Cochran Exteriors

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Cochran Exteriors
8461 Castlewood Dr, Indianapolis IN, 46250 USA

Member Since: 2/23/2011

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.6 (475)

Google Reviews

Contractor reviews from customers on Google

  • "Scam artists. I fell victim to the Storm Chaser scam when I called this company to give me a siding quote, they said my roof will need to be replaced first from the recent hail damage. The associate assured me that insurance would cover it completely, and he'd throw in free gutters. I got a quote that stated the gutters would be discounted off the bill. They did a HORRIBLE job. They did not even COMPLETE it. There is no trim, I have 4-6 inch cuts into my siding on every roof edge. It caused water damage to my bedroom. The gutters were installed horribly, straight into the ground and into a flower bed with no runoff. I got the invoice and I owe 8k out of pocket because they tacked the gutters BACK onto the job and charged me 1.5k for non-line item "upgrades" that I did not approve. Bait and switch discounts. Their siding quote was also 6k over a competitor for the same job. They left nails and trash all over my home and yard. My roof has been missing trim for 8 months now and they refuse to respond about it. The owner of the company is now telling me over email they won't "work something out" until I remove this review. Stays up until you correct the invoice. You're not going to bully me on top of scamming me. I'm not paying for incomplete work. I'm not paying for gutters you quoted and told me would be discounted. Not the only negative review like this. It is not my responsibility to manage your company's practices, and nothing in this post is hyperbole. I'd be happy to post the documents and photos publicly if you'd like."

    - H.M, Jun 18, 2021

  • "Cochran replaced our roof and gutters, and fixed a lot of water damage. This was a large and complicated job, and in a historical district. I was very impressed with Cochran's professionalism and clear communication throughout the process. My sales rep, Michael Godbolt, was very helpful and informative on the front end of the job and stayed in contact throughout. Highly recommended."

    - W.N, May 24, 2021

  • "Can't say enough good things about this company. They were not only on time for their appointment but were a little early. They were efficient with their time. Explained things perfectly and were very kind. We had siding that came loose in a storm and they were able to fix things up for us rather quickly. Would recommend them and would absolutely use them again."

    - J.B, May 10, 2021

See All Google
4.6 (475)

Google Reviews

Contractor reviews from customers on Google

  • "Scam artists. I fell victim to the Storm Chaser scam when I called this company to give me a siding quote, they said my roof will need to be replaced first from the recent hail damage. The associate assured me that insurance would cover it completely, and he'd throw in free gutters. I got a quote that stated the gutters would be discounted off the bill. They did a HORRIBLE job. They did not even COMPLETE it. There is no trim, I have 4-6 inch cuts into my siding on every roof edge. It caused water damage to my bedroom. The gutters were installed horribly, straight into the ground and into a flower bed with no runoff. I got the invoice and I owe 8k out of pocket because they tacked the gutters BACK onto the job and charged me 1.5k for non-line item "upgrades" that I did not approve. Bait and switch discounts. Their siding quote was also 6k over a competitor for the same job. They left nails and trash all over my home and yard. My roof has been missing trim for 8 months now and they refuse to respond about it. The owner of the company is now telling me over email they won't "work something out" until I remove this review. Stays up until you correct the invoice. You're not going to bully me on top of scamming me. I'm not paying for incomplete work. I'm not paying for gutters you quoted and told me would be discounted. Not the only negative review like this. It is not my responsibility to manage your company's practices, and nothing in this post is hyperbole. I'd be happy to post the documents and photos publicly if you'd like."

    - H.M.

  • "Cochran replaced our roof and gutters, and fixed a lot of water damage. This was a large and complicated job, and in a historical district. I was very impressed with Cochran's professionalism and clear communication throughout the process. My sales rep, Michael Godbolt, was very helpful and informative on the front end of the job and stayed in contact throughout. Highly recommended."

    - W.N.

  • "Can't say enough good things about this company. They were not only on time for their appointment but were a little early. They were efficient with their time. Explained things perfectly and were very kind. We had siding that came loose in a storm and they were able to fix things up for us rather quickly. Would recommend them and would absolutely use them again."

    - J.B.

  • "They replaced the siding and gutters on our house. They were excellent. They were on time, polite, and cleaned up after themselves every night. We couldn't be happier with the services they provided!! They told us it would take about 2 weeks to complete the job and in only took them about 1 week! We were very pleased!"

    - M.D.

  • "Dustin came to our home to give an estimate for siding repair, and not only was Dustin on time and very professional, he also educated us on the best ways to go about working with the Insurance Company to knowledge regarding our outdated siding and the best route to go if we were planning on staying in the home or selling and jumped on our roof to check for other issues and educated us on guttering, etc. and even unclogged my gutter for me and drained the gutter that had an inch of water standing. Not only were we very happy to meet Dustin and pleased with his knowledge, but by the time he left we actually saw him as a friend and not just a stranger. We would highly recommend Cochran to anyone . They are a first class organization and we will be using them once our insurance claim has been filed."

    - R.C.

  • "First of all the sales rep did everything possible under their power to get this right but it still was not right. I had giving instructions about being careful on my driveway because it is narrow and I have landscaping lights there which they've snap one off without saying anything. The work they did do was good but they did not follow directions. The sales rep even took a photo and made drawings on it to make sure the crew would know exactly where the downspouts were to be placed and they still did not get them in the correct place. Then I got a text from Rachel asking me how the work was which I explained to her in text of all that happened during my experience with their work crew and heard nothing back at all. When they came out to replace my gutters the first time, on the south side of my house they did not put a downspout in the place specified so they had to come out a second time remove that gutter and then install another gutter with the downspouts in the correct positions. Again a picture was shown with drawings of where everything should go and they still put the downspout on the wrong wall, it was in the right area but on the wrong wall on the corner."

    - J

  • "I love this company. They installed my roof in one day. The crew was very hard working and the site manager kept me in the loop with updates throughout the day. My new roof likes amazing!"

    - K.L.

  • "I highly recommend Dustin for any of your roof, gutter or siding repairs. He was very personable and explained what I did and did not need and he even knocked off some of the tree branches that were on the roof for me. He went above and beyond of what I would have expected. I will definitely use him in the future when we decide to replace our siding."

    - R.N.

  • "Hired them to do my gutters, they were the first company out of about 6 that actually heard my complaints and got a ladder out and went on my roof to check out the problem with my gutter system. Ralph was knowledgeable and provided me with a solution. The price was higher than I would have liked to pay but I expect they will do a great job. They haven’t come out to do them yet but the process with them so far has been great! Will update if anything changes."

    - S.R.

  • "We had John with Cochran Exteriors out to take a look at our leaking roof. He was courteous and thorough with his inspection. He gave recommendations for updating the exterior of our home for better curb appeal and resale value."

    - K.P.

  • "Although we didn’t end up going with Cochran (due to their outrageous pricing), Dustin was extremely nice, prompt, and helpful. He made the experience a pleasant one. Ask for him if you can. That being said, if you have a smaller job that needs done, I’d look elsewhere since they do charge a minimum service fee. I’m sure their pricing is more fair for larger jobs, but for something small (we had one piece of siding needing replaced), the cost just isn’t worth it."

    - S.S.

  • "Everything was wonderful. We were impressed with Jamie’s knowledge and expertise. He made us feel like we were on the right track. The installation crew was fantastic...on time, hard working, professional and kept everything neat and orderly at the end of each day. We have received so many compliments , and would highly recommend Cochran to anyone. In fact, two different neighbors have asked for contact information. We look forward to getting a quote on shutters."

    - J.G.

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