Pyramid Roofing Company Inc

Pyramid Roofing Company Inc

Pyramid Roofing Company Inc
13800 S US Highway 71, Grandview MO, 64030 USA

Overview

About Us

There’s a reason that Pyramid Roofing Commercial has been the first choice for the commercial roofing needs of local businesses over the last 20 years, and it has everything to do with our roofing quality, value, and service dependability. Thanks to our high-tech equipment and trained manpower, we have the ability to take on any size of project, regardless of whether it’s a new-construction installation or a re-roofing job.

At-A-Glance
Member Since:
2/4/2009
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "know roofing and care about customers."

    - KANSAS CITY, MO
    Jul 17, 2018

5.0 (1)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "know roofing and care about customers."

    - KANSAS CITY, MO

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Google
4.5 (258)

Google Reviews

Contractor reviews from customers on Google

  • "We have used Pyramid Roofing for our last roof installation, our current one and some recent roof repair. If you are looking for a professional roofer who provides excellent service and does what they say they will do, look no further! Pyramid is the only choice. We highly recommend them. FYI--Ray assisted with our estimate and Miss Ashley (in office) helped us with scheduling and follow up. We sincerely appreciate both of them and all Pyramid Roofing employees who completed the work. Many thanks."

    - L.H, Nov 30, 2021

  • "Pyramid Roofing is the best! The entire process was streamlining with no issues whatsoever. Starting with the pleasant customer service scheduling rep and Ray was prompt, professional and kind when he showed up for the bid. Fair price, superb cleanup, hard working and the job completed in one day! This is the second time I’ve used this company and I highly recommended them. I will always use Pyramid Roofing in the future."

    - K, Nov 18, 2021

  • "Thank you Pyramid for the new roof on our rental property looks great. We have worked with you on all our properties since 1988. Always great service and the people in the office couldn't be any nicer. I am definitely a repeat customer Angie"

    - A.H, Oct 23, 2021

See All Google
4.5 (258)

Google Reviews

Contractor reviews from customers on Google

  • "We have used Pyramid Roofing for our last roof installation, our current one and some recent roof repair. If you are looking for a professional roofer who provides excellent service and does what they say they will do, look no further! Pyramid is the only choice. We highly recommend them. FYI--Ray assisted with our estimate and Miss Ashley (in office) helped us with scheduling and follow up. We sincerely appreciate both of them and all Pyramid Roofing employees who completed the work. Many thanks."

    - L.H.

  • "Pyramid Roofing is the best! The entire process was streamlining with no issues whatsoever. Starting with the pleasant customer service scheduling rep and Ray was prompt, professional and kind when he showed up for the bid. Fair price, superb cleanup, hard working and the job completed in one day! This is the second time I’ve used this company and I highly recommended them. I will always use Pyramid Roofing in the future."

    - K

  • "Thank you Pyramid for the new roof on our rental property looks great. We have worked with you on all our properties since 1988. Always great service and the people in the office couldn't be any nicer. I am definitely a repeat customer Angie"

    - A.H.

  • "Gary Nash was gave excellent service. Repaired my chimney cap and vent. Well Done Pyramid!"

    - E.C.

  • "**. Update ** Now they have resorted to calling me a liar, so in response: the gutter section WAS damaged after being put up and taken down 3-4 times. Their employees DID verify the damage. They DID eventually get the gutters up, it took 10 weeks and 3 different crews. I DID have to hire another contractor to fix a lot of the issues they left (like the untreated pine they put up as facia.) they DO have that invoice, and were kind enough to take that amount off our invoice. Yes after the second crew screwed up the gutter installation (they replaced the downspouts with the ones that were the correct width, but didn’t bother cutting the holes in gutters to match the larger diameter) I did tell them they had more than enough chances to correct it, and I wanted to hire another company to fix it. They then threatened to take me court because their contract states I have to give them every opportunity to fix their mistakes. Their employees and contractors are bullies who try to blame the customer in order to cover their rears…as can be seen in their response to the review. They are unprofessional at best and slanderous at their worst. They deducted $1500 off the bill after 10 weeks of calling, emailing, and fighting for corrective action, the Operations Manager was the only person who even seemed to care that things were done poorly. No one else in the company called until yesterday when they asked me to take down my review. So if/when this happens to you, call Robert…he’s the only one you’ll get anywhere with. 🤷‍♀️ We hired then to replace the roof and gutters at our animal shelter. Hands down the worst experience with a vendor I’ve ever had. The sales process is great, but after that it’s dismal. They subcontract the work, then don’t stand behind the crews they hire. Even when their own employees admit it is a terrible job, they don’t respond with anything other than resending your invoice. We are more than 2 months out with no resolution. Every time I call, management is “in a meeting” and no one ever calls back. At this point I’ll have to hire another company to come out and redo what they did. If you do hire them (which I do NOT recommend) get an inspection before you pay them. We found lots corners were cut with the roof as well, and never would have known if we hadn’t gone up and inspected the work. It’s such a bummer."

