Academy Roofing

Academy Roofing

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Academy Roofing
2910 Cherokee St NW Ste 100, Kennesaw GA, 30144 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
4/20/2018
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.6 (102)

Google Reviews

Contractor reviews from customers on Google

  • "They responded to my request for an estimate quickly. They took the extra time to go up into my attic to see the condition of the underside of my roof. They did a good job explaining what needed to be done. They were not the cheapest estimate I received, but they did tell me about the wood that needed to replaced on the roof first thing, where the other said they would have to wait and see once they got the shingles off. Other company did not look at my attic, so it would have cost me more than their estimate when they saw the condition of the wood on my roof. Once I gave them the ok, they came out within a week to get the job done. Great communications during the process."

    - B.P, Nov 18, 2021

  • "Honest and trustworthy company! They were very professional and you could tell they care about their clients. Another company was taking advantage of me, Academy was honest with what I needed and saved me a lot of money. Highly recommend them to anyone in need of roofing and chimney replacement or repairs."

    - B.H, Nov 5, 2021

  • "Use them for all my roofing issues and they’re great. Honest and fair evaluations and pricing plus great work."

    - D.J, Oct 25, 2021

See All Google
4.6 (102)

Google Reviews

Contractor reviews from customers on Google

  • "They responded to my request for an estimate quickly. They took the extra time to go up into my attic to see the condition of the underside of my roof. They did a good job explaining what needed to be done. They were not the cheapest estimate I received, but they did tell me about the wood that needed to replaced on the roof first thing, where the other said they would have to wait and see once they got the shingles off. Other company did not look at my attic, so it would have cost me more than their estimate when they saw the condition of the wood on my roof. Once I gave them the ok, they came out within a week to get the job done. Great communications during the process."

    - B.P.

  • "Honest and trustworthy company! They were very professional and you could tell they care about their clients. Another company was taking advantage of me, Academy was honest with what I needed and saved me a lot of money. Highly recommend them to anyone in need of roofing and chimney replacement or repairs."

    - B.H.

  • "Use them for all my roofing issues and they’re great. Honest and fair evaluations and pricing plus great work."

    - D.J.

  • "The manager was prompt in inspecting and providing us with a quote for quality skylights at a fair price. However, the process of getting our skylights installed was disappointing. The first day they were scheduled install was rained out (which of course happens). I was rescheduled for the following week. The rescheduled day came and went. AR was a no call/no show. An email to the company assured me I was on the schedule for the following day. However, they were again a no call/no show. Again, the company was contacted and stated that someone would be out the following day to install the skylights. The next day I received a call from the installer stating he was 20-30 minutes away. About 30 minutes later he called back saying he was too sick to work. After contacting the company yet again, AR said someone would be out the next morning for sure. The same installer called the next day to say he would be arriving soon. When he arrived weather was too poor to work but was forecasted to be perfect later in the day. As it wasn’t dire, we agreed for him to be back at 9:00 am on the following Monday. All this was relayed to AR office, and I was told that the manager would be following up by phone or email about my experience. I was never contacted. Monday the installer finally shows up at 10:30, drops his crew off and leaves for another job. They finally finish, but then I noticed the mess they left. A couch where one of the skylights is located was covered in dirt and dry wall dust. There were also dirty handprints left on the painted ceiling where they had reached in while working. The following day, I received a bill that overcharged me by $750/20% (matching an outdated estimate – this was quickly corrected after notifying their office). COVID has strained many industries in the US, leaving many without enough workers and short on supplies. Maybe this is the case at Academy Roofing regarding their installers or if their costumer service has taken a down turn. For their sake, I hope my experience was just a one off. In any case, the lack of effective communication was disappointing and, at times, just plain infuriating. The skylights seem to be correctly installed, but I expect to seek other bids for our future roofing needs."

    - D.M.

  • "Very professional! We will definitely use them again!!!"

    - R.G.

  • "Very professional. Academy Gen Mgr is a really nice guy. Felt his assessment and quote was very honest and reasonable. Team came in and completed the work with np."

    - T.S.

  • "Academy Roofing repaired our roof last year and did a fantastic job of fixing the leaks we were having around improperly installed flashing and vent boots. We developed another leak during one of the recent heavy rains and Shane Satterfield came out immediately to inspect the leak. It turned out to be a problem with a gutter. Shane was great about explaining the problem and what the gutter company who installed it would need to do to fix it. He didn't charge anything for his time and was amazingly responsive. This is one of the most ethical roofing companies I have ever dealt with and their work is top notch. I wish I could have a Shane for all our house issues!"

