Orion Home Improvements LLC

Orion Home Improvements LLC

No GAF Verified Reviews

Orion Home Improvements LLC
8433 Backlick Rd Ste C, Lorton VA, 22079 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
3/8/2016
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.8 (120)

Google Reviews

Contractor reviews from customers on Google

  • "Utilized Orion for a roof replacement based on positive recommendation from a neighbor. After doing some research, and getting a few quotes, Orion was the easy choice based on cost and reviews/recommendation. The delivery and installation didn't go perfectly. delivery guys dropped a latter and pulled a front gutter from my porch. They identified it, and replaced it with brand new in a couple days. I was very satisfied. The installation was also not perfect. We recently had a covered porch installed with a seamless roof transition. The original installation performed an OK transition. it was far from "seamless" but I didn't know any better. The new roof matched the recent porch installation, and was also far from seamless, and the matching shingles didn't help as much as I hoped, but it was better. After the inspection of the job by Orion management, they said it wasn't up to their standards, and schedule a repair. The "repair" was the complete removal of that whole side of the house, including half of the porch that they didn't even do, and brand new reinstallation that was now perfectly seamless. We couldn't be happier, and able to recommend Orion for roof, gutter, or anything else they do. The customer service and pride of craftmanship is second to none."

    - C.B, May 24, 2021

  • "I enjoyed working with Orion. They were able to assess and fix a roof problem that others could not. They followed through until completion with great communications and work ethic. Recommended highly."

    - C.W, Apr 28, 2021

  • "Orion is company that stands by their work with no questions asked. I was in need of some siding repair and replacement due to strong winds which they repaired. About 18 months an even stronger storm affected the same area but with even more siding that a was impacted the first time. When I called Orion they were immediately responsive, repaired the area and didn't charge me anything for the service. I haven't had any issues since. They are definitely a stand-up company and one that I would readily trust again with my business. if your looking for home improvements I strongly suggest you give them a call."

    - M.F, Apr 4, 2021

See All Google
4.8 (120)

Google Reviews

Contractor reviews from customers on Google

  • "Utilized Orion for a roof replacement based on positive recommendation from a neighbor. After doing some research, and getting a few quotes, Orion was the easy choice based on cost and reviews/recommendation. The delivery and installation didn't go perfectly. delivery guys dropped a latter and pulled a front gutter from my porch. They identified it, and replaced it with brand new in a couple days. I was very satisfied. The installation was also not perfect. We recently had a covered porch installed with a seamless roof transition. The original installation performed an OK transition. it was far from "seamless" but I didn't know any better. The new roof matched the recent porch installation, and was also far from seamless, and the matching shingles didn't help as much as I hoped, but it was better. After the inspection of the job by Orion management, they said it wasn't up to their standards, and schedule a repair. The "repair" was the complete removal of that whole side of the house, including half of the porch that they didn't even do, and brand new reinstallation that was now perfectly seamless. We couldn't be happier, and able to recommend Orion for roof, gutter, or anything else they do. The customer service and pride of craftmanship is second to none."

    - C.B.

  • "I enjoyed working with Orion. They were able to assess and fix a roof problem that others could not. They followed through until completion with great communications and work ethic. Recommended highly."

    - C.W.

  • "Orion is company that stands by their work with no questions asked. I was in need of some siding repair and replacement due to strong winds which they repaired. About 18 months an even stronger storm affected the same area but with even more siding that a was impacted the first time. When I called Orion they were immediately responsive, repaired the area and didn't charge me anything for the service. I haven't had any issues since. They are definitely a stand-up company and one that I would readily trust again with my business. if your looking for home improvements I strongly suggest you give them a call."

    - M.F.

  • "I enjoyed working with Orion. They were able to assess and fix a roof problem that others could not. They followed through until completion with great communications and work ethic. Recommended highly."

    - C.W.

