommend choosing these guys for any project you’re looking to do! We will be using them again in the future for any other needs we have!"

    - K.B.

  • "This company is the absolute BEST! Bill was very helpful and professional. He offered options that I had not originally considered, without urging me to go outside of my budget. He was very honest and upfront about everything! I will DEFINITELY choose this company for all of my future home improvement needs!"

    - M.M.

  • "Very professional company, That truly takes the time to answer all your question. Me and husband felt no pressure during the initial visit to get a roof for our home. Bill showed professionalism, knowledge and that he wasnt trying to take us for a ride. We were so impressed that we hired them to do the siding of our house as well. Would definitely recommend. Will review again after job is complete."

    - V.H.

  • "I am a tough customer and have high expectations, but Custom Home Improvement met all of my expectations. These guys did everything correct - zero pressure, very informative, professional and extremely skilled. I really appreciated the little things they did; communicate every step of the way, cleaning my gutters, and returned everything back into place unlike other companies who have been working in my neighborhood. The entire process was very fast from signing to completion."

    - S.W.

  • "We had an excellent contract signing with Giovanni today...what an informative and knowledgeable gentleman to explain every aspect of the roof and skylight installation! We are looking forward to the completion of this time sensitive repair and investment in our home.. we met with three contractors and Giovanni definitely surpassed every presentation and explanation of the company , product and process of the project.He was professional, honest and personable ...will let you know the end results and experience with this local company."

    - S.G.

  • "Amazing!!! Very friendly, honest and extremely professional! That was definitely the most important to me. Very straight forward and never once tried to sell us the most expensive products for what we were looking g at. I would highly recommend this company and I am extremely excited to see finished job! Will definitely use them again for future plans for our home. Thank you for all your help and friendliness you gave us today! No negative feedback from us only positive. Will update once everything is done and complete to share more of our experience and before and after pictures."

    - M.H.

  • "These guys are absolutely amazing!!! It’s not just one person or one experience they ALL hold to an extremely high standard. They are respectful and very punctual. They were honest and gave me the best quote possible even with the horrible condition of my roof. Kyle Bosher worked around my schedule and was very patient and understanding. He was just about making a sell but he truly cared about the best possible options for me and my family’s situation. I would highly recommend these guys and will definitely be passing their information on to everyone I know!!!"

    - J.M.

  • "John came out and talk to us in person about our extensive siding job. He was passionate about his price, quality of work, and the crew that he uses to install. Mark, Neil, and Francesco were here every day getting the project done. They were so sweet with our kids and so professional with us! Chad and the window guys hammered out the window replacements and doors in half a day. We could NOT be happier with the crew or with Keith’s original recommendations. This job was not the cheapest bid we got but it is the only one we felt really offered long term value to our home! We have recommended the CHI crew to many neighbors!"

    - J.R.

  • "Had my trim wrapped. Looks beautiful. Workers did an amazing job. Very careful around my property. Very satisfied. Took about four days. Slight backorder issue. But, company met issue and delivered."

    - L.D.

  • "Greg came out and gave us a roof estimate and quickly scheduled our installation. Our chosen shingle was not in stock so they upgraded to a better in stock shingle us for free. We are completely impressed with the customer service and quality we received from Custom Home improvements. Custom is veteran operated and takes great care of its veteran customers. If you live in the Hampton Roads are we highly recommend Custom for your home improvement needs. Greg makes himself available to answer any questions and is super responsive finding you an answer."

    - J.S.

  • "Great service conducted all business virtually which made it super simple. Install crew were professional, showed on time and were able to finish in 1 day. Highly recommend!!"

    - J.V.

  • "Most professional business that I have dealt with in the 19 years I have lived here. Great workers who are motivated to do a great job. Worked on my home like it was theirs. Great job from start to finish including the initial sales appointment. Everyone in the company complete professionals. If your looking for 100 percent reliability look no further. Thank all of you for the great job."

    - T.M.

  • "Great team! They worked hard to get the best shingles and everything was fast and smooth. Very easy to work with - this was for a rental house and we live overseas."

    - J.R.

  • "Custom Home Improvements replaced the roof on my mother’s house. This was our first roof we have had replaced. Lyle was very knowledgeable about the different products and explained the whole process in detail, which made us comfortable with our decision. We are very happy with the whole experience from start to finish. Highly recommend them for your next project."

    - L.B.

  • "Seriously, LOOK NO FURTHER! This company has been absolutely amazing to my family and I! They were completely transparent throughout the whole process of my roof installation and so affordable! The amount of professionalism they carried completely amazed me! Polite, well mannered and very respectful ! 10/10 would recommend."

    - T.D.

  • "Had windows replaced in September of 2017. Lyle was our salesman. The windows are great. The guys did the job well and fast. For a good price. Lyle returned today to get us a new roof. He did great, as usual. Lyle definitely deserves all bragging rights in the office!"

    - J.C.

  • "Replaced my roof, no leaks."

    - A.W.

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