    - M.R.

  • "Very solid company. Gary Nash was very helpful and responsive in getting a crew out to perform some basic roof warranty work and and to do some additional ventilation. The initial work was performed at no cost because the company stands behind their work and their roofs. I was pleased with that. I opted to do some additional ventilation work and it was very reasonable in terms of price. Pyramid Roofing is not out there to gouge people. The crew was out twice and was friendly and responsive with the wife as well. Highly recommend this company (and Gary) for new roofs or service on an existing roof."

    - F.B.

  • "We hired then to replace the roof and gutters at our animal shelter. Hands down the worst experience with a vendor I’ve ever had. The sales process is great, but after that it’s dismal. They subcontract the work, then don’t stand behind the crews they hire. Even when their own employees admit it is a terrible job, they don’t respond with anything other than resending your invoice. We are more than 2 months out with no resolution. Every time I call management is “in a meeting” and no one ever calls back. At this point I’ll have to hire another company to come out and redo what they did. If you do hire them (which I do NOT recommend) get an inspection before you pay them. We found lots corners were cut with the roof as well, and never would have known if we hadn’t gone up and inspected the work. It’s such a bummer."

    - M.R.

  • "I have dealt with a lot of vendors in my life. The salesman was fantastic but unfortunately he isn’t the one that controls the people who come and do the work. We had our roof replaced along with our gutters. The roofing job was done fine but as many of the reviews have said, the gutters were subcontracted out to another company. While the roof was being completed we were initially told they would call us to schedule the guttering crew to come out. The last night of the roofing job, our salesman came to clean up what the roofing crew didn’t and told us that the gutter crew would be here the next day. Which obviously wasn’t scheduled nor was it convenient. When the crew arrived at our house, the foreman said they were just told the day before about our job and they were not prepared to do it properly but they still tried to do it anyway. As they were completing the job, there were so many mistakes being made that we had to make them stop working until someone from Pyramid came out to fix several issues. Multiple people from Pyramid told us the work was unacceptable and even said at one point they wouldn’t use that crew again. To this day the gutters are still unacceptable and water is running over the sides because they were improperly installed and no one has ever made it right."

    - M.S.

  • "Tony came out and was very honest and told me that they could repair the roof and that I could probably get another couple of years out of it. I am thankful that I can wait a little longer to get a new roof. They did a great job. Very nice people and very professional. I Will definitely use Pyramid when I replace the roof."

    - T.G.

  • "It was great! Chris Herron, inspected my roof. And told me that what I thought of at the time that I needed a new roof. He explained that the roof was still in good condition for right now. It's still has some life. He didn't want to take me for money that wasn't needed right now for a roof. The problems I thought were real were just cosmetic in nature and not a reason for concern. Thanks Chris! I will use Pyramid, when the time comes."

    - K.J.

  • "The actual pyramid roofing employed staff were amazing. Super respectful super courteous. The subcontracted workers that worked on my house were subpar with poor customer relations pyramid roofing did everything they could to correct and alleviate the issues that I had I commend them. Make sure you use pyramid roofers not subcontractors"

    - T.B.

  • "We had wind and hail damage to our home's roof and needed a full replacement. Called Pyramid to get an estimate. They were out that very day. We called back the next day to give them the go ahead and they got the materials ordered. In less than a week they were back delivering the materials and the following day a team showed up to install the roof. It only took the one day to tear down and replace the roof and a couple of skylights. A great company. I would highly recommend. Plus, the final invoice matched the estimate to the penny. Thanks Pyramid!!!"

    - B.D.

