Baker Roofing Company

Baker Roofing Company

Baker Roofing Company
517 Mercury St, Raleigh NC, 27603 USA

Overview

About Us

Baker Roofing Company, a residential and commercial roofing contractor, has been providing roofing services for over 100 years! We offer roof replacement, new roof construction and roof repairs for homes, offices, manufacturing and much more. Baker Roofing Company is a full service contractor that offers not only roofing services, but siding, window replacement, roof coatings and much more.

At-A-Glance
Member Since:
9/10/1997
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.8 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "do quality work."

    - CARY, NC
    Dec 8, 2015

  • "We're very professional and made our job as GC much easier"

    - SPARTANBURG, SC
    Jul 24, 2013

  • "are a professional organization that does not cut corners."

    - ANTIOCH, TN
    Jun 14, 2013

4.8 (4)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "do quality work."

    - CARY, NC

  • "We're very professional and made our job as GC much easier"

    - SPARTANBURG, SC

  • "are a professional organization that does not cut corners."

    - ANTIOCH, TN

  • "started the job ahead of schedule as requested. worked everyday until completed. cleaned up after them selves. were nice and courteous and helpful.as far as i could tell they knew what they were doing, they worked as a team. i was very please with the workmanship."

    - SANFORD, NC

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Google
4.7 (351)

Google Reviews

Contractor reviews from customers on Google

  • "We recently hired Baker Roofing to replace all our siding and trimming, replace a leaky flat roof over our screened porch, and replace the gutters along with it all. Robert managed the project with great communication and direction throughout (as did a Pete when called upon). Alex led his crew through all the siding replacement and was very professional and careful in all his planning. The roofing crew did an excellent job with the new flat roof and skylights. The painting crew led by Marco addressed all the painting and did superb work. Finally Scott’s group installed the gutters and accommodated all my concerns before calling it complete. 10/10 would use them again .. though to be fair, some of our garden bed areas and grass didn’t make it out alive .. a good deal of that damage may have been attributed to the insulation crew that came out for a couple of days to fully insulate the home. And with a project of this size, some plant damage is tough to prevent entirely. But in the spirit of continuous improvement, I would just recommend a little more planning on where the work will be conducted and make sure the owner is aware upfront that some collateral damage to grass and plants will likely be unavoidable. Doesn’t change my opinion of the work excellent done and again, will be calling them back to do future work. The deck is next. Thanks to the on-site crew, back office, and everyone involved in beautifying our home’s exterior. - Greg H."

    - G.H, Jul 27, 2021

  • "Baker Roofing is a great and trustworthy roofing company. All the staff are professional and caring. Ignacio the sales rep was very knowledgeable about the process and various shingles. Jason Morris the site project manager went above and beyond for us to make our re-roof happen on time! We highly recommend this company as they have a very strong work ethic."

    - C.(, Jun 29, 2021

  • "I recently had an addition and the entire existing roof replaced on a job I am doing. (I am a General Contractor in Durham, NC). The quoting of the job by Ignacio Gutierrez was professional and timely. I am extremely impressed by Ignacio’s timely responses and follow up on the job!! Also, the project manager, David was wonderful. He was on the job every day and was eager to answer any questions and made sure I was well informed as the job progressed! I HIGHLY RECOMMEND IGNACIO AND DAVID to do my roofing work in the future. Carlyle White."

    - C.W, Jun 23, 2021

See All Google
4.7 (351)

Google Reviews

Contractor reviews from customers on Google

  • "We recently hired Baker Roofing to replace all our siding and trimming, replace a leaky flat roof over our screened porch, and replace the gutters along with it all. Robert managed the project with great communication and direction throughout (as did a Pete when called upon). Alex led his crew through all the siding replacement and was very professional and careful in all his planning. The roofing crew did an excellent job with the new flat roof and skylights. The painting crew led by Marco addressed all the painting and did superb work. Finally Scott’s group installed the gutters and accommodated all my concerns before calling it complete. 10/10 would use them again .. though to be fair, some of our garden bed areas and grass didn’t make it out alive .. a good deal of that damage may have been attributed to the insulation crew that came out for a couple of days to fully insulate the home. And with a project of this size, some plant damage is tough to prevent entirely. But in the spirit of continuous improvement, I would just recommend a little more planning on where the work will be conducted and make sure the owner is aware upfront that some collateral damage to grass and plants will likely be unavoidable. Doesn’t change my opinion of the work excellent done and again, will be calling them back to do future work. The deck is next. Thanks to the on-site crew, back office, and everyone involved in beautifying our home’s exterior. - Greg H."

