Orezona Building & Roofing Co Inc

Orezona Building & Roofing Co Inc

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Orezona Building & Roofing Co Inc
1645 9th Ave SE # 323 731 18th Ave SW, Albany OR, 97322 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
3.7 (23)

Google Reviews

Contractor reviews from customers on Google

  • "I am a current customer, reluctant to make this post. Back in 2020 Orezona was hired to replace the roof of my house and back porch. They did so and the main roof seems well done. Unfortunately the back porch roof has some issues. It pools water due to poor drainage which is a haven for mosquitoes, mold and leaves. In May 2021 I initially contacted Orezona about the issues it took a few weeks of followup calls before, Jason, the owner came out to inspect. He looked at it from the ground and told me what was wrong without actually getting on the roof to inspect. When I insisted there was more to it and got a ladder he finally climbed up and discovered that I was right. This altered his opinion. He then verbally told me what he would do to fix the issues and told me that he would send me a written copy of the plan later that day and have his office schedule the fix later that week. His word is yet to be full-filled. There was also a leak where the water came out of the bottom of the ceiling. After Jason from Orezona told me what he would do to fix it I had a gutter company come and quote me for adding additional gutters around the edges. Lifetime Gutters ended up not only giving me a quote but also fixed part of the leak problem for free. It is now Friday, October 22 and many follow up calls and promises from Jason and his office manager later the issue still remains. I am still waiting for Jason to send me the written copy of what he committed to verbally. I am still waiting for them to set the appointment to fix the back porch roof. The current rating is three stars in hope that Jason and his team have just been swamped and have let customer service fall through the cracks. Depending how they respond my review's rating may drop, increase or stay the same. People make mistakes, I get that. It is important how mistakes are remedied. Update November 2021. After some challenging back and forth communication with the Orezona team part of the problem set has been fixed. The leaking vulnerability has been solved. There is bubbling of the material around the edges of the roof that is preventing water from draining as freely as it could be though. These air bubbles are present on around 80% of the drain area and are causing water to pool more than it should. I can press down on the air bubbles with my fingers and the water begins to drain better. It seems like the material may just need tightened, but I am not sure. I called (Nov. 2, 2021) and emailed the Orezona team (per their request) with a description and photos of the remaining issue. I am waiting (currently Nov. 11, 2021) for a reply and proposal for a resolution."

    - J.C, Nov 11, 2021

  • "Bunch a roofing nails on the street the next day."

    - D.J, Oct 9, 2021

  • "Jason and the Orezona crew were great to work with. They were responsive, flexible, and hard working. They replaced our entire roof with beautiful products and in a very timely manner."

    - J.J, Jul 31, 2021

See All Google
3.7 (23)

Google Reviews

Contractor reviews from customers on Google

  • "I am a current customer, reluctant to make this post. Back in 2020 Orezona was hired to replace the roof of my house and back porch. They did so and the main roof seems well done. Unfortunately the back porch roof has some issues. It pools water due to poor drainage which is a haven for mosquitoes, mold and leaves. In May 2021 I initially contacted Orezona about the issues it took a few weeks of followup calls before, Jason, the owner came out to inspect. He looked at it from the ground and told me what was wrong without actually getting on the roof to inspect. When I insisted there was more to it and got a ladder he finally climbed up and discovered that I was right. This altered his opinion. He then verbally told me what he would do to fix the issues and told me that he would send me a written copy of the plan later that day and have his office schedule the fix later that week. His word is yet to be full-filled. There was also a leak where the water came out of the bottom of the ceiling. After Jason from Orezona told me what he would do to fix it I had a gutter company come and quote me for adding additional gutters around the edges. Lifetime Gutters ended up not only giving me a quote but also fixed part of the leak problem for free. It is now Friday, October 22 and many follow up calls and promises from Jason and his office manager later the issue still remains. I am still waiting for Jason to send me the written copy of what he committed to verbally. I am still waiting for them to set the appointment to fix the back porch roof. The current rating is three stars in hope that Jason and his team have just been swamped and have let customer service fall through the cracks. Depending how they respond my review's rating may drop, increase or stay the same. People make mistakes, I get that. It is important how mistakes are remedied. Update November 2021. After some challenging back and forth communication with the Orezona team part of the problem set has been fixed. The leaking vulnerability has been solved. There is bubbling of the material around the edges of the roof that is preventing water from draining as freely as it could be though. These air bubbles are present on around 80% of the drain area and are causing water to pool more than it should. I can press down on the air bubbles with my fingers and the water begins to drain better. It seems like the material may just need tightened, but I am not sure. I called (Nov. 2, 2021) and emailed the Orezona team (per their request) with a description and photos of the remaining issue. I am waiting (currently Nov. 11, 2021) for a reply and proposal for a resolution."

    - J.C.

  • "Bunch a roofing nails on the street the next day."

    - D.J.

  • "Jason and the Orezona crew were great to work with. They were responsive, flexible, and hard working. They replaced our entire roof with beautiful products and in a very timely manner."

    - J.J.

  • "Jason the owner and his team are top notch. They have done new roofs, reboots, repairs and inspections for me during the past 5 years. At least 10 to 15 separate projects. They have always been top notch. You should not hesitate to contact them for all your roofing and constuction needs"

    - A.D.

  • "Noticed several of their drivers on several occasions driving very aggressively on busy roads (almost road raging). I have not used this business and most likely will not. I don’t trust someone who drives so dangerously to do work for me."

    - P.S.

  • "Jason has always been prompt and very helpful when needing bids for my clients. My clients have always been very satisfied with the work his team completes! Mary L Hartley, Cadwell Realty Group"

    - M.H.

  • "So, when the inspection report on our new house revealed it would need a new roof, I thought "Oh no. What a hassle." Well it wasn't at all. Orezona is a wonderful company to work with. They handled all aspects of the new roof professionally and courteously. The roof was completely done in 1 1/2 days! They took off the old roof one afternoon and got the new roof on by the end of the next day. They provide a great warranty too. Couldn't be happier."

    - L.I.

  • "We loved working with this company! They did a great job replacing our roof, and did a very thorough yard sweep for nails and debris. We have young children and they were very courteous around our kids."

    - J.C.

  • "Orezona Roofing re-roofed our house last September. The crew they sent was very professional. They did a great job...We live in an older single-wide mobile home. The insulation they put down has made a huge difference in this hot weather. I would recommend them to anyone."

    - J.A.

  • "Orezona just finished my roof. I could not be more delighted. They take pride in their work and cleaned up the property after the completed the job. I now have a roof that is better than the original and guaranteed for the life of the house. Jason was so pleasant to deal with as was the whole crew. They improved the valleys and reflashed the skylights too. It’s is refreshing to deal with honest and skilled people. I highly recommend them."

    - G.W.

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