  • "Before I begin, I want to say that the contractor that we hired was a very nice and friendly person. Thats the reason why we hired the company decided try and use them for our entry doors. So, let's start. We hired them in early December for windows and a sliding door because we got a new house and wanted new windows for winter. Was told it would be completed 6 - 8 weeks. Main reason we agreed to the contract because of the cold. After we waited 5 weeks I decided to call and get an update since I hadn't heard anything which was fine. I was then told it was now 8 - 10 weeks from when we hired them. Ok because of covid, I get it. Again we waited a few weeks without any update so I call just to check in. Now I was told 10 - 12 weeks. I ask why the push but no one is updating me unless I call? Not much an answer except they were sorry. I emailed the contractor to express some concern because a lack of updates. No resone until about 2 days later or so. Finally when winter was ending we get the door and windows installed. They look great so we said despite lack of contact we will get a price for entry doors. Was told on day of appointment that we would get the estimate that day. It was a Friday so I figured maybe by Monday. No estimate until the following Sunday. No reason why the delay. Getting irritated I called the manager to see why the lack of response and delays. Not much from her besides I should contact the contractor. I did ask for a discount for the doors because of the issues with them twice now. I did ask for a unreasonable amount lower thinking I was right which I agree was unreasonable. My bad. When I did get a new estimate thinking maybe a couple hundred lower, it was actually $500 more. Shocked, I asked why and was told because I asked for a discount that why shouldn't it now be higher? Also, in 2 days that somehow the price for materials jumped that much. Getting now more irritated I try and salvage the relationship because again the contractor was a great guy in person. He told me over the phone he didnt need to be jerked off. Not sure how professional that is. This was a very nice experience at the beginning but the lack of contact and letting the client know when things change was very irritating. Especially when I tried to get an answer it took forever and not much of an apology. I have clients and I would NEVER increase the price even if I didn't agree with them. I even apologized for asking to lower the door cost much lower. Again my bad. The manager didn't even try and help but keep telling my I should contact and speak with the contractor. Final note, the product itself is great and wish I could have used them again. I guess they don't like money. Never had this hard of a problem trying to spend thousands of dollars. Hope others have a better experience."

    - B.H.

  • "Orion was great in every way. My initial contact was incredibly knowledgeable and helpful. He helped me understand my options including the benefits and costs of each. He helped me understand my insurance company options and he even gave me guidance for my phone call to make the claim to the insurance company. He worked hard and perfectly on every aspect of my contract. I then dealt with someone who scheduled the job and explained the steps of the job to me, again, perfectly. Lastly, the job was done perfectly, by a crew that was absolutely fantastic. I watched a lot of the work and was super impressed. I highly recommend Orion."

    - S.B.

  • "InStalled windows in screened porch Excellent work and price"

    - J.K.

  • "Orion did a great job with replacing our roof. They worked with our insurance adjustors to assess some wind damage. Their work was excellent and prices were very competitive. We later had storm damage (unrelated to the roof installation) that needed repairs. Orion was very responsive and quickly repaired the damage. They were very knowledgeable and friendly. We definitely recommend Orion."

    - D.G.

  • "Professional company. Great service. Quick and responsive. The receptionist who took my calls was highly professional and friendly. The roofer, Gabe, thoroughly inspected our roof and his report was excellent. He was easily accessible to discuss any concerns. Highly recommended."

    - D.H.

  • "Very professional and thoughtful approach to problem solving. Perfect execution and fair pricing."

    - D.D.

  • "Orion installed a 16 x 18 deck. I have absolutely NOTHING BAD to say about the installation. I have extensive construction experience and was duly impressed with every aspect of the installation."

    - A.N.

  • "Great customer service provide by Andrew Wyatt! Could not say enough good things about the assistance provided through such a process. He made it easy!! Thank you, Andrew!! The roof is just beautiful and made a great difference in the appearance of our home."

    - D.W.

  • "Crew was on time and professional. Minimal breaks and completed project in one day! Neighbors even commented on the workmanship! Very pleased with the quality work! There is a lot to be said on punctuality!"

    - J.K.

  • "This was my first time dealing with getting a new roof and I was fortunate to have Andrew Wyatt handle my job. Andrew proved to be one of the most professional, respectful and dedicated to his job. When he came to my home he examined my roof very thoroughly, explained all the particulars and walked me through the process of working with my insurance company. He was even there when the insurance inspector came out to assess my roof. He was always there to answer questions and just made the whole process so much easier. I have recommended him and your company to friends and family. Thank you Andrew and thank you Orion! I LOVE MY NEW ROOF!!!"

    - M.M.

Showing Page {PageNumber} of {TotalPages}

Awards