1st Choice Roofing Co
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1st Choice Roofing Co

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1st Choice Roofing Co
10311 Berea Rd, Cleveland OH, 44102 USA
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Overview

About Us

Mission Statement: We are a customer service company providing unmatched integrity and education in the roofing & construction industry. 1st Choice Roofing Company is a forward thinking team that follows both traditional and family business values. Staying on the cutting edge of technology while incorporating our field experience enables our company to tailor our professional expertise to each customer's specific needs. We pride ourselves with quality craftsmanship and integrity on every job site, and welcome the opportunity to assist in your upcoming project.

At-A-Glance
Member Since:
4/20/2012
Certifications & Awards
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

Google
4.7 (87)

Google Reviews

Contractor reviews from customers on Google

  • "They installed our roof 11 years ago so when we had a leak we contacted them. The staff we interacted with were friendly, responsive and knowledgeable. We dealt with Phil, who came out to see what was needed, Anthony, on the phone from the office and David, who did the repair. Stellar on all points! Highly recommend."

    - L.P, Jul 27, 2021

  • "The foreman was very professional and courteous. The crew was on time and worked together efficiently to install my new roof. They cleaned the job site and they were courteous as well. My new roof looks beautiful! I highly recommend 1st Choice Roofing for any roofing needs."

    - J.F, Jun 23, 2021

  • "Last year, my roof was repaired incorrectly due to poor weather conditions and it became damaged. When the damaged was found, a few 1st choice team members visited and observed damage. The preliminary conclusion was the damaged had occurred. After discussion with the president and project manager, they visited first hand and confirm the conclusion. A team was assigned to address the issue. The work was done very well. The crew was very professional and completed the work needed. They even fixed some damage that may have been there before. I am very pleased with their efforts. Thank you first choice for your efforts"

    - P.S, Jun 22, 2021

See All Google
4.7 (87)

Google Reviews

Contractor reviews from customers on Google

  • "They installed our roof 11 years ago so when we had a leak we contacted them. The staff we interacted with were friendly, responsive and knowledgeable. We dealt with Phil, who came out to see what was needed, Anthony, on the phone from the office and David, who did the repair. Stellar on all points! Highly recommend."

    - L.P.

  • "The foreman was very professional and courteous. The crew was on time and worked together efficiently to install my new roof. They cleaned the job site and they were courteous as well. My new roof looks beautiful! I highly recommend 1st Choice Roofing for any roofing needs."

    - J.F.

  • "Last year, my roof was repaired incorrectly due to poor weather conditions and it became damaged. When the damaged was found, a few 1st choice team members visited and observed damage. The preliminary conclusion was the damaged had occurred. After discussion with the president and project manager, they visited first hand and confirm the conclusion. A team was assigned to address the issue. The work was done very well. The crew was very professional and completed the work needed. They even fixed some damage that may have been there before. I am very pleased with their efforts. Thank you first choice for your efforts"

    - P.S.

  • "They are really professional on blocking the parking lot with roofing materials and equipment on residential parking lot and not finishing project for a couple months (most of the time they were working 07.30-noon and not showing up for a couple days or a whole week). Excellent in parking their vehicles in reserved parking spaces (wondering where residents have to park vehicles when one part is closed for storage and roof access and another used by they personal vehicles), they are perfect for littering the property and not paying attention where they throwing nails and old roof pieces, they even didn't stop throwing stuff from the roof when 70 years old women was walking in that area, and guess what happen?! No one of them didn’t even notice this. And this happen not only with her... Thanks it was small and not heavy pieces. Also they left a lot of trash after themselves (not only old roof pieces, some of them littering property with plastic water bottles, straight from the roof). To be fair, not all of them are like this, some of them are very friendly and polite, one rooffer even helped to carry some bags for the same lady that was under falling pieces of the roof a couple days early. Negative review not for a roofing team, but for the management, I guess they are trying to finish to many project at the same time and this makes a lot of inconvenience for a long period of time to residents. Your first choice is not always the best choice."

    - Z.Y.

  • "I used this company and at first I thought they were great came out timely and the guy Charles was very nice then I had to call them back because the same spot began leaking again they came back out and I’m not sure what they did because I wasn’t present on this visit but they claim the found the problem and fixed it. Now here I am again we the same leak and the same spot but now no one returns my calls, text or emails. When I did speak to someone they said this company no longer works on residential property but where does that leave me a customer who paid in full for a job the has never been completed properly. So now I’m left finding and paying someone else to do a job I already paid for. What bothers me the most is that no one has even attempted to resolve this or even care at the company👎"

    - L.T.

  • "Everyone wants a strong well-installed roof over their head to avoid any sort of water patches and shingles curls issue. And a huge thanks to these roofers that my demands got completed and felt that it’s a great investment that at least it can last three to five decades longer."

    - E.B.

  • "I have used First choice roofing for a number of years I find them to be a first class business they did a phenomenal job fixing my roof after a tree fell on it they put on shingles matching my existing ones perfectly and put all new skylights in they just put a new metal roof on my solarium which had a really bad pitch now it will never leak again they’re dependable and always leave the work site clean and my flowers and shrubs undisturbed I would definitely recommend them I give them an A+"

    - J.D.

  • "Elated experience I had with Mike. His intelligence and expertise in the roofing maintenance plays a major role in prolonging the life of my damaged roof. It was a proper flawless installation work which thankfully makes my roof in a stable situation. Insulation was done superb at the end so no moisture problem until now. Thank you Mike!"

    - D.C.

  • "1st Choice Roofing installed 2 Velux skylights, one of each side of the vaulted ceiling in our kitchen. The installation team was professional and courteous. They carefully draped the kitchen cabinets and the work area to minimize debris while they worked. The ceiling plaster around the new openings was blended beautifully into the existing ceiling. We had a small problem with the metal finish on one of the skylight frames. Tori, our customer service rep, arranged to have the piece replaced and even had the local Velux factory rep come out with the installers from 1st Choice to make sure everything was shipshape. We will definitely use this company again and recommend them!"

    - R.H.

  • "I was impressed from with their professionalism and commitment to proper communication. My personal experience is that a break down of communication is the most likely culprit when projects go sideways. These guys are serious and obviously realize that communication is the cornerstone of service done right."

    - R.B.

  • "First off, I'm an architect and deal with contractors all day, every day. I got 3 quotes to have 3 skylights installed in a home addition I designed & am building and chose 1st Choice Roofing / Lifetime Skylight Co. They weren't the lowest bid, but being in the industry I know you get what you pay for so my decision was based on a lot more than just price. I also took comfort in the warranty that was included. The install went extremely smoothly and Dennis & Timmy seemed as excited as my project as I am. They kept me informed with photos & texts as they progressed with their work and even sent me a question about a location on the last skylight even though I located it and marked it myself before they began work. This indicated to me that they were "thinking" about my project too and not just doing their work...which is RARE to experience these days. They even thanked me for some prep work that I did before they arrived for their safety. I've already given out 2 referrals and I'm sure there will be more. I couldn't be happier and if I could give them 10 stars, I would. Awesome experience."

    - M.C.

  • "I chose to use 1st Choice to service to service my slate roof. They came out and gave me an estimate and got the work completed in a couple weeks. The workers repaired everything I needed and provided a detailed description of the work along with photos of everything they worked on. The cleaned up all the debris after they were done. From being able to text to set up my appointment to receiving the estimate, invoice and payment link electronically, they made the whole process very simple."

    - B.W.

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