    - G.H.

  • "Baker Roofing is a great and trustworthy roofing company. All the staff are professional and caring. Ignacio the sales rep was very knowledgeable about the process and various shingles. Jason Morris the site project manager went above and beyond for us to make our re-roof happen on time! We highly recommend this company as they have a very strong work ethic."

    - C.(.

  • "I recently had an addition and the entire existing roof replaced on a job I am doing. (I am a General Contractor in Durham, NC). The quoting of the job by Ignacio Gutierrez was professional and timely. I am extremely impressed by Ignacio’s timely responses and follow up on the job!! Also, the project manager, David was wonderful. He was on the job every day and was eager to answer any questions and made sure I was well informed as the job progressed! I HIGHLY RECOMMEND IGNACIO AND DAVID to do my roofing work in the future. Carlyle White."

    - C.W.

  • "I chose Baker Roofing to replace my roof shingles and they did a fantastic job! From Will Gurney who did a thorough review of my roof and provided my estimate to Clint Compton who was my project manager to Jaime Moreno who headed up a great crew, I could not be happier with the work done. Everyone involved was professional and the crew was extremely hard-working and did great work on my roof. I would highly recommend them if you are looking for a high-quality roofing job on your home. Thanks guys!"

    - S.M.

  • "We recently had our roof replaced with Baker and had a great experience. Bart (Sales), Eleazar (Project Manager) and Ariel (Dept Head) were all professional and responsive to all of our questions. We appreciated Eleazar keeping us informed of the project's progress with pictures. The crew was thorough, efficient and when they completed the work, they did an awesome job with the clean up. They are not cheap but the quality work they provide is worth it!"

    - B.S.

  • "To a very special "BAKER ROOFING YOUNG MAN" == I didn't get your name today (in the afternoon on Wednesday, May 5, 2021) when you pulled your vehicle roadside beside my vehicle on NC210 Hwy Johnston County to offer your assistance in securing furniture in the back of our pickup truck. You approached us and made sure things were made secure with a tie down strap so we, and other drivers on NC210, could travel safely to each of our destinations. It's kind of a mystery how one person can have such an impact on complete strangers with just a simple act of kindness. Your "EMPLOYER" and your "Mom" and "Dad" should smile and be proud that you took time to offer your assistance to us today. It only took a few minutes to get us on our way. I just want to say "THANK YOU" and commend you for making such a HUGE impression by your GOOD DEED. Because of you I will try my best to make a difference to others I meet to "Pay It Forward" and show compassion and kindness the way you did for us. Keep up the good work as a very caring human being."

    - S.B.

  • "Very good experience right from the beginning. David, the estimator, did a very professional and kind work, giving us valuable advice and help with the right quality and color for our new roof. Chris, the PM, also did a fine and professional work executing the project with quality and punctuality. Even the crew was very professional and installed the new roof with safety, quality and cleanliness. As a summary: world class professionalism, kindness, quality, punctuality and safety; my wife and I are happy customers! ...Wonderful Team!"

    - I.G.

  • "I am late with this review as my roof was installed a while ago but it still looks great and has held up well! The team was very professional. They took good care of my plants, the deck furniture and cleaned up perfectly after they were done. Everything went very smoothly and completely very quickly. I'm impressed and recommend Baker to everyone. Special Thanks to Ignacio Gutierrez for a job well done!"

    - K.K.

  • "We could not be more happy with our new roof and gutters from Baker. We had asked around and it was consistent advice from trusted folks that led us to Baker. Our experience with Baker began with Ignacio Gutierrez providing us great advice on materials and colors, on what was best for our house and what was best for our neighborhood. Ignacio was honest and told us that more might need to be done if they discovered damage under the old shingles. He was forthright, wise, and confidence inspiring. That confidence was enhanced by project manager Mel Luna. Mel told us exactly what they would do and in what order. He also kept us continually advised about progress with texts and photos of what they found when the old shingles were removed. As Ignacio had suspected, we needed a lot of underlayment replaced and Mel's photos clearly showed us what we needed. Mel was continually in motion getting more materials and getting the job done. His crew was topnotch as well - fast, thorough, professional, and really good humored. They finished what looked to be a long job in a bit over a day. We were astounded at how efficiently they worked. When the gutters were added, the place looks like a new house. We will highly recommend Baker to anyone who asks us about a new roof. One gets what one pays for and we got professionalism, years of solid experience, great workmanship, and a great new roof. Ignacio and Mel are two reasons why Baker has such a good reputation."

