Stratus Roofing
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Stratus Roofing

Stratus Roofing
2200 Lucien Way Ste 400, Maitland FL, 32751 USA
CALL US

Overview

About Us

This residential contractor is a GAF Factory-Certified Contractor. GAF trains and tests thousands of the best roofers in the country and makes sure they're appropriately licensed and insured so they can offer the best warranties.

At-A-Glance
Member Since:
3/15/2019

*Contractors enrolled in GAF certification programs are not employees or agents of GAF, and GAF does not control or otherwise supervise these independent businesses. Contractors may receive benefits, such as loyalty rewards points and discounts on marketing tools from GAF for participating in the program and offering GAF enhanced warranties, which require the use of a minimum amount of GAF products. Your dealings with a Contractor, and any services they provide to you, are subject to the Contractor Terms of Use.

Customer Reviews

4.6 (134)

Google Reviews

Contractor reviews from customers on Google

  • "Following Hurricane Ian, I contacted Stratus Roofing, one of the Roofing companies on my insurance-approved Service Vendors listed on their websites. They were very responsive, professional, and timely in dealing with us. In addition, the crew who came to my home did an excellent job of replacing the roof. The entire process went extremely well. Thank you!"

    - E.W, May 1, 2023

  • "The short version is the customer service with Stratus was nothing less than atrocious. Every step of the way WE had to initiate contact to move the process along. We had our quote September 19, signed the contract the following week knowing Hurricane Ian was coming. They said they would tarp our roof and they did not. But we were told we would be first in line after the hurricane since we had already been in contact about a new roof. Then, the following week we called to see what timeline we were looking at considering we knew the hurricane would delay things. We were told 3-4 weeks. With a lot of additional follow up in between - all from us, and not from Stratus unless we initiated it and escalated it to management, including having to give them the same information multiple times because they were not actually tracking it - our roofing began 8 weeks later. We were told it would take 2 days. It took 5. And then they ran out of materials so it continued to the following week. None of this was communicated to us by Stratus. One day a week later, we heard someone on the roof that we assumed was the inspector, but again, None of this was communicated to us. We finally had to call and speak again with a manager to even get a final bill so that we could simply be done with this company. We expressed our concern multiple times throughout the process, and There were barely apologies along the way and no attempt to make it right with any kind of discount, etc, whatsoever. We are glad to pay for work done so we didn’t ask for it but thought with as horrendous an experience we had they might offer something. The only reason they get 2 stars is that the work appears to have been done well, But that is thanks to the subcontracted team from Gomez Construction who did the actual work. I cannot encourage you enough to steer clear of these folks. Otherwise you’re going to be your own project manager to ensure your roof ever gets finished."

    - M.C, Dec 29, 2022

  • "We were very pleased with our service from Stratus Roofing. Staff was communicative throughout and work was completed in an extremely timely manner. Cris, the project manager, responded promptly to any questions that arose during the course of the reroof. Not only did the crew clean up at the completion of the project, they took time to tidy what they could at the end of each day. We are thrilled with our new roof and would highly recommend Stratus."

    - C.A, Dec 16, 2022

See All
4.6 (42)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "PROFESSIONAL QUALIFIED & THOROUGH"

    - K.B, | Winter Garden FL
    Aug 24, 2021

  • - K.L, | Pensacola FL
    Jul 20, 2021

  • "GETTING A NEW ROOF COULD NOT HAVE GONE"

    - C.W, | Sorrento FL
    Jul 7, 2021

4.6 (42)

GAF Reviews

Contractor reviews from customers with verified GAF purchases

  • "PROFESSIONAL QUALIFIED & THOROUGH"

    - K.B, | Winter Garden FL

  • - K.L, | Pensacola FL

  • "GETTING A NEW ROOF COULD NOT HAVE GONE"

    - C.W, | Sorrento FL

  • "Customer asked us not to share his/her review."

    - X.X, | Ocoee FL

  • "Customer asked us not to share his/her review."

    - X.X, | Clermont FL

  • "JOB WELL DONE"

    - P.G, | The Villages FL

  • "Customer asked us not to share his/her review."

    - X.X, | Winter Garden FL

  • - R.B, | Ocoee FL

  • "Customer asked us not to share his/her review."

    - X.X, | Windermere FL

  • "Very knowlegable and helpful"

    - J.W, | Winter Garden FL

  • "Customer asked us not to share his/her review."

    - X.X, | Clermont FL

  • "Fred N. Passarelli%2C Owner of Magic Building Ser."

    - D.M, | Orlando FL

  • "out standing"

    - S.M, | Navarre FL

  • "Customer asked us not to share his/her review."

    - X.X, | Winter Garden FL

  • "Exceptional highly professional roofing service%21"

    - M.S, | Ocoee FL

  • "Customer asked us not to share his/her review."

    - X.X, | Orlando FL

  • - P.R, | Homosassa FL

  • - D.D, | Leesburg FL

  • "Excellent work. very professional and courteous."

    - M.B, | Windermere FL

  • "STRATUS ROOFING: BOB EVERSON"

    - A.B, | Winter Garden FL

  • - F.V, | Kissimmee FL

  • "Customer asked us not to share his/her review."

    - X.X, | Leesburg FL

  • "Customer asked us not to share his/her review."

    - X.X, | Orlando FL

  • "Contractor Cleanup"

    - D.B, | Ocoee FL

  • "PROFESSIONAL & KNOWLEDGEABLE"

    - C.L, | Windermere FL

  • "HOME OWNER"

    - R.B, | Windermere FL

  • - R.C, | Ocoee FL

  • "Customer asked us not to share his/her review."

    - X.X, | Ocoee FL

  • "HIGHLY PROFESSIONAL STAFF & CREW"

    - B.C, | Winter Garden FL

  • "Excellent professional roofing team"

    - R.S, | Ocoee FL

  • - D.C, | Orlando FL

  • "Excellent Service"

    - A.H, | Rockledge FL

  • "PROFESSIONAL KNOWLEDGEABLE CONTRACTOR"

    - J.S, | Windermere FL

  • "Great work"

    - F.R, | Windermere FL

  • "THE JOB APPEARS TO BE WELL DONE, AND"

    - J.P, | Ocoee FL

  • "Professional and Polite"

    - N.M, | Fruitland Park FL

  • "The job foreman introduced himself on Day 1 and gave me a summary of the work to be performed each day. He clearly took the time to ensure I knew and was comfortable with the work being performed EVERY DAY."

    - M.V, | Ocoee FL

  • - A.S, | Orlando FL

  • - B.M, | Orlando FL

  • "Customer asked us not to share his/her review."

    - X.X, | Orlando FL

  • "Customer asked us not to share his/her review."

    - X.X, | Ocoee FL

  • - N.K, | Winter Park FL

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