  • "From start to finish my experience with Pyramid Roofing was outstanding. Heath provided an informative and reasonable estimate, explaining what needed repair (and what still had life left in it) and what the repair process would entail. Valerie has also been outstanding helping with all of my follow-up questions. And Gary is outstanding with some of the best customer service I have ever experienced! I would not hesitate to recommend Pyramid roofing!"

    - K.H.

  • "Couldn't be happier with the service, professionalism, and start to finish touches by Tony, Ashley and Shaun. New roof and guttering. Top notch quality and great looks. Would highly recommend them to others needing quality work. Steve and Marge Myers"

    - S.M.

  • "What a great roofing company. I LOVE my roof and gutters. Thanks to Ray, Valerie, Travis, Brian, and everyone involved in this project. The guys that actually put the roof on were very nice and dang, they never get tired. They were work horses and detail oriented. They cleaned up every night. Ray and Valerie were super sweet and funny. Very easy to communicate with, and communication is the most important thing. They helped me with deciding on what roof to choose. It's a big investment and they wanted to make sure I was happy. I'm a bit of a nut, and now a happy nut. Travis made sure everything was going perfect. He would get on the roof and make sure it was being done right. Travis was pretty picky. Not a bad thing when you are dealing with a roof. I'm glad he was picky I know the job was done well. Brian came back over and touch up painted and double checked everything. My husband and I really couldn't be happier with the job well done. We were amazed and now can rest assured we have a good roof to weather the storms. No worries for 50 years. Thanks Pyramid Roofing"

    - K.L.

  • "We chose Pyramid to replace our roof after experiencing a leak. They worked with us and provided insight on how to engage our insurance company. We did so and the adjuster for our insurance company agreed that we had sufficient damage to warrant a new roof. Pyramid crew replaced the roof with an experienced crew that provided us with their insurance license upon request. Well done! We have had the roof now for about a month and the new gutters and roof look great!"

    - K.J.

  • "Pyramid (Tony G specifically) was extremely easy to work with! I asked for a quote and Tony was there the next day and then they had our roof done shortly after. The roof dramatically changed the way our house looks. It’s beautiful & looks so updated. The workers also were efficient & cleaned up well after they were finished. They also replaced our gutters. We went with black gutters and I LOVE them."

    - K.D.

  • "I am so happy we went with Pyramid Roofing. From my first communication to my last they have been incredibly helpful, friendly, knowledgeable and priced VERY competitively. They gave my wife and I plenty of time to look over the different kinds of roofing and colors we wanted and when we made our selection and we signed our contract they were at our house and ready to work the exact day and time. After they made our quote on the price I was talking to the sales person and asked if they recommended anybody for gutter also. They have somebody they work with and replaced all our gutters for free with the roof, the price we paid never changed. I had no problems at all and would 100% use their services again and will recommend them to anybody needing work or replacement done."

    - S.H.

  • "From start to finish my experience with Pyramid Roofing was outstanding. Heath provided an informative and reasonable estimate, explaining what needed repair (and what still had life left in it) and what the repair process would entail. Valerie has also been outstanding helping with all of my follow-up questions. I would not hesitate to recommend Pyramid roofing!"

    - K.H.

  • "I contacted Tony and the Pyramid team for some work on my roof that was needed in order to re-establish roof coverage on my insurance plan. Tony was responsive and very helpful in identifying a solution that didn't require a complete re-roof. Needless to say, we were able to get roof coverage added back on our insurance for a very affordable price. Team, thank you for your help again and good luck in your future business."

    - M.K.

  • "Heath and Valerie were great to work with throughout the entire process. They were straight with us when we asked a lot of questions. We couldn't have asked for a better crew, either. Tear off, replaced some bad sheathing, ridge vents, and full re-roof in one day, and everything cleaned up by 4pm the same day! We would highly recommend Pyramid to others. Definitely five stars!"

    - D.W.

  • "Pyramid did a fantastic job with all duties performed on my job. From Jeff Vick coming over and sitting down with us and walking us through this, to the crews doing an outstanding job with tear off and reroofing. They kept things clean and presentable the whole way through and very fast as well. Thanks to all involved, and would recommend them to anyone looking for this service ."

    - B.J.

