Homefix Custom Remodeling

Homefix Custom Remodeling

No GAF Verified Reviews

Homefix Custom Remodeling
9115 Whiskey Bottom Rd Ste H, Laurel MD, 20723 USA

Overview

About Us

This commercial contractor is a GAF Factory-Certified Contractor.GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best guarantees and warranties.

At-A-Glance
Member Since:
1/15/2008
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.1 (46)

Google Reviews

Contractor reviews from customers on Google

  • "I usually do not write bad reviews because each business is not easy. However, the experience I have with HCR is a disaster! I placed the order in March to have four windows replaced. They promised they can custom manufacture the windows (with wider lines in between layers of glasses) to match our current windows, but after 3 months waiting, the windows they delivered still have narrow lines in between. The installation crew reassured me that they will report to HCR and can have windows easily replaced once they install these delivered windows first. So I let them installed. However, another 3 months passed, and I never heard back from them since then. Now I received attorney letter from HCR asking for balance while they still have not completed the job as they promised. Wrong windows installed! The sales rep's email address no longer existed (emails bounce back), so I got no one to talk to!!! Huge disappointment and very bad service. Do not recommend!"

    - L.Z, Oct 5, 2021

  • "Very professional installers. I loved that a representative came onsite to check the work being done."

    - P.W, Jul 17, 2021

  • "they arrived in the time window and did excellent work."

    - C.R, Jun 24, 2021

See All Google
4.1 (46)

Google Reviews

Contractor reviews from customers on Google

  • "I usually do not write bad reviews because each business is not easy. However, the experience I have with HCR is a disaster! I placed the order in March to have four windows replaced. They promised they can custom manufacture the windows (with wider lines in between layers of glasses) to match our current windows, but after 3 months waiting, the windows they delivered still have narrow lines in between. The installation crew reassured me that they will report to HCR and can have windows easily replaced once they install these delivered windows first. So I let them installed. However, another 3 months passed, and I never heard back from them since then. Now I received attorney letter from HCR asking for balance while they still have not completed the job as they promised. Wrong windows installed! The sales rep's email address no longer existed (emails bounce back), so I got no one to talk to!!! Huge disappointment and very bad service. Do not recommend!"

    - L.Z.

  • "Very professional installers. I loved that a representative came onsite to check the work being done."

    - P.W.

  • "they arrived in the time window and did excellent work."

    - C.R.

  • "Homefix installed my walk-in jacuzzi. The two man crew made a difficult task work like a charm 😎 They were effecient, neat and very courteous!"

    - S.M.

  • "Had a representative stop by our home and offer to do a quote the following day because they were doing some work in our neighborhood, so we scheduled an appointment for an estimate. We were looking forward to this appointment, but the morning of, they called my wife and asked if I would be home and not just my wife. When my wife told them only she would be at the appointment, they cancelled the appointment on her. They stated that they wanted both of us there, and didn't want to, "waste their employees time" with just my wife there. My wife made several attempts to keep the appointment, but they still cancelled it. This is extremely unprofessional, as my wife is more than capable of handling our home improvement projects."

    - J.V.

  • "Door to door salesmen. Not worth your time or money. High pressure sales. They refuse to talk to you without spouse present, huge red flag. Just send me a quote, don't waste my time with high pressure in person sales."

    - K

  • "declined the door to door sales person with there mask down and they knocked over our plants and kicked our security sign. would not recommend if this is how they do business. like majority of people we have ring door bells that record everything."

    - K.C.

  • "Feel free to reach out to me directly if you would like to hear the HCR President, VP, Regional Manager and others pitch their, IMO, sleazy model home/pilot home marketing ploy. **warning** you may feel conned and ripped off after hearing them. They tried that noise on me and found their field staff are trained to use the same tactics on every high pressure sale. It’s not the sales rep (or if they are claiming to be a VP or regional manager or whatever flavor of the month they are). It’s the training and expectations set by their pres Adam his underlings. Very fine crews and very fine products. That just about every decent roofer/installer uses. FYI you can get a 25 yr GAF golden pledge warranty for a couple of hundred bucks. Don’t be fooled. Get your estimates. I promise that they will not turn you down if you come back later and don’t fall for their ‘buy today’ ploy Good luck!"

    - D.N.

  • "We used HomeFix Custom Remodeling to replace our windows and skylights and a sliding glass door In our home. Our house had been built back in 1989, and the windows were DRAFTY, and made our electric bill extremely high in the extreme cold or hot. Our experience began a bit rocky with the salesperson as he was new and had to keep confirming information, but the customer service people were very helpful in clearing things up. The installation was a breeze, they got all the windows in our house removed and installed in one day and they were beautiful. Then, the next day they installed the skylights. When we weren’t happy with the original skylight install, they sent a new team to replace them again and ensure we were completely happy. This company was very concerned with our approval of the work and didn’t bill us until we were completely happy. They also offer a lifetime warranty which makes the experience even better. I haven’t yet received an electricity bill, so I’m not sure of the savings, but I have noticed an obvious difference in the temperature in the home. I no longer hear every little thing outside and no longer have cold spots in my house due to the windows. If I could go back and make the choice again, I’d definitely choose this company, and I’d have chosen it sooner if I knew how much better it would be."

    - S.C.

  • "I had a great experience from HCR, there prices are very fair, and I will continue to recommend them to anyone looking for home improvements!"

    - K.C.

  • "HCR has done a ton of work at my 100yr old home (siding, all windows and doors). Their sales and estimate teams are great to with, their install teams are profession, thorough and never encountered an issue they could solve (with no price increase) and their products continue to look great and perform exceptionally. I regularly return to HCR for continuing my home improvement products."

    - R.P.

  • "I needed an estimate for adding two new windows in one of my rooms. The guy , who was nice, came out and spent 20 minutes plugging his company and himself. It was a complete sales pitch. I politely tried to get to the bottom line twice. He even went as far as saying that his company didn’t take advantage of women not knowing the window business. I had gotten 3 other estimates for the exact same job too. The estimates ranged from $3,245. 00 to $3, 987.00. His estimate was $14, 147.00 dollars!!!! As he was leaving, he Claimed that I wouldn’t do better than Homefix Custom Remodeling !! Be aware of this company !! If I had been naive, I would have been utterly ripped off!! My son’s surgery to repair his lip after a dog bite didn’t even cost that much!!"

    - R.M.

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