D01_Articles_AboutCommercialRoofing

Contact GAF

Roofing Contact Information

Find contacts for roofing products, residential and commercial field offices, ventilation products, ornamental iron, ductwork, WeatherSide and TruSlate products, and more.  

 

Phone

   

877-GAF-ROOF 
(877-423-7663)

 

For Orders
Select Option 1

Contractor Support
Select Option 2

Warranties, Guarantees, and Claims
Select Option 3

Technical Assistance
Select Option 4

Master Flow Ventilation
Select Option 5
Direct: 800-755-9392

Other Support Departments
Select Option 6

 

Email   

         

Customer Care

All inquiries regarding product order placement, product availability, shipment tracking, and jobsite deliveries

Hours: 7:30 am - 6:30 pm EST, Monday-Friday

Commercial Customer Care 

customercarecommercial@gaf.com

Residential Customer Care

customercareresidential@gaf.com



Warranty Claims

Claims involving Residential Warranties or Commercial Guarantees

Hours: 8:30 am - 5:00 pm EST, Monday-Friday


Residential

warrantyclaims@gaf.com

Commercial 

guaranteeleak@gaf.com



Technical Sales Support Services

Technical help with all of GAF’s products and written confirmation to our customers with letters of intent, system letters, technical application letters, and wind calculations

technicalquestions@gaf.com

Hours: 8:30 am - 5:00 pm EST, Monday-Friday



Contractor Services

Inquiries regarding the Certified Contractor Program and residential warranties including registration, edits to your existing warranty, and transfer information

ccp@gaf.com

Hours: 7:30 am - 6:00 pm EST, Monday-Friday

 

 

Guarantee Services

All inquiries regarding commercial guarantee support including registration, coverage, and transfer information

guaranteeservices@gaf.com

Hours: 7:30 am - 6:00 pm EST, Monday-Friday

 

 

Architectural Information Services

Answers questions and provides assistance with everything from master specification preparation, to completing submittals related to your project at no charge to Contractors, Specifiers and Architects

ais@gaf.com

Hours: 8:00 am - 5:00 pm EST, Monday-Friday

 

 

Tapered Design Group

Tapered insulation take-offs and drawings for architects, contractors, and distributors 

tdg@gaf.com

Hours: 8:30 am - 5:00 pm EST, Monday-Friday

Claims

Find a Field Sales Office

Click a region to find a representative.
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  • Canadian Sales Office
    GAF Canada ULC 3300 Highway 7 - Suite 806 Vaughan, Ontario L4K 4M3
    1-855-492-8085
  • Central Sales Office
    2600 Warrenville Road - Suite 207 Downers Grove, IL 60515
    1-630-241-5380 }
  • Northeast Sales Office
    1 Campus Drive, Parsippany, NJ 07054
    973-628-3884
  • Southeast Sales Office
    9950 Princess Palm Ave., Suite 312 Tampa, FL 33619
    1 (813) 622-3960
  • Southwest Sales Office
    14911 Quorum Drive - Suite 600 Dallas, TX 75254
    1-972-851-0500
  • Western Sales Office
    11800 Industry Avenue Fontana, CA 92337
    1-951-360-4200
  • Northeast Sales Office
    1 Campus Drive, Parsippany, NJ 07054
    973-628-3884
  • Central Sales Office
    2600 Warrenville Road - Suite 207 Downers Grove, IL 60515
    1-630-241-5380
  • Southeast Sales Office
    9950 Princess Palm Ave., Suite 312 Tampa, FL 33619
    1 (813) 622-3960
  • Southwest Sales Office
    14911 Quorum Drive - Suite 600 Dallas, TX 75254
    1-972-851-0500
  • Canadian Sales Office
    GAF Canada ULC 3300 Highway 7 - Suite 806 Vaughan, Ontario L4K 4M3
    1-855-492-8085
  • Western Sales Office
    11800 Industry Avenue Fontana, CA 92337
    1-951-360-4200

Product-Specific Contacts

WeatherSideâ„¢ Fiber-Cement Siding:

GAF WeatherSide
440 Katherine Rd Wind Gap, PA 18091
610-863-4101

WeatherSide@gaf.com

Non-Woven Fabrics

GAF Non-Woven Fabrics
202 Cedar Road
Ennis, TX 75119

1-800-234-3210

Ventilation, Ductwork, Ornamental Iron Products:

LL Building Products
295 McKoy Road
Burgaw, NC 28425

1-800-755-9392 (Customer Service)
1-800-211-9612 (Technical and Warranty Services)

Warranty - warrantyllbp@gaf.com
Orders - ordersllbp@gaf.com

Decking and Railing Products:

These products have been discontinued and are no longer available. If you have a warranty question, please contact us by phone or email.

1-800-458-1860 (no further prompts are needed)

WarrantyQuestions@gaf.com