    - R.B.

  • "I am loving my new windows! Rob Holt and Brian Altork was my initial contact. They walked me through several options and when presenting the estimates, really broke down all the different choices. There was no pressure at all, unlike the Anderson salesman we met with. Robert Allen was the project manager and helped line up the window delivery and installation. He was great on communication. Octavio did the installation and painted/repaired and the work is flawless. Highly recommend!"

    - S.S.

  • "Baker roofing did an excellent job on a difficult roof/chimney removal and shingle installation. Ignacio was great to work with on the initial visit and estimate. He answered all my questions and was very thorough. Clint was an excellent project manager. He was easy to work with, especially if he needed to stop early or shift days due to the unpredictability of my business. I definitely recommend Baker Roofing!"

    - P.P.

  • "Baker roofing exceeded my expectations. They were efficient, on time and kept me informed throughout the process. Robert Allen was exceptional in coordinating deliveries and the workforce with precision and went the extra mile to ensure customer satisfaction. Julio and Josh Bowling did a great job on the flat roof. Juan Moreno kept things moving and well organized and the cleanup was very thorough> Bake Roofing has my highest possible recommendation."

    - R.A.

  • "We had Baker Roofing install a new roof. They were quick to respond and answered all our questions. Ignacio, Jason, Scott, and the whole team were great. We feel very confident with the job that was done. Our neighbors were impressed with the work as well. And the clean up after installation was very thorough. We are extremely happy with our roof and our decision to use Baker."

    - T.H.

  • "We had Baker Roofing put a new roof on our home. Pricing was not the cheapest of the companies we looked at, but the repairs they recommended and the way they were going to do the repairs all made my engineer husband happy and confident they knew what they were doing. The work was done in the time frame they promised, with top quality materials. The work crews were great, showed up on time, and were careful and respectful of our property. Best of all was the communication from Baker. From our first contact to set up an appointment for the estimate through meeting with the supervisor of the job, to finishing and meeting again to make sure everything was done to our satisfaction, Baker was so responsive and customer focused. Every question we had was answered quickly, they told us each day when they would return, gave us details on what work was going to be done each day. When the supervisor had to leave, he would check in before hand to make sure we wouldn't have any questions while he was gone and were comfortable with the crew and what they were doing. Excellent communication skills - for the whole Baker team, but especially Mr. Silva who was never too busy to listen to our thoughts and concerns and get the answers. Thank you Baker Roofing!"

    - C.M.

  • "We have nothing but positive things to say about our experience working with David (Ignacio) and Mike from Baker Roofing. Their team did an excellent job and were very professional and thorough. Communication was excellent. I would highly recommend their services!"

    - S.Y.

  • "I hired Baker Roofing to replace the old siding on my house with James Hardie siding. Project manager Pete, Alex and his siding crew, and Marcos and his painting crew did an Awesome job. They showed up on the day the project was scheduled to start. They worked and started on time everyday that weather permitted to complete the project. Pete came out before the project started and when over all the aspects of what they would be doing. Pete was very responsive to any changes that I threw at them. Any and all of my phone calls or text were answered in a very timely manner. Pete ensured that all materials were and site and hand counted every piece to ensure their orders were complete with enough to finish the job. Alex with his siding crew and Marcos with his painting/finishing crew were very friendly. They would answer any immediate questions I had and would take time explain any process I had questions about. The job site was cleaned up everyday before leaving You could tell from their work ethic that they take pride in in their crafts and the proof is on the house. They have to be good craftsman for their work to stand up for Baker's 15 year installation warranty. I have used Baker Roofing in the past and will continue to use them for any and all my next projects."

    - T.P.

  • "I was very impressed with the entire Baker operation from beginning to end of project. Everyone I dealt with, including Nacho Gutierrez, Scott Beane and both of the crews that worked on the job, was very professional and thorough. They communicated with me throughout the process to make sure I understood what was happening, and they followed through on all that they promised. The quality of their work is unsurpassed!"

    - A.P.

  • "They actually had a cancellation and was able to get to my roof sooner. Very professional, quick installation. Job supervisor Jose Silva kept me updated on status and made sure that I agreed to some extra work before proceeding. Extremely pleased with job and with Jose Silva professionalism"

    - J.P.

