Pro Roofing & Associate
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Pro Roofing & Associate

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Pro Roofing & Associate
2895 S Orlando Dr, Sanford FL, 32773 USA
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Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
6/7/2011
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.8 (40)

Google Reviews

Contractor reviews from customers on Google

  • "I had a real bad experience right now 1st on time did the job perfect. But after I started having a leak and I thought it was mine doing it's boring but not it's from the roof. I called them about 10 times they will call me back I still hear waiting. Plan it to get a lawyer or call the news. Really disappointment Unbelievable. And you can see inside a room ceiling and the bathroom in the kitchen ."

    - F.C, Jul 21, 2021

  • "I would rate this company 5 stars if it were not for a problem communicating with customers. The actual installation , care in protecting driveway, and clean up are first rate. But lack of English , returning calls and reliance on interactive software cause miscommunication and a customer wondering why there is a problem."

    - J.H, Apr 29, 2021

  • "Thank you all involved! Great job! We were quoted the re-roof by Freddie. He was very timely in returning calls and helpful explaining the differences in materials. His quote was not the lowest but not far above that and most other quotes were lots higher. We had completed all of the prep work ourselves...removing ALL of the old roofing and replacing all of the rotten or damaged roof boards ourselves and had only tar paper on the boards to protect from rain. They told us it would be 4-6 weeks after signing contract as they were extremely busy. When we asked at the 3.5 week point when it was scheduled we were told 4 more weeks. We said we can’t wait that much longer as only tar paper was on it. Freddie got right back to us that day and we had a new roof 4 days later! He said he knew it couldn’t wait and the office did not quite understand the problem. Now when it comes to the actual workers, they arrived on time both days and were always friendly and conscientious with the work and keeping the nails and scrap picked upand did not damage any landscape. The boss was Domingo. His knowledge of 30+ years and polite and happy attitude was extraordinarily nice in this crazy world today where everyone is just doing a job and can’t take time to 😃 smile. We are extremely happy with the work and professional and timely manner, it was performed. Have already shared their name with 2 other families that are in need of new roofs. Thank you to all!"

    - P.D, Apr 19, 2021

See All Google
3.8 (40)

Google Reviews

Contractor reviews from customers on Google

  • "I had a real bad experience right now 1st on time did the job perfect. But after I started having a leak and I thought it was mine doing it's boring but not it's from the roof. I called them about 10 times they will call me back I still hear waiting. Plan it to get a lawyer or call the news. Really disappointment Unbelievable. And you can see inside a room ceiling and the bathroom in the kitchen ."

    - F.C.

  • "I would rate this company 5 stars if it were not for a problem communicating with customers. The actual installation , care in protecting driveway, and clean up are first rate. But lack of English , returning calls and reliance on interactive software cause miscommunication and a customer wondering why there is a problem."

    - J.H.

  • "Thank you all involved! Great job! We were quoted the re-roof by Freddie. He was very timely in returning calls and helpful explaining the differences in materials. His quote was not the lowest but not far above that and most other quotes were lots higher. We had completed all of the prep work ourselves...removing ALL of the old roofing and replacing all of the rotten or damaged roof boards ourselves and had only tar paper on the boards to protect from rain. They told us it would be 4-6 weeks after signing contract as they were extremely busy. When we asked at the 3.5 week point when it was scheduled we were told 4 more weeks. We said we can’t wait that much longer as only tar paper was on it. Freddie got right back to us that day and we had a new roof 4 days later! He said he knew it couldn’t wait and the office did not quite understand the problem. Now when it comes to the actual workers, they arrived on time both days and were always friendly and conscientious with the work and keeping the nails and scrap picked upand did not damage any landscape. The boss was Domingo. His knowledge of 30+ years and polite and happy attitude was extraordinarily nice in this crazy world today where everyone is just doing a job and can’t take time to 😃 smile. We are extremely happy with the work and professional and timely manner, it was performed. Have already shared their name with 2 other families that are in need of new roofs. Thank you to all!"

    - P.D.

  • "Very professional. Great customer service. We got several estimates and none could come close to Pro Roofing. Fast quality work and immaculate clean up."

    - M.R.

