Overview
About Us
Sutton’s was founded by Edsell and Mayme Sutton following World War II in 1946 and it soon became a Springfield tradition known for honesty and quality exterior remodeling services. Edsell’s and Mayme’s son, Douglas Sr., joined the business in 1973 and expanded the scope of business by adding interior remodeling to its service offerings. In 1995, Sutton’s again expanded its service offerings to include insurance repairs, restorations, and handy man services. Douglas Sr. retired in 2010, but his two sons, Douglas Jr. and Michael continue the family’s third generation ownership and oversight of the business today. 2021 is their 75th Anniversary! When you choose to do business with Sutton’s, you are doing so with a locally family owned company that has a “Sutton” at your service, and will honor the privilege of your patronage. We welcome you to our family of customers, and look forward to working with you on your home improvement projects.
*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.
Customer Reviews

"Had a storm in Springfield Illinois the whole week starting 08/01/22. A tree fell on my home destroyed the back porch as well as the roof my insurance company was a joke. Jason from Suttons came out to access the damages it was determined that I needed a new roof as well as my back porch area being rebuilt. Very professional they had City come out as well to make sure it would be up to code and although I had to wait awhile before they could get started. They were very good got the roof completed in a couple days and when they did the back porch it took only a week and few days to complete. Very satisfied with the quality work. Thank God for them"
"This was my very first major project on my home and I am so thankful I went with Sutton's! We originally met Ben who quoted the project, gave me all of my options and helped me make all of the final design decisions keeping both my budget and the final look in mind. He was informative and patient with me as I asked a million questions. Adam, our project manager was so helpful and kept me informed throughout the entire project! He answered every single one of my questions and went above and beyond, even with my crazy requests and last minute changes. We had all new windows installed, new siding and shutters completed on our home. I love the quality of work done by Sutton's and the final look is exactly what I wanted!! The project was done fast once all of the materials were in and the crew did a great job of cleaning up once they were finished. I couldn't be happier with Sutton's and (what feels like) our new home!"
"Did our roof and looks wonderful! Workers rocked it out in 2 days. Had a couple little bumps but the Foreman Chavez promptly took care of them without a second thought. Thank you Chavez!! Thank you again to the 3 roofers who busted their butts, great work!!! Andy, nice working with you again and explaining things very professionally! Thank you Sutton’s for another fine job for us!!"

"Great rep and contractor"
"CONTRACTOR WAS TOP KNOTCH"
"SUTTONS SPRINGFIELD IL"

- "Great rep and contractor"
- "CONTRACTOR WAS TOP KNOTCH"
- "SUTTONS SPRINGFIELD IL"
- "THOROUGH AND KNOWLEDGE SALES CONSULTANT"
- "Very professional and knowledgeable contractor."
- "EXCELLENT SHINGLES"
- "Sutton%27s always does a professional job."
- "PROFESSIONAL"
- "VERY PROFESSIONAL AND VERY KNOWLEDGEABLE"
- "Great contractor. Did a professional and top notch job."
- "Customer asked us not to share his/her review."
- "Professional and Knowledgeable Contractor"
- "HAD TO REPLACE ROOF"
- "Customer asked us not to share his/her review."
- "QUALITY AND PROFESSIONAL"
- "Customer asked us not to share his/her review."
- "GREAT JOB."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "SALES & MAINTENANCE IS GOOD"
- "PROFESSIONAL CONTRACTOR"
- "RELIABLE & QUALITY CONTRACTOR"
- "GOOD SHINGLES BUT BAD INSTALLER"
- "VERY COURTEOUS PROFESSIONAL."
- "Customer asked us not to share his/her review."
- "HAVE USED SUTTONS MANY TIMES"
- "They did a wonderful job in a timely matter."
- "SUTTONS"
- "Customer asked us not to share his/her review."
- "Excellent Contractor"
- "Customer asked us not to share his/her review."
- "Sutton%27s Is Wonderful%21"
- "Customer asked us not to share his/her review."