    - A.C.

  • "Called Academy roofing to do a roof inspection as i was having wet spots show up on my ceiling. Getting an appointment scheduled was very easy. After scott came out i agreed to have general roof maintenance done for an estimate of $695. An estimate means this is how much it could cost not how much we are going to charge you for very little work. My roof maintenance appointment was scheduled for Saturday and I was told by Bailey someone would call me to let me know they would on there way. Well Friday i have people staring in my windows and then Eddie calls me to let me know they are there. He was rather rude when i was like you are supposed to come tomorrow (saturday). He informed me it was going to rain saturday and he wasn't going to work in the rain. That bailey was supposed to have to called and told me that the schedule was changing. When i spoke with Bailey she told that Eddie was supposed to have called me. I don't appreciated companies where employees throw each other under the boss. Doesn't speak to a good company environment nor does it give me a great impression of the company. Also, i had other work scheduled for Friday that i had to move because of their unannounced arrival. So eddie and his crew spent 10 minutes on my roof and i have a bill for 695. When i asked for a detailed summary i got some images of a roof. With no proof that it is actually my roof and was told eddie brought extra people so the work went fast. Well... that's a lie. There was only one dude that went up on my roof."

    - A.C.

  • "I appreciated the quick response and service, even though my need was a small job. They sent a very friendly roofer to handle my needs."

    - R.H.

  • "Nathan did an excellent job! He was very efficient, knowledgeable, and friendly. We will always use Academy Roofing for our roofing needs."

    - B.M.

  • "Scott at Acadamy Roofing is very professional and made made arrangements to tarp my roof very quickly! Once the proposal was signed the roof was up in a matter of days. Looks great!"

    - J.D.

  • "Within a year after moving into our new home, we noticed a leak in our bedroom from the roof. The house had just had the roof replaced with Academy a year prior to us moving, so I called them to come take a look knowing it was still well within their warranty period. After having to pay to transfer the warranty, a rep came out to look and said it was just a couple of shingles that needed to be replaced but everything else looked fine so the leak was probably from a faulty piece of wood around the chimney (which we paid to have replaced). Fast forward 3 months, the leak came back. I once again called Academy and left a detailed message and did not receive a call back. I've since had 3 other roofing companies out to assess the situation and compare opinions to get to the bottom of the issue - all 3 of them said essentially the same thing: we need a complete re-flash around our chimney because the flashing was not replaced with the roof installation. It is frustrating that I'm out of pocket for the transfer fee as well as the fee to repair the chimney wood, and am now back at square one to correctly repair the original issue. UPDATE: upon hearing of my experience, the president of Academy personally reached out to make good on the situation. They not only refunded the transfer fee in good faith, but also offered to completely redo the flashing and chimney repairs free of cost. While the initial experience wasn’t ideal, this appears to be an isolated situation and the customer service received through Academy to rectify the situation was stellar and greatly appreciated."

    - L.B.

  • "Scott here was great. Beyond honest and told me what needed to be done for way less than I would have paid him to do. Felt very trustworthy. Highly recommend."

    - S.G.

  • "Had a roof put on after Florence in Nov 2018. The company traveled to the coast most likely to do many jobs but is refusing to come back to fix what is wrong with the one they put on our home! The wArranty company has reached out to Academy roofing, however, they will not do what is required according to the warranty company. I, too, called them and they said they would not come back since it’s too far. During a recent storm we had shingles blow off which exposed severe issues with the entire roof. Rotten OSB boards..shingles with too many nails and driven in too far, wrong underlayment used for the type of shingle we got, and 8-10 inches of lift on the shingles which will cause more to blow off on any other storm. We have had several estimates for repair since they will not return to fulfill their end of the warranty that was purchased. All companies have advised that work was not done correctly. We are now having to pay for what should have been done when the new roof was out on initially. Buyers beware!!! Have many pictures if needed!"

    - J.W.

  • "Shane was my primary roofing specialist. He was very knowledgeable and helpful with my warranty company. Academy roofing overall we great regarding scheduling and communicating with me services and costs. I would definitely recommend and use them again."

    - N.M.

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