  • "BE VERY CAREFUL! LOW ESTIMATE TO GET YOUR BUSINESS THEN EXTREME PRICE GOUGING ON WOOD/supplies! Got 3 estimates from 3 roofing companies. Picked pro roofing - as the guy seemed professional, and estimate details/outlined sounded fair and was the middle of the 3 price ranges. They gave us a 2650$ fee plus itemized 60$ per sheet of plywood to fix a small flat roof making it have a pitch. Only one piece of plywood was damaged, but they stated when they got here they had to replace them all -- Ok. Understandable to put the pitch on the roof. Well, after signing the bid and contract, they never called back for a month. We kept calling, they finally said we were waiting for the permit. Then, they never called after that to schedule. So we called and called. Then they just called back leaving a message saying"roofers will be there day after tomor at 730am". That doesn't work - because we work. So we asked to schedule on one of our days off. They didn't call back for 2 weeks. Finally, we were able to schedule another date that worked. They said "This is only a 3 hour job, so they will be there between noon and 2". We Waited all day, they never showed. I Called them around 230. She says "Oh they want to reschedule because it might rain this afternoon". So again they couldn't give us a date yet. They finally called a few days later, got the 3rd new date saying " they will be there between 12 and 2". My husband said "I have been waiting for 3 days for a call back and this is not going to work. The last time it was for 12-2pm you all were a no show no call. You told us originally 730am would be the job start time and the noon-2 won't work. So they agreed to come at 730. The "3 hour " job took from 740am-430-5pm... and they weren't finished. Had to have inspection done next day before they could lay the tar paper and rolled asphalt down, which took another 3 hrs or so. Well, they left garbage from supplies in our yard, they left their cigarette butts all over the yard, a roofing nail in the driveway and a construction razor blade in grass where my husband parks. Thank goodness I walked around driveway before backing my car out of garage or the nail would have been in my tire. I am not the woman who wants to change a tire on the side of the road at dark when I leave for work at 545am. They asked to borrow a saw, theirs broke. And then some tools to fix a "bad" tire on one of their trucks, Then to borrow a ladder the 2nd day. To top it all off - their pricing for wood as follows: Sheet of plywood 60$ (reasonable) Each 2x4 x 8' 40$ each!!! Yes, 40$ each (1200$ for 30 2x4s--- not kidding! 40$ for each 1x2" -- yep --- and they only agreed to negotiate down the price of the 1x2"s... Who price gouges that much and gets away with it??? We will NEVER USE THEM AGAIN.... WE CERTAINLY PRAY WE WONT NEED THEM FOR ANY Warranty issues as I have heard (only after day one when it was too late) they don't hold up their warranty by not returning phone calls, not scheduling warranty visits/repairs etc... WE WILL NOT RECOMMEND THEM AND WILL DISCOURAGE ANYONE WE EVER SPEAK TO WHO MENTIONS THEY ARE HAVING ROOF WORK DONE OR NEED A ROOFING COMPANY! Shady shawdy business!"

    - R.O.

  • "Beware. They provide low estimate to get work and overcharge on the wood and nails. Overall. Decent work. Just make sure to be there when work is done and account for all materials used."

    - W.H.

  • "Over all the completion of the job was great. Communication on the other hand was horrible. They would call, text or email frequently, with in minutes, up until signing the contract. I signed and its like I was forgotten about. I didnt hear back form scheduling for almost 3 weeks. I emailed and called with no response. We were finally given a date, witch was subject to change depending on weather or prior job set back(totally understandable). Upon the day that they were supposed to start the job, which was confirmed the day prior that the workers would be at my home by 730am, they were a no show. I emailed them. No response. When I called I was told that they were running behind schedule. Totally understandable but it would have been nice to have been notified of the delay rather than them just not being there as I was told that they would... We are happy with the overall job but my personal opinion is that if you are going to have someone pay multiple thousands of dollars for a job, the least the office can do is maintain a good form of communication."

    - L.B.

  • "I had 5 quotes for the replacement of my homes roof. Freddy was the sales representative that I worked with. Of all the sales people I interviewed and obtained a quote from for my roof replacement; Freddy, was the most professional and patient sales person I've ever met. I felt confident that the company he represented was a great organization to work with. I informed all the sales people that I had some knowledge about roofing replacement and simply requested that I be provided with there best quote for the product I knew I wanted to purchase. Pro Roofing was the second best quote. I made a visit to their Sanford office to review the shingle colors. I was assisted by Joey Padilla and asked what the price difference would be for the upgraded shingles I had selected. I was informed that the price difference was $9.00 a square. I asked the same question to the other company that was a distant second roofing company that I may have considered, what the price would have been with upgraded shingles. I was informed that the cost for the new quote would be an additional amount of $2,000.00. I made the best decision by selecting Pro Roofing for my roof replacement. The crew did everything that was agreed to in the contract. I highly recommend this organization for any roofing project needs anyone may have."

    - M.B.

  • "Pro Roofing did the roof on my commercial building and my home in 2018. They did an excellent job. Both roofs made it through hurricane Dorian with no issues. Elmer, took very good care of us, when the wind blew some glue back on our building during installation and he made it right. He also just came out to check my roof at home for leaks during this pandemic, because I saw pink spots on ceiling.. turned out to be my kids had thrown a slime critter on ceiling n later marks can appear pink. I appreciate them always responding to any issue. Great customer service! I would highly recommend them for any commercial or residential job. My neighbors had originally recommended them to me. They all had used them for their new roofs, had no issues and felt they do a high quality job. I feel the same... 👍"

    - E

  • "Quality and service are both important to me, and the team at Pro Roofing was great at both. As an out of state landlord, it was important to me that they communicated effectively so I could coordinate with the renters. The team did a great job keeping us all in the loop. They were also good about promptly answering my questions before I signed the contract. And the work passed the wind mitigation inspection with flying colors."

    - L.G.

  • "We had a leak in our roof. They replied to my messages promptly, and were here fast! They went up in bad weather, and fixed the leak right away. They also recommended some needed repairs. Excellent, and professional service with fair pricing. 👍🏽"

    - C.M.

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