- "suttons/the roofers were professional"
- "PROFESSIONAL AND KNOWLEDGEABLE"
- "Late but Great"
- "EXCELLENT JOB."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Great Crew and Company"
- "Customer asked us not to share his/her review."
- "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"
- "Customer asked us not to share his/her review."
- "VERY PLEASED."
- "Customer asked us not to share his/her review."
- "STRONG COMMITMENT"
- "FULFILLED MY EXPECTATIONS"
- "GREAT SERVICE!"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Experienced"
- "Customer asked us not to share his/her review."
- "VERY NICE AND DETAILED."
- "Excellent Contractor"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "DID A GREAT JOB"
- "Customer asked us not to share his/her review."
- "Best experience EVER with a home contractor!"
- "very impressed with the daily clean up of my property, it was cleaner after they left than it was before the job started."
- "SALES PERSON/ESTIMATOR"
- "WONDERFUL."
- "Customer asked us not to share his/her review."
- "GREAT CONTRACTOR"
- "Best of breed contractor"
- "EASY TO WORK WITH"
- "Skilled Professionals"
- "CONTRACTOR AND TEAM PROFESSIONAL/"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "SUTTON ALWAYS MEETS EXPECTATIONS"
- "SUTTON SIDING & REMODELING"
- "PROFESSIONAL, KNOWLEDGEABLE,"
- "Customer asked us not to share his/her review."
- "VERY PROFESSIONAL AND COURTEOUS"
- "KNOWN AND RELIABLE"
- "SUTTON DID GREAT"
- "ALL THE PEOPLE HERE"
- "Very professional"
- "100 PERCENT COMPETENT"
- "Customer asked us not to share his/her review."
- "Knowledgeable and Professional"
- "Great Work"
- "ONLY ONE COMPLAINT, WE"
- "I HAVE DONE BUSINESS W/CONTRACTOR IN THE"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "DID VERY GOOD JOB"
- "did an excellent job"
- "Customer asked us not to share his/her review."
- "Did a quality job"
- "Customer asked us not to share his/her review."
- "know what they are doing"
- "Truly want to do a professional, quality job- not just get it done"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "met and exceeded my expectations."
- "Are a high quality, trustworthy & professional firm"
- "Are honest and they do a good job"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "do a professional job."
- "Do a quality job."
- "Want to maintain their excellent standards and reputation"
- "Customer asked us not to share his/her review."
- "On time did a great job on the roof and clean-up"
- "are professional and complete work as propesed"
- "yes"
- "Do good work"
- "do good work"
- "understand my needs"
- "can and will do the job correctly"
- "produced the product an job as promised"
- "would be just as satisfied as i am"
- "have the customers needs in mind at all times"
- "have a good product and a great warranty"
- "I DID RECOMMEND TO NEIGHBOR BECAUSE OF ALL THE EXPERIENCE FACTORS INDICATED ABOVE. HOWEVER, THEIR EXPERIENCE WITH CREW DOING INSTALLATION WAS BAD. THIS MADE ME EMBARRASSED TO RECOMMENDING."
- "timely efficient friendly but professional"
- "they did a good job and were very professional"
- "do job the way i expected"
- "Customer asked us not to share his/her review."
- "care about their work and try their best to please the customer"
- "arc a reputable company and perform excellent work"
- "are very professional friendly honest to the core"
- "Customer asked us not to share his/her review."
- "are committed to quality and integrity in their service"
- "are customer oriented"
- "do quality work."
- "completed the roof replacement in accordance with the contract and in a timely, professional manner. Sutton's sales representative was most professional and very helpful throughout the entire process."
- "offer excellent products, sales people are very professional, and the workers do good work."
- "did an outstanding job"
- "Customer asked us not to share his/her review."
- "are professional"
- "stand behind their work are very professional and are always available to answer questions put forth"
- "have a great product well trained installers the best product warranty on the market makeing me feel i got the best products available for the job i needed done"
- "do an outstanding job and Andy is a great salesman to work with."
- "do a good job, have quality materials, and are very friendly."
- "professionals"
- "Customer asked us not to share his/her review."