  • "Baker Roofing did a great job repairing where we had a roof leak. They were very professional and arrived promptly as scheduled. After completing the work they reviewed the repairs that were made to make sure we were satisfied. I highly recommend them to anyone!!!"

    - L.G.

  • "Everything went well. Great attention to detail. On time/as scheduled & their project manager Robert Allen was great about staying in touch & keeping me updated from beginning of project through completion"

    - R.O.

  • "Worked with Will Gurney. Had a tight timeline as we wanted to get a re-roof before installing solar at the end of 2020. Unlike the other roofing companies I contacted, Will responded rapidly, often within minutes of me sending an email. And this includes in the evenings. He and his team were able to get the roof done ahead of schedule. Very impressed with Baker and the quality of the install and would recommend to others."

    - M.Z.

  • "Brian from Baker Roofing is a dream! He was amazing and he did an excellent installation of the window we ordered. The service was top notch. The entire experience was awesome from my first call to the office, the quote, delivery and installation. Brian's workmanship is superior to anything we have ever had before (we have used many other contractors in our past). Baker is the best and I will never use any other contractor for roofing, siding, windows, etc. Thank you, Brian for your dedication and excellent workmanship."

    - M.L.

  • "We have been in our house for 6 years, and have experienced more than a few roof leaks due to poor construction on an addition. After stop-gap measures and paying an outrageous amount for a partial repair from a less than reputable roofing company (hindsight is 2020) we finally had to replace the roof. We had several inspections and estimates, and after talking to Rob Holt at Baker Roofing, we decided to use them to replace our roof. Rob pointed out problem areas with our roof that no other roofer even mentioned. Baker was definitely not the cheapest, but you can't put a price tag on peace of mind. The roof was installed in a few days and we upgraded our gutters as well. Josh Bailey was the project manager and he did an excellent job of making sure the project was completed to Baker Roofing's high standards. There is a reason the company has been in business for 100 years. We highly recommend Baker Roofing for your roof/gutter replacement job! "Always good work""

    - R.C.

  • "They also replaced windows and shutters on or home. They did a great job. Robert was very responsive and communicated everything we needed to know to prepare. His crew was awesome and always kept the grounds clean after a days work. I would highly recommend Baker Roofing."

    - K.W.

  • "They came, the project manager was there at the start of the day, in between, and at the end of the day, kept us posted every step of the way, told us when they would be back the next day, and they were always early...they exceeded our expectations with professionalism, updates, pointed out extra details they had done for us...they cleaned up every day when they left our house, and today they were done and you couldn't even tell anything had been touched, except that we had a beautiful new roof. This was a class act project manager and crew. I would highly recommend Baker Roofing Company and the team that did our work to anyone in our neighborhood, friends, family, doesn't matter... They weren't good or great, they were outstanding in every way.. absolutely no complaints, my husband and I feel so fortunate and grateful to them.. Thank you! We'll try to send some referrals your way. You deserve it."

    - S.B.

  • "We were very pleased with the work performed by Baker Roofing. They communicated well from the estimate through work follow-up. We felt confident enough with their professionalism to allow them to work on our home while we were out of town. The work was completed when we returned and the jobsite (yard and driveway) was clean. Once we were back in town, the project manager followed up with us to ensure we were happy with the outcome. Overall, they were more expensive than the other quotes we received, but the result was worth it."

    - C.F.

  • "Every person from Baker Roofing we dealt with was professional, informative, and pleasant to deal with. The project manager kept me informed of the progress, issues and took care to ensure the job was done right. Baker Roofing came highly recommended, not the cheapest but fair price, good work guarantee and a thorough job. The work area was kept cleaned up. Now my roof will not leak and looks good!"

    - M.A.

  • "We used Baker to do a new roof installation and replace a fixed skylight plus gutter installation and gutter guards. They also replaced a copper roof over a bay window. We had three different work crews that worked on our house. The two roofing crews did the regular roof and the copper roof and were on site at the same time. Jim and Raul's crew did the roof and skylight. They were very hard working and were always keeping us informed on what was being accomplished every work day and what to expect next. There were a couple of tweaks to be made after the work was done but they came right back out and fixed everything to our liking. The workers who replaced our copper roof did a beautiful job and we are very happy with it. The gutter crew came after all of the roofing was finished and completed the work in about a day and a half. There was some slight damage to a couple of things from ladders but when I pointed them out, they came right back and fixed them. Baker does great quality work and stands behind their completed jobs. They do care about their customer satisfaction. We would definitely use them again."

    - M.F.

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