  • "Pyramid was reasonably priced and polite to work with. They were very cooperative with the various residents. Stephen Green coordinated the work (for roof replacement of an 8 unit building in an HOA) efficiently and pleasantly. Their workers were friendly with the homeowners and responsive to requests for reasonable accommodations. Finally, they were quick to address any issues we had - and got them taken care of without any arguments. I would highly recommend them for the price as well as the service."

    - E.T.

  • "Steve Green inspected and described what damage there was to the roof and the repairs needed. Everything took less than a week to be completed Mr Green was very professional and sent updates as needed. I am very pleased with the work completed and highly recommend Pyramid Roofing."

    - D.P.

  • "This company is top notch! It started with the inside sale coordinator Valerie Knight. She is the key to all of this. She managed the coordination of the project from start to finish. The crew that came out was great to work with and did a good job with cleanup. Had a small leak afterwards and they were unbelievably quick to come out and fix it. I can't recommend them enough!"

    - L.E.

  • "I used Pyramid Roofing Company when my home sustained damage following a hail storm. The entire process was completed quickly and professionally. The staff was knowledgeable and friendly. They completed the replacement of the roofing system, gutters, and window screens. I would recommend this company for all your roofing and exterior needs. Max Herrera"

    - M

  • "I could not be more impressed with Pyramid Roofing. The prior evening my skylight started leaking which was destroying the ceiling in my bathroom. I called them the next morning & by noon the next day they have already been out to repair the leak & solve my problem. Melissa took my initial call & was very helpful in getting someone out that day as more inclement weather is coming & I was concerned about having further damage. Michael W was the gentleman who came out & he was the utmost professional. He was able to determine the problem & make the needed repairs. I had used this company years ago with great results so it is nice to see that they have only gotten better. I would urge anyone needing roofing work to call Pyramid as you will not be disappointed. Thanks to all the great people at Pyramid Roofing."

    - B.W.

  • "I wish there was an option for even more stars!! I worked with Rick at Pyramid Roofing. We were told our roof needed to be replaced before closing. He was extremely helpful and responsive. He worked with us as we made changes and jumped through hoops the HOA threw at us. They worked nonstop to meet our closing date and did an excellent job! He kept me updated the entire process. I would recommend them wholeheartedly to anyone needing roof work!"

    - A.H.

  • "This is our second time in 30 years we have used Pyramid Roofing. They are very qualified in there line of work. Delivered materials in a timely manner and completed job in a timely manner. The girls in the office Ashley and Becky were very helpful answered all questions I had and returned phone calls in a timely manner. Cannot say enough good things about Rick and Victor. Very personable and good craftsmanship in their work. I would recommend Pyramid Roofing to my friends and family. I give them 5 stars. I am a very satisfied customer. Cathy Askew Raymore, MO"

    - C.A.

  • "I used Pyramid Roofing to replace a roof on my Aunt's home that I was putting on the market. Ray was awesome to work with at Pyramid. He answered all of my questions and was very professional and courteous. I also had to call Valerie in the office several times and she could not have been more helpful or kind. The roof replacement went very smoothly and I couldn't be happier. I will not hesitate to use Pyramid Roofing for all future roofing needs. They are top-notch!"

    - D.W.

  • "Pyramid Roofing was a fantastic choice for us after soliciting five estimates to replace our roof and gutters. Ray, our sales representative, was very attentive, explanatory, and thorough during our estimating and contract phases of the job, making us feel at ease with the choice we made. Tony, our project manager, was also very attentive, explanatory, and thorough during the replacement phase of the job, responding to all of our questions and concerns without hesitation or pause. These two gentlemen are were definitely what made the entire job successful and gave us the satisfaction that we were looking for. Highly recommended!"

    - J.B.

  • "Pyramid Roofing Company did an awesome job of re-roofing a duplex and a 4plex in our Sterling Estates neighborhood over the months of July and August. From the bid process to completion, everyone was professional and dedicated to providing great service. I was impressed with the estimator's bid, the schedulers and customer coordinators, project managers, as well as the crews that did the tough work. I was amazed with the two crew's ability to complete the work and clean up in our time frame. Our residents were surprised with how well the project went and how well it looked when it was complete. I look forward to working with Pyramid next season to re-roof 2 more building at Sterling Estates. Thank you, Pyramid Team!!"

    - K.P.

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