- "did the best job and the work was done very fast and good"
- "did a good job"
- "treated me fairly"
- "DO A GOOD JOB"
- "are very professional"
- "are honest and have a good warranty"
- "Customer asked us not to share his/her review."
- "are a quality service company"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "already have"
- "Warranty and appearance"
- "Customer asked us not to share his/her review."
- "are dependable as they were well over thirty years ago"
- "professional and reliable."
- "Customer asked us not to share his/her review."
- "Stand behind the product."
- "Customer asked us not to share his/her review."
- "do a very good job"
- "did a good job and came back in a month to inspect and found an area not complete and came back right away to fix the problem."
- "do good work in a professional manner also they will answer any questions you may have"
- "DID EXCELLENT WORK"
- "It appears that it has an excellent roof warranty"
- "did a great job"
- "THEY ARE HONEST AND PROFESSONAL"
- "know what they are doing and how to do it"
- "Customer asked us not to share his/her review."
- "are truthful and very professional."
- "are very professional and care about the work they do"
- "trustworthy"
- "know what they are doing"
- "are professional and do quality work"
- "are sincere trustworthy and have good products"
- "do good quality work"
- "did an excellent job"
- "Do quality work for a fair price"
- "Customer asked us not to share his/her review."
- "are reliable and trustworthy believe in the prodcust they sell"
- "DID THE JOB THEY SOLD THEY COULD"
- "Customer asked us not to share his/her review."
- "provide a quality product and provide good service"
- "did a good job"
- "Customer asked us not to share his/her review."
- "no comment"
- "did a great job"
- "DID FINE WORK"
- "Customer asked us not to share his/her review."
- "would agree it is a great company"
- "Customer asked us not to share his/her review."
- "DO QUALITY WORK"
- "HONEST RELIABLE AND STAND BY THEIR WORK I HAVE RECOMMENDED THIS COMPANY"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "ARE FAST AND GOOD, NO MESS"
- "are very professional, freindly and informative"
- "HAVE HIGH STANDARDS FOR QUALITY ARE VERY PROFESSIONAL BUT PERSONAL,WORK WAS COMPLETED IN A TIMELY MANER"
- "Customer asked us not to share his/her review."
- "Want the customer to be satisfied."
- "THEY DID A VERY PROFESSIONAL JOB, WELL SATISFIED"
- "DO QUALITY WORK"
- "ARE PROFESSIONAL AND RELIABLE AND DO GOOD WORK"
- "LISTEN TO THE NEEDS OF THEIR CUSTOMERS"
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "Customer asked us not to share his/her review."
- "DID A GOOD JOB"
- "Customer asked us not to share his/her review."
- "ALTHOUGH BRIAN AND SHAWN WAS A RAY OF SUNSHINE I WILL HAVE TO THINK TWICE ABOUT RECOMMENDING SUTTON"
- "Customer asked us not to share his/her review."
- "HAVE BEEN IN BUSINESS MANY YEARS AND THEY DO GOOD WORK"
- "Can do the job and do it well."
- "do good work"
- "have the best products on the market. I am completely satisfied overall-it's beautiful. What a difference"
- "dependable and professional"
- "best work I've ever seen"
- "did a good job."
- "Customer asked us not to share his/her review."
- "deliver outstanding service and are competitively priced."
- "Customer asked us not to share his/her review."
- "Sutton's representatives are 5 star managers of both the contract initiation and completion of the project. While no project is ever perfect, your employees did a wonderful job and mistakes were given appropriate and careful consideration. This is the sign of a company that selects their staff based on the consistent and high values of the owners."
- "DO A PROFESSIONAL JOB AND THEY KNOW WHAT THEY'RE DOING"
- "do quality work by honest people at a fair price."
- "do a good job."
- "do quality work and stand by their work."
Awards
Installation Excellence Award
This award is for contractors that consistently install with a very high level of quality and provide their customers the highest protection that GAF offers.
Consumer Protection Excellence Award
This award recognizes those contractors that best protect their clients with system selling and enhanced warranties.
Training Excellence Award
This award is for contractors that are committed to training and continuous improvement.
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